Book Budget car rentals in Burbank

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Reviews for Budget in Burbank

  • All reviews 100%
6.8/10 Good
Based on 49 reviews
  • 6.1
  • 6.0
  • 5.4
  • 5.6

Recent reviews

Most recent
    8.0 Good
    Minivan
    Jun 16 2017
    Pros: Excellent vehicle and customer service!
    Cons: Nothing
    3.6 Mediocre
    Standard
    May 22 2017
    Cons: They wouldn't add our AARP discount at the counter when others do even if I didn't book through the aarp website..
    2.0 Poor
    Standard
    Apr 18 2017
    Terrible
    Cons: I made a car rental reservation for a convention I needed to attend over the weekend. I made the reservation online with my debit card and even called to make sure everything was ok and ready to go. Once I arrived to pick up the car In time to get to my engagement on schedule they refused to rent me the car because I did not have a returning flight and I was using a visa debit card. The same card that I used to make the reservation. Now when I talked to them on the phone they knew that I was local and was not flying in or out and made no mention of needing to have a credit card or a returning flight. When I asked to talk to the manager Brandy her or her team showed no signs of sympathy or willingness to help at all. Mind You I had 3 other people counting on me to pick them up. After me asking her any and all questions I could think of to resolve the issue and get on the road on time and expressing how unacceptable this was and how she was providing terrible customer service the only suggestion she made was for me to call another rental locations and see if they could help me there. I should have never been allowed to make a reservation with a card that they wouldn't accept or they should clearly state at the time of making the reservation that this card will only be valid for the reservation and a credit card will be needed at the time of pick up. $40 in lyft rides back and fourth and a lot of time wasted later I left without a car and no solutions or help from the team at Burbank Budget Rentals.
    2.0 Poor
    Feb 7 2017
    Cons: People receiving the car, we asked for the shuttle bus give us the WRONG information we almost miss our flight

Where can I find Budget car rentals in Burbank?

2501 North Hollywood Way, Budget car rentals

Address

2501 North Hollywood Way

Phone

+1 818 841 0447
Budget