Cancún hotels near Acuario Interactivo

Pros: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay

Pros: The food and service

Cons: Was booked as ocean front. Gave me the partial ocean view. Otherwise not one bad thing to say

Pros: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic

Cons: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else

Pros: Everything

Cons: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.

Pros: Loved the hotel, so nice and clean and upscale. Loved the in room dispensers and food was over the top. Service was incredible. We will be back.

Cons: Bathroom in suite could have been bigger, seems small for such a high price hotel.

Pros: Everything is great! Food is better than expected

Cons: The only thing I didn’t like was the one thing I paid for, spa package... the facial they didn’t even remove my makeup.

Pros: Staff were very friendly and helpful - especially Elizabeth from PR.

Cons: Toilet was broken several times. Telephone power socket didn't work several times.

Pros: Loved the service!The staff was so helpful and nice!The resort is very beautiful,clean and high quality of everything!Beautiful rooms with the most comfortable beds,amazing jacuzzi,and great all other appliances!Everything is made so you have the best vacation:great drinks,food,24 hours room service,butcher that can pack and unpack your luggage,and fill the jacuzzi for you.Totally recommend!It is worth its money!You pay for quality!

Cons: I wish it had more fun activities like poor parties with music at the pool,something fun to do or watch in the evening.If you want to party,you definitely have to leave the resort and go to some other places.

Pros: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.

Cons: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.

Pros: Everything! From the food to the staff to the quality of the facilities was excellent! The smell of clean, the attention the quality of the food and service was nothing but superb. Will definitely go again this year, the best hotel in the region by far.

Pros: Everything was great

Pros: The staff and the quality of the food in any restaurant especially a very big thanks to the chef Luca and all the staff at Nebbiolo's Italian restaurant: as italian i can say they are doing a really superlative job. The last but not least it was a pleasure to get our daily espresso and tea at the "divine caffè". The buffet was satisfying as well and the room was clean and spacious with a very comfortable king bed !

Cons: The rooms near the lift at the lower floors to royal sands side are very noisy due to the hotel main fans ventilation. Even with closed windows we could clearly hear the noise. Maybe they could avoid people to occupy the sunbeds at che early morning by putting a book or a suncream on them a leave it for hours.

Pros: We visited the hotel during the COVID-19 outbreak. The resort was 20% capacity, but every feature of the hotel (restaurants, bars, pools, rooms) were operating as if it was 100% capacity. The employees were warm, caring and professional. We will be back.

Cons: Not flexible with guests

Pros: The weather was nice

Cons: I got food poisoning from their restaurant and spent two days in my room :(

Pros: Beautiful beach and view, good food at all of the restaurants, clean

Cons: Our last night there our whole room smelled like sewage

Pros: Very luxurious and fantastic facilities. All staff very attentive and couldn’t do enough for us. Jessica and Jonathan from the entertainments team were particularly friendly and helpful in chatting and informing us of all the activities.

Cons: Nothing

Pros: Being fairly close to everything we needed!

Cons: Some of the food choices

Pros: Upgraded room means better service

Cons: Restrictions on dinner based on your shoes

Pros: Very nice hotel, great staff and amenities.

Cons: The food can definitely use improvement

Pros: Everything was great i can call its more then 5 star hotel service staff restaurants beach area pool area all the food drinks 🥰

Cons: There was nothing that u can say i didnt like loved everything n had great bday weekend

Pros: Excellent facilities, restaurants, bars, pools, beach, room, business center, internet fast speed, super friendly staff, very good English level of the staff, animations ...

Cons: Very complicated to receive guests and it costs you 180 USD extra per day even when having paid for 2 already in a double room while being alone. Despite the good facilities, overpriced.

Pros: Honeymoon Suite was awesome with a fantastic view.

Cons: Wait time at restaurants was too long!!!

Pros: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.

Cons: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.

Pros: Beach location

Cons: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.

Pros: Staff was always helpful and very polite Very clean

Cons: Food could have been better.

Pros: The restaurants from the hotel are good (considering HR standard), the service was also in general good with very friendly people at the bar/restaurants. The beach is beautiful but had a red flag all long the week and somedays with few seaweed in the water.

