Pros: I liked the ease of making the reservation. The vehicle was in great shape inside and out. Pickup and return were fast and pleasant.
Aug 9 2016
the branch not warranty the car reserved
Cons: the branch not warranty what we reserve by your website even the car reserved in the same yard in the pickup time.
and i reserved compact size and they give me economic size and am know waiting the final invoice to check the amount they will charge me in order to send ot back to you to return the differnce.
am sorry about that bit this is what is happed. and they but me in trubble regarding the laggage.
this is my number
708 737 0619
Mar 18 2017
Due to a power outage the pickup office was closed
Pros: I had to make 7
Cons: I had to make 7 different calls to Hertz various phone numbers. None were able to give me a rental car or offer a solution. And my husband had a rental car from Hertz that he had gotten at the airport. So they were already making money off of us but wouldn't resolve the situation for me. I had to cancel and go with a different car rental company.