Reviews for Dollar in Austin
- All reviews 100%
Jun 8 2017
Pros: Drop off was very quick and easy
Cons: Long line to pick up car. When picking up the car things not explained to me about the car, how things worked on it things of that nature.
Mar 21 2017
Pros: They did try and substitute but in the end, i had to take my business elsewhere
Cons: The vehicle Type was incorrect and what Dollar tried to substitute was no where close to similar in size of vehicle required and for the price.
Mar 19 2017
Cons: No vehicle- guy at counter said they were overbooked 151%. Rude as heck - kept trying to put us in a smaller vehicle. Offered a minivan at $100 off the price. After some debate we decided to take the offer, only to have them recind the offer. Went next door to Alamo which was fantastic!
Feb 14 2017
Cons: When I got to the counter the agent said I had reserved a Smart car when I had actually reserved a full sized car. He said to get the full sized car I would have to pay much more than the amount I had in writing from the website. I think this was a bait and switch- I want my insurance payment that I made online refunded- I spent $18 for nothing.