Cons: The whole I had someone from HR commercial dpt following me in the hotel trying to convince to attend a breakfast with their team. They are well located just in front of the lifts so they kind of control all your steps. Awful experience which I didn´t have at Punta Cana HR, maybe because the Cancun one is much smaller. Another problem is that I could only open the sun umbrella in 2 out of 7 days during my stay. The official explanation is due to the wind which, to be honest, doesn´t make any sense considering the wind level at the week and that there are thousands of ways to avoid this problem.

Pros: Big pool, good location, very friendly staff.

Cons: Food and beverages. Not a lot of options, the restaurants are not good at all, drinks at the pool bars go from horrible to ok and, the food at the pool area is nasty.

Pros: Great atmosphere, staff were amazing. Party, party, party.

Cons: Rock spa, need to get staff that want to deal with the public.

Pros: The staff, the hotel and the view

Pros: The Hard Rock Hotel is unapologetically a flip of another hotel property which HRH completed in 2012. The location is amazing giving guests easy access to all Cancun has to offer within minutes by cab or bus. The beach and water is spectacular and probably what made the remodel attractive. The food is excellent in all restaurants, & we found the buffet quality to be on par with most sit down restaurants. There are shops and bars on property, a well equipped fitness center including hoops & tennis courts. The outdoor amphitheater is a very cool touch and has events nightly. We caught the Queen tribute show and the band was really exceptional. The grounds are clean, compact and very well maintained. The infinity pool transitions visually perfect with the beach view. The best part of the hotel by far is the staff top to bottom. We were consistently engaged by staff at all levels in a polite, respectful and service oriented fashion. It was clear that this team understands and appreciates what business they are in. Well done HRH!

Cons: There are some things that didn’t work for us at the Hard Rock Hotel. We were on the 3rd floor /Royal level. The room had an electrical issue and an electrician fixed the problem in 24 hours. No concessions were made. The lighting is ceiling zoned spot lights. We could never find a comfortable pattern as the lights were harsh yet not quite positioned right to apply makeup over the bathroom sinks. There is a guitar lesson TV channel & you can order a guitar & amp for the room. Unfortunately, the inventory isn’t big enough and we were never able to get one. Studio time is also limited & we were also unable to find time in 3 days. One of the most bizarre annoyances was The Rock Shop. It had a great selection of HRH merch but only small or XL sizes for nearly every item! We bought nothing. As an all inclusive, HRH can’t find a better way for guests to make dinner reservations than to force guests to stand in a reservation request line every day for 30-45 minutes. Surely there’s a better system. Finally, either it was the crowd or the brand, but we were constantly surrounded by smokers by the pool or on the beach. There’s a very liberal smoker policy or it isn’t well enforced, not sure. However, for the most part, if we mentioned something, smokers usually moved with apology.

Pros: Everystaff member was extremely pleasant, going out of their way to serve or help you. Food at Zen (japanese) and Caia (Italian) was excellent. Market Place buffet and the outdoor daily fare was equally good.

Pros: All the amenities and the staff has been extremely friendly.

Cons: Could be a tad cleaner.

Pros: I love the activities.... always full of lines up activities! The food was great and variety of choices.

Cons: I just do t like that some representatives in the lobby were after the guests to offer memberships. Could be misleading because they initially make a intro of helping you with reservations of amenities but end up with offers.

Pros: I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly

Cons: I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.

Cons: Had a problem with our room and the front desk clerk was unhelpful and rude. Everyone else was great

Pros: The hotel’s staff was very friendly and accommodating. Dining options were amazing and the service was top notch. I loved being able to lounge beach side and have a waitress come by and take my drink order.

Cons: Definitely a party hotel. I paid to upgrade my room when I arrived for an ocean view, could hear people partying at all hours of the night. Do not recommend if you are looking for a strictly relaxing vacation. There are mosquitos on the property.

Pros: The location is great you have a huge mall across the road which is convenient for a family

Cons: The cheesy welcoming but it's ok if you know it's designed for the North American customer

Pros: VERY NICE HOTEL

Cons: TIMESHARE HAWKS

Pros: The best thing about this hotel is the amenities in the room and the location. The resort grounds are beautiful.

Cons: Staff promised to call me when my room was ready. Never received the call. Had to wait until 4pm when finally I went to check myself and they said it was ready. 4pm is very late check in time especially when they have a check out time of 10am.

