Pros: super easy, nice and friendly staff
Cons: Truck had some soda stuck to vents. Other than that it was all good...
Pros: The Burbank Enterprise staff was excellent, hands down, most pleasant rental experience I have ever had.
Pros: The car was new, clean , comfortable and smooth. The Staff at the pickup location was very friendly and provided us different options to choose our favorite car. He was professional, attentive and friendly.
Cons: The price could have been more customers pockets friendly. They should extend pickup and drop off service for all future customers.
Cons: I arrived with one person being assisted at the counter and two reps behind the counter. I was told I would have to wait by rep #2 (not helping a customer) in order for him to help someone outside with an appointment (I had an appointment and person rep #2 helped arrived after I did). The representative who helped was nice and friendly for sure yet could have been much more efficient, had better training, and could have been better at explaining the charges and costs associated with my rental. Also, when this rep provided an inspection of the vehicle, I was not assured by the scratches and marks evident on the front bumper and back bumpers, as the rep did not have me sign anything demonstrating these marks/scratches were there prior to my renting the vehicle...perhaps all of this was due to sub standard training, I'm not sure. It was a below average experience. I left concerned of the costs and scratches/marks on the vehicle which were there prior.
Pros: Slow,took half hour to get my car
Cons: faster service, drop off was great.
Pros: My confirmation number could not be looked up by enterprise and I got there. I basically had to fight for my car at the stated price I thought I was getting.
Cons: Communication between you and enterprise.
Cons: Horrendous wait — even though there were only a few customers. Getting the car too as long as our flight!
Pros: Friendly staff when we finally arrived to correct Enterprise location. It did save us money, but was a hassle we weren't prepared for.
Cons: When I called Enterprise to confirm the car reservation, I asked about pickup, since this was not the airport location. I was told it was 3.6 miles from airport and there would be a free shuttle to pick us up. Turned out to NOT be true, and almost 8 mile Lyft ride to get there.
Pros: The price was the same. Service was quick and easy.
Pros: Very friendly and helpful staff! Best in the business. Wouldn’t rent from anyone else
Cons: There were fees added on that were not explained correctly. They rushed you to sign documents which obligated you to the extra fees and they wouldn’t take them off.
Other suppliers in Burbank scored
- 8.7/10 Alamo car rentals in Burbank
- 7.6/10 Avis car rentals in Burbank
- 7.3/10 Budget car rentals in Burbank
- 7.4/10 Hertz car rentals in Burbank
- 7.6/10 Dollar car rentals in Burbank
- 6.1/10 Fox car rentals in Burbank
- 7.5/10 Thrifty car rentals in Burbank
- 7.4/10 Payless car rentals in Burbank
- 9.1/10 Midway car rentals in Burbank
Where can I find Enterprise car rentals in Burbank?
Address2501 N Hollywood Way Suite 8
|Monday||06:00 - 23:00|
|Tuesday||06:00 - 23:00|
|Wednesday||06:00 - 23:00|
|Thursday||06:00 - 23:00|
|Friday||06:00 - 23:00|
|Saturday||06:00 - 22:00|
|Sunday||06:00 - 23:00|
Phone+1 818 558 7336
Top tips for renting a car from Enterprise in Burbank
- 25% of our users found rental cars from Enterprise in Burbank for $39 or less
- Book your rental car from Burbank in Enterprise at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Enterprise in Burbank are around 38% cheaper than other car types, on average