Cancún hotels near Torre Escenica
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Located in Zona Hotelera, this beachfront property is next to a golf course and within a 15-minute walk of Langosta Beach and Tortuga Beach. Turtle Beach and Caracol Beach are also within 3 mi (5 km).
Overall 9.0 Excellent
Based on 6,845 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Okay
5.0
Pros: The staff was amazing!
Excellent
10.0
Pros: Staff
Excellent
10.0
Pros: Riu Palace Peninsula is a classy hotel for all ages! The staff are all nice and attentive to your needs. They have good selections of food at the buffet restaurant. They have fun activities everyday (foam pool party is the best) unlimited food and drinks!
Okay
5.0
Pros: The staff
Excellent
10.0
Pros: excelente lugar muy completo dispuesto a repetir la experiencia.
Excellent
9.0
Pros: The Staff at Riu are exceptional. Very accommodating and treat every guest as if they are friends.
Mediocre
3.0
Pros: Staff was mostly kind and good at making you feel valued and getting your needs met food was good compared to other all inclusive resorts have visited
Excellent
8.0
Pros: Staff was friendly, drinks were strong, resort was safe and clean. Plenty of chairs and the beach and pool, plenty of room to be secluded if you wanted to
Excellent
10.0
Pros: Very clean and up to date. Professional friendly staff.
Excellent
10.0
Pros: The architect the people where so friendly and kind
Okay
5.0
Pros: The hotel was decorated nicely. The room was adequate as well.
Details
Reviews
Overall 9.0 Excellent
Based on 6,845 reviews
WiFi
9.4
Service
8.8
Location
8.6
Food
8.2
Cleanliness
8.0
Room
7.4
Breakfast
6.8
Bar
6.3
Wellness Area
4.6
Service
8.8
Location
8.4
Food
8.3
Amenities
8.0
Cleanliness
7.8
Pool
7.7
Room
6.6
Bar
6.4
Comfort
5.1
Wellness Area
4.1
Service
9.0
Food
8.6
Beach
8.5
Location
8.5
Cleanliness
8.0
Pool
7.8
Room
7.3
Comfort
6.3
8.0 Excellent
Pros:
Cons: The food was not good. Great selection but very low quality
5.0 Okay
Pros: The staff was amazing!
Cons: Room was outdated and had a mold smell. Husband got food poisoning.
10.0 Excellent
Pros: Staff
Cons: Bed
10.0 Excellent
Pros: Riu Palace Peninsula is a classy hotel for all ages! The staff are all nice and attentive to your needs. They have good selections of food at the buffet restaurant. They have fun activities everyday (foam pool party is the best) unlimited food and drinks!
Cons: Not really an issue but this hotel is located 10-20 minutes aways from the heart and night life of cancun. You need to ride a bus ($1) if you want to just walk and visit the souvenir shops and the luxury lane/shops. Bus stop is 1-2 min walk from hotel.
5.0 Okay
Pros: The staff
Cons: Outdated. Rooms sub par. Allow smoking
10.0 Excellent
Pros: excelente lugar muy completo dispuesto a repetir la experiencia.
Cons:
9.0 Excellent
Pros: The Staff at Riu are exceptional. Very accommodating and treat every guest as if they are friends.
Cons: The vendors along the beach tend to be a bit much. Constantly being asked to buy there goods while trying to relax should be monitored more.
3.0 Mediocre
Pros: Staff was mostly kind and good at making you feel valued and getting your needs met food was good compared to other all inclusive resorts have visited
Cons: Cockroaches, yes indeed cockroaches in our room and was really difficult to change rooms and when did given room with broken toilet, fan and double bed instead of king with no concern for making things right - not a 4 star resort
8.0 Excellent
Pros: Staff was friendly, drinks were strong, resort was safe and clean. Plenty of chairs and the beach and pool, plenty of room to be secluded if you wanted to
Cons: we were placed in a room with two double bedsThe hotel did not have a room with a king size bed until the third day. When we moved, we were had to give in our keys and lose access to our room until our new room was ready at 3 pm.Huge inconvenience
10.0 Excellent
Pros: Very clean and up to date. Professional friendly staff.
Cons: I can't think of anything that we didn't like.
10.0 Excellent
Pros: The architect the people where so friendly and kind
Cons: No nothing at all
5.0 Okay
Pros: The hotel was decorated nicely. The room was adequate as well.
Cons: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
Located in Zona Hotelera, this beachfront property is next to a golf course and within a 15-minute walk of Langosta Beach and Tortuga Beach. Turtle Beach and Caracol Beach are also within 3 mi (5 km).
If you are seeking a unique type of adult-centric vacation, catering to free-spirited
travelers (21+), Temptation Cancun Resort, the original Playground for Grown-Ups, is the place to be. Surrounded by a fun, empowering atmosphere, allowing you to feel sexy, free and uninhibited, Temptation Cancun Resort is the ideal hotspot for fun in the sun by day, and sexy signature themes by night. Thanks to an extraordinary staff, dedicated to exceeding guests’ expectations, your resort experience will be
unforgettable and incomparable to any other resort across the globe, all while enjoying sun, sand and the spectacular view of the Caribbean that this extraordinary
destination has to offer.
With a sexy vibe throughout the entire property, we offer 426 uniquely designed rooms and suites.
Discover the guest areas that Temptation offers, such as; the electrifying Sexy Pool,
Quiet Pool, or enjoy our designated topless-optional areas throughout the resort.
We offer seven restaurants, a late-night snack bar plus a gourmet cafe/deli
representing more than 15 cuisines from around the world. In addition, you will enjoy
round-the-clock domestic & international brand beverage service at six different bars.
Our property also features a spectacular spa & fitness center.
Temptation Cancun Resort, The Playground for Grown-Ups…
Overall 8.9 Excellent
Based on 2,642 reviews
All reviews
- All reviews
- Couples
Good
7.0
Pros: - food and drinks quality - parties
Excellent
10.0
Pros: The staff makes you feel confortable
Good
7.0
Pros: The staff was amazing.
Excellent
8.0
Pros: Food
Excellent
10.0
Excellent
10.0
Pros: the staff, environment, entertainment
Excellent
10.0
Pros: The restaurants are really nice, the food, the design, the service is just amazing... not like the average resort restaurant that serves you the same as the buffet! We also loved the ambiance! If you want to party and meet fun people its the place..
Excellent
9.0
Pros: Resort very, very good. And the assiatic grill restaurant is the best.
Excellent
10.0
Excellent
8.0
Pros: The food was very good. The staff helpful. The windsurfing equipment, gym, and television was top notch. The entertainment coordinators and nighttime shows did a great job of creating a very vibrant sexual atmosphere.
Okay
4.2
Pros: dancers and play makers
Excellent
10.0
Pros: I liked all the themed night parties and volleyball court.
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Details
Reviews
Overall 8.9 Excellent
Based on 2,642 reviews
WiFi
10.0
Vibe
8.8
Food
8.2
Location
8.2
Breakfast
8.1
Service
8.1
Room
7.0
Beach
6.7
Comfort
4.9
Vibe
8.6
Food
8.4
Breakfast
8.2
Location
8.2
Room
8.1
Cleanliness
7.8
Amenities
7.7
Service
7.7
Beach
6.9
Comfort
5.7
7.0 Good
Pros: - food and drinks quality - parties
Cons: - poor room cleaning
10.0 Excellent
Pros: The staff makes you feel confortable
Cons: The rooms are not sound proof
7.0 Good
Pros: The staff was amazing.
Cons: How the staff was trying to sell me on other perks but were not ready and had me waiting.
8.0 Excellent
Pros: Food
Cons: In some of the rooms the bathroom did not have a door
10.0 Excellent
Pros:
Cons: More premium liquors
10.0 Excellent
Pros: the staff, environment, entertainment
Cons: the late check in, we arrived tot he hotel at 11am and had to walk around sweaty and uncomfortable until 3pm. when we were able to shower and change and relax a bit
10.0 Excellent
Pros: The restaurants are really nice, the food, the design, the service is just amazing... not like the average resort restaurant that serves you the same as the buffet! We also loved the ambiance! If you want to party and meet fun people its the place..
Cons:
9.0 Excellent
Pros: Resort very, very good. And the assiatic grill restaurant is the best.
Cons:
10.0 Excellent
Pros:
Cons: We wasted a lot of our holiday time listening to the membership sales pitch. It was forced upon us. We were not given an option. Didnt like that.
8.0 Excellent
Pros: The food was very good. The staff helpful. The windsurfing equipment, gym, and television was top notch. The entertainment coordinators and nighttime shows did a great job of creating a very vibrant sexual atmosphere.
Cons: Door security system failed several times requiring 20 minute trips to the front desk and then maintenance to come over and fix. Costs in the spa and gift shop were astronomical.
4.2 Okay
Pros: dancers and play makers
Cons: Room didn’t have a good ventilation .Room wasn’t very clean, room maker’s weren’t clean enough
10.0 Excellent
Pros: I liked all the themed night parties and volleyball court.
Cons: How loud the street was next to my room. My bed was next to the street and it was very loud.
If you are seeking a unique type of adult-centric vacation, catering to free-spirited
travelers (21+), Temptation Cancun Resort, the original Playground for Grown-Ups, is the place to be. Surrounded by a fun, empowering atmosphere, allowing you to feel sexy, free and uninhibited, Temptation Cancun Resort is the ideal hotspot for fun in the sun by day, and sexy signature themes by night. Thanks to an extraordinary staff, dedicated to exceeding guests’ expectations, your resort experience will be
unforgettable and incomparable to any other resort across the globe, all while enjoying sun, sand and the spectacular view of the Caribbean that this extraordinary
destination has to offer.
With a sexy vibe throughout the entire property, we offer 426 uniquely designed rooms and suites.
Discover the guest areas that Temptation offers, such as; the electrifying Sexy Pool,
Quiet Pool, or enjoy our designated topless-optional areas throughout the resort.
We offer seven restaurants, a late-night snack bar plus a gourmet cafe/deli
representing more than 15 cuisines from around the world. In addition, you will enjoy
round-the-clock domestic & international brand beverage service at six different bars.
Our property also features a spectacular spa & fitness center.
Temptation Cancun Resort, The Playground for Grown-Ups…
Overall 8.9 Excellent
Based on 2,167 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Every thing was beyond our expectations and we all had a wonderful time
Good
6.3
Pros: Clean and cared
Excellent
9.2
Pros: We got a two bedroom suit for the price of one single room. The resort is clean and well maintained, however, there is no nightlife in it. This is not a big and busy resort.This resort is one of the royal resorts, so, you can enjoy many good quality restaurants. In general, happy with our choice
Excellent
8.0
Pros: Royal Cancun accommodated our requests for ground floor rooms located closely so my adult son could help with my husband. Even though not requested, the room was well equipped for guest with physical challenges. great location immediately off the pool, quite near the beach, bar and pool restaurant. Food was excellent for ages from 2yrs to 74 years old family. Service was excellent from the staff....
