Pick-up location | Plainsboro |
---|---|
Rental locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Hertz
4.0
Okay
30 reviewsCleanliness
2.0
Comfort
4.0
Pick-up/Drop-off
4.0
Value for money
2.0
4 locations in Plainsboro
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Reviews
4.0 Okay
Feb 2021
Cons:
The car was dirty (inside and out), the gas tank was empty, there was no windshield washer fluid. We upgraded to a mid-size car and they gave us a 3 door car?! The car was not there on time, so we had to wait. The man dropping the car off was not wearing a mask. I asked for a receipt multiple times and never received one. The facility had not shoveled and we had to drop the car off in an ice skating rink! I would not rent from here again.4.4 Okay
Jul 2020
Cons:
Could not provide type of vehicle reserved. Vehicle sensors displayed incorrectly. Debit card policy buried in fine print Total inflexibility at location and from remote management. Necessitated return trip with credit card. Will never rent from Hertz again.10.0 Excellent
Feb 2020
Pros:
better car for less money, they give me suv instead of a sedan/5.6 Okay
Sep 2019
Pros:
The reservation shouldn’t have gone through because the pick up time I requested was when the office closed. So I paid for an extra day without using the car at all.Cons:
Making it clear that the office closed at 7pm2.0 Mediocre
Aug 2019
Pros:
NothingCons:
Everything6.4 Good
Aug 2019
Pros:
Good car (Kia) with full tank. Easy dropoff on SundayCons:
Location is a bit far but cost was not low. Car was not cleaned outside/inside. Thin staff - had to wait a bit for my turn.Enterprise
10.0
Excellent
10 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Plainsboro
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10.0 Excellent
Dec 2020
Pros:
Great Staff!!9.6 Excellent
Aug 2019
Pros:
staff were friendly and prompt. nice car and convenient locationCons:
I searched for SUV on Kayak and found a good rate on SUV for the dates I needed. I got to location and was informed that "their" rate was for a standard car, not SUV, and the only "standard" car they had was tiny. They gave me a discount on a very nice SUV. More $ than I planned, but nice car10.0 Excellent
May 2019
Pros:
Staff was very helpful. Pickup was efficient.10.0 Excellent
Oct 2018
Pros:
We particularly appreciated that an Enterprise driver was able to take us from the car rental office to the train station10.0 Excellent
Jul 2016
Pros:
Clean car, friendly service, excelent value.Cons:
Mileage was very poor. Trip computer showed 13.1 miles per gallon. Car had slow air leakage on tire. Had to replace tire.10.0 Excellent
Dec 2020
Pros:
Great Staff!!9.6 Excellent
Aug 2019
Pros:
staff were friendly and prompt. nice car and convenient locationCons:
I searched for SUV on Kayak and found a good rate on SUV for the dates I needed. I got to location and was informed that "their" rate was for a standard car, not SUV, and the only "standard" car they had was tiny. They gave me a discount on a very nice SUV. More $ than I planned, but nice car10.0 Excellent
May 2019
Pros:
Staff was very helpful. Pickup was efficient.10.0 Excellent
Oct 2018
Pros:
We particularly appreciated that an Enterprise driver was able to take us from the car rental office to the train station10.0 Excellent
Jul 2016
Pros:
Clean car, friendly service, excelent value.Cons:
Mileage was very poor. Trip computer showed 13.1 miles per gallon. Car had slow air leakage on tire. Had to replace tire.Avis
6.8
Good
13 reviewsCleanliness
6.0
Comfort
6.2
Pick-up/Drop-off
6.8
Value for money
6.8
2 locations in Plainsboro
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Reviews
10.0 Excellent
Apr 2021
Pros:
The staff was very helpful with arranging for a ride to the Pep Boys where my car was being repaired.Cons:
It would be nice if courtesy pick-ups or drop offs were included. Many rental agencies include this service.8.0 Excellent
May 2019
Pros:
convenient location.Cons:
The gas tank was only partially filled. Had to go back and get it corrected on the rental agreement.9.2 Excellent
Sep 2017
Pros:
Someone arrived about 15 minutes after the designated drop off time. There were no issues raised about the delayed drop off - person on duty accepted the drop off without any questions or concerns.Cons:
No one was there at the designated drop off time.4.0 Okay
Jun 2022
10.0 Excellent
May 2022
10.0 Excellent
May 2022
2.0 Mediocre
Apr 2022
2.0 Mediocre
Jun 2021
Pros:
NothingCons:
They cancelled my reservation because they didn't have cars. They didn't even inform me in advance so I could plan for alternatives10.0 Excellent
Apr 2021
Pros:
The staff was very helpful with arranging for a ride to the Pep Boys where my car was being repaired.Cons:
It would be nice if courtesy pick-ups or drop offs were included. Many rental agencies include this service.Budget
2.6
Mediocre
15 reviewsCleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
2.6
Value for money
2.6
One location in Plainsboro
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Reviews
2.0 Mediocre
May 2021
Cons:
After booking a week in advance, Budget called me less than an hour before pickup to inform me they didn’t have a car for me, and likely wouldn’t. No offers to help find something else, just sorry and good luck.2.0 Mediocre
May 2021
Cons:
If they had a car for me it would have made my trip a lot easier. Budget call the night before and said they would not have a car for me and it was too late to try to get a car from a more reliable source. Never Again8.0 Excellent
Jul 2019
Pros:
Friendly staff. Nice clean car. Quick checkout and dropoff.Cons:
Kind of pricey for the location/car category. Could be because of summer..5.2 Okay
Dec 2017
Cons:
Budget overbooks, car was not available.9.6 Excellent
Sep 2017
Pros:
I loved that I was able to make a last-minute booking on Labor Day. The car was comfortable and clean and handled great.Cons:
It was difficult to get someone to answer the phone even during business hours. I was trying to confirm for several days that the location would be open on the holiday. Also $48 a day is a bit steeper than I am used to.4.0 Okay
Dec 2021
2.0 Mediocre
May 2021
Cons:
After booking a week in advance, Budget called me less than an hour before pickup to inform me they didn’t have a car for me, and likely wouldn’t. No offers to help find something else, just sorry and good luck.2.0 Mediocre
May 2021
Cons:
If they had a car for me it would have made my trip a lot easier. Budget call the night before and said they would not have a car for me and it was too late to try to get a car from a more reliable source. Never Again8.0 Excellent
Jul 2019
Pros:
Friendly staff. Nice clean car. Quick checkout and dropoff.Cons:
Kind of pricey for the location/car category. Could be because of summer..5.2 Okay
Dec 2017
Cons:
Budget overbooks, car was not available.9.6 Excellent
Sep 2017
Pros:
I loved that I was able to make a last-minute booking on Labor Day. The car was comfortable and clean and handled great.Cons:
It was difficult to get someone to answer the phone even during business hours. I was trying to confirm for several days that the location would be open on the holiday. Also $48 a day is a bit steeper than I am used to.Rent-A-Wreck
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Plainsboro