Pick-up location | Alsip |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Minivan, Premium |
Rental locations | 1 |
Popular agencies | Enterprise |
Economy | $69/day |
Compact | $69/day |
Full-size | $74/day |
Minivan | $152/day |
Premium | $75/day |
Compact SUV | $77/day |
Avis
6.6
Good
13 reviewsCleanliness
8.0
Comfort
6.0
Pick-up/Drop-off
5.3
Value for money
7.3
One location in Alsip
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Reviews
10.0 Excellent
Dec 2020
Pros:
I’m probably never going to use another service except for you guys because of how smooth everything was!Cons:
N/A, I’m thoroughly impressed2.0 Mediocre
Mar 2020
Pros:
The young gentlemen at the front desk counter was very unprofessional and rude. He canceled my reservation and told me that he doesn’t need my business.Cons:
I honestly think that there is no help for this location. Unless they hire new people who are professional and friendly towards the customers.6.0 Good
Jul 2019
Pros:
Staff and service was very good.Cons:
I had booked a car Chevy Malibu or similar. They said I could only have a VW Beetle unless I paid additional fee and that they strongly recommended I upgrade given the performance and size of the VW.2.0 Mediocre
Jun 2019
Cons:
I didn't rent it from you after they raised my quoted price from $115 to like $180 please make sure I am not charged thank you2.0 Mediocre
Mar 2019
Pros:
There was nothing to likeCons:
The rep at the location called an hour before pickup to tell me they had NO INVENTORY!10.0 Excellent
Jul 2018
Pros:
They helped me when I had a problem with insurance - let me call from their phone (since it is very expensive to call from USA for Czech people), were smiling all the time, gave us clean car and drop off was very fast and easy.Hertz
4.6
Okay
26 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
4.6
Value for money
4.6
3 locations in Alsip
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2.0 Mediocre
Apr 2021
Cons:
The car was dirty. It had a tire that kept going flat with the lights in on the dash. It smelled like smoke.2.0 Mediocre
Apr 2021
Pros:
NothingCons:
They could have updated their system to not having any vehicles available! I secured a vehicle and then 2 hours later someone from hertz called me stating there were no vehicles in stock. And they looked around the area and nothing was available. Very frustrating and inconvenient. If I didnt answer the call while at work. I would have been driven to hertz and been left without a car.10.0 Excellent
Oct 2020
Pros:
Tonya was professional and efficient. She was working alone on reservations, line had 5 people ahead and 5 behind. Everyone walked in together almost and she was getting people in and out. Thanks Tonya2.0 Mediocre
Jul 2020
Pros:
You guys suck. I book online from you guys and when I showed up hertz told me they were out for cars. I would never recommend you guys or hertz to anyoneCons:
Actually have my car that i Reserved Next time I’ll just go to enterprise like I had to this time7.2 Good
Jun 2019
Pros:
Staff was great unfortunately car wasn’t cleanCons:
Carpet was soaked4.0 Okay
May 2019
Pros:
I liked the location compared to other companies.Cons:
The car's exterior had not been washed when I picked it up. Also, when I dropped off the car I walked into the office and there was no one in the office or the lot for a full 10 minutes...very weird. No explanation offered. The Ford Focus seemed to have some transmission problems.Enterprise
4.4
Okay
14 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
6.0
Value for money
6.0
4 locations in Alsip
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Reviews
6.8 Good
Sep 2020
Pros:
Pickup and dropoff was greatCons:
The car looked clean but I had cleaning wipes and looks are deceiving. I used a half of container of the cleaning wipes and they was black after cleaning the car after I picked it up. The seats had some stains and brown stuff on them10.0 Excellent
Sep 2019
Pros:
The staff in oak lawn is excellent6.0 Good
Aug 2019
Pros:
Drop off was easy.Cons:
I did not like that the car that I chose was not available. This place has limited options. It took about 30-40minutes to get my car rental since they had to clean it. The car also did not have a full tank of gas. Recommend going to another place.10.0 Excellent
Jan 2017
Pros:
The car! Got to rent a beemer for the same cost of a sub compact!10.0 Excellent
Jan 2017
Pros:
They called me to confirm my rental after I booked it (a human), which was a very nice touch. The staff at the rental counter were extremely friendly and got me in and out quick on pick-up and again on return. Very grateful for excellent staff at the Enterprise in Oak Lawn, Illinois (SW Hwy)2.0 Mediocre
Dec 2016
Cons:
When I booked I said car rental at O'Hare Airport. Apparently I got an Enterprise car rental about 1 hours from the airport because it was cheapest. When I went to the Enterprise rental car at O'Hare, they told me that happens a lot, but they did not offer any customer service. It was like "oh well". I asked if they could book me a car there at their location and they said they couldn't. Finally, after asking what I should do, they gave me some of their"competitor" phone numbers at O'hare location and I contacted them. Of course it was more money and we had to take a shuttle back to the airport and then over to the other agency, but we finally got the car! Terrible experience!Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Alsip
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Reviews
6.8 Good
Jan 2017
Pros:
When I eventually got a car, in Evanston, the service was good and the car was fine.Cons:
I came from VA to Chicago on Xmas day. I assumed the pickup location was near the airport (Ohare). When I got to the Budget office adjacent to Ohare, it turned out I was in the wrong location. I needed to get to another location 30 miles away which had already closed for the day, in fact they had closed before my flight arrived at 2pm. The Ohare office had no extra cars so I was without a rental car to use to get to my Xmas day dinner with relatives. I got a rental in Evanston the next day. Needless to say, this was a frustrating experience. Any thoughts on how to avoid a repeat of the problem in the future?2.0 Mediocre
Jan 2017
Pros:
No one showed up to the location to work that day. When I arrived there were several other customers that had been waiting for 2 hours for someone to arrive. Customer service was no help.9.6 Excellent
Dec 2016
Pros:
Eric and Greg were exceptionally nice and helpful. appreciate that very much.Cons:
Can't figure out how to pay a toll. :-(6.8 Good
Jan 2017
Pros:
When I eventually got a car, in Evanston, the service was good and the car was fine.Cons:
I came from VA to Chicago on Xmas day. I assumed the pickup location was near the airport (Ohare). When I got to the Budget office adjacent to Ohare, it turned out I was in the wrong location. I needed to get to another location 30 miles away which had already closed for the day, in fact they had closed before my flight arrived at 2pm. The Ohare office had no extra cars so I was without a rental car to use to get to my Xmas day dinner with relatives. I got a rental in Evanston the next day. Needless to say, this was a frustrating experience. Any thoughts on how to avoid a repeat of the problem in the future?2.0 Mediocre
Jan 2017
Pros:
No one showed up to the location to work that day. When I arrived there were several other customers that had been waiting for 2 hours for someone to arrive. Customer service was no help.9.6 Excellent
Dec 2016
Pros:
Eric and Greg were exceptionally nice and helpful. appreciate that very much.Cons:
Can't figure out how to pay a toll. :-(