Reviews for Fox in Burbank
- All reviews 100%
Dec 31 2016
Booked car rental two weeks prior to have it myste
Cons: Booked a car at a fair rate through KAYAK for Fox Rent-A-Car two weeks prior to reservation date. Within three days of the reservation date Fox Rent-A-Car told me that they did not have any reservation on file and that I could rebook a reservation but at a higher rate. Somehow my confirmation email frm Kayak/Fox had vanished from my inbox as well. The only way I was able to check my sanity is because I kept a screenshot of the page after book. This did me no good as I was not able to get the car at the initial booking rate. Went with another company will not use Fox Rent-A-Car again and I am skeptical about using KAYAK for Rent-A-Car services also.
Dec 11 2016
Cons: Reserved a Jeep. Showed up and they didn't have it, but offered to put me in the next higher class for more money also offered the next lower class but I had to complain before they would give it to me for the lower rate. Car was filthy, smelly, and generally ready for retirement.
Dec 3 2016
Very bad service
Pros: it was nothing to like.
Cons: I will never ever go back to fox again. The worst experience I ever had.
Oct 10 2016
Won't rent through Fox again at Burbank Airport
Pros: The car I received was fine, though it was missing a hubcap! Never had that happen before!
Cons: The wait time at the counter was sooooo slow. Then, when I brought the car back, same thing. I had to actually go find someone to check my car back in after a long wait with zero attention.