Excellent
10.0
Pros: Excellent
Excellent
10.0
Pros: The staff was very friendly, helpful, and accommodating to our family.The food was excellent, the villa clean and it was a very nice vacation. I wish the weather was warmer and sunny, but it was still fun!
Good
7.1
Pros: Clean and spacious
Excellent
10.0
Pros: The villas were like home. The staff was cheery and helpful. Really on top of their game.
Good
7.5
Pros: The service is excellent, the people is helpful and very nice. The beach service (Javier) was great!
Excellent
9.0
Pros: Checkin was very fast & easy. Staff very fluent and comfortable in English. Units fully furnished w/modern appliances. Excellent housekeeping staff.
Excellent
10.0
Pros: I loved how attentive the staff was. All inclusive is the absolute best for a family!! The rooms were spacious and always clean. And you can hotel hop for free and enjoy all the amenities at different hotels within the group.
Excellent
10.0
Pros: This is a nice, smaller resort away from the hustle and bustle of the "hotel zone" and nightlife. Perfect for us...we wanted a relaxed getaway for a few days. No pressure to attend time-share presentation, but could if we wanted to. Staff very friendly.
Details
Reviews
Overall 8.9 Excellent
Based on 2,167 reviews
Cleanliness
9.1
Location
8.7
Value
8.6
Service
8.5
Beach
8.3
Room
8.2
Breakfast
7.6
Cleanliness
8.9
Location
8.8
Value
8.3
Service
7.8
Room
7.4
10.0 Excellent
Pros: Every thing was beyond our expectations and we all had a wonderful time
Cons:
6.3 Good
Pros: Clean and cared
Cons: Reception and customer service was unprofessional
9.2 Excellent
Pros: We got a two bedroom suit for the price of one single room. The resort is clean and well maintained, however, there is no nightlife in it. This is not a big and busy resort.This resort is one of the royal resorts, so, you can enjoy many good quality restaurants. In general, happy with our choice
Cons:
8.0 Excellent
Pros: Royal Cancun accommodated our requests for ground floor rooms located closely so my adult son could help with my husband. Even though not requested, the room was well equipped for guest with physical challenges. great location immediately off the pool, quite near the beach, bar and pool restaurant. Food was excellent for ages from 2yrs to 74 years old family. Service was excellent from the staff....
Cons: This hotel extremely hard to walk around, very distracting architecture without signs. Got locked out of room first night and spent 45 minutes just trying to find lobby. It took about 3 days to figure how to get everywhere. Did not like the fact that the hotel seemed to advertise several places to eat, but there was only one place for breakfast and dinner with the exception of a small Italian restaurant that required reservations. Also No shows in the evening;. Turns out other restaurants and evening shows were at a sister hotel about 15 minutes away.
10.0 Excellent
Pros: Excellent
Cons: When its raining there is nothing to do
10.0 Excellent
Pros: The staff was very friendly, helpful, and accommodating to our family.The food was excellent, the villa clean and it was a very nice vacation. I wish the weather was warmer and sunny, but it was still fun!
Cons: Just the weather...
7.1 Good
Pros: Clean and spacious
Cons: Changed rooms and double charged
10.0 Excellent
Pros: The villas were like home. The staff was cheery and helpful. Really on top of their game.
Cons:
7.5 Good
Pros: The service is excellent, the people is helpful and very nice. The beach service (Javier) was great!
Cons: The quality of the buffet food was not up to the level of the hotel. There is no option for gluten free, when asked they told us we needed to buy it ourselves. The time for the room service, even for a drink was about 40 minutes- really long waits.
9.0 Excellent
Pros: Checkin was very fast & easy. Staff very fluent and comfortable in English. Units fully furnished w/modern appliances. Excellent housekeeping staff.
Cons: No garbage disposals in the kitchens. Not a big issue but units have every other convenience. DVD player only plays DVD from Mexico, so don't bother bringing your fave movies from home in USA. Again, no big deal.
10.0 Excellent
Pros: I loved how attentive the staff was. All inclusive is the absolute best for a family!! The rooms were spacious and always clean. And you can hotel hop for free and enjoy all the amenities at different hotels within the group.
Cons: Our concierge kinda went ghost on us after we didn’t accept the timeshare offer.
10.0 Excellent
Pros: This is a nice, smaller resort away from the hustle and bustle of the "hotel zone" and nightlife. Perfect for us...we wanted a relaxed getaway for a few days. No pressure to attend time-share presentation, but could if we wanted to. Staff very friendly.
Cons: I called twice to update my reservation with the name of the other couple that was arriving before we did, but the hotel did not have their name. Not the hotel's fault....
Located in Zona Hotelera, this beachfront property is next to a golf course and within a 15-minute walk of Langosta Beach and Tortuga Beach. Turtle Beach and Caracol Beach are also within 3 mi (5 km).
Overall 8.7 Excellent
Based on 5,000 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.1
Pros: The food was OK for being a buffet and regarding the quantity of guests
Good
6.8
Pros: Great hotel, great location, great stay. Amazing staff.
Okay
5.0
Pros: The room and bathrooms smells and the.... The outside bathroom used and not flush (BM) I change room but not much difference.
Excellent
9.1
Pros: It was excellent. The resort is so nice a lot to do for all ages. Food great lots of different options at all times of the day and night. Weather amazing. Staff wonderful.
Details
Reviews
Overall 8.7 Excellent
Based on 5,000 reviews
Beach
9.0
WiFi
8.9
Location
8.6
Breakfast
8.5
Service
8.3
Value
8.2
Food
7.2
Room
5.7
Wellness Area
5.2
Comfort
3.9
Location
8.4
Service
7.7
Cleanliness
6.8
Food
6.5
Vibe
6.3
Bar
6.3
Room
5.2
Comfort
3.5
Beach
9.0
Location
8.9
Service
8.5
Pool
8.2
Food
7.3
Amenities
7.1
Cleanliness
6.6
Vibe
5.5
Room
5.2
Comfort
3.8
5.1 Okay
Pros: The food was OK for being a buffet and regarding the quantity of guests
Cons: The service in general, from the desk front to the restaurants, bar, et
6.8 Good
Pros: Great hotel, great location, great stay. Amazing staff.
Cons: The staff at the front desk scheduled us a shuttle knowing our flight departure times and we ended up not being able to board our plane because we were too late. We ended up waiting 5 hours in the airport and each had to pay $200 us dollars to get a new flight. It was our first time flying internationally and we pretty much relied on the advise the hotel staff gaved us.
5.0 Okay
Pros: The room and bathrooms smells and the.... The outside bathroom used and not flush (BM) I change room but not much difference.
Cons: Not clean to standard
9.1 Excellent
Pros: It was excellent. The resort is so nice a lot to do for all ages. Food great lots of different options at all times of the day and night. Weather amazing. Staff wonderful.
Cons: slow unpredictable wifi need more options to get cash atm out of money must know cabs only take cash
Located in Zona Hotelera, this beachfront property is next to a golf course and within a 15-minute walk of Langosta Beach and Tortuga Beach. Turtle Beach and Caracol Beach are also within 3 mi (5 km).
This family-friendly Cancun hotel is located on the waterfront, within a 15-minute walk of Langosta Beach and Tortuga Beach. Turtle Beach and Caracol Beach are also within 2 mi (3 km).
Overall 8.7 Excellent
Based on 1,468 reviews
All reviews
- All reviews
- Couples
- Solo
Excellent
10.0
Pros: Amazing resort, we had a wonderful holiday! It was a beautiful hotel, the room was perfect, the views and surrounding scenery was beautiful. The staff were outstanding, so friendly, helpful and made us feel at home. Ricky in the entertainment team was amazing, he made our stay unbeatable!
Good
7.0
Pros: I checked in early and although my room wasn't ready they gave me my all inclusive band and a card to get a towel so that I could have lunch and sit by the pool.
Okay
5.8
Pros: The rooms were great. Comfy beds and lots of space
Excellent
10.0
Pros: Great staff, great food choices, relaxing tay
Excellent
10.0
Pros: Everything! I loved this place. They were always happy to help and put on great shows for us about three times a week.
Good
7.9
Pros: Location and clean
Excellent
9.2
Pros: The property was in a convenient location. It’s a short bus ride to the party area in one direction or downtown in the other.
Good
6.3
Pros: just the room very spacious and cleaned
Details
Reviews
Overall 8.7 Excellent
Based on 1,468 reviews
Breakfast
8.8
Location
8.8
Room
8.6
Service
8.6
Comfort
8.5
Amenities
8.4
Vibe
7.8
Food
6.8
Wellness Area
6.0
Beach
4.1
Location
9.0
Comfort
8.4
Service
8.3
Room
8.1
Vibe
7.3
Food
6.9
Room
8.4
10.0 Excellent
Pros: Amazing resort, we had a wonderful holiday! It was a beautiful hotel, the room was perfect, the views and surrounding scenery was beautiful. The staff were outstanding, so friendly, helpful and made us feel at home. Ricky in the entertainment team was amazing, he made our stay unbeatable!
Cons: Nothing, it was amazing and I wouldn’t change a thing.
7.0 Good
Pros: I checked in early and although my room wasn't ready they gave me my all inclusive band and a card to get a towel so that I could have lunch and sit by the pool.
Cons: The food wasn't great for me. I don't eat dairy or meat so there weren't that many options. Also there were mostly families and retired couples; I'm 29 so I probably wouldn't stay at this hotel again in the future.
5.8 Okay
Pros: The rooms were great. Comfy beds and lots of space
Cons: Some of the staff were rude and not very helpful. I was given incorrect information by the male staff members at reception. The food was a bit bland and boring.
10.0 Excellent
Pros: Great staff, great food choices, relaxing tay
Cons: Nothing
10.0 Excellent
Pros: Everything! I loved this place. They were always happy to help and put on great shows for us about three times a week.
Cons: The bed was not the most comfortable but not bad Enough to affect the quality of our stay.
7.9 Good
Pros: Location and clean
Cons:
9.2 Excellent
Pros: The property was in a convenient location. It’s a short bus ride to the party area in one direction or downtown in the other.
Cons: We arrived late, so we didn’t feel like switching rooms, but the A.C. was broken in our room. The following morning, we were given a free upgrade.
