Book Dollar car rentals in Austin

Reviews for Dollar in Austin

Recent reviews

Traveler rating

Wonderful

11

Very good

6

Good

0

Okay

5

Fair

2

Mediocre

0

Poor

9

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2.0

Pros:Hertz was great and I will use them next time. Dollar? Don't think soCons:Booth was closed so had to use Hertz counter which was undermanned.Reviewed May 31 2021

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2.0

Pros:My bill was not what I was quoted. I was charged twice as much and opted out of all addons.Cons:If I was charged what I was booked.Reviewed May 31 2021

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10.0

Pros:Staff was friendly at both pick up and drop off. I picked up at the Hertz counter and a wonderful lady helped us. Great experience!Reviewed May 10 2021

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4.0

Pros:Staff was great.Cons:The vehicle front windshield was not sealed properly very loud wind noise, for the price I paid to Dollar to rent would never do again.Reviewed May 3 2021

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6.0

Pros:Drop off was easy. Upgraded at no charge.Cons:The customer service person was nice but pushed the toll pass and insurance too much. We were made to feel like idiots for not getting them.Reviewed Apr 20 2021

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6.0

Pros:Car was good and what we asked for and needed.Cons:Customer service was awful. I could tell they were following and script and couldn't stray from it. Sent me in a circle with kayak, priceline, and dollar. I will never rent from kayak again.Reviewed Apr 4 2021

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10.0

Cons:Honestly the 3 people who helped me, Tee, Angela and Andres were what made this experience great!! Excellent customer service!!!Reviewed Mar 24 2021

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4.0

Pros:Nice car, good conditiinCons:Dollar sent me three or four confusing emails, obscuring true cost.Reviewed Mar 16 2021

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2.0

Pros:The staff at the Dallas Love desk was very helpful after our flight was re-routed because of the ice storm.Cons:The Dollar rental customer support was unhelpful. We ended up spending over 4 times the planned amount because no one could “help” us. This was not a planned vacation that we had saved for, but rather an unplanned expense, we were going down to bring an ill family member home after they had a stroke on vacation. We were already on a tight budget and the car rental experience made at least part of the trip a nightmare. We were told the original deposit would be refunded but that has not happened so instead of spending under $200, we have spent over $400 and have two separate security holds of $200 each (we had to do 2 separate rentals, one day each in order to keep the bill under $500 not including holds)Reviewed Feb 21 2021

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8.0

Pros:The address on the paperwork for the drop-off in Dallas was wrong. When we got there, there was a sign saying "no rental drop-off". Then a bit further away was a smaller sign hung on a fence with the address of the Hertz drop-off. This caused a delay in dropping off the car, good thing we were not in a hurryReviewed Jan 28 2021

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2.0

Pros:Car was fineCons:Had to use Hertz to check in. Only one person working and wait was very long. Car was dirty inside. Previous damage to outside of vehicle still marked. No one available when vehicle returned.Reviewed Dec 15 2020

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2.0

Pros:I had to cancel the trip due to Covid travel concerns but was not refunded the money which created an awful customer experience.......Cons:Have self-awareness as a company of what’s happening in the real world and be flexible when travel restrictions are posed on people due to covid and let corporate greed rule the day!Reviewed Nov 26 2020

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• How much does it cost to rent a car from Dollar in Austin?

  On average a rental car from Dollar in Austin costs $70 per day.

• What is the most popular rental car from Dollar in Austin?

  Standard (Class Commercial Truck or similar) is the most frequently booked rental car type from Dollar in Austin.

• How many car rental locations does Dollar have in Austin?

  Dollar has 1 rental location in Austin. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes