Recent Reviews
- All reviews
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- Neutral
- Negative
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8.8
Pros: Service was great once I found the return location!
Cons: Rental car return is hard to find if you go in the airport entrance closest to the Interstate.
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7.6
Confused return
Pros: The desk lady was very nice and gave great directions to car stall.
Cons: Car return was a bit confusing. Signs guided you away from the airport.
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9.6
Pros: Pickup and dropoff at the Asheville airport are really convenient, as they take place in the adjacent parking garage. I had to wait a few minutes for the sales agent in the terminal because I came to pick up from a motel and not when a flight was arriving. The Nissan Sentra was clean and comfortable and fun to drive.
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10.0
Ashville Home Run
Pros: The ease of pick-up and drop off. The great mid SUV that we got. The price. The great people we dealt with. Absolutely LOVE Alamo - never thought I would say that about a car rental agency!
Cons: Not one thing. We had a great experience with Alamo.
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10.0
Pros: Nice new car
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10.0
Clean vehicle, fair price.
Pros: I liked the car, it was clean, with a sunroof, leather, and any other amenities you could need.
Cons: There was nothing not to like. The service was good, the price was fine, and the car was nice.
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8.8
Pros: Loved that we got a free upgrade and the car handled well. I enjoyed the backup camera and wish I had that in my regular car. Renting was very simple and quick, with clear instructions and polite employees.
Cons: Found a lipstick in the car from previous renter.
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3.6
Cons: When I called in to try to keep the car an extra day I either spoke to someone whom didn't speak very good English and had a hard time telling me if that was something I could even do or not; or they make it sounds like it wasn't possible and that the car was already overdue because of the time I had requested it and my flight was last so I couldn't get it at that time.
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10.0
Alamo Rentals Are Amazingly Easy!
Pros: I was able to do most of the rental ahead of time, online. I was offered a choice of three makes of cars and the agent at the counter was super helpful showing me how to use the key fob. When I returned the car, the agent who took the return simply asked if I had filled the tank and whether an email receipt would be sufficient. All done! Thanks Alamo. I will be using you next time I need a rental vehicle.
Cons: Nothing negative to say about this experience.
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8.4
Easy and Convenient
Pros: Car was fine. Overall the car was clean
Cons: Car oil change light came on while I had it. Small piece of coffee cup lid left in back seat floor
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10.0
Pros: I had to change my reservation, delaying until the next day, due to a foot of snow. Everyone I spoke with, on the phone or in person was so helpful. The Alamo/National/Enterprise agent at the Asheville NC airport was great!
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9.6
Pros: Grand caravan
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8.8
Pros: Service was great once I found the return location!
Cons: Rental car return is hard to find if you go in the airport entrance closest to the Interstate.
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9.6
Pros: Pickup and dropoff at the Asheville airport are really convenient, as they take place in the adjacent parking garage. I had to wait a few minutes for the sales agent in the terminal because I came to pick up from a motel and not when a flight was arriving. The Nissan Sentra was clean and comfortable and fun to drive.
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10.0
Ashville Home Run
Pros: The ease of pick-up and drop off. The great mid SUV that we got. The price. The great people we dealt with. Absolutely LOVE Alamo - never thought I would say that about a car rental agency!
Cons: Not one thing. We had a great experience with Alamo.
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10.0
Pros: Nice new car
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10.0
Clean vehicle, fair price.
Pros: I liked the car, it was clean, with a sunroof, leather, and any other amenities you could need.
Cons: There was nothing not to like. The service was good, the price was fine, and the car was nice.
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8.8
Pros: Loved that we got a free upgrade and the car handled well. I enjoyed the backup camera and wish I had that in my regular car. Renting was very simple and quick, with clear instructions and polite employees.
Cons: Found a lipstick in the car from previous renter.
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10.0
Alamo Rentals Are Amazingly Easy!
Pros: I was able to do most of the rental ahead of time, online. I was offered a choice of three makes of cars and the agent at the counter was super helpful showing me how to use the key fob. When I returned the car, the agent who took the return simply asked if I had filled the tank and whether an email receipt would be sufficient. All done! Thanks Alamo. I will be using you next time I need a rental vehicle.
Cons: Nothing negative to say about this experience.
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10.0
Pros: I had to change my reservation, delaying until the next day, due to a foot of snow. Everyone I spoke with, on the phone or in person was so helpful. The Alamo/National/Enterprise agent at the Asheville NC airport was great!
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9.6
Pros: Grand caravan
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7.6
Confused return
Pros: The desk lady was very nice and gave great directions to car stall.
Cons: Car return was a bit confusing. Signs guided you away from the airport.
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8.4
Easy and Convenient
Pros: Car was fine. Overall the car was clean
Cons: Car oil change light came on while I had it. Small piece of coffee cup lid left in back seat floor
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