6.3 Good
Pros: just the room very spacious and cleaned
Cons: just one restaurant closed too early not good
This family-friendly Cancun hotel is located on the waterfront, within a 15-minute walk of Langosta Beach and Tortuga Beach. Turtle Beach and Caracol Beach are also within 2 mi (3 km).
With a stay at Aquamarina Beach Resort in Cancun (Zona Hotelera), you'll be a 4-minute walk from Turtle Beach and 15 minutes by foot from Langosta Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 2,136 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Resort facilities were excellent and staff were very welcomming
Okay
5.0
Pros: The location is convenient and plenty of parking space in front of the hotel. The security guards at the parking were much more friendly than the hotel staff. We stayed only 1 night, which was already more than enough for us
Good
6.0
Pros: Like the first room ,big balcony .but changed to a room closer to the elevator .smaller room smaller balcony . but OK .
Details
Reviews
Overall 8.5 Excellent
Based on 2,136 reviews
Location
9.6
Cleanliness
8.6
Breakfast
8.4
Bar
8.4
Service
8.2
Food
7.9
Amenities
7.7
Room
6.6
Beach
5.9
Comfort
5.3
8.0 Excellent
Pros: Resort facilities were excellent and staff were very welcomming
Cons: Room was old and was not renovated for several years
5.0 Okay
Pros: The location is convenient and plenty of parking space in front of the hotel. The security guards at the parking were much more friendly than the hotel staff. We stayed only 1 night, which was already more than enough for us
Cons: The reception staff was not very friendly upon check in. Not willing to help with any questions and concerns we had. Everything in the hotel gives you the concern of paying extra. They are trying to charge extra for anything they can. To give a few examples: - they give you a plastic bracelet on check in, if you lose it or damage it, you will have to pay 50 USD per bracelet - When you checkout, you cannot leave until they checked the room that you didn't take air conditioning controller and tv remote with you. - they put a sign on the bed, that if they find the bed sheets dirty, they can charge extra for it Everything feels like you have to watch your every step you take not to be charged extra. The rooms have poor isolation so you can hear all the music from the pool (until after midnight) and cars in your room. The hotel and the rooms are old, and the bathroom is very small and basic. There are many hotels in the same area with same price range, so i suggest you take a look at those before you book this hotel.
6.0 Good
Pros: Like the first room ,big balcony .but changed to a room closer to the elevator .smaller room smaller balcony . but OK .
Cons: The elevator ,,to far to walk to room . only one goes to the Looby . reception service check in ok . check out poor
With a stay at Aquamarina Beach Resort in Cancun (Zona Hotelera), you'll be a 4-minute walk from Turtle Beach and 15 minutes by foot from Langosta Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
The Occidental Costa Cancún (4-star) hotel (belonging to the Barceló Hotel Group and formerly the Barceló Costa Cancún) faces the Caribbean Sea on the famous Boulevard Kukulcán. Your visit to Linda Beach makes this hotel a stunning vacation destination where you can enjoy maximum relaxation in a unique environment.
Overall 8.4 Excellent
Based on 4,289 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.0
Pros: The employees are super frendly and kind, The drinks are pretty good and the restaurants are good. They have 4 restaurants, I reccomend Mexico Lindo, the food was great.
Good
7.0
Pros: all inclusive
Good
6.0
Pros: Staff were lovely and it’s in a good location.
Good
7.0
Pros: Close to ferry though we didn’’t get a chance to use it. Swimming pool and also the very safe small beach swimming area.
Okay
4.0
Excellent
10.0
Pros: Everything
Excellent
8.0
Pros: Staff was so friendly!!!
Excellent
8.3
Pros: I really liked the bars and the beach. Also, the room was nice. Good selection in drinks and a nice small beach.
Good
6.0
Pros: Room is spacious and clean, easy to access beach, swimming pool
Excellent
8.0
Pros: Everything the stay here was amazing
Excellent
10.0
Pros: The variety of foods were excellent, the beach was very convenient, the staff was wonderful!
Excellent
10.0
Pros: My 5 night stay was very pleasant. The beach is beautiful. The food is delicious and the staff is very friendly. It’s located in a very good area, not too far from club life/shopping. I did visit both, the lobby bar and the bleach bar, but I will say the beach bar is my favorite. You get to enjoys drinks with a beautiful view of the ocean. I did not try out the Mexican or Italian restaurant. The regular buffet has really good food. The rooms are great, with your fridge being refilled everyday and your room being cleaned everyday. The shows at night are great. My room had ocean view had pool and ocean view which was beautiful. The beach is super clean compared to another resort I visited for a wedding. I loved this place and definitely would recommend.
Details
Reviews
Overall 8.4 Excellent
Based on 4,289 reviews
Breakfast
8.6
Service
8.1
Location
8.1
Wellness Area
7.9
Amenities
7.9
Room
7.4
Food
7.0
Bar
6.3
Value
5.8
Beach
5.1
WiFi
3.5
Breakfast
8.6
Location
8.0
Wellness Area
7.8
Service
7.8
Room
7.5
Bar
6.7
Food
6.2
Value
5.3
Beach
4.1
WiFi
2.5
Breakfast
8.6
Location
8.4
Amenities
8.0
Food
7.8
Service
7.7
Wellness Area
7.4
Room
7.1
Value
6.1
Bar
6.0
Beach
4.8
WiFi
3.2
7.0 Good
Pros: The employees are super frendly and kind, The drinks are pretty good and the restaurants are good. They have 4 restaurants, I reccomend Mexico Lindo, the food was great.
Cons: Internet is not included!!! You should pay it as an extra. Few beach and few sea area. It's good place for swim if you like calm water but if you love swim at the ocean with waves this is not for you. They have one pool, is a good size and they organize shows at night which is also cool. Is a small place but comfy in general. Fare for the price.
7.0 Good
Pros: all inclusive
Cons: paying for wifi, room maintenance not done in a timely manner
6.0 Good
Pros: Staff were lovely and it’s in a good location.
Cons: The hotel was full of early spring breakers so some huge groups. The music played at the beach was slightly irritating. It’s my first all-inclusive and I found the food/drink to be pretty mediocre.
7.0 Good
Pros: Close to ferry though we didn’’t get a chance to use it. Swimming pool and also the very safe small beach swimming area.
Cons: Same rooms facing street are too noisy to fall sleep due to the consistent traffic.
4.0 Okay
Pros:
Cons: Food was disgusting. I don't know what they thought they cooking but was awful. Drinks were so diluted it tasted like syrup
10.0 Excellent
Pros: Everything
Cons: Staff need to be more friendly. They also kept telling me different things at the front desk so I did not know who to believe. Everyone needs to communicate so they all in the same page.
8.0 Excellent
Pros: Staff was so friendly!!!
Cons: The food could be better
8.3 Excellent
Pros: I really liked the bars and the beach. Also, the room was nice. Good selection in drinks and a nice small beach.
Cons: I did not like that you have to pay for Wi-Fi, and that it is so expensive. Further, I think the food is “okay” but not super nice.
6.0 Good
Pros: Room is spacious and clean, easy to access beach, swimming pool
Cons: Food quality is average, Waiting time to get the Room , not late check out all possible , ALL INCLUSIVE but you need to pay for Internet Connection. And very noisy the all night, during day beach side also is noisy with heavy boats traffic in front, and No SHOPS around
8.0 Excellent
Pros: Everything the stay here was amazing
Cons: That I had to leave
10.0 Excellent
Pros: The variety of foods were excellent, the beach was very convenient, the staff was wonderful!
Cons: It was very difficult to get into the reservation restaurants
10.0 Excellent
Pros: My 5 night stay was very pleasant. The beach is beautiful. The food is delicious and the staff is very friendly. It’s located in a very good area, not too far from club life/shopping. I did visit both, the lobby bar and the bleach bar, but I will say the beach bar is my favorite. You get to enjoys drinks with a beautiful view of the ocean. I did not try out the Mexican or Italian restaurant. The regular buffet has really good food. The rooms are great, with your fridge being refilled everyday and your room being cleaned everyday. The shows at night are great. My room had ocean view had pool and ocean view which was beautiful. The beach is super clean compared to another resort I visited for a wedding. I loved this place and definitely would recommend.
Cons: The only thing I did not like was the elevator, it was really small and no AC so I felt like I was suffocating.
The Occidental Costa Cancún (4-star) hotel (belonging to the Barceló Hotel Group and formerly the Barceló Costa Cancún) faces the Caribbean Sea on the famous Boulevard Kukulcán. Your visit to Linda Beach makes this hotel a stunning vacation destination where you can enjoy maximum relaxation in a unique environment.
Hotel Dos Playas Faranda Cancun is an all-inclusive beach hotel ideal for families located in the Hotel Zone of Cancun. It has two outdoor swimming pools with ocean views, a gym, a massage area facing the sea, tennis courts, water activities, a program of activities and entertainment during the day and night shows. In addition, it has a buffet restaurant and specialty Thai food, Japanese and sushi bar, pizzeria with wood oven, a crepes station and 3 bars in the pool area. Wireless internet is complimentary in all areas. The hotel offers 24-hour medical service and laundry services for an additional fee. Its 158 smoke-free rooms have a terrace overlooking the garden or the sea and are equipped with flat-screen TV with cable, telephone, minibar, safe, electronic key and private bathroom with shower. Just a few steps away from the property is the Tortugas beach marine terminal, from where you can take the ferry to Isla Mujeres, and 4 kilometers away is Plaza Caracol and the famous Coco Bongo. The Cancun International Airport (CUN) is located at a distance of 24 kilometers. *** By arrangement of the local municipality, the hotel will charge a mandatory tax of $ 25.35 MXN per room, per night, to be paid directly at the establishment.
Overall 8.4 Excellent
Based on 2,965 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.0
Pros: Small charming place. Really friendly staff. Helpful and engaging. Nice beach. The resort is simple but an authentic Mexican feeling. Not like the big change wester hotels in the area.
Good
7.1
Pros: The staff were all nice and extra helpful!
Excellent
9.0
Pros: The staff of the hotel/resort was so kind. Especially Arturo from the restaurant, we had a lot of fun conversations with him. Because the hotel wasn't that big you would get to know so many people of the staff. The hotel was clean and had a perfect beach with just a little seagrass. Other beaches that I saw had way more seagrass. I guess because of the location. You can see the island of Isla Mujeres. The ferry is right next to the hotel. Also other water activities on the lake for example were right in front of the hotel. The food was perfect also for a vegetarian, the daily pizzas were so nice. Every evening there was a different kind of kitchen to eat. There was even good Asian food. My husband and I loved it. And because I'm vegetarian I'm quite picky with my food, but nothing to complain about. The strip of the hotel zone is also walkable, although I'm not a fan of those crowded places. So I was happy that our hotel was not too close to the busy area. The hotel would also be suited for people with kids, because there weren't a lot of party people in the hotel. So all with all I didn't listen to the negative reviews from other people, and I'm happy that I didn't do that. Otherwise I wouldn't book the hotel. I stayed at 3 different hotels in Mexico and I loved this one the most! I would recommend it to anyone.
