Reviews for Payless in Memphis
- All reviews 100%
Feb 22 2017
Pros: quick and good price
Nov 8 2016
Good experience after a tricky start
Pros: The car drove well, was clean, but most of all the price was fantastic
Cons: The car they gave me had CD controls but was missing the player. I needed to have the CD player; after driving an hour from the airport I realized the problem and had to drive back to exchange the car; they had some difficulty locating an economy car with a CD player.
Oct 24 2016
Felt a bit swindled
Pros: The car was nice, though the blind spots on the KIA Sportage are kind of major.
Cons: The gas tank was only three quarters full and I was told it was full. I wanted to return to airport or call but my wife did not want me to waste time on a short trip. The woman at the desk was nice, but maybe overly nice. She told me that I reserved an economy car when I know I reserved a mini SUV. She then tried to sell me an upgrade to a mini SUV and said she would give me a deal on a 2017 Hyundai, or $5 per day. I agreed to it because I am a very big man and did not want to be stuck in an economy car. I later looked at the bill and it was $8 per day plus fees and it was a KIA Sportage not a Hyundai. The Kia also smelled a bit like smoke. So no this rental was not perfect and i felt a bit swindled.
Oct 18 2016
No car available
Pros: Very friendly, good value
Cons: We arrived at the time of our rental reservation, and there was no car available. We were told we would have to wait at least an hour, or pay over $30 for a larger car. We ended up booking a different company on the spot!