Pros: the service person was friendly and knew his job.
Cons: There wasn't a car ready when I was suppose to pick it up. I was given an suv instead. Small one thank goodness. I had ordered a car because I had back surgery and needed better seat support. When I returned the car the time stamp had me down for an hour earlier which stated I was an hour late. That was taken care of thankfully. I won't book from again.
Apr 26 2016
Great vehicle, but "meh" service
Pros: The vehicle was absolutely brand new, and was in perfect condition. I couldn't have asked for a nicer example. I also got a fantastic rate, which is why I'll likely come back to Budget for future rentals.
Cons: The woman at the front desk wasn't rude, but she certainly wasn't friendly either. She could've just been having a bad day, but interacting with her was less than pleasant.
Jan 16 2017
Pros: Picked the car up and it was just the way it was left.