Poor
1.0
Pros: Cleaning Beach Location
Excellent
8.8
Pros: Staff went above and beyond to satisfied your needs. The Mexican night under the stars was amazing, time of yummy food, the decor and even mariachis. The beach was crystal clear. The hotel is right next to the ferry station to isla mujeres so you can walk there if you decide to go there. Right outside the hotel there is a pharmacy in case you need anything. The kids park was very nice, a plus for family traveling with young kids.
Excellent
9.0
Pros: Office staff sucks Kitchen staff was awesome tho
Excellent
10.0
Pros: Everthing
Details
Reviews
Overall 8.4 Excellent
Based on 2,965 reviews
Location
9.4
Value
8.7
Beach
8.7
Service
8.5
Cleanliness
7.6
Food
7.6
Amenities
7.3
WiFi
7.1
Room
6.3
Breakfast
6.0
Beach
9.0
Location
9.0
Service
8.5
Value
8.2
Cleanliness
7.7
Food
7.0
Room
6.0
Comfort
5.4
Vibe
5.4
Location
9.5
Beach
8.6
Service
8.4
Pool
8.0
Food
7.7
Amenities
7.2
Vibe
5.6
Comfort
5.1
Room
4.7
7.0 Good
Pros: Small charming place. Really friendly staff. Helpful and engaging. Nice beach. The resort is simple but an authentic Mexican feeling. Not like the big change wester hotels in the area.
Cons: Sometimes it is a bit loud. Especially as guest come back from partying during the night. Rooms are simple, and as the resort itself, you can tell everything is a little bit older.
7.1 Good
Pros: The staff were all nice and extra helpful!
Cons: The food could be better with better choices
9.0 Excellent
Pros: The staff of the hotel/resort was so kind. Especially Arturo from the restaurant, we had a lot of fun conversations with him. Because the hotel wasn't that big you would get to know so many people of the staff. The hotel was clean and had a perfect beach with just a little seagrass. Other beaches that I saw had way more seagrass. I guess because of the location. You can see the island of Isla Mujeres. The ferry is right next to the hotel. Also other water activities on the lake for example were right in front of the hotel. The food was perfect also for a vegetarian, the daily pizzas were so nice. Every evening there was a different kind of kitchen to eat. There was even good Asian food. My husband and I loved it. And because I'm vegetarian I'm quite picky with my food, but nothing to complain about. The strip of the hotel zone is also walkable, although I'm not a fan of those crowded places. So I was happy that our hotel was not too close to the busy area. The hotel would also be suited for people with kids, because there weren't a lot of party people in the hotel. So all with all I didn't listen to the negative reviews from other people, and I'm happy that I didn't do that. Otherwise I wouldn't book the hotel. I stayed at 3 different hotels in Mexico and I loved this one the most! I would recommend it to anyone.
Cons: The room above was, was not ready yet. So there were workers working on the room. The noise started at 10 am in the morning. Luckily we were already awoke around that time. But it would be better if the hotel informed us about the noise.
1.0 Poor
Pros: Cleaning Beach Location
Cons: Comfort rooms hotel infrastructure Service and maintenance of foreigners Food and drink Hotel exterior
8.8 Excellent
Pros: Staff went above and beyond to satisfied your needs. The Mexican night under the stars was amazing, time of yummy food, the decor and even mariachis. The beach was crystal clear. The hotel is right next to the ferry station to isla mujeres so you can walk there if you decide to go there. Right outside the hotel there is a pharmacy in case you need anything. The kids park was very nice, a plus for family traveling with young kids.
Cons: No elevators, got room on the 3rd floor and building didn't have central AC, so hallways were so hot and the few ceiling fans running, were not enough for the heat, especially after taking 3 flights of stairs, while I was there one of the restaurants was being renovated, so I am assuming this has A.C., the rest of the restaurants didn't have A.C., so you could find some bothersome flights. There are mosquitoes, bring repellant or buy it at the pharmacy right outside the hotel, I went with the all inclusive option so maybe that is why they don't have them, but there was no microwave in the room and I was traveling with a toddler that doesn't drink cold milk ☹, so if you have my situation bring a bottle warmer. ( there was a fridge in the room) couldn't use the gym because the air was off
9.0 Excellent
Pros: Office staff sucks Kitchen staff was awesome tho
Cons: Not charging for every little thing
10.0 Excellent
Pros: Everthing
Cons: Nothing
Hotel Dos Playas Faranda Cancun is an all-inclusive beach hotel ideal for families located in the Hotel Zone of Cancun. It has two outdoor swimming pools with ocean views, a gym, a massage area facing the sea, tennis courts, water activities, a program of activities and entertainment during the day and night shows. In addition, it has a buffet restaurant and specialty Thai food, Japanese and sushi bar, pizzeria with wood oven, a crepes station and 3 bars in the pool area. Wireless internet is complimentary in all areas. The hotel offers 24-hour medical service and laundry services for an additional fee. Its 158 smoke-free rooms have a terrace overlooking the garden or the sea and are equipped with flat-screen TV with cable, telephone, minibar, safe, electronic key and private bathroom with shower. Just a few steps away from the property is the Tortugas beach marine terminal, from where you can take the ferry to Isla Mujeres, and 4 kilometers away is Plaza Caracol and the famous Coco Bongo. The Cancun International Airport (CUN) is located at a distance of 24 kilometers. *** By arrangement of the local municipality, the hotel will charge a mandatory tax of $ 25.35 MXN per room, per night, to be paid directly at the establishment.
Visitors to Cancun will find that the Villas at The Royal Cancun, All Suites Resort is a fantastic accommodation choice. Wi-Fi in designated areas is available at this property. The nearest airport is Cancun International Airport, approximately 23km from the hotel. In their spare time, guests can explore the hotel's surroundings. This Cancun hotel offers free parking on site.
Overall 8.4 Excellent
Based on 215 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.7
Pros: The property was clean and well maintained.
Excellent
10.0
Pros: The whole experience was faultless. Plenty of beach and pool chairs, friendly staff, incredibly maintained gardens and outdoor areas. Loved the Italian restaurant , La Trattoria and the ability to go to other Royal resorts and eat there and use their facilities. We went All Inclusive and value for money.
Excellent
10.0
Pros: Everything thing other than room service food.
Excellent
10.0
Pros: The rooms are outstanding, spacious and clean, very comfortable. Food/drinks are great. It took me a few tries to get how the all inclusive system works. I've been to many resorts and this one is slightly different. The property is very nice and the staff is very good.
Excellent
8.0
Pros: The room was really nice and clean, the beach was nice also.
Okay
4.2
Excellent
10.0
Pros: Nice and clean and accommodating staff
Details
Reviews
Overall 8.4 Excellent
Based on 215 reviews
Amenities
9.6
Breakfast
9.1
Pool
9.0
Cleanliness
8.7
Location
8.6
Comfort
8.4
Room
8.1
Food
7.9
Beach
7.7
Service
7.3
Amenities
9.7
Pool
9.2
Cleanliness
8.9
Breakfast
8.9
Comfort
8.8
Location
8.7
Room
8.3
Food
7.8
Beach
7.5
Service
7.1
Value
6.5
Room
7.4
6.7 Good
Pros: The property was clean and well maintained.
Cons: The maid was pushy about asking for tips. She would speak to us about it every time we saw her. It was excessive and annoying. Concierge staff were very persistent about trying to get us to attend a timeshare/membership presentation.
10.0 Excellent
Pros: The whole experience was faultless. Plenty of beach and pool chairs, friendly staff, incredibly maintained gardens and outdoor areas. Loved the Italian restaurant , La Trattoria and the ability to go to other Royal resorts and eat there and use their facilities. We went All Inclusive and value for money.
Cons: Liked everything.Faultless.
10.0 Excellent
Pros: Everything thing other than room service food.
Cons: The room service food was not as good as the all inclusive breakfast, lunch and dinner buffets. But that's the only disappointing thing.
10.0 Excellent
Pros: The rooms are outstanding, spacious and clean, very comfortable. Food/drinks are great. It took me a few tries to get how the all inclusive system works. I've been to many resorts and this one is slightly different. The property is very nice and the staff is very good.
Cons: The need to have my room key every time I wanted to drink/eat something.
8.0 Excellent
Pros: The room was really nice and clean, the beach was nice also.
Cons: The staff at the restaurant was kind, but the service was too slow. They wake up us really early the day when we were leaving, unnecessarily, it was annoying because it was 1st of January. The service at the beach was better for foreigners, except for Patricia that was really kind. The all inclusive does not cover all the drinks and food available. Tips are not included.
4.2 Okay
Pros:
Cons: I booked a 2 bedroom Villa but it's not a villa at all! It's like a 2 bedroom apartment with one shared small bathroom. The staff is really unpleasant and you can clearly feel how everyone is just trying to get your money and that's it! Check-in was horrible! I flew for 20+ hours to get there, and 30 mins ride to the airport; by the time I arrived I was dead but check-in took around 45 mins because they were insisting on overcharging me for the security deposit. My confirmation of booking email clearly said the deposit is $100 while they wanted to charge $500. After loads of hassling and almost a fight, check-in was finally over with the most unpleasant and rude front desk clerk I have ever seen; I asked to speak to the manager on the day of the check in and was promised she would call me back in 10 minutes, she called me back on my last night at the hotel (how convenient)! Overall, don't waste your money and stay there!
10.0 Excellent
Pros: Nice and clean and accommodating staff
Cons: None
Visitors to Cancun will find that the Villas at The Royal Cancun, All Suites Resort is a fantastic accommodation choice. Wi-Fi in designated areas is available at this property. The nearest airport is Cancun International Airport, approximately 23km from the hotel. In their spare time, guests can explore the hotel's surroundings. This Cancun hotel offers free parking on site.
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escenica Tower, Langosta Beach, and Turtle Beach. Tortuga Beach and Caracol Beach are also within 3 mi (5 km).
Overall 8.2 Excellent
Based on 7,300 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.0
Pros: Great beach, very clean
Excellent
10.0
Pros: The Entertainment staff was wonderful and did a fabulous job from making us laugh to getting us to join in the festivities.
Mediocre
3.3
Pros: Nothing.
