Book Enterprise car rentals in Austin

Reviews for Enterprise in Austin

Recent reviews

Traveler rating

Wonderful

57

Very good

15

Good

4

Okay

10

Fair

7

Mediocre

0

Poor

17

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car was greatgreat customer

get the cargreat service

car availableairport location

pick up and dropgreat price

staff was very helpfulcustomer service

great experience

2.0

When we arrived at the Austin airport, the Enterprise manager called to say not to bother to come to the Enterprise office because there were no cars of any kind anywhere in Austin, even though we had made our reservation weeks ago and received a confirmation the day before our arrival. It was the Formula 1 Grand Prix and no cars we’re a available, regardless of our reservation and confirmation.Reviewed Oct 26 2022

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2.0

I booked a SUV rental with Enterprise Rent a Car through Kayak. When I arrived at Enterprise I was told they had tried to contact me but the “third party” I had booked through had not shared my contact details, which I found hard to believe as I had email confirmations from both parties. They told me my “convertible” would be ready shortly. I told them I had booked an SUV as I had 4 large suitcases which wouldn’t load in a convertible. After insisting on getting a SUV Enterprise said they had found one and had it sent over from another branch. We waited 90-120 minutes before we could get going. Not the experience we thought we would have!Reviewed Oct 25 2022

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2.0

You booked me for the vehicle and I then received a call that there were no cars available. I tried to return the call MULTIPLE times with no answer. Then tried to book directly through Enterprise with no cars available.Reviewed Oct 21 2022

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8.0

Waited in line for an Hour to be told we needed to go upstairs After a 2+ hour wait to have a shuttle pick us up at South Terminal..Not happy about losing 3 hoursReviewed Oct 4 2022

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10.0

Pickup and drop off were easy as they could be. Signs entering the Austin airport could have been more helpful when returning the car. We had to u-turn twice to get to the right place. That's not the fault of the rental car agencies. The car was clean and we were given a thorough walk around before pulling off. It drove and behaved beautifully. We returned the car two days early and there were no questions and our final charge was adjusted accordingly.Reviewed Jun 23 2022

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10.0

all goodReviewed Jun 8 2022

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10.0

Easy in and out.Reviewed Jun 3 2022

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6.0

The staff and car was great but Kayak was not clear on their websites that the Enterprise I booked at was NOT the Enterprise at the airport. By the time we landed and realized this problem the location our car was at was closed for the day. PLEASE make rental car locations clear, not just with an address, we're from out of town, we don't know street names - label it as the airport rental location.Reviewed May 9 2022

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8.0

Inside of the car (windshield) was dirtyReviewed Mar 29 2022

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6.0

The car was dirty outside. Inside the front and middle rows were clean, the back row, the cup containers have candy and trash from the previous user I guessReviewed Mar 25 2022

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10.0

Super easy access from our location. Very friendly and knowledgeable employee also.Reviewed Jan 20 2022

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10.0

Our salesperson Javier went above and beyond to get us in the truck that we wound up with. We're very appreciative.Reviewed Dec 1 2021

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• What is the best pickup location for Enterprise car rentals in Austin?

  An ideal place to pick up your Austin car rental is Austin-Bergstrom International Airport (AUS). This location offers several benefits, key among them the convenience of access and availability of a wide range of car brands. It is easier to access the AUS Enterprise car rental desk than any other car rental location in the city, especially for those coming to the town through the airport. They do not require any other means of transport to connect to this car rental location. Additionally, Enterprise avails a wide range of car brands at the AUS car rental office more than any other location. Drivers here have various options from which they can choose their preferred.

• What are the different amenities offered by Enterprise car rentals in Austin?

  You stand to benefit in several ways if you book enterprise car rentals in Austin. Drivers using enterprise cars can personalize the cars using add-ons that they prefer to realize an improved experience. If you intend to drive the car on snowy roads, you can get winter tires readily at the Enterprise offices. Fixing these tires on your car makes it suitable to navigate those snowy. All these Enterprise rental cars have a GPS, which you can customize to allow you to navigate the various road in Austin with enhanced ease, just like one of the locals.

• What accessible services are available for Enterprise car rentals in Austin?

  Travelers with reduced mobility who want to reserve Enterprise car rentals in Austin won't be short of accessible services. Enterprise offers a variety of complimentary adaptive driving aids, such as hand controls, pedal extenders, spinner knobs, and left foot accelerators. The company will also assign you a competent surrogate driver if you don't have a driver's license. Finally, you are welcome to bring service animals like dogs when renting a car from Enterprise in Austin. But remember to get the current medical certifications and other pertinent paperwork any time you intend to bring your pet along with you.

• Has the Enterprise rental car policy in Austin changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Austin?

  On average a rental car from Enterprise in Austin costs $110 per day.

• What is the most popular rental car from Enterprise in Austin?

  Standard (Chrysler PT Cruiser or similar) is the most frequently booked rental car type from Enterprise in Austin.

• How many car rental locations does Enterprise have in Austin?

  Enterprise has 20 rental locations in Austin. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes