Cancún hotels near Museo Sensorial del Tequila
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Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Chac Mool Beach and Forum Beach. Cancun Convention Center and Caracol Beach are also within 1 mi (2 km).
Overall 9.4 Excellent
Based on 1,152 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
Excellent
9.4
Pros: The food and service
Excellent
9.4
Pros: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Excellent
9.1
Pros: Everything
Excellent
10.0
Pros: Loved the hotel, so nice and clean and upscale. Loved the in room dispensers and food was over the top. Service was incredible. We will be back.
Excellent
9.6
Pros: Everything is great! Food is better than expected
Excellent
8.0
Pros: Staff were very friendly and helpful - especially Elizabeth from PR.
Excellent
10.0
Pros: Loved the service!The staff was so helpful and nice!The resort is very beautiful,clean and high quality of everything!Beautiful rooms with the most comfortable beds,amazing jacuzzi,and great all other appliances!Everything is made so you have the best vacation:great drinks,food,24 hours room service,butcher that can pack and unpack your luggage,and fill the jacuzzi for you.Totally recommend!It is worth its money!You pay for quality!
Excellent
9.1
Pros: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Excellent
10.0
Pros: Everything! From the food to the staff to the quality of the facilities was excellent! The smell of clean, the attention the quality of the food and service was nothing but superb. Will definitely go again this year, the best hotel in the region by far.
Excellent
10.0
Pros: Everything was great
Details
Reviews
Overall 9.4 Excellent
Based on 1,152 reviews
Breakfast
10.0
Vibe
9.4
Pool
9.2
Cleanliness
9.2
Wellness Area
9.2
Service
9.2
Location
9.0
Amenities
8.8
Food
8.3
Room
8.2
Value
5.9
Service
9.4
Vibe
9.2
Amenities
8.9
Food
8.2
Room
7.6
Cleanliness
9.4
Vibe
9.3
Service
8.9
Amenities
8.4
Food
8.2
Room
7.6
10.0 Excellent
Pros: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
Cons:
9.4 Excellent
Pros: The food and service
Cons: Was booked as ocean front. Gave me the partial ocean view. Otherwise not one bad thing to say
9.4 Excellent
Pros: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Cons: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9.1 Excellent
Pros: Everything
Cons: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.
10.0 Excellent
Pros: Loved the hotel, so nice and clean and upscale. Loved the in room dispensers and food was over the top. Service was incredible. We will be back.
Cons: Bathroom in suite could have been bigger, seems small for such a high price hotel.
9.6 Excellent
Pros: Everything is great! Food is better than expected
Cons: The only thing I didn’t like was the one thing I paid for, spa package... the facial they didn’t even remove my makeup.
8.0 Excellent
Pros: Staff were very friendly and helpful - especially Elizabeth from PR.
Cons: Toilet was broken several times. Telephone power socket didn't work several times.
10.0 Excellent
Pros: Loved the service!The staff was so helpful and nice!The resort is very beautiful,clean and high quality of everything!Beautiful rooms with the most comfortable beds,amazing jacuzzi,and great all other appliances!Everything is made so you have the best vacation:great drinks,food,24 hours room service,butcher that can pack and unpack your luggage,and fill the jacuzzi for you.Totally recommend!It is worth its money!You pay for quality!
Cons: I wish it had more fun activities like poor parties with music at the pool,something fun to do or watch in the evening.If you want to party,you definitely have to leave the resort and go to some other places.
9.1 Excellent
Pros: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Cons: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
10.0 Excellent
Pros: Everything! From the food to the staff to the quality of the facilities was excellent! The smell of clean, the attention the quality of the food and service was nothing but superb. Will definitely go again this year, the best hotel in the region by far.
Cons:
10.0 Excellent
Pros: Everything was great
Cons:
Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Chac Mool Beach and Forum Beach. Cancun Convention Center and Caracol Beach are also within 1 mi (2 km).
Nestled on the beach, this Zona Hotelera hotel is just steps from Tequila Museum and Cancun Interactive Aquarium. La Isla Shopping Mall and Aquaworld are also within 2 mi (3 km).
Overall 9.2 Excellent
Based on 3,170 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Excellent
10.0
Pros: The genuine friendliness of all the staff. Very clean facilities.
Excellent
10.0
Pros: The variety of restaurants, the staff, the quality of the food, the beach, everything!
Excellent
10.0
Pros: The hotel had a fresh clean feel, friendly staff and great food and amenities
Excellent
9.0
Pros: Food was good, some places even great... Rooms were very comfortable, service was great
Good
7.0
Pros: The food was amazing
Excellent
9.0
Pros: The resort is very beautiful (especially inside). I had the King ocean front view room which was big, clean and with an amazing comfortable bed. The staff is always friendly, smiling and helpful. "Italian" restaurant is not very authentic but has potential. Azur restaurant is the best in food and service. The beach is clean and there are kind of beach beds where you can stay. SPA is also very nice. I'd love to come back.
Excellent
10.0
Pros: The service was fantastic, they accommodated is so well. They remembered our names, it exceeded our expections. We are considering having our wedding ceremony here.
Excellent
10.0
Pros: Well, it’s a perfect finale for our honeymoon. The best beach in Mexico, perfect pool with all included food and drinks. 2-3 days it enough and not need to take swuita any special room, anyway you all the time at the pool.
Excellent
9.6
Pros: I love that there is no problem getting a good spot by the pool and the have lots of beach beds!
Excellent
10.0
Pros: Gorgeous property, delicious food, excellent location. Highly recommend !
Okay
5.4
Pros: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Details
Reviews
Overall 9.2 Excellent
Based on 3,170 reviews
Beach
9.6
WiFi
9.3
Pool
9.2
Cleanliness
9.0
Wellness Area
9.0
Service
8.9
Location
8.9
Breakfast
8.8
Vibe
8.6
Room
8.6
Food
8.2
Value
8.2
Beach
9.4
Pool
9.3
Cleanliness
9.2
Location
9.2
Wellness Area
8.8
Vibe
8.7
Service
8.7
Breakfast
8.6
Room
8.5
Value
8.2
Food
8.2
Amenities
7.8
Beach
9.7
Pool
9.3
Service
9.0
Cleanliness
8.8
Location
8.8
Room
8.4
Food
8.0
Value
7.6
Comfort
6.8
10.0 Excellent
Pros: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Cons: that I couldn't stay longer
10.0 Excellent
Pros: The genuine friendliness of all the staff. Very clean facilities.
Cons: Didn’t like the vacation club being somewhat intrusive to our time.
10.0 Excellent
Pros: The variety of restaurants, the staff, the quality of the food, the beach, everything!
Cons: Nothing!
10.0 Excellent
Pros: The hotel had a fresh clean feel, friendly staff and great food and amenities
Cons: I wish the hotel could’ve accommodated our group of friends and been closers together, because the elevators were sometime slow
9.0 Excellent
Pros: Food was good, some places even great... Rooms were very comfortable, service was great
Cons: Felt like they were constantly trying to sell you something, additional things you can buy
7.0 Good
Pros: The food was amazing
Cons: The hotel was under renovation. No one at the check in mentioned anything about it and put up in a room directly under it.
9.0 Excellent
Pros: The resort is very beautiful (especially inside). I had the King ocean front view room which was big, clean and with an amazing comfortable bed. The staff is always friendly, smiling and helpful. "Italian" restaurant is not very authentic but has potential. Azur restaurant is the best in food and service. The beach is clean and there are kind of beach beds where you can stay. SPA is also very nice. I'd love to come back.
Cons: At our arrival we were offered a fast tour of the facilities and we were told that attending a 90 minutes presentation the day after we were receiving a discount on couple massage and on trips to Isla Mujeres. We were told that the presentation was about other parts of the hotel (master suite etc) so we accepted. The day of the presentation instead we were spending 2 and half hours with people that asked personal questions and tried to convince us to subscribe a membership for travels whose cost is over 30.000$ to be paid in 40 years! When we refused they proposed us a second offer for the cost of 12.000$ for discount on travels and flight tickets which we also refused. They kept going with a third offer of 2600$ for 10 days in one of their resort at next trip. I didn't like that this was not told clearly before. It was like a surprise and it lasted more than expected. Personally I have nothing against the membership and maybe I could have accepted the third offer if they were clear since the beginning. Also you have to decide immediately about every offer (you don't get even 1 day to think about) which is detrimental for them because people are not prone to sign a contract for several thousands of dollars straight away. Last but not least, when they saw that we didn't accept the offer they just offered the coupon on the couple massage and they said the trip discount was not offered anymore......I booked with another travel agency but this is unprofessional for such a beautiful place. I would suggest Live Aqua to not do this anymore. If you want to talk about membership say it from the beginning so that not you neither the guest waste their time. That is the reason why I am not giving 10 to this review.
10.0 Excellent
Pros: The service was fantastic, they accommodated is so well. They remembered our names, it exceeded our expections. We are considering having our wedding ceremony here.
Cons: The elevators
10.0 Excellent
Pros: Well, it’s a perfect finale for our honeymoon. The best beach in Mexico, perfect pool with all included food and drinks. 2-3 days it enough and not need to take swuita any special room, anyway you all the time at the pool.
Cons: The staff really tried, but I didn’t have enough vegan dishes
9.6 Excellent
Pros: I love that there is no problem getting a good spot by the pool and the have lots of beach beds!
Cons: When we checked in they told us there were no ocean front rooms even though that is what we reserved. They moved us to the proper room the next day at least.
10.0 Excellent
Pros: Gorgeous property, delicious food, excellent location. Highly recommend !
Cons: Staff is pushy to up-sell other products
5.4 Okay
Pros: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Cons: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Nestled on the beach, this Zona Hotelera hotel is just steps from Tequila Museum and Cancun Interactive Aquarium. La Isla Shopping Mall and Aquaworld are also within 2 mi (3 km).
Nestled on the beach, this Zona Hotelera property is just steps from Gaviota Azul Beach and Delphinus Dreams. Forum Beach and Caracol Beach are also within 5 minutes.
Overall 9.1 Excellent
Based on 5,670 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.4
Pros: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Excellent
8.2
Pros: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint.
The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch.
The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile.
Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard.
We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Excellent
10.0
Pros: The staff, property, services, and landscape are amazing
Excellent
10.0
Pros: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
Excellent
10.0
Pros: Amazing staff service
Excellent
9.1
Pros: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Excellent
10.0
Pros: The staff was lovely and very accommodating...all of our requests were met in a timely manner. Food was great and rooms were very clean. Resort had much to offer.
Excellent
10.0
Pros: The quality of the beach. It was clean spacious and tranquil.
Excellent
10.0
Pros: This hotel is a reinvented version of all inclusive where both a traditional all inclusive guest and a silent loner will find his own place and feel comfortable. The food is just amazing as well as the beach (two options of two different types of sea), the gym, activity with dolphins and overall design of the place.
Excellent
10.0
Pros: The staff was amazing and very attentive. The front desk staff Miroslava is so pleasant and helpful. Her level of customer service was exceptional. Jennifer in Chevy's restaurant had a very pleasant attitude. Eni in concierge services made all my requests come to fruition. Eni the Bell boy is also wonderful. And I can't thank Beatriz enough. She was a joy to be around. She helped to make my daughter Kia's 30 Birthday an experience she will always remember. I can't wait to go back for a family vacation with more family next time. Im even thinking about planning our family reunion here. I absolutely loved everything about this Hyatt location
Good
7.0
Pros: Breakfast
Details
Reviews
Overall 9.1 Excellent
Based on 5,670 reviews
Wellness Area
9.6
Location
9.3
WiFi
9.3
Pool
9.1
Amenities
8.9
Vibe
8.9
Breakfast
8.4
Service
8.4
Room
8.3
Food
7.6
Wellness Area
9.4
Location
9.2
Pool
8.9
Beach
8.9
Vibe
8.7
Breakfast
8.5
Amenities
8.4
Service
8.0
Cleanliness
7.7
Room
7.7
Food
6.6
Wellness Area
9.7
Location
9.2
Beach
9.0
Amenities
8.8
Vibe
8.6
Breakfast
8.3
Room
7.7
Service
7.5
Value
7.3
Food
7.1
Service
7.7
Food
7.6
9.4 Excellent
Pros: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Cons: Intermitent Wifi and Cable TV, extra charges for additional person.
8.2 Excellent
Pros: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint.
The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch.
The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile.
Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard.
We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Cons: There were some things that we wished were better.
We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy.
And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was.
The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice.
I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10.0 Excellent
Pros: The staff, property, services, and landscape are amazing
Cons:
10.0 Excellent
Pros: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
Cons:
10.0 Excellent
Pros: Amazing staff service
Cons: Food.
9.1 Excellent
Pros: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Cons: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.
10.0 Excellent
Pros: The staff was lovely and very accommodating...all of our requests were met in a timely manner. Food was great and rooms were very clean. Resort had much to offer.
Cons: Mixed drinks could have been better, but I’m not a big drinker so it was not a big deal.
10.0 Excellent
Pros: The quality of the beach. It was clean spacious and tranquil.
Cons: I asked factura thru email couples of times for weeks but have never received it.
10.0 Excellent
Pros: This hotel is a reinvented version of all inclusive where both a traditional all inclusive guest and a silent loner will find his own place and feel comfortable. The food is just amazing as well as the beach (two options of two different types of sea), the gym, activity with dolphins and overall design of the place.
Cons: Some of the personnel lacked formality. Loud parties were disturbing but were easy to escape. If you plan to lose the weight...it is the wrong place.
10.0 Excellent
Pros: The staff was amazing and very attentive. The front desk staff Miroslava is so pleasant and helpful. Her level of customer service was exceptional. Jennifer in Chevy's restaurant had a very pleasant attitude. Eni in concierge services made all my requests come to fruition. Eni the Bell boy is also wonderful. And I can't thank Beatriz enough. She was a joy to be around. She helped to make my daughter Kia's 30 Birthday an experience she will always remember. I can't wait to go back for a family vacation with more family next time. Im even thinking about planning our family reunion here. I absolutely loved everything about this Hyatt location
Cons: The only thing I didn't like is the difficulty contacting the hotel by phone. Its very difficult yo reach then from USA. The only real contact is by email
7.0 Good
Pros: Breakfast
Cons: Noise from outside the room
Nestled on the beach, this Zona Hotelera property is just steps from Gaviota Azul Beach and Delphinus Dreams. Forum Beach and Caracol Beach are also within 5 minutes.
With a stay at Grand Fiesta Americana Coral Beach Cancun in Cancun (Zona Hotelera), you'll be steps from Forum Beach and Caracol Beach. Featured amenities include a business center, express check-in, and express check-out. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.1 Excellent
Based on 3,802 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
6.0
Pros: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Excellent
10.0
Pros: Location is steps from all the restaurants and nightlife in Cancun. Staff are season professionals waiting to assist you hand foot. The rooms are all Jr. Suites and are spacious floor plan that ever room in th ed hotel is design to unparallel ocean views.
Excellent
10.0
Pros: It has been a difficult time worldwide but they handled the pandemic well by keeping everything neat and tidy.
Mediocre
2.0
Excellent
10.0
Pros: Amazing staff
Excellent
10.0
Pros: Great location, incredible service everywhere you turned.
Excellent
10.0
Pros: Very polite and professional staff
Excellent
8.0
Pros: Our accommodations and the staff
Excellent
10.0
Pros: While the exterior of the hotel is showing its age (peeling paint), it’s still fabulous in every way that really matters: the rooms are spacious and modern, the location cannot be beat, and the service is impeccable. You essentially have a private beach with swimmable ocean — few areas of the Yucatán offer this combination. If you can catch a deal for the Grand Club like we did, do it (we paid twenty dollars more total for five nights). The top-notch wait staff of Amado, Alex, Marcos, and Juan Jose will be at your beck and call for what’s virtually an all-inclusive experience.
Excellent
10.0
Pros: Best location, walking distance from clubs and restaurants. Private beach is very clean with greats service. Clean and modern rooms, very spacious with beautiful view. Super friendly and motivated staff always there to support. Pool is directly next to the beach. Big fitness and spa area. The bus stop is close to the hotel to get around the Hotel Zone, very convinient and low price. One passes by every several minutes. I can recommend this to everyone travelling to Cancun, best value for your money!
Excellent
8.0
Pros: Location and pools
Excellent
10.0
Pros: very professional staff
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Details
Reviews
Overall 9.1 Excellent
Based on 3,802 reviews
Location
9.3
Service
9.2
Beach
9.2
Pool
9.2
Wellness Area
9.0
Cleanliness
8.9
Amenities
8.9
Room
8.7
Breakfast
8.5
Comfort
8.3
Bar
8.2
WiFi
7.7
Value
5.7
Cleanliness
9.1
Service
9.1
Beach
9.0
Location
9.0
Pool
8.9
Wellness Area
8.8
Comfort
8.7
Amenities
8.7
Room
8.5
Breakfast
8.3
WiFi
6.5
Value
5.6
Location
9.4
Beach
9.3
Service
9.2
Pool
9.1
Cleanliness
9.0
Amenities
9.0
Wellness Area
8.7
Room
8.6
Breakfast
8.5
Comfort
8.4
Value
5.6
Beach
9.2
Location
9.2
Service
9.0
Vibe
6.4
6.0 Good
Pros: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Cons: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.
10.0 Excellent
Pros: Location is steps from all the restaurants and nightlife in Cancun. Staff are season professionals waiting to assist you hand foot. The rooms are all Jr. Suites and are spacious floor plan that ever room in th ed hotel is design to unparallel ocean views.
Cons: I love staying at Fiesta America Coral Beach. Only they could add a Jaccuzi where the pool is would help.
10.0 Excellent
Pros: It has been a difficult time worldwide but they handled the pandemic well by keeping everything neat and tidy.
Cons: The toilet in our room gave some problems.
2.0 Mediocre
Pros:
Cons: I canceled cuz of the corona virus and I didn't get any money back
10.0 Excellent
Pros: Amazing staff
Cons: Nothing really
10.0 Excellent
Pros: Great location, incredible service everywhere you turned.
Cons: Nothing
10.0 Excellent
Pros: Very polite and professional staff
Cons:
8.0 Excellent
Pros: Our accommodations and the staff
Cons: No
10.0 Excellent
Pros: While the exterior of the hotel is showing its age (peeling paint), it’s still fabulous in every way that really matters: the rooms are spacious and modern, the location cannot be beat, and the service is impeccable. You essentially have a private beach with swimmable ocean — few areas of the Yucatán offer this combination. If you can catch a deal for the Grand Club like we did, do it (we paid twenty dollars more total for five nights). The top-notch wait staff of Amado, Alex, Marcos, and Juan Jose will be at your beck and call for what’s virtually an all-inclusive experience.
Cons: Our toilet clogged three times, but the staff offered us a different room. It was a little embarrassing calling for a plunger each time; I asked them to leave a plunger with us so that we wouldn’t have to bother them, but they never left us the plunger. Perhaps they were short on plungers. It wasn’t a big deal: they were responsive each time and it was great that they offered a different room, so no problem really. My only disappointment was that they said they’d leave us a plunger and they didn’t.
10.0 Excellent
Pros: Best location, walking distance from clubs and restaurants. Private beach is very clean with greats service. Clean and modern rooms, very spacious with beautiful view. Super friendly and motivated staff always there to support. Pool is directly next to the beach. Big fitness and spa area. The bus stop is close to the hotel to get around the Hotel Zone, very convinient and low price. One passes by every several minutes. I can recommend this to everyone travelling to Cancun, best value for your money!
Cons: Everything is great!
8.0 Excellent
Pros: Location and pools
Cons: Everything wasn't included. For a higher price but everything included would be great.
10.0 Excellent
Pros: very professional staff
Cons: nothing
With a stay at Grand Fiesta Americana Coral Beach Cancun in Cancun (Zona Hotelera), you'll be steps from Forum Beach and Caracol Beach. Featured amenities include a business center, express check-in, and express check-out. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Located in Zona Hotelera, this beachfront property is in the entertainment district and within 1 mi (2 km) of Chac Mool Beach, La Isla Shopping Mall, and Cancun Interactive Aquarium. Forum Beach and Cancun Convention Center are also within 2 mi (3 km).
Overall 9.1 Excellent
Based on 3,493 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.0
Pros: The staff were exceptional. Friendly, warm, genuine. Beautiful property. FABULOUS coffee shop. Premier stretch of beach. Staff were extremely helpful and professional.
Excellent
10.0
Pros: This hotel, location, beach, food, and staff were awesome. Everyone was friendly and helpful, especially the staff
Excellent
8.0
Pros: well shaped rooms with all comfort,personnel extremly friendly and qualified, nice beach area, gym outstanding,food of good quality but not amazing
Excellent
10.0
Pros: Right on the beach, staff is very helpful and attentive. Resturants are great! The cafe with the ice cream and all.kinds of different desserts was awesome! The rooms all have great views. The rooms are great to lounge around on the patio or swim up pool.
Excellent
10.0
Pros: Everyone was amazing ! The food was delicious , we had a lot of variety to choose from. The drinks were great , they had top shelf drinks that you can just request for . The staff was professional and very attentive. I am beyond pleased and happy.
Mediocre
3.0
Pros: LOTS ACTIVITIES.
Excellent
10.0
Pros: Everyone made our honeymoon extremely special
Excellent
10.0
Pros: Amazing, myself and my wife had an amazing time. The food was great and always had something different everyday. The people the where so friendly and willing to go above and beyond to meet your needs.
Excellent
10.0
Pros: Everything. The room, the staff--all exceptional. Very friendly, very helpful. Very good food, nice bars. Great location. Our second visit, and we definitely plan on returning.
Excellent
10.0
Pros: Clean with great facilities and activities.
Excellent
9.0
Pros: Excellent service
Excellent
10.0
Pros: The staff works exceptionally hard to make sure you're well taken care of and pleased with your visit.
-388003.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 9.1 Excellent
Based on 3,493 reviews
Service
8.8
Location
8.6
Breakfast
8.5
Wellness Area
8.4
Food
8.4
Room
7.9
Bar
7.4
WiFi
3.7
Service
8.8
Location
8.1
Wellness Area
8.0
Amenities
7.3
Room
7.1
Bar
6.8
Value
6.3
Service
9.2
Wellness Area
8.7
Location
8.7
Food
8.2
Amenities
8.1
Pool
7.6
Room
7.3
Service
8.3
9.0 Excellent
Pros: The staff were exceptional. Friendly, warm, genuine. Beautiful property. FABULOUS coffee shop. Premier stretch of beach. Staff were extremely helpful and professional.
Cons: My only fault would be a very small comment on the food. Some of it wasn't top notch, but MOST of it was. Which is very good for an all-inclusive. The buffet restaurant, Spice was superbly clean and very good and we had a great meal in the Asiana and Chefs Table restaurants.
10.0 Excellent
Pros: This hotel, location, beach, food, and staff were awesome. Everyone was friendly and helpful, especially the staff
Cons: Did not like the guy that played the wireless saxophone at the pool. This was the only thing about my entire stay that I did not like.
8.0 Excellent
Pros: well shaped rooms with all comfort,personnel extremly friendly and qualified, nice beach area, gym outstanding,food of good quality but not amazing
Cons: nothing really comes up
10.0 Excellent
Pros: Right on the beach, staff is very helpful and attentive. Resturants are great! The cafe with the ice cream and all.kinds of different desserts was awesome! The rooms all have great views. The rooms are great to lounge around on the patio or swim up pool.
Cons:
10.0 Excellent
Pros: Everyone was amazing ! The food was delicious , we had a lot of variety to choose from. The drinks were great , they had top shelf drinks that you can just request for . The staff was professional and very attentive. I am beyond pleased and happy.
Cons: Everything was perfect , the only down side was that they were filming a movie on site so I feel Like I didn't get to fully appreciate the resorts lobby area .
3.0 Mediocre
Pros: LOTS ACTIVITIES.
Cons: SOME RESTAURANTS NEED FEE, AND POOR STAFF EXPERIENCE. SO MANY REPAIR. ROOM IS OLD AND DIRTY
10.0 Excellent
Pros: Everyone made our honeymoon extremely special
Cons: Nothing
10.0 Excellent
Pros: Amazing, myself and my wife had an amazing time. The food was great and always had something different everyday. The people the where so friendly and willing to go above and beyond to meet your needs.
Cons: They didn't have a dance club or a place to dance on the property.
10.0 Excellent
Pros: Everything. The room, the staff--all exceptional. Very friendly, very helpful. Very good food, nice bars. Great location. Our second visit, and we definitely plan on returning.
Cons: Nothing to dislike.
10.0 Excellent
Pros: Clean with great facilities and activities.
Cons: Nothing
9.0 Excellent
Pros: Excellent service
Cons: More towels
10.0 Excellent
Pros: The staff works exceptionally hard to make sure you're well taken care of and pleased with your visit.
Cons:
Located in Zona Hotelera, this beachfront property is in the entertainment district and within 1 mi (2 km) of Chac Mool Beach, La Isla Shopping Mall, and Cancun Interactive Aquarium. Forum Beach and Cancun Convention Center are also within 2 mi (3 km).
The Royal Sands Resort & Spa All Inclusive is a beachfront resort located in the heart of Cancun’s Touristic Hotel Zone. It is a great location overlooking the sandy beaches and the most amazing turquoise shoreline of the Caribbean Sea.
The Royal Sands Resort & Spa All Inclusive includes unlimited food and beverages, spacious, fully furnished villas and Suites that will make your stay a memorable and enjoyable experience.
Overall 9.0 Excellent
Based on 4,258 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Very customer oriented and great food !! Would love to go back
Excellent
10.0
Pros: Is a very good hotel, very good food.
Excellent
9.0
Pros: new and clean rooms, nice location of beach, as all inclusive package, after checking out at 11am, still able to have lunch and drinks until 4pm. As inclusive package, able to use the tennis court for free, could borrow the rackets at sport desk for free.
Excellent
10.0
Pros: I love the Atmosphere everyone was very friendly the rooms were very clean I would go back I enjoyed my self
Okay
5.0
Pros: Beach was awesome
Okay
5.4
Pros: There is a choice of 3 restaurants in Cancun that can be booked for dinner. They are ok, one of them very good.
Excellent
10.0
Pros: Service is incredible!
Excellent
9.7
Pros: All the hotel services were pretty good!
Nice food! Nice restaurants! Nice drinks! Perfect beach! Safety! Good location! Perfect all inclusive, with a lot of other good restaurants out of the hotel also included! Good rooms! Good attention for the customers!
Okay
4.6
Pros: Master suite with 2 bedrooms was really spacious and comfortable
Good
7.0
Pros: location is great, property is good. breakfast and food was ok. pool and activity also good.
