Buffalo Luxury Car Rentals

Cons: First of all, it was the scariest place ever. There was a giant room with one guy creepily sitting there waiting for people to come in. Second, my car wasn't ready...so they just gave me whatever was in the lot at the time. Which was NOT what I paid for.

Cons: No gas stations on the street to fill up before dropping off the car. Make sure you fill up beforehand

Cons: Cost was higher than I expected

Cons: Bugs were not cleaned off car well. There was some gum on the front passenger seat and inside door when I picked it up.

Cons: We were surprised to find that the car rental center was across the street from the airport. No shuttle was offered to us, so we had to walk with our suitcases across the parking lot and cross a very busy street. We were very fortunate to arrive at 6:02 p.m. because the staff was just closing up.

Cons: I had a printed quote of $270, which I brought with me. I had called 7 days prior to the rental to confirm everything, INCLUDING the price. All agreed with what I had been quoted. However, upon arrival the manager refused to honor my quoted price, instead charging me $380. I cannot recommend Hertz when there are so many other rental options available

Cons: Nothing

Cons: So part of this is my fault but I went to the airport hertz which wasn't the one I booked my car from but instead of telling me the guy proceeded to go on with the reservation. He then said balance due 60 dollars. I said I already paid and he then mentioned that I rented from the HLE and that there were convenience fees and more taxes than the HLE. This would have been some good info at the beginning. Oh, did I mention the HLE was less than 2 blocks away, walking? I then walked to the HLE and saved that 60 dollars and the service there from the manager was amazing.

Cons: I reserved a minivan. I had children with me on this trip. The mini van would have been ideal. I feel hertz did not have one available when I made the reservation, but went ahead and promised me one. It was disappointing.

Cons: Hertz customer service agent at Buffalo airport was the worst i have ever encountered in 30+ years of renting cars will never rent from Hertz again

Cons: The car felt like it had a lawnmower engine in it. It was better than some of the rentals I have gotten previously, but it struggled on hills and inclines bigly.

Cons: No seatbelt alarm for either driver or passenger seats.

Cons: Nothing

Cons: They over billed me buy thousands of dollars.

Cons: None

Cons: I don't want to engage in a conversation! I just want to pick up my car!

Cons: They overcharged me by a day despite me returning it on time.

Cons: Please see above.

Cons: Long lines

Cons: Rental prince. Too expensive.

Cons: Drop off was strange. If you arrive early there is no one available to help and instructions are not easily available

Cons: Not so clean and several scratches on the exterior

Cons: Air conditioning stopped working intermittently. Windshield wiper blades did not work effectively in rain. Should be replaced.

Cons: -The car smelled musty with a bad odor -We were not correctly informed about the toll receiver in the car for Canada and did not use it and the charges are pending (with all the fees for a) not using the receiver and b) having to track down the car by license plate) -We had to wait in a long line to get the receipt for the car after returning it - other rental companies just print it at the car when you return -It was advertised as a "intermediate SUV" - the 2 adults in the back were squished and we could not get all out luggage in

Cons: Please make sure I am not charged for the service not provided

Cons: The car smelled like smoke.

Cons: No one offered any info on how we should record the imperfections before leaving the parking. Had to call CS after leaving the lot to record a big scratch.

Cons: The queuing line is too long. It took me for 2 hours to get the car that's why they free upgraded it from Corolla to Camry SE. But overall, I like it and would strongly recommended it. Staffs were super friendly and patient.

Cons: The place I scheduled my car at was closed, then the next closest place that was open wouldn't rent me the car unless I left the keys to my 650hp sports car just in case I needed to be "moved"...

Cons: the inside of the car was not very clean

Cons: Pick up is not onsite as advertised. Windshield wipers and tires were unsafe. Car had 45K miles, not a problem, but suspect wipers and tires hadn't been replaced. Created issues in snow and rain. Car smelled of strong air freshener for first two days then underlying smell of cigarettes appeared.