Mediocre
2.5
Pros: The beds were ok
Okay
5.4
Pros: The staff was great. The always are
Okay
4.0
Pros: Meals and restaurants were good Good service
Excellent
8.0
Pros: The best thing is the food
Good
6.0
Pros: Location
Okay
4.2
Pros: Food, the premises, service, location was ok.
Good
7.1
Pros: The food was good most of the restaurants
Excellent
10.0
Pros: Every thing. Music, location.
Excellent
10.0
Pros: Our stay was fantastic! All the staff had smiles on their faces and we had everything we could need. We ate in the buffet, Los Agaves, and La Bamba and at all three the food was incredible. Our favorite part was getting drinks from hotel employee
Details
Reviews
Overall 8.2 Excellent
Based on 7,300 reviews
Location
8.2
Service
7.2
Breakfast
6.2
Food
6.0
Amenities
5.8
Bar
5.6
Wellness Area
5.2
Value
5.1
Room
5.1
Cleanliness
5.0
Comfort
4.6
WiFi
3.0
Location
7.8
Service
6.8
Food
5.6
Bar
5.6
Vibe
5.5
Amenities
5.4
Cleanliness
4.8
Value
4.7
Room
4.7
Comfort
4.3
WiFi
1.6
Location
7.9
Beach
7.6
Service
6.6
Vibe
5.2
Value
5.0
Food
5.0
Room
4.2
WiFi
1.8
Service
6.5
8.0 Excellent
Pros: Great beach, very clean
Cons: Staff not overly friendly, especially if you don’t speak Spanish fluently. Also WiFi and internet had extra charges as well as if you wanted a safe in your room.
10.0 Excellent
Pros: The Entertainment staff was wonderful and did a fabulous job from making us laugh to getting us to join in the festivities.
Cons: I thought they should have had more shows, or more activities at night.
3.3 Mediocre
Pros: Nothing.
Cons: The rooms are old, the beds are squeaky and uncomfortable, the food was ok. You have to pay $5 for an hour of WiFi. It says all inclusive but at night time there’s no room service. The noise from the 1st floor is so loud that you can hear it from your room(we were on the 2nd floor) the elevators smell really bad. I didn’t like it and tbh I don’t recommend it.
2.5 Mediocre
Pros: The beds were ok
Cons: The food is very low quality and no variation. On a Saturday night it was either buffet with the cheapest food, or seafood with no options for kids. On top of that the food in the buffet is cold. WiFi, room service and even a safe box in the room has an extra charge. Even a decent meal has an extra charge since they’re part of “grand” oasis and you can’t go in unless you pay. The sun beds don’t even have cushions. Makes you feel like you’re on a public beach or something. Doesn’t give the all inclusive feel at all! The bathroom in the room smells like sewage very strong.
5.4 Okay
Pros: The staff was great. The always are
Cons: We had to relocate from the original resort I had booked, I would have never stayed here to begin with. This was by far the worst resort I have been too. I am the type that can stay anywhere and be happy, I do expect a certain amount of comfort when paying for it. They charged me extra for my 3 kid’s because the were over 11 it should have been a option when ask how old my children are. (We are a family of 6 with 2 friends) Food was terrible, I ate soup and salad everyday I was in the resort. It is disappointing to be in Mexico and eat bad food. Be aware thy they have different restaurants for different parts of the hotel. I found that strange. The pool is Okay. But just okay, beach is okay. Almost impossible to enjoy because it is loaded with seagulls! The chairs aren’t ever cleaned, all have bird poop on them. Again, if I was camping I would have totally fine with it. My daughter enjoyed the kids club. The kids club pool was pretty cool. Staff were great, (even the ones at the front desk demanding I pay more) rooms are clean and beds are comfortable enough. Showers had no water pressure, but that happens in Mexico.
4.0 Okay
Pros: Meals and restaurants were good Good service
Cons: Clean and humidity
8.0 Excellent
Pros: The best thing is the food
Cons: Yes the room was the worst thing ever it was a box with two beds horrible
6.0 Good
Pros: Location
Cons: The room smells
4.2 Okay
Pros: Food, the premises, service, location was ok.
Cons:
7.1 Good
Pros: The food was good most of the restaurants
Cons: Pizza, pasta & Ice cream was very bad , the food was late, cold and you need to have more waiters and the hostess don't have experience and our cleaning room was so late if wi don't ask about it they don't do it
10.0 Excellent
Pros: Every thing. Music, location.
Cons: We got sick a couple of times from the food
10.0 Excellent
Pros: Our stay was fantastic! All the staff had smiles on their faces and we had everything we could need. We ate in the buffet, Los Agaves, and La Bamba and at all three the food was incredible. Our favorite part was getting drinks from hotel employee
Cons: One of the days we were there it was a bit chilly and so we wished the pools had been heated to compensate for the bad weather.
Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escenica Tower, Langosta Beach, and Turtle Beach. Tortuga Beach and Caracol Beach are also within 3 mi (5 km).
Nestled on the beach, this Zona Hotelera property is within a 15-minute walk of Jardín del Arte and Langosta Beach. Tortuga Beach and Turtle Beach are also within 2 mi (3 km).
Overall 8.2 Excellent
Based on 7,136 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.0
Pros: The location was good, right near the port for the boats to Isla Mujeries. It is a resort designed for families with children. Our daughter liked the pools. The adults were able to get drinks in a timely manner.
Excellent
8.0
Pros: The variety of restaurants : Careyes and the white box. Good breakfast.
Excellent
8.8
Pros: The food was good
Okay
5.0
Pros: Liked the location but too many kids.
Good
6.0
Pros: All inclusive
Good
6.0
Pros: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Excellent
8.0
Pros: Cleanliness and friendly staff.
Excellent
8.0
Pros: Style. How it looked like.
Excellent
10.0
Pros: Great resort for family with kids/teens. Great service/ staff.
Excellent
10.0
Pros: Hotel property was very nice and well kept. Staff was very nice and polite.
Excellent
8.0
Pros: The location was great. Right on the beach and nearby to other hotels. Pool was nice too.
Okay
5.0
Details
Reviews
Overall 8.2 Excellent
Based on 7,136 reviews
Location
8.4
Beach
7.9
Service
7.2
Breakfast
6.9
Food
6.0
Bar
5.7
Value
5.4
Room
5.0
Cleanliness
4.8
Comfort
4.5
WiFi
3.3
Location
8.0
Beach
7.6
Service
6.6
Bar
5.9
Amenities
5.9
Food
5.2
Value
5.1
Comfort
3.9
Cleanliness
3.7
Room
3.2
WiFi
1.9
Beach
8.1
Service
7.6
Food
5.9
Comfort
5.0
Room
4.3
3.0 Mediocre
Pros: The location was good, right near the port for the boats to Isla Mujeries. It is a resort designed for families with children. Our daughter liked the pools. The adults were able to get drinks in a timely manner.
Cons: During the day, we found bugs in the shower. That was bad, but one night one of us got up to use the bathroom, and there was a huge amount of cockroaches and bugs in the shower. It was disgusting. Our toilet also clogged up three times. They said they fixed it, but it kept on happening. After a day or so, we had to use the public restrooms in the common areas, and there were signs near the toilets telling us not to put toilet paper in the toilet. I guess even toilet paper clogs up the toilets. I don't think it's too much to ask to be able to flush toilet paper down a toilet without it getting clogged up. The beach was not the nicest beach that you would expect in Cancun. The only time we went in the water was to use the resort's kayaks (which was nice, but there wasn't far you could go with the kayaks). The only times we swam was in the hotels pools. The food at the buffets was not good. I am not a picky eater, but after a day, the only thing that I was able to eat at the buffets was the plain rice. The rest was warmed over and flavorless.
8.0 Excellent
Pros: The variety of restaurants : Careyes and the white box. Good breakfast.
Cons: No quilts for the beds and it gets chilly at night.
8.8 Excellent
Pros: The food was good
Cons: The place was very 70s looking
5.0 Okay
Pros: Liked the location but too many kids.
Cons: Food was not good.
6.0 Good
Pros: All inclusive
Cons: I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting.
Besides, Getaroom.com offers on its website the reservation with 17 years old children policy. So confused and disappointed.
6.0 Good
Pros: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons: Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
8.0 Excellent
Pros: Cleanliness and friendly staff.
Cons: Arranging excursions. Staff was incompetent and inconsistent with pricing.
8.0 Excellent
Pros: Style. How it looked like.
Cons: Food and beach. Beach is better in the open water which is on the other side
10.0 Excellent
Pros: Great resort for family with kids/teens. Great service/ staff.
Cons: Need reservation for ala carte restaurant which filled up quickly. So need to get in line 30-45 mins before 4:00 pm.
10.0 Excellent
Pros: Hotel property was very nice and well kept. Staff was very nice and polite.
Cons: Unfortunately ocean was very full of seaweed.
8.0 Excellent
Pros: The location was great. Right on the beach and nearby to other hotels. Pool was nice too.
Cons: The refrigerator in our room did not work. We told the hotel twice about it but they never did anything about it. We stayed five days so we wanted to keep cold drinks in our room, but couldn't.
5.0 Okay
Pros:
Cons: The food was terrible. Some staff nice. Some not so nice.
Nestled on the beach, this Zona Hotelera property is within a 15-minute walk of Jardín del Arte and Langosta Beach. Tortuga Beach and Turtle Beach are also within 2 mi (3 km).
Located in Cancun (Zona Hotelera), Calypso Hotel Cancun is within a 10-minute drive of Tortuga Beach and Delphinus Dreams. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Overall 8.2 Excellent
Based on 974 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Really close to the ferry and the pirate ships
Good
7.1
Pros: Location was good for the purpose of my visit. Room is very utilitarian and I would not spend more than two nights here. The garden and swimming pool area is lovely
Good
7.4
Pros: I like the price and location it was not to far from everything. In fact it was right between downtown and the main area where coco bongo and fat Tuesday's was. The staff where friendly Also the view I had was amazing
Good
7.4
Pros: Good bang for your buck, nice view of the Bay side
Excellent
10.0
Pros: The staff are very friendly and respectful! Specially Antonio and Suri! The hotel very clean and located in a very nice quiet area away from all the party and discos but still in the beach area. The rooms are clean and very big! And the views from the hotel to the beach and the river are spectacular! We had an amazing time here and we will definitely coming back to this hotel. You can't beat the price on this hotel!
Okay
5.4
Pros: The room was clean with a nice view. The price was reasonable. Comfortable bed. The free breakfast was very good.
Okay
5.0
Pros: Good location
Good
6.3
Pros: The hotel location was good and hotel was clean
Okay
5.7
Pros: The price - same price as a downtown centro hotel, but closer to the water and activities.
