Cons: location. won't rent again from dollar. did not realize dollar was 2 miles from airprt. if I had known that ,I would have rented from someone else. also I was originally told I would have to pay,a dropoff fee for dropping it before the office opened at 8. this didn't make sense and was ultimately waived.
Nov 10 2015
Pros: Got a great vehicle for low price.
Cons: Service was slow. My departure flight was early, before office opened. Told to leave car in short term parking, but was not told there was a $35 charge for this! Was told I could pre-pay my gas for $2.05 a gallon, was not told they would charge for a full tank no matter how much gas was in tank. ($40)
No I would not rent again from them!
Dec 13 2015
Pros: Good gas mileage.
Cons: No electric door or window openers. Didn't know they even still mad cars like that.
Dec 14 2015
Couldn't have been better
Pros: Car was clean inside and out. Check in was a piece of cake and drop off here I'm Asheville after hours worked fine.
Dec 24 2015
Pros: It was an automatic
Cons: The interior smelled like vomit. Joanne entered beginning mileage wrong.
Jan 6 2016
Dollar never told us if we used a debit Visa we wo
Cons: We have full auto insurance on our regular vehicle.
Jan 22 2016
Cons: Insurance expensive
Jul 10 2016
Pros: Rep was polite
Cons: Didn't rent, wanted a $200 deposit that I wouldn't get back for a week with for a one day rental at $32. Not worth it, went to Avis.
Jul 20 2016
Difficult to Find
Pros: Car had low mileage and clean, and staff was good.
Cons: Off airport, finding the location is made more difficult by the Dollar signage being small and obscured by the building when coming from the west. Very busy road so easy to drive by, which we did twice.
Jul 26 2016
Pros: The special effort made by the Hertz agent to get me out of my dilemma of the Budget office being closed.
Cons: Due to a flight delay we arrived late in Ashville and discovered the "off site" location for the car rental was closed. This created a major problem and it took over an hour to make special arrangements with Hertz to get a car. Overall it was a terrible experience. The only consolation was that the car was an upgrade to what I had reserved for almost the same price.
Cons: I could have has an uber from greenville for half the price. Very disappointed by the exorbitant price. Nothing "budget" about it.
Aug 15 2016
Pros: Best car- Jetta- to date in AVL
Easy d/o area Charlotte
Oct 1 2016
Pros: The agent I dealt with while renting the car was amazing, one of the best I have had from any rental car agency.
Cons: I didn't like not having an agent when I returned the car.
Nov 25 2016
Pros: The Budget rental staff were very helpful at all points of my rental!
Dec 12 2016
Pros: Reserving the car ways easy, as was pickup.
Cons: The cars are stored outside, and had ice on the windshield so I couldn't leave very quickly. Would have been great if that was already taken care of before I arrived so I could head to my flight in Charlotte without the lag time. The attendant did help me chip the ice off once I went back inside and asked for some help (the defroster wasn't making much of a difference). Was a higher price than I typically pay for an economy car.
Cons: Car had a "wobble" noise from one of the wheels
Jan 16 2016
I love hertz!
Pros: Always excellent service!
Oct 3 2016
Pros: another great rental experience with Hertz. they have never failed me.
Nov 22 2016
Service was awful
Pros: The car itself.
Cons: The pickup took forever. The employee was new and no one was there to help him. He made mistakes. The car was under someone else's name when I went to drop it off. The drop off also took forever.
Cons: I thought it was pricey compared to other reservations I've made before, and when I dropped the car off the attendant seemed to be surprised that I was dropping off a car (as if a miscommunication had happened).
Dec 18 2016
Kayak makes it easy!
Pros: Dropping off the car in Asheville was a non-event. I walked in, handed them the keys, they handed me a receipt and I was on my way. Rate was exactly what I had initially been quoted.
Pros: The Asheville drop off was exactly that. Once we found out where to leave the vehicle, it was very quick and they were very friendly.
Cons: There were no signs indicating where to leave the car. There were signs for every other rental company, but none for Thrifty.
Dec 12 2016
Pros: Price of the rental was great and the van was comfortable while driving it.
Cons: Two seat belts were broken and I was told there was a fee to drop off at another location. I was called to drop off at another location which caused confusion because never got an answer until I called the person back again. Van was very nasty on the inside when I picked up and I had to vacuum van out.