Pros: The staff were excellent. Everyone we interacted with was very friendly and helpful. The room was a nice size with s great view of the ocean. Room 1352. Pools were very nice and just the right temperature. Could get in right away without having to ease into it. Hotel food was good and the room had a kitchenette so we could make our own if we wanted. Markets are within short walking distance so easy to stock up on the basics. The beach is huge with nice white sand. Plenty of space to lay out and enjoy the peace and quiet.

Cons: The only thing I didn't like had nothing to do with the hotel. The ocean water was too cold for me personally and the surf too rough. My wife loved the high waves so this will be a positive for people that like the surf found on the east coast in the states.

Pros: Rooms were very clean and modern. I loved that they had kitchens and a washer & dryer. Pools were nice and the property felt very secure.

Cons: TIME SHARE WARNING! After we checked in my wife asked about spa treatments and was sent to the concierge desk. An employee made a hard pitch for going to a time share presentation in exchange for spa services. Not the way to start a vacation

Pros: Even though we weren't in the main building where the much nicer pool was, the view from our room was great! We were in building 11 on the 7th floor. Our room was equipped with a kitchenette, washer/dryer, jet tub, and lots of outlets to charge our electronics. Grounds of the hotel exceeded our expectations from the pictures and the location is great because the Isla shopping center is right across the street. Lots of things to do in the area. Staff was amazing as well.

Pros: This hotel is in a great location. We could walk to most of the restaurants we love and the bus stuff is right out front. The room is spacious and well appointed. The best thing was that it had a washer and dryer in the unit. The views were great.

Cons: We were not able to include breakfast in our package price, which we have done in several other Cancun hotels in which we have stayed previously.

Cons: Dear WESTIN LAGUNAMAR CANCUN, My husband and I were recently guests at the Westin Lagunamar Ocean Resort Villa and Spa Cancun (confirmation number 3683295335 pin code 0734) Your reservation 2 nights, 1 room You booked for 2 adults Check-in Tuesday, January 21, 2020 (from 4:00 PM) Check-out Thursday, January 23, 2020 (until 10:00 AM) During our trip around Mexico for our vacation/honeymoon/birthday. We were highly recommended the Hotel by friends who had stayed there last year on their honeymoon. We also did our own research before deciding where to stay and your website is beautifully presented with wonderful photos of the hotel and there are several positive reviews on the web which helped us make our final choice and decision. We felt confident that in choosing a hotel which came highly praised from our close friends as well as winning us over via your website and it's reviews online, was sure to be the vacation we were hoping for. We were reassured at the time of booking that we were to be in one of the newly renovated rooms on the quiet side of the hotel. Upon Check-In, we were told that we have a designate concierge to help us we anything we may need, her name was Karla I believe. She was very attentive and gave us information about the hotel and what was available in the area if we ever want to explore de city. Everything was ok until this point, then she continue to announce that the hotel operates on a “Time Share” basis, which I was shocked because I did never saw that anywhere on your website or at the time of the booking otherwise I would have discard this location immediately. We explain to her that we don’t have the time and that we are not interested in any offer or promotion for a “Time Share” but she didn’t want to get “no” for an answer. We had to literally get up and leave her desk, we felt harassed by her to the point that we had to ignored her and rush to the closest elevator.

Pros: Beautiful Resort with exceptional rooms! Very clean , spacious and accommodating for single travelers and families! I highly recommend this hotel and would definitely stay here again!q

Pros: Great hotel, definitely 5 stars Very comfortable beds, a lot of swimming pools, good food and drinks, great beach. Everything was perfect!

Pros: Hotel employee at the pool tide us up with towels when we arrived and service throughout our stay at the pool or beach. Hotel employee was my massage therapist and the peace of mind massage was wonderful . The spa area was all very relaxing

Cons: The massage people were also outside by pool and beach and anytime we walked by we were asked if we wanted a message.

Pros: Perfect suite at a perfect hotel resort & Beach!!

Cons: The Front Desk staff was not too accommodating with late check outs, but that really wasn't a major problem. We understand the high demand to stay at this resort, but we were hoping to get some flexibility with a late check out. Overall perfect stay.