Excellent
10.0
Pros: Incredibly attentive staff, genuine people. The place was clean and everything functioned as it should. It is inexpensive in comparison to the surrounding hotels.
Excellent
10.0
Pros: Location and pool and staff all good. Short distance to beach. Very easy to get the shuttle bus outside to downtown or bar areas. Only 15 pesos or a Dollar. Recommend strongly using the bus.
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Details
Reviews
Overall 8.2 Excellent
Based on 974 reviews
Location
9.7
Pool
9.1
Food
8.5
Beach
8.3
Value
8.0
Service
7.6
Amenities
7.3
Room
6.0
Breakfast
5.3
WiFi
3.6
Location
9.7
Service
6.8
Room
5.5
10.0 Excellent
Pros: Really close to the ferry and the pirate ships
Cons: Nothing, all good
7.1 Good
Pros: Location was good for the purpose of my visit. Room is very utilitarian and I would not spend more than two nights here. The garden and swimming pool area is lovely
Cons: The breakfast was nasty , obviously because you are from the hotel. I had a breakfast here 10 days before which I paid for and that was really lovely
7.4 Good
Pros: I like the price and location it was not to far from everything. In fact it was right between downtown and the main area where coco bongo and fat Tuesday's was. The staff where friendly Also the view I had was amazing
Cons: The water pressure was low and the way the bathroom was set up was a little to crampy. However it's all personal you may have a different perspective. The food was not all that great don't expect some five star meals. I ate outside most of the time
7.4 Good
Pros: Good bang for your buck, nice view of the Bay side
Cons: Staff could have been more helpful, internet only in the lobby and it doesn't always work properly
10.0 Excellent
Pros: The staff are very friendly and respectful! Specially Antonio and Suri! The hotel very clean and located in a very nice quiet area away from all the party and discos but still in the beach area. The rooms are clean and very big! And the views from the hotel to the beach and the river are spectacular! We had an amazing time here and we will definitely coming back to this hotel. You can't beat the price on this hotel!
Cons: The rooms did not have blowdryer in it. But we were at the beach all day anyway so I just kept my hair in a ponytail!
5.4 Okay
Pros: The room was clean with a nice view. The price was reasonable. Comfortable bed. The free breakfast was very good.
Cons: Front desk staff didn't speak English - took a long time to check in. Then I had to wait to leave while an employee took the key to go check the room. The bathroom was tiny - I had to step into the shower to close the door so I could get to the toilet. No TV stations in English.
5.0 Okay
Pros: Good location
Cons: It’s pretty old and need a remodeling urgently but staff and location makes the difference.
6.3 Good
Pros: The hotel location was good and hotel was clean
Cons: The front office staff were unfriendly and the rooms were bare with no wash cloth, has bare walls and no coffee/tea maker. The front office staff could only speak Spanish. I did not feel welcome.
5.7 Okay
Pros: The price - same price as a downtown centro hotel, but closer to the water and activities.
Cons: Have to cross that busy street and walk several blocks to get to a public beach.
Wi fi only in lobby, and sporadic.
10.0 Excellent
Pros: Incredibly attentive staff, genuine people. The place was clean and everything functioned as it should. It is inexpensive in comparison to the surrounding hotels.
Cons:
10.0 Excellent
Pros: Location and pool and staff all good. Short distance to beach. Very easy to get the shuttle bus outside to downtown or bar areas. Only 15 pesos or a Dollar. Recommend strongly using the bus.
Cons: No fridge in room. Bar area next to pool isnt operational but not really a big deal.
Located in Cancun (Zona Hotelera), Calypso Hotel Cancun is within a 10-minute drive of Tortuga Beach and Delphinus Dreams. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
With a stay at Real Inn Cancun in Cancun (Zona Hotelera), you'll be a 3-minute walk from Langosta Beach and 11 minutes by foot from Tortuga Beach. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 3,582 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
4.2
Pros: The pool
Mediocre
2.0
Pros: The bed was comfortable
Excellent
10.0
Pros: The staff was very nice . Clean and helpful
Excellent
8.0
Pros: Hotel room was good and also location.
Okay
4.5
Pros: We were not given the room we paid for and the room we were given smelled moldy. The ceiling was leaking in the bathroom from the toilet in the room above us, when we asked for the room we paid for they said their were none available.
Okay
5.0
Pros: I have stayed here in the past and the hotel is located in a beautiful location and very quiet. The rooms are very spacious and the bathrooms too. The staff is very polite and accommodating. The hotel restaurant has decent food.
Poor
1.0
Pros: Nothing at all this place is horrible
Mediocre
3.0
Pros: They have towel rental service.
Excellent
10.0
Pros: I truly enjoyed my time at this hotel. The room was large and clean, the staff was very friendly and courteous and the service was great. Located in a great area, the compound was beautiful and picturesque. Great hotel!
Excellent
9.0
Pros: Food, service, view to the lake, balcony, pool, no problem with parking the car, location- everything was perfect
Excellent
9.7
Pros: All around great stay. Clean, with friendly and helpful staff, and great facilities. Also easy taxi or bus ride to almost all central attractions. 24 hour room service was a plus too!
Excellent
10.0
Pros: Close to both the city and hotel zones.
Details
Reviews
Overall 8.1 Excellent
Based on 3,582 reviews
Pool
8.8
Vibe
8.4
Location
8.4
WiFi
7.5
Room
6.8
Service
6.8
Value
5.3
Breakfast
5.1
Pool
9.0
Location
8.4
Vibe
8.1
Service
6.3
Wellness Area
6.2
Room
6.1
Value
5.1
Breakfast
5.1
Location
8.5
Vibe
8.1
Service
7.2
Cleanliness
6.7
Room
6.2
Breakfast
5.3
Value
5.1
Location
8.3
Cleanliness
7.0
Service
6.3
Comfort
6.0
Room
6.0
Value
5.0
Pool
8.8
Location
8.2
Amenities
7.2
Service
6.9
Room
6.3
Comfort
6.1
Value
5.2
Breakfast
5.0
4.2 Okay
Pros: The pool
Cons: Rude , unacceptable front desk clerk,
2.0 Mediocre
Pros: The bed was comfortable
Cons: Air con is noisy and starts and stops during the night, making sleep impossible without earplugs. The curtains when closed have a massive gap to make sure sunlight wakes you up in the morning. One time the sensor in the ceiling was flashing for some reason at night while I'm trying to sleep, and I called the reception and they said that's normal. Sometimes there is no hot water. There is no bag wash, so if you wanna wash your socks or underwear, you'll have to pay by piece. And last but not least, I gave them some clothes to wash and iron, and they gave them to me totally not ironed and they still wanted me to pay and even tried not to give me my clothes unless I pay for their ironing. I had to have a fight with them before they fixed the situation.
10.0 Excellent
Pros: The staff was very nice . Clean and helpful
Cons:
8.0 Excellent
Pros: Hotel room was good and also location.
Cons: Customer service is very poor. Hotel room was cancelled when we reached the hotel. Staff did not notify us before cancelling the reservation. Only two bath towels was there in the room. No napkins and no good food. Parking facility was not good.
4.5 Okay
Pros: We were not given the room we paid for and the room we were given smelled moldy. The ceiling was leaking in the bathroom from the toilet in the room above us, when we asked for the room we paid for they said their were none available.
Cons: Better customer service . better maintenance . Friendlier service.
5.0 Okay
Pros: I have stayed here in the past and the hotel is located in a beautiful location and very quiet. The rooms are very spacious and the bathrooms too. The staff is very polite and accommodating. The hotel restaurant has decent food.
Cons: This is my second stay at this hotel and I was disappointed at the check-in process, it took an hour to get into my room since they only had one person behind the desk. Also, the hallways were not very clean and the room floors.
1.0 Poor
Pros: Nothing at all this place is horrible
Cons: The customer service is horrible and will not help you at all
3.0 Mediocre
Pros: They have towel rental service.
Cons: Room condition is worst than any other hotel. Specially, bathroom was terrible :( all instruments are very old even toilet.
10.0 Excellent
Pros: I truly enjoyed my time at this hotel. The room was large and clean, the staff was very friendly and courteous and the service was great. Located in a great area, the compound was beautiful and picturesque. Great hotel!
Cons: Theres not much that I didn’t love but the bed was a bit too firm for my personal taste but it didn’t prevent me from having a restful sleep. Its just something i noticed at first and wasn’t an issue after that. Also on two separate occasions, my linens had small stains on them.
9.0 Excellent
Pros: Food, service, view to the lake, balcony, pool, no problem with parking the car, location- everything was perfect
Cons: Walls were a little bit thin. You heard if someone was walking in the hallway. But there were not that many people and at night time it was quiet, so that was not that big probleme.
9.7 Excellent
Pros: All around great stay. Clean, with friendly and helpful staff, and great facilities. Also easy taxi or bus ride to almost all central attractions. 24 hour room service was a plus too!
Cons:
10.0 Excellent
Pros: Close to both the city and hotel zones.
Cons: No coffee pot or fridge! Expensive coffee available in the lobby.
With a stay at Real Inn Cancun in Cancun (Zona Hotelera), you'll be a 3-minute walk from Langosta Beach and 11 minutes by foot from Tortuga Beach. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
With a stay at Hotel Casa Maya in Cancun (Zona Hotelera), you'll be a 4-minute walk from Langosta Beach and 14 minutes by foot from Tortuga Beach. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 471 reviews
All reviews
- All reviews
Excellent
9.7
Pros: The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
Excellent
10.0
Pros: Everything else especially buffet
Excellent
9.0
Pros: Very good breakfast. Clean beach. Grocery store and exchange in the hotel.
Good
6.0
Pros: Lovely beach, nice food and Alejandro the waiter was great. Not bad value for money but more 3 star than 4.
Good
7.0
Excellent
10.0
Pros: The breakfast buffet, included, was fantastic with good food and great variety.
Excellent
9.0
Pros: The location of the hotel was great. It was right in front of sea and has private beach. The facilities were great as the hotel had good options for restaurants, there was an in-house convenience store. The breakfast was well spread including several made to order options. The focus on less plastic usage was great.
Excellent
8.0
Pros: We liked our little balcony, clean room, excellent options for children to play (trampoline, playground, kid's pool, beach toys) and were happy for the little convenience store in the lobby for snacks. Breakfast buffet was very varied.
Excellent
10.0
Pros: Everything and everyone was wonderful!
-383007.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8.0 Excellent
Based on 471 reviews
Cleanliness
8.4
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.1
Value for money
7.5
9.7 Excellent
Pros: The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
Cons: One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey, parrot, etc. But I just told them no, and they went away. No biggie.