Excellent
9.1
Pros: Pools
Beach
Service
Beachfront Cabanas
Staff was super polite and helpful
Food was really good
Details
Reviews
Overall 9.0 Excellent
Based on 4,258 reviews
Cleanliness
9.5
Pool
9.3
Service
8.7
Room
8.7
Location
8.7
Amenities
8.6
Value
8.5
Breakfast
7.7
WiFi
6.6
Bar
5.5
Cleanliness
9.4
Beach
9.4
Pool
9.3
Room
9.0
Amenities
8.9
Value
8.3
Service
8.3
Location
8.2
Breakfast
7.6
Bar
5.0
Cleanliness
9.5
Pool
9.4
Service
8.8
Location
8.7
Value
8.5
Wellness Area
8.5
Food
8.5
Amenities
8.3
Room
8.2
Bar
5.6
10.0 Excellent
Pros: Everything
Cons: No night life like a show,movie or something after supper
10.0 Excellent
Pros: Very customer oriented and great food !! Would love to go back
Cons: None
10.0 Excellent
Pros: Is a very good hotel, very good food.
Cons:
9.0 Excellent
Pros: new and clean rooms, nice location of beach, as all inclusive package, after checking out at 11am, still able to have lunch and drinks until 4pm. As inclusive package, able to use the tennis court for free, could borrow the rackets at sport desk for free.
Cons: the fridge is not filled up often, though the drinks in fridge is included in the inclusive package. TV in room does not have ESPN tennis during Austrilia Open.
10.0 Excellent
Pros: I love the Atmosphere everyone was very friendly the rooms were very clean I would go back I enjoyed my self
Cons: The sport bar in the hotel was very unprofessional the food was good but bad service waiter very rude
5.0 Okay
Pros: Beach was awesome
Cons: All inclusive was not worth the money. Food was terrible and selection was sub par. Every time you visited the buffet they required that you leave your room card with the waiter. Speciality restaurants not on site & food was awful.
5.4 Okay
Pros: There is a choice of 3 restaurants in Cancun that can be booked for dinner. They are ok, one of them very good.
Cons: Buffet food is uneatable. Besides the taste, my boyfriend got a food poisoning after the second meal.
10.0 Excellent
Pros: Service is incredible!
Cons: Restaurant choices on the premises.
9.7 Excellent
Pros: All the hotel services were pretty good!
Nice food! Nice restaurants! Nice drinks! Perfect beach! Safety! Good location! Perfect all inclusive, with a lot of other good restaurants out of the hotel also included! Good rooms! Good attention for the customers!
Cons: The room service has to be improved! Even if you want just some bottles of water you will probably wait more than 45 minutes! They probably have just one person to deliver the orders on this huge hotel. At the first late night after arriving, with all the restaurants closed, i ordered some food and they spent more than 2 hours 30 mins to tell me that my order was already delivered when it was not! Had to talk to the manager for eating some!
4.6 Okay
Pros: Master suite with 2 bedrooms was really spacious and comfortable
Cons: The staff and service level was below any worst expectations. We’ve been moved to another room by decision of hotel (needed our room “since it was Saturday”), which we agreed with. The room into which we were moved, was dirty and worst than the one before. Manager on duty not competent enough to say sorry. Staff in general very unpolite, rather rude. Bahrooms in 80th fashion, probably not renovated after that, cleanlines= “hair everywhere”. For us, europeans, it was a rather strange experience to be in 5 star hotel wih not low prices, oriented to cheap place, free alkohol and no service looking people
7.0 Good
Pros: location is great, property is good. breakfast and food was ok. pool and activity also good.
Cons: staff definitely need improve skills and relation. a better management with times and rules. for example If you live in the end of the property and your key doesnt walk - you need to spend 30 min or more to go back and change your key. or if they give you by mistake a room which is not empty...
9.1 Excellent
Pros: Pools
Beach
Service
Beachfront Cabanas
Staff was super polite and helpful
Food was really good
Cons: I'm 29, my lady is 27, and we were probably the youngest people at the resort by 20 years. Older folks were nice, but would have liked more of a mix.
The Royal Sands Resort & Spa All Inclusive is a beachfront resort located in the heart of Cancun’s Touristic Hotel Zone. It is a great location overlooking the sandy beaches and the most amazing turquoise shoreline of the Caribbean Sea.
The Royal Sands Resort & Spa All Inclusive includes unlimited food and beverages, spacious, fully furnished villas and Suites that will make your stay a memorable and enjoyable experience.
Experience a perfect getaway at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Beautifully situated on the sparkling Caribbean Sea, our family-friendly vacation ownership resort boasts endless amenities designed to make your stay here exceptional. Settle in to your homelike villa with a fully-equipped kitchen and a balcony with ocean views, or a comfortable studio with a kitchenette, then go out to explore our resort. Go for a swim in our infinity pool, spend the day on the white sand beach, indulge at our spa or play a round of mini-golf. Satisfy your cravings at our restaurants, or simply relax on the beach or poolside and let us bring your choices right to you. If a business event or wedding brings you to our resort, you'll be delighted with our world-class services, indoor and outdoor venues and custom catering. Discover popular attractions within easy reach, from Tulum and Chichén Itzá to waterparks. Whether staying for work or play, we look forward to welcoming you to our oceanfront resort.
Overall 9.0 Excellent
Based on 2,678 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The location is great you have a huge mall across the road which is convenient for a family
Good
6.0
Pros: VERY NICE HOTEL
Excellent
8.0
Pros: The best thing about this hotel is the amenities in the room and the location. The resort grounds are beautiful.
Excellent
10.0
Pros: The staff were excellent. Everyone we interacted with was very friendly and helpful. The room was a nice size with s great view of the ocean. Room 1352. Pools were very nice and just the right temperature. Could get in right away without having to ease into it. Hotel food was good and the room had a kitchenette so we could make our own if we wanted. Markets are within short walking distance so easy to stock up on the basics. The beach is huge with nice white sand. Plenty of space to lay out and enjoy the peace and quiet.
Excellent
9.0
Pros: Rooms were very clean and modern. I loved that they had kitchens and a washer & dryer. Pools were nice and the property felt very secure.
Excellent
10.0
Pros: Even though we weren't in the main building where the much nicer pool was, the view from our room was great! We were in building 11 on the 7th floor. Our room was equipped with a kitchenette, washer/dryer, jet tub, and lots of outlets to charge our electronics. Grounds of the hotel exceeded our expectations from the pictures and the location is great because the Isla shopping center is right across the street. Lots of things to do in the area. Staff was amazing as well.
Excellent
10.0
Pros: This hotel is in a great location. We could walk to most of the restaurants we love and the bus stuff is right out front. The room is spacious and well appointed. The best thing was that it had a washer and dryer in the unit. The views were great.
Poor
1.0
Excellent
10.0
Pros: Beautiful Resort with exceptional rooms! Very clean , spacious and accommodating for single travelers and families! I highly recommend this hotel and would definitely stay here again!q
Excellent
10.0
Pros: Great hotel, definitely 5 stars Very comfortable beds, a lot of swimming pools, good food and drinks, great beach. Everything was perfect!
Excellent
10.0
Pros: Hotel employee at the pool tide us up with towels when we arrived and service throughout our stay at the pool or beach. Hotel employee was my massage therapist and the peace of mind massage was wonderful . The spa area was all very relaxing
Excellent
10.0
Pros: Perfect suite at a perfect hotel resort & Beach!!
-206058.jpg?width=330&height=170&xhint=414&yhint=367&crop=true)
Details
Reviews
Overall 9.0 Excellent
Based on 2,678 reviews
Location
9.5
Pool
9.3
Wellness Area
9.2
Room
8.6
Amenities
8.5
Service
8.5
WiFi
8.3
Food
5.8
Breakfast
5.6
Value
5.1
Pool
9.4
Wellness Area
9.2
Location
9.1
Amenities
8.7
Room
8.5
Service
8.2
Cleanliness
8.0
Food
5.7
Value
5.0
Pool
9.5
Location
9.2
Beach
9.0
Room
8.7
Amenities
8.6
Service
8.5
Comfort
7.2
Food
5.9
Location
9.6
Pool
9.4
Room
8.4
Service
8.3
10.0 Excellent
Pros: The location is great you have a huge mall across the road which is convenient for a family
Cons: The cheesy welcoming but it's ok if you know it's designed for the North American customer
6.0 Good
Pros: VERY NICE HOTEL
Cons: TIMESHARE HAWKS
8.0 Excellent
Pros: The best thing about this hotel is the amenities in the room and the location. The resort grounds are beautiful.
Cons: Staff promised to call me when my room was ready. Never received the call. Had to wait until 4pm when finally I went to check myself and they said it was ready. 4pm is very late check in time especially when they have a check out time of 10am.
10.0 Excellent
Pros: The staff were excellent. Everyone we interacted with was very friendly and helpful. The room was a nice size with s great view of the ocean. Room 1352. Pools were very nice and just the right temperature. Could get in right away without having to ease into it. Hotel food was good and the room had a kitchenette so we could make our own if we wanted. Markets are within short walking distance so easy to stock up on the basics. The beach is huge with nice white sand. Plenty of space to lay out and enjoy the peace and quiet.
Cons: The only thing I didn't like had nothing to do with the hotel. The ocean water was too cold for me personally and the surf too rough. My wife loved the high waves so this will be a positive for people that like the surf found on the east coast in the states.
9.0 Excellent
Pros: Rooms were very clean and modern. I loved that they had kitchens and a washer & dryer. Pools were nice and the property felt very secure.
Cons: TIME SHARE WARNING! After we checked in my wife asked about spa treatments and was sent to the concierge desk. An employee made a hard pitch for going to a time share presentation in exchange for spa services. Not the way to start a vacation
10.0 Excellent
Pros: Even though we weren't in the main building where the much nicer pool was, the view from our room was great! We were in building 11 on the 7th floor. Our room was equipped with a kitchenette, washer/dryer, jet tub, and lots of outlets to charge our electronics. Grounds of the hotel exceeded our expectations from the pictures and the location is great because the Isla shopping center is right across the street. Lots of things to do in the area. Staff was amazing as well.
Cons:
10.0 Excellent
Pros: This hotel is in a great location. We could walk to most of the restaurants we love and the bus stuff is right out front. The room is spacious and well appointed. The best thing was that it had a washer and dryer in the unit. The views were great.
Cons: We were not able to include breakfast in our package price, which we have done in several other Cancun hotels in which we have stayed previously.
1.0 Poor
Pros:
Cons: Dear WESTIN LAGUNAMAR CANCUN, My husband and I were recently guests at the Westin Lagunamar Ocean Resort Villa and Spa Cancun (confirmation number 3683295335 pin code 0734) Your reservation 2 nights, 1 room You booked for 2 adults Check-in Tuesday, January 21, 2020 (from 4:00 PM) Check-out Thursday, January 23, 2020 (until 10:00 AM) During our trip around Mexico for our vacation/honeymoon/birthday. We were highly recommended the Hotel by friends who had stayed there last year on their honeymoon. We also did our own research before deciding where to stay and your website is beautifully presented with wonderful photos of the hotel and there are several positive reviews on the web which helped us make our final choice and decision. We felt confident that in choosing a hotel which came highly praised from our close friends as well as winning us over via your website and it's reviews online, was sure to be the vacation we were hoping for. We were reassured at the time of booking that we were to be in one of the newly renovated rooms on the quiet side of the hotel. Upon Check-In, we were told that we have a designate concierge to help us we anything we may need, her name was Karla I believe. She was very attentive and gave us information about the hotel and what was available in the area if we ever want to explore de city. Everything was ok until this point, then she continue to announce that the hotel operates on a “Time Share” basis, which I was shocked because I did never saw that anywhere on your website or at the time of the booking otherwise I would have discard this location immediately. We explain to her that we don’t have the time and that we are not interested in any offer or promotion for a “Time Share” but she didn’t want to get “no” for an answer. We had to literally get up and leave her desk, we felt harassed by her to the point that we had to ignored her and rush to the closest elevator.
10.0 Excellent
Pros: Beautiful Resort with exceptional rooms! Very clean , spacious and accommodating for single travelers and families! I highly recommend this hotel and would definitely stay here again!q
Cons:
10.0 Excellent
Pros: Great hotel, definitely 5 stars Very comfortable beds, a lot of swimming pools, good food and drinks, great beach. Everything was perfect!
Cons:
10.0 Excellent
Pros: Hotel employee at the pool tide us up with towels when we arrived and service throughout our stay at the pool or beach. Hotel employee was my massage therapist and the peace of mind massage was wonderful . The spa area was all very relaxing
Cons: The massage people were also outside by pool and beach and anytime we walked by we were asked if we wanted a message.
10.0 Excellent
Pros: Perfect suite at a perfect hotel resort & Beach!!
Cons: The Front Desk staff was not too accommodating with late check outs, but that really wasn't a major problem. We understand the high demand to stay at this resort, but we were hoping to get some flexibility with a late check out. Overall perfect stay.
Experience a perfect getaway at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Beautifully situated on the sparkling Caribbean Sea, our family-friendly vacation ownership resort boasts endless amenities designed to make your stay here exceptional. Settle in to your homelike villa with a fully-equipped kitchen and a balcony with ocean views, or a comfortable studio with a kitchenette, then go out to explore our resort. Go for a swim in our infinity pool, spend the day on the white sand beach, indulge at our spa or play a round of mini-golf. Satisfy your cravings at our restaurants, or simply relax on the beach or poolside and let us bring your choices right to you. If a business event or wedding brings you to our resort, you'll be delighted with our world-class services, indoor and outdoor venues and custom catering. Discover popular attractions within easy reach, from Tulum and Chichén Itzá to waterparks. Whether staying for work or play, we look forward to welcoming you to our oceanfront resort.
