Cancún hotels near Cancun Golf Club at Pok Ta Pok

Cons: Food.

Cons: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.

Cons: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.

Cons: Intermitent Wifi and Cable TV, extra charges for additional person.

Cons: Absolutely nothing!

Cons: There is no privacy in the bathroom.

Cons: Did NOT like the glass bathroom doors. No privacy.

Cons: Food Beds Pillows

Cons: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.

Cons: AC was not strong enough in the main restaurants.

Cons: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.

Cons: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!

Cons: Sunscreen too expensive

Cons: Everything was perfect

Cons: Being in Cancun, you will still experience the party at a minor level. It was a bit distracting and unrelaxing at times to hear clearly from our room the pool activities from the hotel next door till probably 1am on certain days. Also, the worst thing we experienced was the slow room service. No matter what time you would request it, it would take from 50 to 120 mins. I also had an accident with a juice that spilled inside my room, for which I had to wait over 1 hour for the cleaning services to arrive and take care of.

Cons: Our last night there our whole room smelled like sewage

Cons: I would think 2x if you're traveling solo. This hotel was couples, families.

Cons: You have to get up early to reserve your spot at the very crowded pool. It would also be nice if the restaurants took reservations. There is always a wait for the nicer restaurants.

Cons: Nothing to not like.

Cons: Check-in process and forcing to sit through a sales pitch.

Cons: Terrible experience overall. Cracked my tooth on room service food and no one seemed to care. The whole trip was a nightmare.

Cons: The food at the restaurants is really bad, plates are extremely small, food is poorly cooked and the service is also pretty bad. It’s a shame because the restaurants all are very nice and the hotel is beautiful.

Cons: Vacation club sales pitch.

Cons: Our sink over flowed in our second room

Cons: Room location was horrible.

Cons: The housekeeper stole $100. Not plug friendly in rooms

Cons: There were a few ants in our room but that is probably normal for most places in Mexico. The try to stay on top of it. Wifi was unbelievably slow if not nonexistent. Try getting an international data plan that doesn't screw you on rates.

Cons: I really did not like...scratch that...hated the sales pitch upon our arrival. An employee sat down with us to review the resort credits (that we never used BTW) and other details. I paid for the room online well in advance and really did not appreciate the pressure to go have a TWO HOUR breakfast with one of their sales people. I knew what I was buying before I arrived and did not need to be re-sold on the resort when we got there. My only knock on Secrets is the pressure to join their club and pay a high rate so we can visit their resorts on the cheap and our friends and family can go to their resorts for an inexpensive rate as well. Quite frankly, I am in no way shape or form interested in financing the vacations of friends and family. The Secrets club may work for some people but the notion seems utterly ridiculous to me!

Cons: staff Darcel rude and very unprofessional

Cons: Nothing!

Cons: There could be a shuttle service for guests who chose to pay upgrade for butler services in order to not have to use the not so great local taxis which pick you up at the hotel to get you around often with no air conditioner are these taxis.

Cons: Don't ever book with getaroom.com. They are a HUGE scam.

Cons: Poor communication Lots of empty promises Uncomfortable couch bed. My daughter had to sleep on the floor View of a palm tree and not the beach No help trying to extend stay

Cons: Loved it all!

Cons: Two different main entrance having to walk a lot layout of the hotel

Cons: not enough authenticity

Cons: Disliked: It's Cancun! What is there not to like _______ ? (if you fill in the blank, don't go). Okay, I did not like the ugly drunk Americans.

Cons: The food is ok but it takes way too long. sometimes it takes more than 40 mins of wait after ordering.

Cons: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key. Check out was good. Thank goodness it was a different person. Not really any activities at night though.

Cons: - Property: **BEWARE** when booking that this resort goes by "building type" and not "room type." I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD. After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket. Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday. There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross. And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM. - Staff: They always seemed to be trying to sell you on something. Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall. Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to. - Food: Quality was "OK". There was nothing I would go back for.

Cons: Room is not quite comfortable. Small bathroom, TV didn't work all the time and shower wasn't very good. Hotel is ok but for the price I espected much much more.

Cons: The wifi service was poor

Cons: wifi too poor

Cons: They ration their bottled water. Once you use yours for the day, which isn't much, you have to pay to get restocked or hope the lobby bar hasn't run out for the day.

Cons: The variety and quality of food was lacking. Waiters were pushy for tips

Cons: Food was just OK

Cons: We did get a bit tired of all of the sales people constantly trying to sell you excursions and had to call down multiple days to request mini fridge to be restocked after housekeeping cleaned.

Cons: Never a fan of the time share sales folks hanging in the lobby. Some of the music contained inappropriate lyrics for nearby kids to hear; also encouraging a drinking game in earshot of kiddos not the best with entertainment staff on the mic. Men’s bathroom near KUKU’s needs some TLC with a screwdriver on portions and door knob.

Cons: Nothing! Everything was perfect!

Cons: Noisy, noisy, noisy in the evening. Young adults slamming doors, running up and down halls, loud music - after repeated calls to front desk and security - nothing. Food was mediocre.

Cons: The buffet was hit or miss but there were other options available as well. The wifi was spotty and poor at times outside of the lobby area. There was a bit of sea weed on the beach but nothing that could deter us from staying again.