10.0 Excellent
Pros: Everything else especially buffet
Cons: Pool closed early
9.0 Excellent
Pros: Very good breakfast. Clean beach. Grocery store and exchange in the hotel.
Cons: No kettle in the room. Don't book the isla mujeres trip from the hotel - it's really poor.
6.0 Good
Pros: Lovely beach, nice food and Alejandro the waiter was great. Not bad value for money but more 3 star than 4.
Cons: The rooms were VERY dated. Not what you see in the pictures at all. Areas on the beach as shown in pictures were only for elite members so you also can’t use those. Overall the general service didn’t make me feel very welcome. E.g. 30mins to check in, allowed me to struggle upstairs with a heavy suitcase/backpack, didn’t allow me to check out slightly later for a flight, asked me to move from a hammock in the elite zone despite they being no one else there (and 3 more hammocks).
7.0 Good
Pros:
Cons: The rooms are not up to date. Looks very out dated
10.0 Excellent
Pros: The breakfast buffet, included, was fantastic with good food and great variety.
Cons: The bathroom was not vented thus very humid following a nice hot shower.
9.0 Excellent
Pros: The location of the hotel was great. It was right in front of sea and has private beach. The facilities were great as the hotel had good options for restaurants, there was an in-house convenience store. The breakfast was well spread including several made to order options. The focus on less plastic usage was great.
Cons: They should have provided complementary water bottle in the room or a water dispenser. The hotel should also explain all the facilities available in the hotel such as gym, laundry, restaurant options. We have to discover these facilities ourselves.
8.0 Excellent
Pros: We liked our little balcony, clean room, excellent options for children to play (trampoline, playground, kid's pool, beach toys) and were happy for the little convenience store in the lobby for snacks. Breakfast buffet was very varied.
Cons: We liked everything.
10.0 Excellent
Pros: Everything and everyone was wonderful!
Cons: Nothing! Everything was fine!
With a stay at Hotel Casa Maya in Cancun (Zona Hotelera), you'll be a 4-minute walk from Langosta Beach and 14 minutes by foot from Tortuga Beach. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Located in Zona Hotelera, this beachfront property is next to a golf course and within 1 mi (2 km) of Las Perlas Beach, Turtle Beach, and Langosta Beach. Tortuga Beach and Plaza Las Americas are also within 3 mi (5 km).
Overall 7.8 Good
Based on 111 reviews
All reviews
- All reviews
Okay
5.4
Pros: The buffet was decent
Good
7.5
Pros: Average Ito good. Food very poor quality
Excellent
9.0
Pros: The breakfast is very nice for Asian vegetarian。
Okay
5.8
Pros: The food was pretty good for all inclusive
Excellent
10.0
Pros: We enjoyed the food and the staff and Reggie at the front desk was Awesome
Excellent
9.0
Pros: The staff made of feel like family special thanks to Freddy he went out of his way to help me celebrate my friends Bday and the Bartenders are great and we loved out room
Good
7.5
Pros: The staff was amazing
Excellent
8.0
Okay
5.0
Pros: the location, its in the middle between downtown and the happening area
Good
6.4
Pros: Liked the pool, the hotel was very relaxing
Good
6.7
Pros: The room was very clean and spacious worth price paid. The front desk staff was also helpfull
Okay
4.7
Pros: Great pool
Okay
5.7
Pros: staff was very freindly good motel for the money
Okay
5.3
Pros: Nice Beach location, adequate rooms, lovely garden surrounding rooms and good security. Secure and ample parking. Little convenience store on location for refreshments. Cash accepted as payment no extra charges. Quiet, close to resturants, friendly staff.
Okay
4.6
Pros: Nothing remarcable
Okay
5.4
Pros: The room was big, clean and was comfy
Details
Reviews
Overall 7.8 Good
Based on 111 reviews
Cleanliness
8.3
Comfort
8.3
Location
8.0
Services
8.0
Staff
8.2
Value for money
7.7
5.4 Okay
Pros: The buffet was decent
Cons: There was no electrical outlet in the bathroom so how do you dry your hair! I called maintenance and they installed one. Wasted an hour of MY time. They shut off the water one day..hard to take a shower after being at the beach. The resort had entertainment at night after 9 pm and it was loud to say the least. I booked a king bed but got 2 doubles. Will definitely not stay here again and will not recommend.
7.5 Good
Pros: Average Ito good. Food very poor quality
Cons: The hotel airport taxi is over charged by 150%. He didn’t wait for my sister and brother the previous day. The luggage storage porter took away my daughter ‘s neck travel pillow.
9.0 Excellent
Pros: The breakfast is very nice for Asian vegetarian。
Cons: The dinner is no good for Asian vegetarian (We do not eat onion and garlic。
5.8 Okay
Pros: The food was pretty good for all inclusive
Cons: Needed better drink options. Cheap liquor options. Rooms could have been cleaner. We only had one blanket in our room. The music is way too loud next door. Thumping music coming from Temptations until 1 am
10.0 Excellent
Pros: We enjoyed the food and the staff and Reggie at the front desk was Awesome
Cons: That they did not provide face towels
9.0 Excellent
Pros: The staff made of feel like family special thanks to Freddy he went out of his way to help me celebrate my friends Bday and the Bartenders are great and we loved out room
Cons: Everything was great, it would be better if there were much larger variety of food,
7.5 Good
Pros: The staff was amazing
Cons: The beach
8.0 Excellent
Pros:
Cons: We had to wait for room towels EVERY DAY to be delivered late in the afternoon to be able to take a shower !!!!
5.0 Okay
Pros: the location, its in the middle between downtown and the happening area
Cons: i did not like the staff, they were rude, lazy. I think the hotel looked more as a pet shop rather than a hotel, full of insects, mosquitos and cats. U should see the breakfast that was included: 3 toasts and jam.
6.4 Good
Pros: Liked the pool, the hotel was very relaxing
Cons: The shower needs a little improvement, it sprayed in all directions.
6.7 Good
Pros: The room was very clean and spacious worth price paid. The front desk staff was also helpfull
Cons: I was not given he obtion for additional amenities example choose ocean view or need fridge in room.
4.7 Okay
Pros: Great pool
Cons: Expensive transportation.
5.7 Okay
Pros: staff was very freindly good motel for the money
Cons:
5.3 Okay
Pros: Nice Beach location, adequate rooms, lovely garden surrounding rooms and good security. Secure and ample parking. Little convenience store on location for refreshments. Cash accepted as payment no extra charges. Quiet, close to resturants, friendly staff.
Cons: It was older and need of upgrading, cleaniness was marginal
4.6 Okay
Pros: Nothing remarcable
Cons: the beach
5.4 Okay
Pros: The room was big, clean and was comfy
Cons: The hotel is quite old and the pool is not very clean. The beach in front of the hotel is full of boats and at sunset you get eaten alive by hungry mosqitos. The breakfast consisted of toast and jam + coffee.
Located in Zona Hotelera, this beachfront property is next to a golf course and within 1 mi (2 km) of Las Perlas Beach, Turtle Beach, and Langosta Beach. Tortuga Beach and Plaza Las Americas are also within 3 mi (5 km).
With a stay at Hotel Sotavento & Yacht Club in Cancun (Zona Hotelera), you'll be a 5-minute drive from Tortuga Beach and 6 minutes from Delphinus Dreams. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 7.5 Good
Based on 1,583 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Excellent, professional staff, clean and quiet room, in great location for a reasonable price. Stayed 4 more days than I planned because I liked this place so much.
Good
6.7
Pros: The location is pretty good, there are public buses right around the corner going to the beaches and the city. Great value for money Free Parking is available The room is big and the beds are comfy
Excellent
8.2
Pros: Excellent value for price. The breakfast was good considering it was included. Jungle garden was well kept and interesting. Location is on bus line for easy access. Air conditioner worked well and kept room cool.
Okay
4.0
Pros: Price was good. In hotel zone but a little far from the downtown and things.
Good
6.7
Pros: Location, good shower..
Excellent
9.0
Pros: room and pool were good, restaurant was ok for breakfast and lunch , all staff very friendly!
Excellent
9.0
Pros: I think hotel should be improve breakfast setup.
Good
6.0
Pros: It's a good place to spend the night. With a good price.
Excellent
10.0
Pros: Very special happy atmosphere of a Yacht Club in tropics with marine adventure spirit, and very relaxing and quiet at the same time. All the territory is amazing jungle-looking garden. The pool is surrounded with tropical plants as well as the rest areas. The big palapa - restaurant is next to the pool. Food is inexpensive and tasty. Very cozy and comfortable unique place. We stayed there for 3 nights in the beginning of our trip to Riviera Maya, and came back for 3 nights again at the end of our trip. Rooms are very comfortable and well designed. Shower is big, hot water and water pressure is fine. Special Sotavento brand natural soap bars, high quality toilet paper, shower mats along with towels, free water bottles every day, great working air conditioner, comfortable beds are main details of room comfort. Staff is very friendly and helpful. It is secluded quiet place, and at the same time it is only about 250 m to the closest beach, ferry to the island and other attractions. Bus stop is about 100 m, so you can easily get anywhere in Cancun for 12 pesos. Bike/pedestrian path goes through all Zona Hotelera. We had a rental car, and we were always able to find free parking near public beaches except for Caracol where parking fee was 100 pesos per day.
Excellent
9.2
Excellent
9.0
Pros: The hotel has an excellent location where we went on a tour of a biosphere reserve and saw flamingoes and crocodiles. The hotel staff were very friendly.
Excellent
10.0
Details
Reviews
Overall 7.5 Good
Based on 1,583 reviews
Location
9.2
Beach
8.4
Service
6.1
Comfort
4.7
Room
4.6
Breakfast
3.5
Cleanliness
3.3
WiFi
1.9
Location
9.5
Service
5.5
Comfort
4.8
Breakfast
3.8
Room
3.8
Cleanliness
3.4
WiFi
0.8
Location
9.2
Service
5.8
Pool
5.2
Comfort
4.8
Amenities
4.8
Room
4.6
Breakfast
3.3
Cleanliness
3.1
WiFi
1.3
Location
9.2
Service
6.5
Comfort
4.4
Room
3.4
Cleanliness
2.9
10.0 Excellent
Pros: Excellent, professional staff, clean and quiet room, in great location for a reasonable price. Stayed 4 more days than I planned because I liked this place so much.