Located in Cancun (Zona Hotelera), InterContinental Presidente Cancun Resort is within a 15-minute walk of Caracol Beach and Cancun Convention Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 9.0 Excellent
Based on 2,473 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.8
Pros: The swimming pool area Beach facilities Food and service in the pool area
Excellent
10.0
Pros: All of the above. Beautiful large beach front compared to the other resorts in the same strip. Loved the elegant and tasteful decor. Enjoyed the art exhibit with the talented artists. The staff was very nice. The breakfadt buffet was delicious.
Excellent
9.2
Pros: Close to a group of restaurants and services. Nice private beach
Excellent
10.0
Pros: The hotel ,location, staff ,and beach was excellent. I had a great time there and will definitely go back
Excellent
9.0
Pros: Beach was excellent: clean, large, fine white sand, clear water, with water sports included for free for guests (kayak, stand-up paddle, catamaran) Room was spacious, quiet, with a nice view. Location was fine, though no attractions near the hotel
Excellent
8.8
Pros: The outdoor amenities . Amazing beach view and set up Just a walking distance from town
Excellent
9.2
Pros: Location, beach access
Excellent
9.0
Pros: Staff is friendly, hotel is modern, food was much better than we expected.
Excellent
10.0
Pros: Very nice resort , with the perfect beach . If you ever come to Cancun this beach is the best we saw. Great facilities, great bar and restaurants, a very nice experience. I loved the nespresso machine in the rooms and the amenities. The lobby has great artwork displays and smells fantastic! Very comfortable and well located
Excellent
10.0
Pros: It was the perfect size, not too big or small. It was very clean with nice decor throughout. The service and restaurants were good.
Excellent
10.0
Pros: Beach quality, friendly staff and cleanliness. Also, location.
Mediocre
2.0
Pros: The room was charged and I was never able to check in had to look for another last minute hotel
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Details
Reviews
Overall 9.0 Excellent
Based on 2,473 reviews
Beach
9.5
Location
9.1
Service
8.5
Room
7.6
Breakfast
7.5
WiFi
6.4
Value
5.3
Beach
9.5
Location
9.2
Cleanliness
7.7
Breakfast
7.4
Service
7.4
Room
7.2
Value
5.3
Beach
9.4
Location
8.9
Service
8.7
Breakfast
7.8
Room
7.6
Comfort
7.5
Value
5.7
Beach
9.6
Location
9.2
Service
8.1
Vibe
7.2
Room
6.8
Value
5.1
8.8 Excellent
Pros: The swimming pool area Beach facilities Food and service in the pool area
Cons: They said that we had an upgrade and the room the floor level and the view where worst than the original room with no upgrade given to another member from our group
10.0 Excellent
Pros: All of the above. Beautiful large beach front compared to the other resorts in the same strip. Loved the elegant and tasteful decor. Enjoyed the art exhibit with the talented artists. The staff was very nice. The breakfadt buffet was delicious.
Cons: Coffee could be stronger but it was good.
9.2 Excellent
Pros: Close to a group of restaurants and services. Nice private beach
Cons:
10.0 Excellent
Pros: The hotel ,location, staff ,and beach was excellent. I had a great time there and will definitely go back
Cons: I wish there was a complimentary breakfast.
9.0 Excellent
Pros: Beach was excellent: clean, large, fine white sand, clear water, with water sports included for free for guests (kayak, stand-up paddle, catamaran) Room was spacious, quiet, with a nice view. Location was fine, though no attractions near the hotel
Cons: The service at the beach restaurant and bar was extremely slow, and some times also at the breakfast restaurant, specially when ordering from the menu (the buffet is not convenient if you seek gluten-free and healthy food). Mr. Olegario was the only one who helped us with a smile and good will, making our meals a little enjoyable.
8.8 Excellent
Pros: The outdoor amenities . Amazing beach view and set up Just a walking distance from town
Cons: The rooms are ok. Nothing fancy
9.2 Excellent
Pros: Location, beach access
Cons: Rooms felt damp even with air conditioner
9.0 Excellent
Pros: Staff is friendly, hotel is modern, food was much better than we expected.
Cons: Prices were higher than expected. Similar to Florida prices.
10.0 Excellent
Pros: Very nice resort , with the perfect beach . If you ever come to Cancun this beach is the best we saw. Great facilities, great bar and restaurants, a very nice experience. I loved the nespresso machine in the rooms and the amenities. The lobby has great artwork displays and smells fantastic! Very comfortable and well located
Cons:
10.0 Excellent
Pros: It was the perfect size, not too big or small. It was very clean with nice decor throughout. The service and restaurants were good.
Cons: The bathroom door in the room didn't close all the way.
10.0 Excellent
Pros: Beach quality, friendly staff and cleanliness. Also, location.
Cons: The jacuzzi’s were not heated. There were rainy days when we stayed so the water was freezing it would have been nice to get in a hot jacuzzi.
2.0 Mediocre
Pros: The room was charged and I was never able to check in had to look for another last minute hotel
Cons:
Located in Cancun (Zona Hotelera), InterContinental Presidente Cancun Resort is within a 15-minute walk of Caracol Beach and Cancun Convention Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of Chac Mool Beach, Cancun Interactive Aquarium, and La Isla Shopping Mall. Forum Beach and Cancun Convention Center are also within 1 mi (2 km).
Overall 8.8 Excellent
Based on 5,442 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
3.0
Pros: Room
Good
6.0
Excellent
8.0
Pros: Everything was clean and the staff was very helpful... The only issue I had was leaving the place... Our transportation which we paid for up-front didn't show up... But the staff jumped right in and took us to the airport themselves, and got us to the airport with ample time to spare... So this was a plus...
Excellent
10.0
Pros: Perfect hotel! Great location, close to bars and the famous club coco bongo. There is 5 restaurant. Excellent food!
Good
7.0
Pros: Beach access and rooms
Excellent
9.0
Poor
1.0
Pros: The location!!!
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Details
Reviews
Overall 8.8 Excellent
Based on 5,442 reviews
Breakfast
9.0
WiFi
8.9
Service
8.8
Location
8.4
Room
7.7
Food
7.4
Pool
4.9
Breakfast
9.1
Location
8.4
Service
8.3
Room
7.1
Food
6.8
Pool
4.1
Beach
8.7
Service
8.2
WiFi
8.0
Room
7.9
Location
7.9
Comfort
6.6
Pool
4.5
Service
9.0
Amenities
6.8
3.0 Mediocre
Pros: Room
Cons: Food is horrible.
6.0 Good
Pros:
Cons: I booked an ocean view room and got a ground floor room with a view of the wall of the next resort. They tried to tell me all the rooms are just partial sea view but you couldn’t see anything from this dark dingey room. I asked to be moved but that wasn’t much better. Felt like I’ve been conned a bit as I paid for an upgrade and got a significant downgrade. I wasn’t happy to be honest.
8.0 Excellent
Pros: Everything was clean and the staff was very helpful... The only issue I had was leaving the place... Our transportation which we paid for up-front didn't show up... But the staff jumped right in and took us to the airport themselves, and got us to the airport with ample time to spare... So this was a plus...
Cons: I was a little disappointed with the person who cleaned our room... as our stay went on, they took longer and longer to clean our rooms, which was an inconvenience for us...
10.0 Excellent
Pros: Perfect hotel! Great location, close to bars and the famous club coco bongo. There is 5 restaurant. Excellent food!
Cons:
7.0 Good
Pros: Beach access and rooms
Cons: The food was not great
9.0 Excellent
Pros:
Cons: I paid for star 4.5 but in fact it is 4
1.0 Poor
Pros: The location!!!
Cons: My room didn't look like the picture online,and the food wasn't food also it wasn't a ocean view like I paid for, the room haves a funny odor.... they are very rude here my kids got stuck in a elevator this was the worst trip I have ever been on
Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of Chac Mool Beach, Cancun Interactive Aquarium, and La Isla Shopping Mall. Forum Beach and Cancun Convention Center are also within 1 mi (2 km).
Resting atop luscious white sand beaches, the Grand Park Royal Cancun Caribe has everything you're looking for in a vacation, and so much more. With 311 luxurious guest rooms and 33 private villas, we are sure to have a room that features everything you've been dreaming of. Five restaurants, a fully equipped fitness center, spa and yoga studio, two dreamy swimming pools, central access to the entire Cancun region and a beachfront that just won't quit, all combine to give you the vacation of a lifetime.
Overall 8.7 Excellent
Based on 5,134 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Our first time in Cancun we really enjoyed our short stay the hotel staff and facilities were excellent we would definitely stay here again if we decide to visit Mexico again .
Okay
5.3
Pros: Location and some services.
Good
7.5
Pros: We liked the location, the pools, and facilities. Gabino Bartender at Coco Bar was amazing! We liked the idea of healthy juice bar.
Excellent
10.0
Pros: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Good
6.8
Pros: + Property:
Nice landscaping, beautiful beach front, excellent "adult only" pool.
Overall it was nicely maintained.
Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean.
+ Staff:
Bartenders & wait staff at the adult pool and rooftop bar were awesome.
Waiters at all of the restaurants were good.
Cleaning/maid staff were excellent and kept our room looking spectacular everyday.
The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had.
+ Food:
Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.
Excellent
8.5
Pros: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Good
7.9
Pros: The staff and pool were great and the food was fantastic. Plenty of options to keep dinning from becoming repetitive. Adrienne was attentive and warm when we would return to the Cocay restaurant. The cleaning staff was always prompt and never returned to a room that had yet to be cleaned. It is conveniently located to the ferries that would take you to Isla Mojeres as well as Market 28.
Excellent
10.0
Pros: All the property
Excellent
9.0
Pros: The Ocean View from our room. Just breathtaking! The room was large enough that my girlfriend and I didn't feel too crowded.
Good
7.0
Pros: The View was wonderful. the Food was very good. The waiters & Waitress's were exceptional.
Details
Reviews
Overall 8.7 Excellent
Based on 5,134 reviews
Cleanliness
8.7
Location
8.7
WiFi
8.1
Room
8.0
Service
8.0
Breakfast
7.6
Food
6.8
Wellness Area
5.6
Location
8.5
Pool
8.1
Breakfast
7.9
Service
7.7
Room
7.4
Food
6.6
Cleanliness
8.9
Room
8.9
Beach
8.9
Location
8.6
Service
7.7
Breakfast
7.5
Food
6.8
Comfort
6.5
Beach
9.0
Location
8.9
Service
8.0
Room
7.6
10.0 Excellent
Pros: Our first time in Cancun we really enjoyed our short stay the hotel staff and facilities were excellent we would definitely stay here again if we decide to visit Mexico again .
Cons: No complaints enjoyed the experience.
5.3 Okay
Pros: Location and some services.
Cons: Room is not quite comfortable. Small bathroom, TV didn't work all the time and shower wasn't very good. Hotel is ok but for the price I espected much much more.
7.5 Good
Pros: We liked the location, the pools, and facilities. Gabino Bartender at Coco Bar was amazing! We liked the idea of healthy juice bar.
Cons: Unfortunately, we did not like the food at all.
10.0 Excellent
Pros: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Cons:
6.8 Good
Pros: + Property:
Nice landscaping, beautiful beach front, excellent "adult only" pool.
Overall it was nicely maintained.
Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean.
+ Staff:
Bartenders & wait staff at the adult pool and rooftop bar were awesome.
Waiters at all of the restaurants were good.
Cleaning/maid staff were excellent and kept our room looking spectacular everyday.
The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had.
+ Food:
Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.
Cons: - Property:
**BEWARE** when booking that this resort goes by "building type" and not "room type."
I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD.
After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket.
Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday.
There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross.
And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM.
- Staff:
They always seemed to be trying to sell you on something.
Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall.
Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to.
- Food:
Quality was "OK". There was nothing I would go back for.
8.5 Excellent
Pros: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Cons: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key.
Check out was good. Thank goodness it was a different person.
Not really any activities at night though.
7.9 Good
Pros: The staff and pool were great and the food was fantastic. Plenty of options to keep dinning from becoming repetitive. Adrienne was attentive and warm when we would return to the Cocay restaurant. The cleaning staff was always prompt and never returned to a room that had yet to be cleaned. It is conveniently located to the ferries that would take you to Isla Mojeres as well as Market 28.
Cons: The hot tub is not and was never hot. We were told that “the electronics must be broken” but no feeling that it would be remedied any time soon. The waves in this area are clearly a perpetual issue as previous reviews have suggested. The entire time we were there there were only small slivers of beach that would have a yellow flag and allow you to enter but with waves from 1’- 4’. The ruins are a drive at 1.5hrs to Tulum and I would suggest doing your homework in what tour you take as all vehicles are not created equal. The van we rode on was almost without shocks and the ride was on the rough side. Snorkelling in the cenotes is a must do. The rappelling and zip lines were a blast.
10.0 Excellent
Pros: All the property
Cons: Beds on the bech only for gold bracelet
9.0 Excellent
Pros: The Ocean View from our room. Just breathtaking! The room was large enough that my girlfriend and I didn't feel too crowded.
