Pros: Nothing really
Cons: No drop off info given, no directions on where to go, what to expect at drop off, no info on charges/rate for early drop off. The car was damaged and had an under carriage piece hanging down which we didn't realize until after being on the road for a while. Piece of junk.
Pros: The drop-off was super easy and the drop-off staff was great.
Cons: We booked a full-size SUV months in advance because we were traveling with a toddler, car seat, stroller, and luggage. They did not have a full-size SUV, so we had to cram in a different car which barely fit everything, including the car seat. There was barely any extra inventory to choose from. They offered us a $20 discount, which was nice, but we would’ve rather had the car we originally reserved.
Pros: The lady at the counter was professional and courteous. She made my day smooth.
Cons: Better directions to the office
Pros: Helen at the desk was very helpful in ensuring I received the right type of vehicle.
Cons: The gentleman who checked in customers seemed to not be aware of inventory or correctly assign me my vehicle without interjection from a supervisor.
Cons: My event was canceled due to Covid-19 but Fox would not refund my money.
Cons: Yes very.i’ll be Doing business with you again
Pros: The staff was very friendly, and the vehicle was very clean.
Cons: The vehicle I was given, a Mitsubishi Outlander instead of the Volkswagen Jetta I reserved, was terrible to drive. It was very unstable driving on the highway, and the battery inexplicably died. This caused me to have to contact a tow company for a jump, for which the Allianz insurance I purchased through KAYAK refused to compensate me for. Be aware that the insurance they provide will not help with any Roadside Service. Buyer Beware.
Cons: I have been trying to reschedule this due the WORLDWIDE pandemic. They won’t even respond at this point to me. I will never use FOX again.
Pros: I asked to use my debit card and was discouraged because the hold was higher..... I told them I didn’t care and they refused to follow my request. I did not feeling like arguing with them. I asked if I could change cards to pay for charges on file and they said that wouldn’t be a problem at drop off.... the agent checking me in gave me no time to review my charges or change my payment. His response was sorry....
Cons: Commutation and customer service. I ended paying twice the amount I intended on paying due to charges and fuel. In addition the car I requested that was confirmed in my booking was not available..... even though I saw 3 of them in the fox lineup next to my rental....
Cons: Counter person was helpful but overall was clunky. Other rental agencies have been smoother
Other suppliers in Burbank scored
- 8.7/10 Alamo car rentals in Burbank
- 7.6/10 Avis car rentals in Burbank
- 7.3/10 Budget car rentals in Burbank
- 8.4/10 Enterprise car rentals in Burbank
- 7.4/10 Hertz car rentals in Burbank
- 7.6/10 Dollar car rentals in Burbank
- 7.5/10 Thrifty car rentals in Burbank
- 7.4/10 Payless car rentals in Burbank
- 9.1/10 Midway car rentals in Burbank
Where can I find Fox car rentals in Burbank?
Address2501 N. Hollywood Way
|Monday||05:00 - 23:30|
|Tuesday||05:00 - 23:30|
|Wednesday||05:00 - 23:30|
|Thursday||05:00 - 23:30|
|Friday||05:00 - 23:30|
|Saturday||05:00 - 23:30|
|Sunday||05:00 - 23:30|
Phone+1 818 573 5533
Top tips for renting a car from Fox in Burbank
- 25% of our users found rental cars from Fox in Burbank for $36 or less
- Book your rental car from Burbank in Fox at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Fox in Burbank are around 38% cheaper than other car types, on average