Pros: Drop-off was easy and super low-key. No hassle pick-up. Car was in good condition. Reasonable price.
Cons: Drop-off was intended for Labor Day (Sept 2) but the location (and every other location) was closed. I wasn't aware that I'd be unable to return the vehicle, and have yet to find out if Budget is going to charge us for the extra day despite no heads-up and no alternative drop-off options.
How can I trust this company again?
Cons: I called Friday afternoon and reserved a mini van for a 24 hour rental and scheduled a noon pick up on Saturday. I received a call at 10 am on Saturday morning from Budget saying they did not have my vehicle. I called customer service, and they found a rental 1/2 hour away in the opposite direction. After negotiating with C.R., they agreed to give me the van for the same price. But, it was too late to find a ride to pick it up. I was very upset.
Car reserved. Just kidding.
Cons: Reserved a car but was notified the day of my rental that there were no cars available. A rep apparently called to let me know AFTER my reservation time had passed but didn't leave a message. Fortunately, I called to make sure my car would be ready, at which point the rep just told me that they didn't have any cars and to call about store and provided no additional assistance. I spent an hour on the phone ensuring that the guaranteed price would be honored at another location and had to speak to 3 different customer service reps (some of whom were rude) and had to cover the cost of travel to another rental location at the last minute.
Pros: Upgraded for having to wait for my rental Good value
Cons: Office was closed when I arrived and I had to wait 20-30 minutes for someone to return
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Where can I find Budget car rentals in Mission Viejo?
Top tips for renting a car from Budget in Mission Viejo
- 25% of our users found rental cars from Budget in Mission Viejo for $37 or less
- Book your rental car from Mission Viejo in Budget at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Budget in Mission Viejo are around 46% cheaper than other car types, on average