Cons: Well, we were only able to stay two nights instead of the five originally scheduled, due to mandated border closures. Also, I thought that would have had more places to eat there at the resort.
7.0 Good
Pros: The View was wonderful. the Food was very good. The waiters & Waitress's were exceptional.
Cons: The push to sign up for a club membership. The check-in clerk did not have all of out Information. they said they could not see our information. I was told we were upgraded & I said I already paid for an upgrade , our room was not an upgrade.
Resting atop luscious white sand beaches, the Grand Park Royal Cancun Caribe has everything you're looking for in a vacation, and so much more. With 311 luxurious guest rooms and 33 private villas, we are sure to have a room that features everything you've been dreaming of. Five restaurants, a fully equipped fitness center, spa and yoga studio, two dreamy swimming pools, central access to the entire Cancun region and a beachfront that just won't quit, all combine to give you the vacation of a lifetime.
Nestled on the beach, this Zona Hotelera property is within a 5-minute walk of Yamil Lu'um Archaeological Zone and Cancun Interactive Aquarium. La Isla Shopping Mall and Forum Beach are also within 2 mi (3 km).
Overall 8.6 Excellent
Based on 3,583 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.8
Pros: I like where the property was located. Very close to the outdoor mall and downtown.
Excellent
10.0
Pros: Staff is very good and helpful. They helped us with lots of things including food, room checkout, Last minute Italian restaurant booking and others. This is a great place, if you are planning to visit cancun do stay in this hotel. It is best value of money..
Okay
5.4
Pros: After a recent stay at the Park Royal, I would recommend looking elsewhere for your stay in Cancun, especially if you're hoping to visit their "spa"- there isn't one. There's a Fitness Center with a man apparently available for massages but definitely nothing fancy- I'm not even sure where the room for massages was located within the Fitness Center.
That being said, there were a lot of things that were pretty unclear and confusing.
I have stayed in different parts of Mexico and at a number of resorts, varying in price range and this was definitely not the least expensive place that I have stayed at that definitely had the least amount of amenities.
It can be pretty chilly at times during the winter months (even in Mexico!) so we were surprised that there was no hot tub. There were two small pools but they weren't heated, so between that and the lack of what we thought would be an actual spa (the website would have you believe that there was a pretty extensive one) we were surprised about how unaccomodating the front desk staff was. When we asked for recommendations for a spa we could cab or walk to, they had no recommendations and sent us out the door telling us to "try the hotel next door", which turned out to not allow non-guests to even book an appointment at their spa. I have never had a concierge not even ask a co-worker if they didn't have a recommendation, let alone not offer to call and book something for you since it isn't available.
The restaurant staff and really all the staff sans the front desk were very polite and helpful; I think that's why it was so surprising when even getting change was an issue at the desk. We decided to do do our own research and found our own spa and a couple of restaurants to get off the resort via Trip Advisor since the front desk seemed pretty inept at helping with that sort of thing. There is only one non-buffet, reservation only situation that's a little difficult to get a spot at but decent. Overall the food wasn't the best I've had at an all-inclusive but it was not the worst. Do not expect to order guacamole and chips poolside- they aren't set up for it. If you're a fan of Mimosas unfortunately this isn't the place for you, either. They have a choice of white or red but that's the end of their wine "selection".
The beds are incredibly firm, which can be a positive or negative depending on your preference. Also not a negative but just an FYI- the water is a super wavy, beautiful and clear and fun to wade into. For snorkeling you can get a really great tour over protected reefs via Aqua World that's completely reasonably priced. The hotel actually said that snorkeling was included when we booked but it turned out that was only true if you sat through a Time Share presentation which for us wasn't worth it, we just paid for the experience and it was a lot of fun.
Summary? Spend a little more and get a lot more seemed to be the lesson we learned for All Inclusives in Cancun.
Excellent
9.6
Pros: Spacious rooms
Excellent
8.0
Pros: The room was great, easy to take the stairs when elevators were busy. The adult pool was great for meeting people and enjoying the sunshine. The location is super.
Excellent
9.0
Excellent
8.0
Pros: The All inclusive, Nice pool area. Different restaurant around the hotel that is included in all inclusive.
Excellent
9.0
Pros: The friendliness and helpfulness of all the staff we encountered
Excellent
10.0
Pros: In this chapter I have a lot to say because we are generally very pleased. The staff were very friendly and helpful. Very clean everywhere, hotel, beach, pools.The food was very tasty and a great variety
Details
Reviews
Overall 8.6 Excellent
Based on 3,583 reviews
Location
9.2
Service
8.2
WiFi
7.1
Food
6.4
Room
6.3
Pool
6.2
Breakfast
4.8
Comfort
4.3
Location
9.1
Service
8.0
Cleanliness
7.3
Bar
6.5
Food
6.3
Pool
5.8
Room
5.3
Comfort
3.9
Beach
9.3
Location
8.8
Service
8.6
Cleanliness
7.2
Room
5.5
5.8 Okay
Pros: I like where the property was located. Very close to the outdoor mall and downtown.
Cons: I didn’t like that I booked a particular room, that wasn’t available when I arrived. I also didn’t like that there was so many kids near the swim up bar, and not many adult activities. Also the rooftop lounge cost money to get in. That should have been included with the hotel.
10.0 Excellent
Pros: Staff is very good and helpful. They helped us with lots of things including food, room checkout, Last minute Italian restaurant booking and others. This is a great place, if you are planning to visit cancun do stay in this hotel. It is best value of money..
Cons:
5.4 Okay
Pros: After a recent stay at the Park Royal, I would recommend looking elsewhere for your stay in Cancun, especially if you're hoping to visit their "spa"- there isn't one. There's a Fitness Center with a man apparently available for massages but definitely nothing fancy- I'm not even sure where the room for massages was located within the Fitness Center.
That being said, there were a lot of things that were pretty unclear and confusing.
I have stayed in different parts of Mexico and at a number of resorts, varying in price range and this was definitely not the least expensive place that I have stayed at that definitely had the least amount of amenities.
It can be pretty chilly at times during the winter months (even in Mexico!) so we were surprised that there was no hot tub. There were two small pools but they weren't heated, so between that and the lack of what we thought would be an actual spa (the website would have you believe that there was a pretty extensive one) we were surprised about how unaccomodating the front desk staff was. When we asked for recommendations for a spa we could cab or walk to, they had no recommendations and sent us out the door telling us to "try the hotel next door", which turned out to not allow non-guests to even book an appointment at their spa. I have never had a concierge not even ask a co-worker if they didn't have a recommendation, let alone not offer to call and book something for you since it isn't available.
The restaurant staff and really all the staff sans the front desk were very polite and helpful; I think that's why it was so surprising when even getting change was an issue at the desk. We decided to do do our own research and found our own spa and a couple of restaurants to get off the resort via Trip Advisor since the front desk seemed pretty inept at helping with that sort of thing. There is only one non-buffet, reservation only situation that's a little difficult to get a spot at but decent. Overall the food wasn't the best I've had at an all-inclusive but it was not the worst. Do not expect to order guacamole and chips poolside- they aren't set up for it. If you're a fan of Mimosas unfortunately this isn't the place for you, either. They have a choice of white or red but that's the end of their wine "selection".
The beds are incredibly firm, which can be a positive or negative depending on your preference. Also not a negative but just an FYI- the water is a super wavy, beautiful and clear and fun to wade into. For snorkeling you can get a really great tour over protected reefs via Aqua World that's completely reasonably priced. The hotel actually said that snorkeling was included when we booked but it turned out that was only true if you sat through a Time Share presentation which for us wasn't worth it, we just paid for the experience and it was a lot of fun.
Summary? Spend a little more and get a lot more seemed to be the lesson we learned for All Inclusives in Cancun.
Cons:
9.6 Excellent
Pros: Spacious rooms
Cons: The food was just ok.
8.0 Excellent
Pros: The room was great, easy to take the stairs when elevators were busy. The adult pool was great for meeting people and enjoying the sunshine. The location is super.
Cons: To many kids running around without proper supervision, The specialty restaurants did'nt observe the posted rules for c hildren.
9.0 Excellent
Pros:
Cons: only one restaurant for breakfast.
8.0 Excellent
Pros: The All inclusive, Nice pool area. Different restaurant around the hotel that is included in all inclusive.
Cons: Doors between rooms. So you could hear your neighbors. My friend needed to change room because of loud neighbors.
9.0 Excellent
Pros: The friendliness and helpfulness of all the staff we encountered
Cons: The beds were somewhat small and weren’t as comfortable as I would’ve liked.
10.0 Excellent
Pros: In this chapter I have a lot to say because we are generally very pleased. The staff were very friendly and helpful. Very clean everywhere, hotel, beach, pools.The food was very tasty and a great variety
Cons: I don't have much of a bad thing to say about this hotel... 1. I have emailed through the booking.com of this hotel regarding transportation from and to the airport but we have not received a response at present either. 2. A little unpleasant smell from the bathroom, because it does not ventilate.
Nestled on the beach, this Zona Hotelera property is within a 5-minute walk of Yamil Lu'um Archaeological Zone and Cancun Interactive Aquarium. La Isla Shopping Mall and Forum Beach are also within 2 mi (3 km).
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Chac Mool Beach and Forum Beach. Cancun Convention Center and Caracol Beach are also within 1 mi (2 km).
Overall 8.6 Excellent
Based on 1,461 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.3
Pros: I really like the bedrooms, building and restaurant.
Excellent
10.0
Pros: everything, perfect for family, couples or adults. A lot of choice of menu(over 150 dishes) for the buffet. Very comfortable beds to get a good sleep. The service was friendly and highly responsive.
Excellent
9.0
Pros: Good hotel. Be sure to take the Diamond Club. Delicious buffet (we didn't try restaurants). Rooftop and seafront pool (Diamond Club members have a separate pool by the sea).
Excellent
9.0
Pros: Staff was amazing and definitely the highlight of Royalton: from the people that take you car to the butler you'll find on your floor (Ricardo and Lefranc were the best!), all of them were so kind and helpful! (there was one or two exceptions - some pool staff seemed to always be on bad mood, but you can safely ignore them because the others will compensate in welcoming you). Diamond club exclusive pool and bar, service was excellent. Noise insulation was really good, room was comfortable w/ great size.
Excellent
10.0
Pros: Variety of breakfast items including freshly made eggs of your choice. Courteous and friendly staff. All buffet meals were AMAZING!!
Excellent
8.0
Pros: Everything else.
Details
Reviews
Overall 8.6 Excellent
Based on 1,461 reviews
Vibe
9.1
Breakfast
9.0
Location
8.8
WiFi
8.1
Service
7.8
Room
7.7
Amenities
7.5
Value
6.2
Bar
6.0
Vibe
9.0
Location
9.0
Amenities
7.4
Room
7.3
Service
7.2
Cleanliness
7.1
Pool
6.7
Value
6.3
Location
9.0
Vibe
8.8
Amenities
8.1
Service
7.8
Room
7.7
Cleanliness
7.3
Bar
6.1
Location
8.9
Vibe
8.8
Service
7.9
Amenities
7.6
Room
7.4
Cleanliness
7.0
Value
6.3
8.3 Excellent
Pros: I really like the bedrooms, building and restaurant.
Cons: What is really poor is the beach space and beds for taking the sun!! Crowded and limited! Don’t Indians why is divided in 2 locations ( categories) with the same space
10.0 Excellent
Pros: everything, perfect for family, couples or adults. A lot of choice of menu(over 150 dishes) for the buffet. Very comfortable beds to get a good sleep. The service was friendly and highly responsive.
Cons: The waiting at the restaurants even after reservation. The food at the Asian restaurant was mediocre. Also delayed service at all the 3 restaurants.
9.0 Excellent
Pros: Good hotel. Be sure to take the Diamond Club. Delicious buffet (we didn't try restaurants). Rooftop and seafront pool (Diamond Club members have a separate pool by the sea).
Cons:
9.0 Excellent
Pros: Staff was amazing and definitely the highlight of Royalton: from the people that take you car to the butler you'll find on your floor (Ricardo and Lefranc were the best!), all of them were so kind and helpful! (there was one or two exceptions - some pool staff seemed to always be on bad mood, but you can safely ignore them because the others will compensate in welcoming you). Diamond club exclusive pool and bar, service was excellent. Noise insulation was really good, room was comfortable w/ great size.
Cons: People (not the hotel staff, but other guests) would wake up really early and leave a small belonging on the beach beds (specially on the front row) and then go away for hours. Hotel says it would take those belongings if the person don't show up for 1 hour, but they didn't. So basically if you'd like a beach bed on the front row, you'd have to go there at 6 am.
10.0 Excellent
Pros: Variety of breakfast items including freshly made eggs of your choice. Courteous and friendly staff. All buffet meals were AMAZING!!
Cons: Everything was great!
8.0 Excellent
Pros: Everything else.
Cons: Everything was great except we kept getting bombarded to sign up for Royalton packages at the lobby everyday. Food quality could be improved.
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Chac Mool Beach and Forum Beach. Cancun Convention Center and Caracol Beach are also within 1 mi (2 km).
