Pick-up location | Burlington |
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Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Standard, Standard SUV, Supplier choice |
Rental locations | 3 |
Popular agencies | Enterprise, Avis, Budget |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Avis
6.0
Good
2 reviewsCleanliness
4.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
4.0
2 locations in Burlington
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Reviews
6.0 Good
Apr 2021
Pros:
The Staff member was a bit overwhelmed with the fact that the computer system was down, and I waited over 40 minutes before departing with the rental. He ddin’t walk out with me to inspect the vehicle so I took a video of the odometer and the stains and cigarette smoke damage to the interior as well as the scratches on the exterior. The member at the drop off was pleasant and courteous.Cons:
All the issues I mentioned above.6.0 Good
Apr 2021
Pros:
The Staff member was a bit overwhelmed with the fact that the computer system was down, and I waited over 40 minutes before departing with the rental. He ddin’t walk out with me to inspect the vehicle so I took a video of the odometer and the stains and cigarette smoke damage to the interior as well as the scratches on the exterior. The member at the drop off was pleasant and courteous.Cons:
All the issues I mentioned above.Enterprise
4.9
Okay
22 reviewsCleanliness
4.0
Comfort
7.5
Pick-up/Drop-off
5.0
Value for money
7.0
5 locations in Burlington
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Reviews
9.6 Excellent
Nov 2020
Pros:
Customer service was great2.0 Mediocre
Sep 2020
Pros:
Not at all. Enterprise Rental representatives were rude and obnoxious. Complete lack of customer focus.Cons:
Customer friendly8.4 Excellent
Jul 2020
Pros:
Staff friendly and courteous.Cons:
It’s can get very busy, make sure cars a properly maintained. The horn on brand new vehicle did not work. Other then that everything went well.10.0 Excellent
May 2020
Pros:
Service was great. The staff was very accomodating, professional and friendly.8.0 Excellent
Oct 2019
Pros:
The process relatively easy and quickCons:
The tires were under inflated6.0 Good
Oct 2019
Cons:
Customer service during pick-upBudget
3.6
Mediocre
11 reviewsCleanliness
2.0
Comfort
4.0
Pick-up/Drop-off
4.0
Value for money
4.0
2 locations in Burlington
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Reviews
5.2 Okay
Aug 2020
Pros:
The staff was really friendly and helpfulCons:
The car was not clean properly10.0 Excellent
Nov 2018
Pros:
Everybody was so polite2.0 Mediocre
Oct 2017
Cons:
I made the reservation online and got a call from the company(voicemail) that they might not have car I reserved so when i get there to pick up my car they will charge me the difference of any car they have available!!!!!!!!!!!! Why not provide that information online so that the customer can chose if they want to gamble. Good thing Enterprise don’t do that.4.0 Okay
Aug 2017
Cons:
Half hour delay returning shouldnt be steep penalty. Blah10.0 Excellent
Aug 2017
Pros:
Friendly service and they offered the best price around. When the AAA discount wasn't available he offered even a better discount. I would recommend this company.4.0 Okay
Aug 2017
Pros:
the check out was fast.Cons:
when I put in a early reservation, I want to get the car size I ask for, this did not happenHertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Burlington
Most popular agency | Enterprise |
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Most popular car type | Compact |
Average price | $68/day |
Good deal | $55/day |