Reviews for Enterprise in Austin
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Apr 14 2017
Pros: Drop off couldn't of been eaiser. The gentleman with Enterprise that helped us was outstanding.
Apr 7 2017
Reliable, friendly and efficient!
Pros: Although I showed up a bit early to pick up the car, no problem. Car clean and as advertised. Drop-off easy and quick although there were a lot of people.
Mar 29 2017
Horrible experience in picking up my car from Ente
Pros: They told me they didn't have a car for me when I showed up to pick it up at 2:15pm on Sunday. Told me they may not be able to get me a car by the time they closed (3pm on Sunday), because they ran out of cars as a result of people not returning them when they were supposed to.. They told me to call another location in the city to see if they had one. I asked them to do this for me, and they wouldn't. When I did, the other city location did not have cars to rent either. There were 10 other people experiencing the same problem. At 3pm, they told us all to get into one of their vans and that they would transport us 30 minutes away to another location that had cars. When I got there, they provided me with a Hyundai Veloster, which is a compact car even though my reservation had it confirmed with an intermediate car. Moreover, this car was very dangerous to drive as a result of its extremely limited visibility in the rear and the sides. Not only did I had to drive my car 30 minutes out of the way as a result of this inconvenience, but I also used my gas to do so. Never had an experience like this before and I have been renting cars for more than 35 years. Very unprofessional.
Mar 27 2017
Pros: Very easy to reserve the car using this search engine.