Cons:
6.7 Good
Pros: The location is pretty good, there are public buses right around the corner going to the beaches and the city. Great value for money Free Parking is available The room is big and the beds are comfy
Cons: Not very clean, almost all towels have stains on them (small blood drops...etc) The room has a strong smell of cleaning detergent TV is small, the safe is tiny (doesn’t fit a tablet) The front desk is not helpful with poor English skills Breakfast buffet has very poor options and ravens always flying in and eating from the tables Can’t really use the pool since there are always diving lessons taking place To sum up: good value for money if you don’t have a car and wanna stay at the Hotel Zone for less money Otherwise i would rather take a better hotel in the city and take a bus/car to the beach
8.2 Excellent
Pros: Excellent value for price. The breakfast was good considering it was included. Jungle garden was well kept and interesting. Location is on bus line for easy access. Air conditioner worked well and kept room cool.
Cons: A small refrigerator in room would be nice, not necessary but nice. The breakfast was nice but never changed, maybe offer variety on different days.
4.0 Okay
Pros: Price was good. In hotel zone but a little far from the downtown and things.
Cons:
6.7 Good
Pros: Location, good shower..
Cons: Mattress (too soft), musty smell.
9.0 Excellent
Pros: room and pool were good, restaurant was ok for breakfast and lunch , all staff very friendly!
Cons: more chairs and lounges, very few chairs seem to be taken by local families in the afternoon
9.0 Excellent
Pros: I think hotel should be improve breakfast setup.
Cons: Restaurant service
6.0 Good
Pros: It's a good place to spend the night. With a good price.
Cons: They didn't have towels by the time we get there.
10.0 Excellent
Pros: Very special happy atmosphere of a Yacht Club in tropics with marine adventure spirit, and very relaxing and quiet at the same time. All the territory is amazing jungle-looking garden. The pool is surrounded with tropical plants as well as the rest areas. The big palapa - restaurant is next to the pool. Food is inexpensive and tasty. Very cozy and comfortable unique place. We stayed there for 3 nights in the beginning of our trip to Riviera Maya, and came back for 3 nights again at the end of our trip. Rooms are very comfortable and well designed. Shower is big, hot water and water pressure is fine. Special Sotavento brand natural soap bars, high quality toilet paper, shower mats along with towels, free water bottles every day, great working air conditioner, comfortable beds are main details of room comfort. Staff is very friendly and helpful. It is secluded quiet place, and at the same time it is only about 250 m to the closest beach, ferry to the island and other attractions. Bus stop is about 100 m, so you can easily get anywhere in Cancun for 12 pesos. Bike/pedestrian path goes through all Zona Hotelera. We had a rental car, and we were always able to find free parking near public beaches except for Caracol where parking fee was 100 pesos per day.
Cons: Everything was great! No any improvement necessary but would be nice to have couple bars or hooks in the shower to hang dripping wet swimsuits. Also, would be nice to have brakes on wheels for beds to fix their positions on the floor better, so they won't slide if someone sits down carelessly.
9.2 Excellent
Pros:
Cons: The only thing is they’ve got to upgrade the WiFi so it’s available in the room apart from that it was great!!
9.0 Excellent
Pros: The hotel has an excellent location where we went on a tour of a biosphere reserve and saw flamingoes and crocodiles. The hotel staff were very friendly.
Cons: The bathrooms are old but functioned well.
10.0 Excellent
Pros:
Cons: Very nice people
With a stay at Hotel Sotavento & Yacht Club in Cancun (Zona Hotelera), you'll be a 5-minute drive from Tortuga Beach and 6 minutes from Delphinus Dreams. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
It is a beautiful hotel perfect for couples and families, located 25 min from Cancun International Airport and only 5 min from downtown and 3 min of the new mall Puerto Cancun. It has 209 rooms with the necessary amenities to provide your a pleaseant stay and balconies overlooking the sea or the lagoon. Enjoy our exquisite international buffet in our restaurant principal, and if you want to try and excellent drink the best option is the sport bar.
Overall 7.4 Good
Based on 2,156 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Great value for money for a budget hotel. Right on the beach. Clean. Big buffet breakfast. The staff in the restaurant were so friendly and helpful, especially Andreas, Francesco and Pedro. Nice balcony. Coffee machine in the room. Big shower. Comfy beds.
Excellent
8.8
Pros: Property was fine
Good
6.8
Pros: staff bar really friendly!!!
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Details
Reviews
Overall 7.4 Good
Based on 2,156 reviews
Breakfast
9.4
Location
8.1
Bar
6.7
Service
6.3
Value
6.1
Food
5.7
Room
4.2
Pool
3.7
Cleanliness
3.7
Vibe
3.5
Beach
3.3
Amenities
3.1
Wellness Area
2.5
WiFi
1.9
10.0 Excellent
Pros: Great value for money for a budget hotel. Right on the beach. Clean. Big buffet breakfast. The staff in the restaurant were so friendly and helpful, especially Andreas, Francesco and Pedro. Nice balcony. Coffee machine in the room. Big shower. Comfy beds.
Cons: WiFi was slow sometimes & a few times didn't work.
8.8 Excellent
Pros: Property was fine
Cons:
6.8 Good
Pros: staff bar really friendly!!!
Cons: it is not friendly Deaf.... asked few times water hot is not work...
It is a beautiful hotel perfect for couples and families, located 25 min from Cancun International Airport and only 5 min from downtown and 3 min of the new mall Puerto Cancun. It has 209 rooms with the necessary amenities to provide your a pleaseant stay and balconies overlooking the sea or the lagoon. Enjoy our exquisite international buffet in our restaurant principal, and if you want to try and excellent drink the best option is the sport bar.
Located in Cancun (Zona Hotelera), Hotel Imperial las Perlas is within a 10-minute drive of Tortuga Beach and Turtle Beach. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Overall 7.4 Good
Based on 1,635 reviews
All reviews
- All reviews
Excellent
8.0
Pros: The staff is so friendly . Bartenders really made you feel at home and always keeping your drinks filled . Cleaning staff worked hard at keeping my room clean and always fresh towels . Food staff cleaned your tables off promptly and got you refills . Breakfast was my favorite meal as I am vegetarian. Plenty of fruits and salads thru out the day . Before lunch and dinner hamburgers , hot dogs and French fries were always being enjoyed at the bar . Pool was always clean and lots of fun
Okay
5.1
Excellent
8.0
Pros: Quiet location...
Okay
5.7
Pros: 1. Good for tight budget
2. Close to down-town and to main tourist hotels zone
3. Good transportation
4. Variety of activities and local tours
5. Little swimming pool
Excellent
8.0
Pros: Staff was friendly
Good
6.0
Pros: The hotel is more of a locals hotel. Not much English spoken amongst staff or patrons which gave more of an authentic feel. The restaurant is on the beach over the water. Everything is close with no need to walk far for anything. Good air conditioning in the room with large rooms.
Excellent
8.0
Pros: The pictures were accurate the hotel is Right on the beach. My room was clean with a kitchen and w nice view of the beach and pool. I liked that the only people staying here were Mexican families on Holiday and other Islanders. I like small beach front hotels and that's what I got. Close to down town Cancun. There is a restaurant to the hotel right over the water.
Excellent
9.4
Pros: beach and downtown proximity was great! The room was comfortable and price was right. Thank you for the great service too.
Excellent
10.0
Pros: the ocean view very quite close to many places staff outside office very friendly
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Details
Reviews
Overall 7.4 Good
Based on 1,635 reviews
Location
8.5
Beach
6.1
Service
6.0
Breakfast
5.6
Room
5.1
Food
4.8
Amenities
2.8
WiFi
1.2
8.0 Excellent
Pros: The staff is so friendly . Bartenders really made you feel at home and always keeping your drinks filled . Cleaning staff worked hard at keeping my room clean and always fresh towels . Food staff cleaned your tables off promptly and got you refills . Breakfast was my favorite meal as I am vegetarian. Plenty of fruits and salads thru out the day . Before lunch and dinner hamburgers , hot dogs and French fries were always being enjoyed at the bar . Pool was always clean and lots of fun
Cons: I didn't like leaving and coming home !
5.1 Okay
Pros:
Cons: air conditioner of every room are noisy
breakfast not included (extra $8usd)
beach too many algae
Too many boat around the properties.
Far from the activity street
8.0 Excellent
Pros: Quiet location...
Cons: Tiki bar was under construction...
5.7 Okay
Pros: 1. Good for tight budget
2. Close to down-town and to main tourist hotels zone
3. Good transportation
4. Variety of activities and local tours
5. Little swimming pool
Cons: 1. Small and mostly shaded beach front.
2. Beach is sufficient to bath, but not for swimming and snorkelling
3. Restaurant on the water in front of beach. Obscures the view. Staff running through the beach area back and forth all the day.
4. Buffet type restaurant seems to have very limited choice
5. The weather was not good.
8.0 Excellent
Pros: Staff was friendly
Cons: No laundry service
6.0 Good
Pros: The hotel is more of a locals hotel. Not much English spoken amongst staff or patrons which gave more of an authentic feel. The restaurant is on the beach over the water. Everything is close with no need to walk far for anything. Good air conditioning in the room with large rooms.
Cons: Nothing within walking distance outside hotel. Beds are hard and the rooms are old and outdated. The pool is heavily chlorinated to the point you don't want to go under water at all. Food was just ok. Not great but worked.
8.0 Excellent
Pros: The pictures were accurate the hotel is Right on the beach. My room was clean with a kitchen and w nice view of the beach and pool. I liked that the only people staying here were Mexican families on Holiday and other Islanders. I like small beach front hotels and that's what I got. Close to down town Cancun. There is a restaurant to the hotel right over the water.
Cons:
9.4 Excellent
Pros: beach and downtown proximity was great! The room was comfortable and price was right. Thank you for the great service too.
Cons: I would have really enjoyed having a coffee machine (even a cheap one would be enough) and a microwave. I had to go to the convenience store to make popcorn and heat my leftovers! Also, please please please put WIFI in the rooms and not just the lobby! Thank you.
10.0 Excellent
Pros: the ocean view very quite close to many places staff outside office very friendly
Cons: reception staff not very courteous.
Located in Cancun (Zona Hotelera), Hotel Imperial las Perlas is within a 10-minute drive of Tortuga Beach and Turtle Beach. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Nestled on the beach, this Zona Hotelera property is within a 5-minute walk of Jardín del Arte and Langosta Beach. Tortuga Beach and Turtle Beach are also within 1 mi (2 km).
Overall 0.0 Poor
Based on reviews
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Details
Reviews
Overall 0.0 Poor
Based on reviews
Nestled on the beach, this Zona Hotelera property is within a 5-minute walk of Jardín del Arte and Langosta Beach. Tortuga Beach and Turtle Beach are also within 1 mi (2 km).
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