Style meets substance at Aloft Cancun, our modern hotel in a premier location. We're connected to the convention center so business travelers can easily attend events, while families will love being close to La Isla Shopping Village. Mandala Beach Club is just steps away, so you can dance and have fun all day long. When you return to the hotel, grab a drink from our hotel bar, stop by our 24-hour gourmet pantry or enjoy a superb meal at Nook. Looking to get active? We have a 24-hour fitness center and a scenic rooftop pool with beautiful views of the whole city. Stay connected with our complimentary Wi-Fi while lounging in our plush beds for a relaxing evening away from the fun and excitement outside. Upgrade your stay with one of our junior suites, high-floor rooms and ocean- and lagoon-view options. Our Tactic meeting room is ready to host your intimate meetings, weddings and events, while our room block rate will keep everyone together. Aloft Cancun is the perfect place to have a stay worth remembering.
Overall 8.5 Excellent
Based on 2,575 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Convenient location.
Excellent
10.0
Pros: Great location!! Easy walking access to Coco Bongo and all of the great bars/clubs Cancun hotel district offers!
Excellent
9.0
Pros: Iocation was perfect
Poor
1.0
Excellent
10.0
Pros: Bed comfortable, room clean, hotel staff friendly and helpful
Mediocre
3.0
Pros: Location...
Excellent
10.0
Pros: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
Excellent
8.0
Pros: Great breakfast, great location
Excellent
9.0
Pros: Staff was very friendly felt safe even in mexico
Okay
5.8
Excellent
9.7
Pros: Very settled and consistent, good service
Okay
5.0
Pros: I liked that they had complimentary valet and that they let us check in 2 hours before check-in time.
Details
Reviews
Overall 8.5 Excellent
Based on 2,575 reviews
Location
9.5
WiFi
8.9
Service
8.6
Value
7.8
Room
7.2
Comfort
7.1
Cleanliness
6.4
Breakfast
6.1
Food
5.9
Location
9.6
Service
8.7
Value
7.7
Comfort
7.6
Room
7.0
Pool
6.8
Breakfast
6.4
Cleanliness
6.3
Amenities
6.2
Location
9.6
Service
8.3
Value
7.7
Comfort
7.2
Room
6.8
Vibe
6.5
Breakfast
5.8
Cleanliness
5.5
Location
9.6
Service
8.4
Room
6.1
Location
9.5
Service
8.6
Room
7.0
9.0 Excellent
Pros: Convenient location.
Cons: The drinks were pricey.
10.0 Excellent
Pros: Great location!! Easy walking access to Coco Bongo and all of the great bars/clubs Cancun hotel district offers!
Cons: No balcony...
9.0 Excellent
Pros: Iocation was perfect
Cons: No
1.0 Poor
Pros:
Cons: Location is good, but the others are so unsatisfying
10.0 Excellent
Pros: Bed comfortable, room clean, hotel staff friendly and helpful
Cons: If the hotel had a beach
3.0 Mediocre
Pros: Location...
Cons: Service wasnt the best compare to other places, room for 4 and they just put two towells. They charge us extra for staying longer. Not very freindly staff.
10.0 Excellent
Pros: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
Cons:
8.0 Excellent
Pros: Great breakfast, great location
Cons: The rooms don’t look like they did online
9.0 Excellent
Pros: Staff was very friendly felt safe even in mexico
Cons: Outdated
5.8 Okay
Pros:
Cons: Bathrooms are not so clean, specifically the showers.
9.7 Excellent
Pros: Very settled and consistent, good service
Cons: The room was not “airy” enough, feels a bit closed, with no option to open a window etc..
5.0 Okay
Pros: I liked that they had complimentary valet and that they let us check in 2 hours before check-in time.
Cons: Not clean. The shower was gross. Water head was sensitive. Lighting was horrible except for bathroom. Called guest services to ask if they had room service, they ask what room I'm in, then proceeds to say no and rudely hangs up. WOW.
Style meets substance at Aloft Cancun, our modern hotel in a premier location. We're connected to the convention center so business travelers can easily attend events, while families will love being close to La Isla Shopping Village. Mandala Beach Club is just steps away, so you can dance and have fun all day long. When you return to the hotel, grab a drink from our hotel bar, stop by our 24-hour gourmet pantry or enjoy a superb meal at Nook. Looking to get active? We have a 24-hour fitness center and a scenic rooftop pool with beautiful views of the whole city. Stay connected with our complimentary Wi-Fi while lounging in our plush beds for a relaxing evening away from the fun and excitement outside. Upgrade your stay with one of our junior suites, high-floor rooms and ocean- and lagoon-view options. Our Tactic meeting room is ready to host your intimate meetings, weddings and events, while our room block rate will keep everyone together. Aloft Cancun is the perfect place to have a stay worth remembering.
With a stay at Reflect Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be steps from Delphinus Dreams and 3 minutes by foot from Forum Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Free valet parking is available onsite.
Overall 8.4 Excellent
Based on 3,319 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.0
Pros: Nice beach
Okay
5.8
Pros: The location
Good
7.0
Pros: Welcome of the staff who were professional and nice. Large choice of different restaurants on site. The room was spacious, comfortable, tidy and clean. The beach of the hotel was great and easy access.
Excellent
8.0
Pros: The beach side and all the pools were wonderful. Breakfast was top notch, so many things to choose from and always responsive cooks! A great customer service of the staff as well. The location is amazing! They have coffee shop that make cappuccinos and fresh baked goods and it is absolutely delicious.
Excellent
8.0
Pros: Good variety of restaurants, great beach, great location- 5 min walk from coco bongo, less pricey than other all invlusive resorts.
Good
6.0
Pros: Staff was nice.
Excellent
8.0
Pros: Beach was beautiful. Service was very good. Food was better than expected.
Excellent
8.0
Pros: Great price for what I got in return.
Excellent
9.0
Pros: Location, location, location. The beach chairs/umbrellas at no extra charge. Great service on the beach. The Bali Beds were a good deal too (at an extra charge). And . . . meals/drinks were all included and great! Great deal, had a great time!
Okay
5.0
Pros: The service from the staff, such as waiters and front desk were excellent, and the food was great.
Excellent
9.0
Pros: simple but clean, relaxing, great food and great location. no frills hotel- no entertainment but perfect for a few days of relaxation
Excellent
10.0
Pros: Clean and excellent facilities
Details
Reviews
Overall 8.4 Excellent
Based on 3,319 reviews
Location
9.2
WiFi
9.1
Beach
9.0
Service
6.9
Breakfast
6.6
Room
6.6
Bar
6.3
Comfort
4.9
Location
9.1
Beach
8.9
Value
6.5
Service
6.2
Cleanliness
5.9
Food
5.8
Amenities
5.7
Room
5.2
Comfort
4.6
Vibe
4.4
Location
9.3
Beach
9.1
Service
6.6
Value
6.3
Room
5.9
Vibe
5.0
Location
8.8
Food
6.4
Service
6.4
Room
6.1
Amenities
6.1
7.0 Good
Pros: Nice beach
Cons: Pool with a lot of loud drunk guests and little space with umbrellas. Staff bothers you a lot trying to sell you extra staff. Not quiet. Mediocre foo. Rooms a little bit old.
5.8 Okay
Pros: The location
Cons: Service was poor except at the front desk. Bellman was rude and it took about an hour to get our luggage delivered. Food choices were very limited compared to similar properties.
7.0 Good
Pros: Welcome of the staff who were professional and nice. Large choice of different restaurants on site. The room was spacious, comfortable, tidy and clean. The beach of the hotel was great and easy access.
Cons: Door of neighbor's room making tons of noise in the evening and night. The staff rep who came to check didn't solve the situation and we had to deal with that door continuously banging
8.0 Excellent
Pros: The beach side and all the pools were wonderful. Breakfast was top notch, so many things to choose from and always responsive cooks! A great customer service of the staff as well. The location is amazing! They have coffee shop that make cappuccinos and fresh baked goods and it is absolutely delicious.
Cons: The food was not very good, at lunch you only can eat at the Grill bar that offers fast food items only, no fresh fruits throughout the day and not a very good selection in general or eat at the Grill restaurant, which is very delicious, but it takes 1-1.5 hours and when you want to simply eat and go the pool this is not convenient. If dinner buffet was offering traditional Mexican food this would have been amazing, however, they try to do European and it really wasn't any good!
8.0 Excellent
Pros: Good variety of restaurants, great beach, great location- 5 min walk from coco bongo, less pricey than other all invlusive resorts.
Cons: Construction at the hotel during the day- to be honest didn't bother us that much as it was only during the day when we were are the beach anyhow.
6.0 Good
Pros: Staff was nice.
Cons: Bars open late close early. Only two small elevators. Lots of kids. No ac in lobby. No view in room. Terribly customer service in restaurants.
8.0 Excellent
Pros: Beach was beautiful. Service was very good. Food was better than expected.
Cons:
8.0 Excellent
Pros: Great price for what I got in return.
Cons: Pools could be larger.
9.0 Excellent
Pros: Location, location, location. The beach chairs/umbrellas at no extra charge. Great service on the beach. The Bali Beds were a good deal too (at an extra charge). And . . . meals/drinks were all included and great! Great deal, had a great time!
Cons: The elevator situation - ugh! When we were there five years ago, there were two sets of elevators. Now, there is only one set of two. We were on the 11th floor so there was no option but to wait. Wasn't too bad after we accepted the situation . . .
5.0 Okay
Pros: The service from the staff, such as waiters and front desk were excellent, and the food was great.
Cons: We had a light in the room that was out, room safe was not functioning, and a mini frig with complimentary drinks was missing. Also a random toenail clipping in the closet was never cleaned upthrought our 4 day 3 night stay.
9.0 Excellent
Pros: simple but clean, relaxing, great food and great location. no frills hotel- no entertainment but perfect for a few days of relaxation
Cons:
10.0 Excellent
Pros: Clean and excellent facilities
Cons: Nothing
With a stay at Reflect Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be steps from Delphinus Dreams and 3 minutes by foot from Forum Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Free valet parking is available onsite.
The OccidentalTucancún (4-star) hotel (belonging to the Barceló Hotel Group and previously the Barceló Tucancun Beach) is a magnificent holiday hotel located on an idyllic Caribbean beach with white sand and crystalline water, just a few miles from the lively city of Cancun.
Overall 8.3 Excellent
Based on 3,762 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6.0
Pros: Great staff and plenty of pools to choose from. Also enjoyed the quality of the drinks included in the all-inclusive plan.
Good
7.0
Pros: We stayed only 4 was a worth the price. Very clean and friendly. The food was decent. The Italian restaurant food and staff were fabulous.
Excellent
8.0
Pros: Good quality liquer. Good Staff. Professional bartenders.
Good
6.0
Pros: Location
Excellent
8.0
Pros: Absolutely wonderful service! The staff tended to our every need. The beach was beautiful, resort was located not too far from the bars/clubs and shops which was great. Bartenders at the resort were phenomenal! 24/7 Room service for 90 pesos (little less than $5 USD) was a steal! We really enjoyed ourselves. Even with the cons - we had a wonderful time! Kindest staff in the planet!
Good
7.1
Pros: The property is old but the rooms are fine.
Excellent
10.0
Pros: Seafood restaurant is excellent!
Mediocre
3.0
Pros: Friendly staff
Excellent
10.0
Pros: Variety of meals was great; liked having the 2 pools.
Excellent
8.5
Pros: Excellent staf, good breakfast, clean
Excellent
10.0
Pros: The beach. And the great staff
Okay
4.0
Pros: Food, Drinks, Pool, Show
Details
Reviews
Overall 8.3 Excellent
Based on 3,762 reviews
Location
8.7
Service
7.4
Room
7.3
Breakfast
7.1
Food
6.9
Bar
6.2
Value
5.2
Wellness Area
5.0
WiFi
3.4
Location
9.0
Room
7.5
Breakfast
6.9
Bar
6.5
Food
6.5
Service
6.2
Value
5.3
WiFi
2.5
Location
8.1
Food
7.6
Breakfast
6.9
Room
6.2
Service
6.2
Bar
5.7
Comfort
5.2
Value
4.7
WiFi
2.3
Location
8.5
Service
7.2
Food
6.9
Room
6.3
6.0 Good
Pros: Great staff and plenty of pools to choose from. Also enjoyed the quality of the drinks included in the all-inclusive plan.
Cons: The food was not good at all in any of the 4 restaurants. Very disappointing and ended up eating outside the hotel after the first two days.
7.0 Good
Pros: We stayed only 4 was a worth the price. Very clean and friendly. The food was decent. The Italian restaurant food and staff were fabulous.
Cons: No steaks or chops at this place. A lot of chicken & pork very thin. The Seafood restaurant was awful. Additional $21 for lobster. It was so hot even after entering your room it seems like air conditioning was sub par.
8.0 Excellent
Pros: Good quality liquer. Good Staff. Professional bartenders.
Cons: The lack of free wifi is a downer and should be free at this level of accomdation...
6.0 Good
Pros: Location
Cons: The lagoon side view
8.0 Excellent
Pros: Absolutely wonderful service! The staff tended to our every need. The beach was beautiful, resort was located not too far from the bars/clubs and shops which was great. Bartenders at the resort were phenomenal! 24/7 Room service for 90 pesos (little less than $5 USD) was a steal! We really enjoyed ourselves. Even with the cons - we had a wonderful time! Kindest staff in the planet!
Cons: The food was subpar but honestly not as terrible like other reviews made it seem. You're able to eat an unlimited amount of food for the price, I'm sure you'll find something you enjoy - I definitely did. We stayed in the North Tower so there was only 1 working elevator. Wasn't that much of an inconvenience for two 20-somethings but if you're aren't able-bodied or older you might find it annoying. My friend was charged $53 USD for vomiting on towels that they had to discard. She wasn't happy about it but it could've been worse! DO NOT VOMIT ON THE TOWELS!
