Cancún hotels near Yamil Lu'um Archaeological Zone

Cons: Food.

Cons: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.

Cons: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.

Cons: Intermitent Wifi and Cable TV, extra charges for additional person.

Cons: Absolutely nothing!

Cons: There is no privacy in the bathroom.

Cons: Did NOT like the glass bathroom doors. No privacy.

Cons: Food Beds Pillows

Cons: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.

Cons: AC was not strong enough in the main restaurants.

Cons: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.

Cons: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!

Cons: Sunscreen too expensive

Cons: Everything was perfect

Cons: Being in Cancun, you will still experience the party at a minor level. It was a bit distracting and unrelaxing at times to hear clearly from our room the pool activities from the hotel next door till probably 1am on certain days. Also, the worst thing we experienced was the slow room service. No matter what time you would request it, it would take from 50 to 120 mins. I also had an accident with a juice that spilled inside my room, for which I had to wait over 1 hour for the cleaning services to arrive and take care of.

Cons: Our last night there our whole room smelled like sewage

Cons: I would think 2x if you're traveling solo. This hotel was couples, families.

Cons: You have to get up early to reserve your spot at the very crowded pool. It would also be nice if the restaurants took reservations. There is always a wait for the nicer restaurants.

Cons: Nothing to not like.

Cons: Check-in process and forcing to sit through a sales pitch.

Cons: Terrible experience overall. Cracked my tooth on room service food and no one seemed to care. The whole trip was a nightmare.

Cons: The food at the restaurants is really bad, plates are extremely small, food is poorly cooked and the service is also pretty bad. It’s a shame because the restaurants all are very nice and the hotel is beautiful.

Cons: Vacation club sales pitch.

Cons: Our sink over flowed in our second room

Cons: Room location was horrible.

Cons: The housekeeper stole $100. Not plug friendly in rooms

Cons: There were a few ants in our room but that is probably normal for most places in Mexico. The try to stay on top of it. Wifi was unbelievably slow if not nonexistent. Try getting an international data plan that doesn't screw you on rates.

Cons: I really did not like...scratch that...hated the sales pitch upon our arrival. An employee sat down with us to review the resort credits (that we never used BTW) and other details. I paid for the room online well in advance and really did not appreciate the pressure to go have a TWO HOUR breakfast with one of their sales people. I knew what I was buying before I arrived and did not need to be re-sold on the resort when we got there. My only knock on Secrets is the pressure to join their club and pay a high rate so we can visit their resorts on the cheap and our friends and family can go to their resorts for an inexpensive rate as well. Quite frankly, I am in no way shape or form interested in financing the vacations of friends and family. The Secrets club may work for some people but the notion seems utterly ridiculous to me!

Cons: staff Darcel rude and very unprofessional

Cons: Nothing!

Cons: There could be a shuttle service for guests who chose to pay upgrade for butler services in order to not have to use the not so great local taxis which pick you up at the hotel to get you around often with no air conditioner are these taxis.

Cons: Don't ever book with getaroom.com. They are a HUGE scam.

Cons: Poor communication Lots of empty promises Uncomfortable couch bed. My daughter had to sleep on the floor View of a palm tree and not the beach No help trying to extend stay

Cons: Loved it all!

Cons: Two different main entrance having to walk a lot layout of the hotel

Cons: not enough authenticity

Cons: Disliked: It's Cancun! What is there not to like _______ ? (if you fill in the blank, don't go). Okay, I did not like the ugly drunk Americans.

Cons: The food is ok but it takes way too long. sometimes it takes more than 40 mins of wait after ordering.

Cons: The air condition works but any time you open any door it shuts off. So, if you are in and out during the day; your room will be cool but not as to what you think will be the best comfort you expect. When you wake in am you will be cold, but during day; not so much.. Keep doors sealed and shut .

Cons: Check in process was very inconvenient and frustrating. Even though checkin time was 3pm we couldnt do check in till 4 pm. As a compensation, my group received free hydrotherapy which was nice. The next day, i had to change the room because finest didnt reserve two rooms next to each other even though i reserved two rooms. I was told that the room will be ready by 2pm but it wasnt ready till 4 pm again! I wasted a lot of time the first 2 days. They seriously need to improve their check in process, besides this, i loved my stay here.

Cons: The Jacuzzi tub in your room can overflow very easily if you fill it too high...beware. They don't serve red bull or any energy drinks on the property. Some restaurants were closed, due to private parties, so you don't always get as many choices as you expect. They ran out of towels in the beach/pool area. Most restaurants are closed between 4-6pm. Dress code in the different restaurants and no reservations allowed is a pain. There was quite a bit of seaweed on the sand due to a lot of wind. There are way too many light switches in the room, it can take 10 minutes just to figure out how to turn them all off at the end of the night.

Cons: The wifi service was poor

Cons: wifi too poor

Cons: They ration their bottled water. Once you use yours for the day, which isn't much, you have to pay to get restocked or hope the lobby bar hasn't run out for the day.

Cons: The variety and quality of food was lacking. Waiters were pushy for tips

Cons: Food was just OK

Cons: We did get a bit tired of all of the sales people constantly trying to sell you excursions and had to call down multiple days to request mini fridge to be restocked after housekeeping cleaned.

Cons: Never a fan of the time share sales folks hanging in the lobby. Some of the music contained inappropriate lyrics for nearby kids to hear; also encouraging a drinking game in earshot of kiddos not the best with entertainment staff on the mic. Men’s bathroom near KUKU’s needs some TLC with a screwdriver on portions and door knob.

Cons: Nothing! Everything was perfect!

Cons: Noisy, noisy, noisy in the evening. Young adults slamming doors, running up and down halls, loud music - after repeated calls to front desk and security - nothing. Food was mediocre.

Cons: The buffet was hit or miss but there were other options available as well. The wifi was spotty and poor at times outside of the lobby area. There was a bit of sea weed on the beach but nothing that could deter us from staying again.