Cons: I booked through Kayak, with correct timing according to my flight arrival and departure times. I received multiple confirmations about my reservation from both Budget and Kayak. When I arrived at my destination, Budget had cancelled my reservation. Much to my frustration, the Budget employee "assisting" me did nothing to resolve this issue. Their suggestion was to rebook with them at a completely different rate (original rate $11.99 per day to almost $45 per day) or try another rental agency. I moved to Alamo and could not have made a better decision! I will do everything in my power to avoid using Budget in the future and share my experience with others to help them make an informed decision.

Cons: Pickup was okay, only one person on hand so took a while for him to ready the car. Phones ringing endlessly while he did. I requested an XM radio. I should have requested an ACTIVATED XM radio, because this one wasn't. had to hunt for local stations through lousy radio reception all the way across new york.

Cons: I booked online and booked a one way. Pick up Buffalo, drop off Syracuse, NY. The agent at the airport informed me my rental was for their downtown location. I spent $35 for a taxi ride to get my vehicle. I was never given an option to choose a location. Once there I was asked if I wanted to upgrade for a couple of dollars more per day for a Tahoe. Since a nor'easter was coming I agreed. I had to wait a while while they cleaned the vehicle but was told to bring it back empty on fuel to make up for my wait. Once driving with the heat on I smelled a strong nasty odor that never went away for the whole rental. The snow was combining down hard within a few hours and I was looking to put it in all wheel drive only to find out it was a two wheel drive Tahoe. I had reserved a smaller class SUV 4wheel drive to begin with. This vehicle was not good for traction in the inclement weather I was involved in. The icing on the cake was when I got to Syracuse and called to find out what time the airport location opened, I was told that my return was for another location and I would be charged $25 to drop at the airport. I'm very disappointed in Kayak not making clear pick up and drop off locations and on the vehicle I received.

Cons: When we rented, it said Buffalo airport. When we got there, they said the rental place is a 1/2 hour away. They didn't help us at all. The rental contract said, "shuttle" from the airport. Very disappointed in the Buffalo Enterprise. Very sad couple of young men that didn't even stand up or help us.

Cons: You booked me with the downtown location and not with the airport location. So I ended up paying $150 more for the same car. Not nice!

Cons: The managers/assistant managers behavior. The fact that I, being 19 years old, can't drive when my car is in servicing. I need to have a valid credit card under my name, I need to pay 23$ per day for being "underage". The car is being rented for 2-4 months making the total underage cost to be: $1,380-$2,760. I am covered under insurance and have a valid driver license with no fine or accidents on record. If I am leaving a car for servicing, the dealership pays for the rental vehicle ONLY. What's the point of having a rental vehicle when I can't drive it.

Cons: Enterprise did not have a car for me when I arrived. They said it would take over an hour to get a car transferred from another location....and then told me the price would double, since they would have to bring a car from another location...and the prices were different at the other location. I was so upset, I walked out and got a taxi. The Enterprise rep told me I should never rent s. At from a third party site like Kayak....because often times Enterprise can really honor that price. I'm so upset at Kayak and Enterprise!!

Cons: I liked it all

Cons: The car was dirty inside and out. The car smelled of smoke. The back tire left rim was dented and made toe tire look wobbly, so we had to stop and get it checked.

Cons: However, I was booked and sold a pickup time at the closing time of the Enterprise agency office (6pm). This would not work--I called Entrprise and they said no way. I am glad I called, but sad that I was allowed to book an unmanageable time. I had to cancel.

Cons: We never got the car, the location that you allowed us to reserve the car from was closed at the time we booked the car for. This was tge first time that I used your company, and I will never use your company again.

Cons: Poor tire quality. Display screen did not work.

Cons: Charge the customer right price what they paid for online booking. Have better, clean and non damaged cars.

Cons: Overcharged. Need to be more clear with fees.

Cons: Everything was good

Cons: A more comfortable vehicle