7.1 Good
Pros: The property is old but the rooms are fine.
Cons: One of the elevators wasn’t working.
10.0 Excellent
Pros: Seafood restaurant is excellent!
Cons:
3.0 Mediocre
Pros: Friendly staff
Cons: Room was not clean. Things had stains on it. Not enough seating in dinning room. Internet and shuttle is not free as advertised
10.0 Excellent
Pros: Variety of meals was great; liked having the 2 pools.
Cons: Wished the weather had been better! ha
8.5 Excellent
Pros: Excellent staf, good breakfast, clean
Cons: There was not beach umbrellas, they have to improve the beverage,, every single cocktail I tasted was watery including the beers.
10.0 Excellent
Pros: The beach. And the great staff
Cons:
4.0 Okay
Pros: Food, Drinks, Pool, Show
Cons: THERE WAS A COCKROACH IN MY ROOM
The OccidentalTucancún (4-star) hotel (belonging to the Barceló Hotel Group and previously the Barceló Tucancun Beach) is a magnificent holiday hotel located on an idyllic Caribbean beach with white sand and crystalline water, just a few miles from the lively city of Cancun.
Located in Cancun (Zona Hotelera), Hotel NYX Cancun is within a 10-minute walk of La Isla Shopping Mall and Cancun Interactive Aquarium. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 2,083 reviews
All reviews
- All reviews
Mediocre
3.0
Pros: dirty and smelly
Excellent
9.2
Pros: The staff was very nice specially in the front end, very helpful and flexible , good value for your money .
Good
6.0
Pros: The pool was nice
Excellent
9.0
Pros: Location, great food, lots of choices in the breakfast buffet. Very clean, staff nice and friendly. They are hard workers
Mediocre
2.0
Pros: Nothing
Good
7.0
Excellent
8.0
Pros: Value, location, beach cleanliness and staff
Poor
1.0
Excellent
9.2
Pros: Location
Excellent
8.0
Pros: Nice big suite with a balcony facing the lagoon with a nice view. Good breakfast, nice big pool, private beach...
Excellent
8.3
Pros: Great Service, breakfast fantastic, directly at the beach
Okay
5.0
Pros: Location. Beachfront.
Mediocre
2.0
Okay
4.4
Pros: friendly staff & good breakfast..
Okay
4.0
Pros: The location of the hotel is good, just walking distance from two shopping plazas, one on either side of the hotel.
Good
6.0
Pros: I had a studio room, and it was clean and big, with a balcony facing the ocean. It was quite easy to get around, since there is a taxi and bus stop next to it. There is also a small shopping mall and a few restaurants across the street, and a bigger shopping mall a few hundred meters away. In the shopping mall across the street there is a travel agency that offer excursions (e.g. to Chichen Itza) much cheaper than the guy sitting in the hotel lobby.
Details
Reviews
Overall 8.1 Excellent
Based on 2,083 reviews
Cleanliness
8.3
Comfort
8.1
Location
8.8
Services
7.9
Staff
8.2
Value for money
7.7
3.0 Mediocre
Pros: dirty and smelly
Cons: dirt
9.2 Excellent
Pros: The staff was very nice specially in the front end, very helpful and flexible , good value for your money .
Cons: The food at the restaurant wasn’t tasty and high quality, the staff was good but I believe they need to cook with better ingredients or train the cooks to correct this. The birds at the restaurants jump at the tables to steal food and contaminated my food and for me was no pleasant moment, but they make an effort to improve the situation installing fishing net all around but birds are still around.
6.0 Good
Pros: The pool was nice
Cons: Service at restaurant was awful and waiters very rude, internet so poor I couldn even send some emails and there were antz in one of the tables inside our room. Never again in this place, thats for sure.
9.0 Excellent
Pros: Location, great food, lots of choices in the breakfast buffet. Very clean, staff nice and friendly. They are hard workers
Cons: This was our 2nd stay....a continuing problem is a sewer like smell that comes into the rooms at different parts of the day and night. It doesn't come from the shower or sinks. We are hardly in the room so we deal with it because we like the hotel.
2.0 Mediocre
Pros: Nothing
Cons: It is very old hotel room So much noise You can hear next room It must be renovate There is lots of alternative good hotel Breakfeast poor
7.0 Good
Pros:
Cons: The bed was hard as a rock. I had to climb 5 flights of stairs to get to my room--no elevator in the building they put me in. Small pool.
8.0 Excellent
Pros: Value, location, beach cleanliness and staff
Cons: Better A/C
1.0 Poor
Pros:
Cons: Npise noise noise everywhere. even after I moved to a master suite. Massive problem.
9.2 Excellent
Pros: Location
Cons: Needed more friendliness
8.0 Excellent
Pros: Nice big suite with a balcony facing the lagoon with a nice view. Good breakfast, nice big pool, private beach...
Cons: The air conditioner was stuck at 22*C, a bit too cold for me. But the day, the maid left a wool blanket on my bed. I guess the hotel knew about the problem n had not fixed it yet. No elevator from street to lobby, must walk 20 steps up.
8.3 Excellent
Pros: Great Service, breakfast fantastic, directly at the beach
Cons: the Standard room has no door to the toilet and located on the ground floor where it’s quite loud (music and people passing by)
5.0 Okay
Pros: Location. Beachfront.
Cons: Very noisy. Extremely loud live music in lobby heard that penetrated our room. Live DJ music after the live music that played until 1 am. No elevator from underground parking. The restaurant was very expensive.
2.0 Mediocre
Pros:
Cons: They treat us very badly. It was not possible to go to beach because there were works and they did not tell us. Far from everythin. The price of the room is cheap but the rest of the services, shop, etc. of the hotel is expensive. The internet access was very 5 $ ....The staff in the reception were not very nice....completely overcharged...many people were leaving the hotel...very dissapointing...
4.4 Okay
Pros: friendly staff & good breakfast..
Cons: It's no beach in the hotel... terrible..
4.0 Okay
Pros: The location of the hotel is good, just walking distance from two shopping plazas, one on either side of the hotel.
Cons: No opening to the beach is the minus point of this hotel.
6.0 Good
Pros: I had a studio room, and it was clean and big, with a balcony facing the ocean. It was quite easy to get around, since there is a taxi and bus stop next to it. There is also a small shopping mall and a few restaurants across the street, and a bigger shopping mall a few hundred meters away. In the shopping mall across the street there is a travel agency that offer excursions (e.g. to Chichen Itza) much cheaper than the guy sitting in the hotel lobby.
Cons: They quote the price in dollars, but when you pay they convert it to pesos using a bad exchange rate, making it more expensive than you think it is. Also, the A/C was a little bit too effective. It was too cold having it turned on, so I ended up not using it. I was there during low season, so it was quiet, but I can imaging it can be quite noisy if there are lot of guests staying at the hotel, since the sound proofing was quite poor. I could hear my the people next door quite well when they were talking or watching TV. The room also could need a few more lamps, since it was quite dark in the evening, even with all the lights turned on.
Located in Cancun (Zona Hotelera), Hotel NYX Cancun is within a 10-minute walk of La Isla Shopping Mall and Cancun Interactive Aquarium. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Yamil Lu'um Archaeological Zone, Cancun Interactive Aquarium, and La Isla Shopping Mall. Forum Beach and Cancun Convention Center are also within 2 mi (3 km).
Overall 8.0 Excellent
Based on 3,661 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Details
Reviews
Overall 8.0 Excellent
Based on 3,661 reviews
Breakfast
8.9
Pool
8.3
Location
8.1
Vibe
7.2
Room
6.8
Value
6.4
Bar
6.4
Service
6.4
WiFi
6.2
Amenities
5.4
Comfort
4.7
Breakfast
8.9
Pool
8.6
Location
8.0
Room
7.0
Service
6.7
Food
6.4
Wellness Area
5.6
Cleanliness
5.5
Amenities
5.4
WiFi
5.3
Breakfast
8.8
Location
8.4
Service
6.6
Value
6.3
Room
6.1
Bar
6.0
Vibe
5.7
Food
5.2
Amenities
5.0
Comfort
4.3
Beach
8.8
Location
7.8
Room
6.3
Value
6.2
Vibe
6.2
Cleanliness
6.0
Service
5.9
Food
5.8
Amenities
5.4
Comfort
5.0
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Yamil Lu'um Archaeological Zone, Cancun Interactive Aquarium, and La Isla Shopping Mall. Forum Beach and Cancun Convention Center are also within 2 mi (3 km).
With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Punta Sur and Cancun Interactive Aquarium. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.
Overall 7.9 Good
Based on 6,998 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Pros: The location and it was on the beach.
Okay
4.0
Pros: Good beach
Good
6.0
Pros: Its beach
Excellent
9.0
Pros: I got a room with sea view and it was worth the price difference. the view was amazing and being able to listen to the ocean all night is priceless. facilities are great (huge pool, jacuzzi, deck chairs, bar). great price for a hotel by the beach. after you check out you are allowed to use facilities for the whole day at no extra charge, which was great.
Good
6.0
Pros: Breakfast only
Excellent
9.0
Pros: The deluxe rooms with ocean view were fantastic. Great size, and an unexpected kitchenette was a bonus. The beds were huge, and really comfortable. Also the staff by the pool were lovely, and the access to the beach fantastic. Not to mention it was one of the nicest beaches I've been to in a while.
Excellent
9.0
Pros: Location
Okay
4.0
Pros: Beach, restaurants, all the staff except the receptionist.
Okay
5.0
Pros: Best part, view, ocean, food service staff and pool food service staff
Good
6.0
Pros: The view, location, the beach and food was all great.
Okay
4.0
Pros: Very basic and the whole hotel smelt like drain On our level they were constantly doing repairs so it smelt like paint all the time as well Third time staying in this hotel and was disappointed this time
Mediocre
2.0
Pros: Only location
Details
Reviews
Overall 7.9 Good
Based on 6,998 reviews
Location
9.3
Beach
8.7
Breakfast
7.4
WiFi
6.9
Bar
6.4
Service
5.7
Food
5.6
Room
5.4
Wellness Area
5.3
Comfort
4.5
Amenities
4.5
Cleanliness
4.2
Vibe
3.8
Location
9.1
Beach
8.6
Breakfast
7.4
Value
6.3
Bar
6.1
Service
6.1
Room
6.0
WiFi
5.5
Comfort
5.2
Food
5.2
Amenities
4.5
Cleanliness
3.8
Vibe
2.8
Location
9.5
Pool
8.5
Breakfast
7.5
Bar
6.1
Service
5.2
Wellness Area
4.8
Food
4.8
Room
4.5
Cleanliness
4.4
Comfort
3.8
Amenities
3.5
Vibe
2.9
Location
9.3
Pool
8.4
Bar
7.0
Breakfast
6.9
Value
6.4
Service
5.5
Room
4.9
Cleanliness
4.8
Comfort
4.6
Amenities
4.3
Vibe
2.6
Location
8.9
Beach
8.2
Breakfast
6.7
Service
6.6
Room
5.0
Food
4.9
Comfort
4.6
Amenities
4.1
Vibe
3.3
6.0 Good
Pros: The location and it was on the beach.
Cons: The water faucet wasn’t working properly. There was no bathtub. Just a stand up shower that couldn’t adjust. My room had only a view of the street. I wasn't on the ocean side.
4.0 Okay
Pros: Good beach
Cons: Old room, very loud A/C. Bed wasn’t washed , dirty sheets. Staff didn’t give all the necessary info.
6.0 Good
Pros: Its beach
Cons: Rooms are old and wet!
9.0 Excellent
Pros: I got a room with sea view and it was worth the price difference. the view was amazing and being able to listen to the ocean all night is priceless. facilities are great (huge pool, jacuzzi, deck chairs, bar). great price for a hotel by the beach. after you check out you are allowed to use facilities for the whole day at no extra charge, which was great.
Cons: bathroom looked old and didn't have nice ventilation. buffet breakfast had a LOT of options but the quality of the food was not great. the green juice was very bad. scrambled eggs had meat and I'm vegetarian (you can ask for eggs to be cooked for you at the moment however you choose but there's a line).
6.0 Good
Pros: Breakfast only
Cons: Lunch snd dinner was horrible
9.0 Excellent
Pros: The deluxe rooms with ocean view were fantastic. Great size, and an unexpected kitchenette was a bonus. The beds were huge, and really comfortable. Also the staff by the pool were lovely, and the access to the beach fantastic. Not to mention it was one of the nicest beaches I've been to in a while.
Cons: Not always enough sun loungers.
9.0 Excellent
Pros: Location
Cons: I have requested 2 double bed and late check-in as ours flight was late by the time we get to hotel been given only last king size room with ocean view. But if we want we could move next day so it mean we have to pack our luggage again in the morning. We already book tour to pick up 6am next day so we have to get extra time to be ready. In room has coffee machine but if you want coffee you need to pay, not so good Couse we stay 3 days should get refills everyday. No hair tower neither
4.0 Okay
Pros: Beach, restaurants, all the staff except the receptionist.
Cons: Receptionist. When I check in the receptionist was already upset and total unhappy. I told him I had a reservation for 2 rooms, I need it one with 2 beds as per reservation, he respond my reservation is for 2 standard rooms and I can only get on bed per room. I asked him to upgrade me because that was a mistake form BOOKING.COM because I paid for upgrade and I asked him to upgrade me but he assign me the worst rooms available. Room, very noisy, there is a compressor that runs up 3 times at night waking us up, no ocean view, I request 1 room with 2 beds for my 2 elderly relatives, they only have one bed rooms available, receptionist styed that's all they have, take or leave it.
