Reviews for Fox in Burbank
- All reviews 100%
Dec 19 2017
Pros: Easy pick up drop off.
Cons: Seats were stained. Car smelled kinda funny.
Dec 9 2017
Would never rent a Fox car again
Cons: Experience from start to finish was horrible. Customer service horrible. Price inflated from what I registered. Insurance option on line turned out to be 3rd party. Car sounded like the engine was about to blow and there was no one available to turn car back into. Worst renting experience I've ever had!
Nov 21 2017
BUR Car Rental from FOX
Pros: Once I found the Fox counter, the checkout process was fast.
Cons: Burbank airport car rentals are confusing if your not coming in on a flight. Car rentals are only clearly marked from inside the airport. The rental car sounded like it needed some work.
Oct 30 2017
The car was filfthy
Pros: The girl at the car return was very sweet and apologetic when I complained about the car being dirtier than I have ever seen any car. The ONLY good thing about FOX is their hours they open at 5am. This is my second time renting with them. The first time was fine but this time was horrible.
Cons: The car was not CLEAN OR EVEN CLEANED. The guys that processed the rental were rude and lazy. I asked if he would do a walk through with me to look at the car and he said "I already looked at the car, it's fine".