Glen Ellyn Car Rentals

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Glen Ellyn car rental reviews and directory

Hertz
hertz
Car rental reviews:
Good (6.1, 6 reviews)
Car rental locations in Glen Ellyn:
2 locations
Hertz
Locations in Glen Ellyn
414 E. North Ave
+1 630 790 8043
633 E Roosevelt Road
+1 630 268 9324
  • 6.0
  • 6.7
  • 6.7
  • 5.7
  • 5.7
Recent reviews
2.0 Mediocre
Feb 9 2017
Pros: Nothing
Cons: I placed a complaint with Hertz and they were very inconsiderate. The location I picked the car was hostile and awful to say the least. I sent Hertz pictures and entire communication.
2.0 Mediocre
Apr 3 2017
Cancelled
Cons: Car was too small, smaller than advertised on website. Car was filthy. Hertz employee was rude.
4.4 Okay
Jun 1 2017
Poor customer service.
Pros: The car we rented was clean and comfortable.
Cons: We arrived late, they had given away our car and forced us to upgrade at additional cost. They said it was required by the policy to release a reservation if we were over two hours late. However, in all our communications we could not find this policy, nor could the agent. We tried to return the car early but they said there was no early drop-off box at our location, however, four of us saw the drop off box. This forced us to return it to another location far out of our way which also incurred an additional fee. In the fine print, they had hidden multiple excessive fees; a fee to return the car early, a fee if we did not notify them within 24 hours that we were returning it early, a fee to return it to another location, as well as the original increase in price when they gave away our reserved car and forced us to upgrade. When we called to notify them of our early return, using the only customer service number on the papers they gave us, the number sent us to Dollar instead of to Hertz. They tried to transfer us and hung up on us twice. Eventually, we had to dig on the internet to find another number, but the people we talked to at Hertz were no more helpful than those at Dollar. In all the people we talked to in person and on the phone, none of them attempted to resolve our issue or find alternative solutions to our difficulties. They were only interested in using policies to dismiss themselves of responsibility for the issue. If customer service is about trying to help the customer, we received none, only fees, upcharges, inconvenience, and dismissal.
8.4 Excellent
Jul 4 2017
Very Good overall
Pros: Liked the service
Cons: No personal attention
10.0 Excellent
Mar 31 2017
Pros: The guys there were fast, courteous and very helpful
10.0 Excellent
May 13 2017
Pros: Very very gas efficient. Comfy. Great price. Had no worries there mechanical issues. Very happy.
Enterprise
Car rental reviews:
Good (7.2, 5 reviews)
Car rental locations in Glen Ellyn:
4 locations
Enterprise
Locations in Glen Ellyn
371 N Gary Ave
+1 630 588 3830
395 Roosevelt Road
+1 630 790 4004
546 E North Avenue
6305451001
816 E Roosevelt Rd
+1 630 889 8200
  • 7.2
  • 7.2
  • 7.2
  • 7.2
  • 7.2
Recent reviews
10.0 Excellent
Nov 26 2015
Pros: Great to work with
10.0 Excellent
Jun 6 2016
Fine Car Rental
Pros: Car had no problems.
Cons: No problems.
10.0 Excellent
Jun 14 2016
Pros: Great service terrific vehicle
4.0 Okay
Aug 22 2016
Car not ready, staff rude
Pros: Not much
Cons: Car was not ready until 2 hrs after reservation, not in good shape. At least 5 people all waiting for cars with reservations. Staff extremely unknowledgable about whereabouts of cars and very unconcerned
2.0 Mediocre
Jan 15 2017
Cons: service
Budget
budget
Car rental reviews:
Good (7.6, 1 reviews)
Car rental locations in Glen Ellyn:
1 location
Budget
Locations in Glen Ellyn
159 South Rohlwing Road
+1 630 916 6957
  • 6.0
  • 2.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
7.6 Good
May 4 2016
Pros: Friendly
Cons: They need to clean the vehicle
Avis
avis
Car rental locations in Glen Ellyn:
3 locations
Avis
Locations in Glen Ellyn
150 S Gary Ave
(1) 630-221-9803
159 South Rohlwing Road
+1 630 705 1636
420 Roosevelt Road
(1) 630-790-1367
12 travelers who rented a car in Glen Ellyn gave the car agency they used an average rating of 6.7

Car Rental Locations in Glen Ellyn

Glen Ellyn