Reviews for Enterprise in Washington
- All reviews 100%
Apr 16 2017
Location, Location, Location
Pros: The car was good and the reps were so nice. The process was fast and painless.
Cons: Could the pickup location be in a worse place? It took forever to find it deep inside the parking garage at Union Station and that was bad enough. But trying to get to the parking garage entrance for drop-off through downtown D.C. with its traffic, construction, and one-way, stop and start streets? It was a nightmare. The rep gave us verbal directions when we picked up the car, but a map with printed directions would have helped.
Mar 25 2017
Pros: There was no booking for the price I was quoted I will never use your website
Mar 23 2017
Pros: Nice car, friendly employees, affordable, convenient pickup/drop off locations
Cons: Dirty car, smelled like smoke, still had ashes scattered across the dash and center console. When I requested a different car because it smelled like smoke I was told that it didn't smell like smoke because smoking is not allowed and I must be wrong.
Mar 18 2017
Pros: When I went to pick up the car I reserved, it was below freezing outside and there was snow and ice on the ground, so I asked for a 4-wheel drive and they gave me a new Jeep Grand Cherokee. The car was great and more than what I paid for. Everyone was very nice and courteous.