Cancún Hotels near Museo Sensorial del Tequila

Pros: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.

Cons: Intermitent Wifi and Cable TV, extra charges for additional person.

Pros: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.

Cons: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.

Pros: The staff, property, services, and landscape are amazing

Pros: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.

Pros: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.

Cons: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.

Pros: Everything is perfect!!

Pros: Staff was always friendly and very attentive. Beautiful resort.

Pros: The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.

Cons: Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.

Pros: We liked a good food and service was excellent

Cons: There was no night bar and nothing to do after 9pm. A small selection of restaurants for dinner

Pros: Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!

Cons: There is nothing we didn't like!

Pros: the massages at the spa were incredible!!

Pros: Room was clean. Staff were friendly and helpful.

Cons: Food is just okay. Not sure if it's because it wasn't peak season by then.

Pros: Beautiful poolside view of the beach Comfortable room with amazing view of pool and beach Friendly staff!

Cons: Great food if you are a seafood lover. If not, you may not like the other options available. Spice needs to add tostadas to their breakfast menu!

Pros: Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!

Pros: Best on the strip

Pros: everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!

Pros: Nice food and stuff.

Cons: Room with two separate beds. Uncomfortable

Pros: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.

Cons: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.

Pros: Beach location

Cons: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.

Pros: Nice grounds, although it looks likes its getting a little older. Staff was great, every single one of them Spa was great.

Cons: The food was bad. I kept on trying to give this place 2nd and 3rd chances to see if they had anything good. But I was constantly disappointed. It was edible, but far from good. The nail in the coffin is when we got a taco from the airport and it was better than all the food we had at this hotel. Room felt a little dirty, shower leaked, shower glass door had someone's name scratched into it.

Pros: The hotel is suppossed to ve o e of the best in Cancun, but it is a great disapointment

Pros: A great place, I met my kids there for some relaxing togetherness! The staff is friendly, helpful without being pushy. The place is clean, beautiful and laid back. People from all over the world to meet and enough food variety to keep you from getting bored.

Cons: This visit it wasn't too crowded but I've been there in the past where you have to stalk out your place at the pool. We went because we love the place and got a great deal through Kayak I couldn't afford it at regular price. I would love to get notification that Live Aqua wasn't crowded and had a deal going on - I'd be there again in a minute.

Pros: The perfect hotel - paradise.

Cons: Hotel guests start "reserving" lounge chairs by the pool around 7am by leaving towels there; then they don't come back til much later. This is to be expected I guess, not an issue with the hotel itself. Just good to be aware of before you go.

Pros: Gorgeous property, delicious food, excellent location. Highly recommend !

Cons: Staff is pushy to up-sell other products

Pros: Food was not good , place could use some updates

Pros: The pools are amazing, the grounds well kept and the staff are all friendly.

Cons: The aromatherapy is too strong in some places. Painting going on in the main lobby the day we left - left me with a BIG headache. We had to check out of our room at noon. Planned to grab a quick lunch before leaving but nothing available between 12-1 except room service and a couple of places outside in the 100+ temps.

Pros: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us

Cons: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us

Pros: The staff was very helpful, even though I had problems expressing what I wanted.

Cons: Must have been a leak in the shower above my floor, because the ceiling caved in on the last day there...

Pros: The hotel is older and I believe one of the first hotels built in the area, but it is still a beautiful hotel. The room I stayed in was wonderful - travertine stone on the floors and in the bathroom. Loved the shower. The colors were earth tones, which have always been my favorites, and the bed was very comfortable. Everyone I encountered as far as staff were friendly and very efficient. I asked for more towels before leaving for a meeting one day and upon my return several fresh clean ones had been put in my room. The price was also very reasonable. Overall I would rate my experience and the hotel a 9.5. The only suggestion I would have would be for the owners. They should put a new coat of paint on the outside of the building, which would be one of the least expensive things they could do, and it would brighten everything up. I believe they had recently done so to the interiors. It's not a party hotel, and there are many of those in Cancun that have hip hop or house music banging all day and night. It's a place you can go and have a very relaxing time. Most of the guests were Mexican nationals, many with their families. I had a very nice time and would recommend the hotel to anyone.

Pros: The friendly staff and comfort of resort. Felt completely rested and relaxed. Javier pool/beach concierge was very helpful and make sure the beach is clean and safe. Humberto hotel concierge very friendly helpful and does not try to talk you into stuff you don’t want to do. Gladys is the most friendly beach club server and the others are good too. I will return there again and again.

Cons: The birds who fly in in the morning to steal my breakfast at the morning buffet.

Pros: Nothing to distinguish this beachfront hotel. They are competent, tic all the boxes for amenities. But cold, soulless.

Pros: Waterfront well maintained hotel. Ocean view rooms are great Pool is really satisfying. Beach is clean Staff is really great

Cons: No airport transfer was a disappointment, But i believe very limited hotels is providing that service in Cancun. It would be really nice to have it even with a fee...

Cons: Security would randomly ask you what your room number was as If you couldnt be staying there, as If we were intruders, they only kept asking us as if we were lying; honestly I felt like it was because we were black. And because of that I would never stay there again. The food wasnt that good as well.

Pros: The beach front

Cons: The good was terrible. They gave me the wrong room. They tried to fix it but wasn't what I paid for. I will not ever stay there again. And I will make sure to tell my friends as well about the experience. I paid a lot for a room that was overlooking a few buildings and a small sliver of ocean. Not what I paid for!!

Pros: Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.

Pros: Location

Cons: Where should I start

Pros: Nothing

Cons: The malfunctions alarms going off all night and having more then we agreed to charged to my credit card after our stay. They should have paid us to stay there. This is my first negative review out of hundreds of hotel stays.

Pros: Amazing Service! They were so kind and respectful.

Pros: Aloft is really close to the beach and restaurants. It's also close to clubs, if that's your thing, but not too close, that you'd be bothered by the crowd/noise. The staff there is really really nice. We loved the food and drinks at the restaurant/ bar and spending time at the rooftop pool. The pool table was also nice.

Cons: It was a not big deal, but it's sort of weird that the bathroom doors are somewhat see-through. It can get awkward if you need more privacy.

Pros: Excellent staff attentions

Cons: There's not towels for beach.

Pros: - Staff was great - On-site restaurant was good - Location was great. Right next to supermarket and the "downtown" area. Mild blend of local culture and "hotel" culture. - Not far from bus station (10$ by taxi) - Free bottled water when they cleaned the room - Free safe in the room - WiFi wasn't fast, but it was nice to have! Netflix worked just fine.

Cons: - Shower was a waterfall-type (which was cool) but the water pressure was abysmal - Bathroom was absurd. It's like a sliding door? No privacy whatsoever. - No beach access. Beach was across the street so it wasn't too bad, though. - If I'm picking nits, the elevators took forever sometimes.

Pros: Lazy/rude just seems like they are not in the customer service business

Cons: Just really bad service

Cons: Hot water was in and out

Pros: perfect location for cancun nightlife scene and transportation in hotel zone

Cons: strange smell in room from the cleaning products, possibly used to cover up moldy smell

Pros: Great location in the busiest part of the night life zone. The decorative style and ambient playlist is best suited for the younger audiences. Room soundproofing is excellent despite having stayed in a very busy season

Cons: I had trouble connecting and using the room WiFi despite the router being across the hall from my room. However, I was able to connect in the lobby.

Pros: Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.