5.0 Okay
Pros: Best part, view, ocean, food service staff and pool food service staff
Cons: Hotel is next to party central. Bass was very loud, especially on the 8th floor. A/C worked, never below 24° C, hot water was out 2days... Sales people non stop trying to sell membership to the group hotel...
6.0 Good
Pros: The view, location, the beach and food was all great.
Cons: We liked the ocean view room it was great. We could not sleep even with earplugs due to the night club very close to the hotel. The noise level was unbearable. It is really too bad because it is not the hotel's fault. The noise went very late till middle of the night.
4.0 Okay
Pros: Very basic and the whole hotel smelt like drain On our level they were constantly doing repairs so it smelt like paint all the time as well Third time staying in this hotel and was disappointed this time
Cons:
2.0 Mediocre
Pros: Only location
Cons: Very load and drunks
With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Punta Sur and Cancun Interactive Aquarium. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.
With a stay at Flamingo Cancun Resort in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Cancun Interactive Aquarium and La Isla Shopping Mall. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 7.9 Good
Based on 3,487 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.7
Pros: It’s was a great experience. Great staff very friendly
Excellent
10.0
Pros: The entire service staff is extremely friendly and helpful. Enrique at the bar is a great asset, and excels at taking care of the guests. Ismael at the bar is amazing also. Staff like that goes a long way in giving a guest a reason to return.
Mediocre
2.2
Excellent
10.0
Pros: Great hotel and location
Poor
1.0
Pros: The room was a Jr. suite with a swim out pool and beautiful ocean view.
Excellent
10.0
Pros: An amazing deal for the price - definitely do the All Inclusive. Drinks were great, food was amazing, and the beach was actually pretty quiet considering you're in Cancun. The room was one of the nicest we've ever stayed in - highly recommended!
Excellent
10.0
Pros: A most relaxing time. The facilities were great.
Excellent
9.2
Pros: Not crowded. Lovely pool area food and drinks good, service good.
Okay
5.1
Pros: That it was on the beach
Good
7.1
Pros: The room was amazing the beach outside the hotel was perfect. Bus stop out the front made it easy to get around Cancun.
Excellent
10.0
Pros: I love the location ! But i would like to thank 2 employees Osvaldo and Hugo they both were really nice and friendly ! They really help us feel welcomed!
Poor
1.0
Pros: The beach, nothing else ! Checked out after 1 night and booked another hotel
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Details
Reviews
Overall 7.9 Good
Based on 3,487 reviews
Beach
8.5
Location
8.5
Breakfast
7.1
Value
6.9
Room
6.6
Service
6.4
Wellness Area
5.3
Comfort
5.3
Vibe
5.2
Bar
4.6
Food
4.3
WiFi
2.4
Beach
8.8
Location
8.7
Pool
6.9
Breakfast
6.7
Room
6.1
Service
5.8
Comfort
4.8
Vibe
3.7
Food
3.6
WiFi
1.9
Beach
8.7
Location
8.3
Pool
7.7
Value
6.5
Room
6.0
Service
5.8
Bar
5.2
Food
4.7
9.7 Excellent
Pros: It’s was a great experience. Great staff very friendly
Cons:
10.0 Excellent
Pros: The entire service staff is extremely friendly and helpful. Enrique at the bar is a great asset, and excels at taking care of the guests. Ismael at the bar is amazing also. Staff like that goes a long way in giving a guest a reason to return.
Cons:
2.2 Mediocre
Pros:
Cons: They gave me one bed instead of two. I had roaches in my mattress, toilet clog and a/c didnt work.
10.0 Excellent
Pros: Great hotel and location
Cons: I thought the food could be better. We didn’t eat in the restaurant at all in the evenings. Breakfasts could do with a better choice instead of all the veg left over from previous night
1.0 Poor
Pros: The room was a Jr. suite with a swim out pool and beautiful ocean view.
Cons: We still have not received our refund for the 10 nights we didn't stay, it has been 14 days. The food was terrible the buffet had little to choose from. The pizza place was outdoor and only okay. The employees there were not friendly. The bar near pizza was never staffed and only had supplies for mixed drinks once. The Snack Bar, which is burgers and fries, is also outdoors with no cover so they aren't open when it rains. Air-condition didn't remove humidity from the room so sheets always felt damp. The room smelled moldy. Pull out couch smelled like dirty gym socks and was full of stains. The mattress was uncomfortable and old. Virtually no space to put clothes closet was really small. No entertainment at all. They didn't have any water activities and no volleyball court as advertised. The nightly entertainment is only 2x a week and it is a joke. The bathroom smelled like sewage. Not as advertised by photos.
10.0 Excellent
Pros: An amazing deal for the price - definitely do the All Inclusive. Drinks were great, food was amazing, and the beach was actually pretty quiet considering you're in Cancun. The room was one of the nicest we've ever stayed in - highly recommended!
Cons: Nothing! The staff was friendly, the food was good, the room was clean and wonderful. We will definitely stay here again if we return to Cancun.
10.0 Excellent
Pros: A most relaxing time. The facilities were great.
Cons:
9.2 Excellent
Pros: Not crowded. Lovely pool area food and drinks good, service good.
Cons: Nothing
5.1 Okay
Pros: That it was on the beach
Cons: The beds were very uncomfortable, no hot showers, couldn’t get the room to cool off air conditioning wasn’t working correctly .
7.1 Good
Pros: The room was amazing the beach outside the hotel was perfect. Bus stop out the front made it easy to get around Cancun.
Cons: We paid extra for all inclusive. Was supposed to be a bar fridge stocked. We got one bottle of water and one beer and when we called reception they said if we wanted water we needed to go to the bars. They advertise a restaurant inside the resort but they make it nearly impossible to book and when we managed to book we rocked up and there was a empty restaurant and they turned people away even though there was empty tables.
10.0 Excellent
Pros: I love the location ! But i would like to thank 2 employees Osvaldo and Hugo they both were really nice and friendly ! They really help us feel welcomed!
Cons: I like everything
1.0 Poor
Pros: The beach, nothing else ! Checked out after 1 night and booked another hotel
Cons: Rude staff, no WIFI, no amenities in the room. Everything is run-down
With a stay at Flamingo Cancun Resort in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Cancun Interactive Aquarium and La Isla Shopping Mall. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Free self parking is available onsite.
Location This comfortable beach hotel lies in the leisure district of Cancún. It is situated beside the inviting beach and turquoise sea that will definitely bewitch visitors. Links to the public transport network lie just 500 km from the hotel and can easily be reached on foot. There are many shopping venues as well as countless restaurant, diverse bars, pubs, cafés and many more entertainment venues as well as a lively nightlife scene to be found in the vicinity. Facilities 295 rooms are located on 14 storeys and can be reached by lift. The reception desk in the lobby is staffed round the clock. Amenities include a safe and a currency exchange service. Wireless internet access is provided in public areas. The complex has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hairdresser. Rooms Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a TV, a radio, a CD player, an alarm clock and WiFi. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has 95 non-smoking rooms and 1 smoking room. Sports/Entertainment The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Guests can relax and enjoy the sun loungers and parasols provided. The complex offers an extensive outdoor sports programme, including tennis, beach volleyball, volleyball, golf and fishing. With windsurfing, jet skiing, motorboat rides, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, table tennis and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music. Meals Various dining options are available, including a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The complex also offers snacks. The complex offers a selection of alcoholic and non-alcoholic beverages.
Overall 8.2 Excellent
Based on 21 reviews
Excellent
10.0
Pros: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Good
7.3
Pros: The beach
Good
7.1
Pros: Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
Excellent
10.0
Pros: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Okay
4.8
Pros: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Okay
4.8
Pros: I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad.
We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm.
we had to call the manager and after arguing with us they started to bring us food.
The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit
The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
Excellent
10.0
Pros: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
Excellent
10.0
Pros: A clean, safe place with friendly and helpful personnel .
Good location. Easy access to the beach nightlife.
Good
7.7
Pros: Beach was gorgeous. The staff very knowledgeable and friendly. The Grill Restaurant was very good and a good value as well.
Okay
4.0
Pros: Rooms are very tiny, sink was clogged, view is not that good, they charge for everything.
Excellent
8.0
Pros: The location on the beach, the view of the Gulf, the staff and resort facilities made the week's vacation/business trip memorable.
Okay
5.7
Pros: The facility was excellent and the location and amenities were first rate. This is an older hotel that has been completely remodeled and unfortunately the staff and pricing have not been. See below.
Mediocre
3.7
Pros: The location is very good.near to the center,restaurants,discos.also the ocean view rooms worth to be reserved only for the excelent view that u can have.the beacj is nice,clear water,and quiet.nice pool and poolrestaurant also.
Mediocre
3.4
Pros: The view fofrm the hotel is excellent, apart from construction work going on at the beach which I assume is temporary
Details
Reviews
Overall 8.2 Excellent
Based on 21 reviews
10.0 Excellent
Pros: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Cons: Open air clubs full of partners and loud thumping music could be heard in the room at night
7.3 Good
Pros: The beach
Cons: The wait time in the reception ... And you can feel the sun inside of the lobby
7.1 Good
Pros: Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
Cons:
10.0 Excellent
Pros: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons: The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
4.8 Okay
Pros: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Cons: We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.
4.8 Okay
Pros: I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad.
We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm.
we had to call the manager and after arguing with us they started to bring us food.
The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit
The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
Cons:
10.0 Excellent
Pros: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
Cons:
10.0 Excellent
Pros: A clean, safe place with friendly and helpful personnel .
Good location. Easy access to the beach nightlife.
Cons:
7.7 Good
Pros: Beach was gorgeous. The staff very knowledgeable and friendly. The Grill Restaurant was very good and a good value as well.
Cons:
4.0 Okay
Pros: Rooms are very tiny, sink was clogged, view is not that good, they charge for everything.
Cons:
8.0 Excellent
Pros: The location on the beach, the view of the Gulf, the staff and resort facilities made the week's vacation/business trip memorable.
Cons: It was all most enjoyable and relaxing.
5.7 Okay
Pros: The facility was excellent and the location and amenities were first rate. This is an older hotel that has been completely remodeled and unfortunately the staff and pricing have not been. See below.
Cons: I booked a Regency Club level room expecting something for my money. I got nothing. Everything at the hotel is charged for and I felt like an Economy class passenger paying luxury, first class prices. I was charged for everything from Internet to towels at the pool. This was a horrible, second class service from a first class (supposedly) hotel. I will never again stay at any Hyatt and I am a very, very frequent flyer and traveler.
3.7 Mediocre
Pros: The location is very good.near to the center,restaurants,discos.also the ocean view rooms worth to be reserved only for the excelent view that u can have.the beacj is nice,clear water,and quiet.nice pool and poolrestaurant also.
Cons: Very ineficient stuff to the front desk,i had to change 3 times the room till I had to pay extra for a ocean view room cause the most of the standard rooms are on the front of the hotel and they are very noisy(to close to the air conditioning big,big machine).to much umidity and shits smell
3.4 Mediocre
Pros: The view fofrm the hotel is excellent, apart from construction work going on at the beach which I assume is temporary
Cons: This hotel is a 3* hotel maximum that is sold as a cheap 5* hotel. It has small rooms and bathrooms (building from the 70-s), very low ceilings, unpleasant smell from the bathroom and from the airconditioning, holes in linen. The baby cot that was given to us looked as if it was eaten by dogs - terrible. If you expect Hayatt 5* luxury - do not stay here.
Location This comfortable beach hotel lies in the leisure district of Cancún. It is situated beside the inviting beach and turquoise sea that will definitely bewitch visitors. Links to the public transport network lie just 500 km from the hotel and can easily be reached on foot. There are many shopping venues as well as countless restaurant, diverse bars, pubs, cafés and many more entertainment venues as well as a lively nightlife scene to be found in the vicinity. Facilities 295 rooms are located on 14 storeys and can be reached by lift. The reception desk in the lobby is staffed round the clock. Amenities include a safe and a currency exchange service. Wireless internet access is provided in public areas. The complex has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hairdresser. Rooms Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a TV, a radio, a CD player, an alarm clock and WiFi. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has 95 non-smoking rooms and 1 smoking room. Sports/Entertainment The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Guests can relax and enjoy the sun loungers and parasols provided. The complex offers an extensive outdoor sports programme, including tennis, beach volleyball, volleyball, golf and fishing. With windsurfing, jet skiing, motorboat rides, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, table tennis and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music. Meals Various dining options are available, including a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The complex also offers snacks. The complex offers a selection of alcoholic and non-alcoholic beverages.
Where to stay in Cancún?
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Accommodations
Airports in Cancún
Landmarks in Cancún
- Puerto Juarez
- Estadio Olímpico Andrés Quintana Roo
- Centro de convenciones de Cancún
- Plaza de Toros
- Glorieta del Ceviche
- Playa Langosta
- Playa Linda
- Hospital Amerimed
- Forum Beach
- Museo de Arte Popular Mexicano
- La Isla Shopping Mall
- Acuario Interactivo
- Plaza Caracol
- Mercado 28
- Cancun Golf Club at Pok Ta Pok
- Yamil Lu'um Archaeological Zone
- Nautilus Diving and Training Center
- Museo Sensorial del Tequila
- Torre Escenica
- Iglesia cristo rey