Reviews for Alamo in Burbank
- All reviews 100%
Oct 22 2016
Good service, poor car.
Pros: Car was new, clean and pick up and drop off was seamless. No pressure to purchase additional products.
Cons: The car was a brand new Jeep compass, but it felt like a car from the 90's. There was no USB, Bluetooth was impossible to set up (needed some pin number by calling a separate service), etc. For a car built in 2016, this was a disappointment. I think Alamo should reconsider before using cars with the bare minimum in 2016. I would avoid renting an SUV class next time and just go with a full size or standard size.
Sep 6 2016
Pros: Friendly service, and great price for a new vehicle.
Sep 3 2016
Pros: Easy. Quick. Friendly. We were very happy with the entire process.
Jul 21 2016
Pros: The young man at the Alamo desk at Bob Hope was very kind, gracious and professional. I have bipolar disorder and was very rude to him. I didn't intend to be mean, but I was and I still feel horrible about the way I acted. The car we got was a free upgrade. The Nissan was wonderful. And in perfect condition.