Reviews for Enterprise in Burbank
- All reviews 100%
May 10 2017
Pros: I didn't realize that they were not at the airport but the airport location coordinated with them to pick us up.
Cons: My car was not ready although I reserved it a month in advance. The did not have the size I had reserved & had to give me a much larger vehicle (fortunately at the same price).
Apr 27 2017
Cons: Terrible customer service and rates. They were out of economy cars so they gave us a suv but charged us for the suv at a rate of 90/day! My reservation was for 10/day. They wouldnt match better prices even when I showed them my reservation on my phone or showed them better deals via expedia and kayak. Never again.
Apr 11 2017
Pros: Great price. $10/day
Cons: They would not take debit card payment unless you had a flight or train ticket. And the6 would not run the debit card as a credit card even though they could have done that.
Apr 3 2017
Pros: Car cleanliness and ease of pick up and drop off