Pros: The lady who helped us rent our vehicle was very helpful.
Cons: The wait for a car at the beginning was very long, over 45 minutes.
Pros: Nothing. The whole experience was horrible.
Cons: Havv VG e employees there to help customers. There was nobody!
Pros: The car was clean and drop off was easy
Cons: I am active duty military on orders, I have rented cars thru numerous car rental agencies. When I arrived at budget they would not accept my military extension drivers license they said I could not drive the car!!! If I didn’t have my fiancé with me I would have been screwed. It was rude and they lack the ability to understand uniformed personnel extensions and the importance of accepting such extensions. I personally will never book with them again
Pros: Friendly staff at pick up in Austin and drop off in Denton Great car. Smooth transition.
Cons: Not a thing!
Pros: Friendly staff and easy
Cons: My car type wasn’t available (again) and we were given a pickup truck. It operated well but turning radius was terrible and ride was rough.
Pros: Check-in agent was friendly and helpful—-it was actually the Avis agent that took care of me because the Budget line was held up a bit
Cons: Drop off of car took too long because too few agents were available to check people back in.
Cons: Well, I like a clean vacuumed vehicle especially in the inside. My trunk was dirty, the back seats needed wiping down and someone should check that. Other than that, everything else was excellent. Thank you Shelly for your help with my needs.
Pros: Great vehicle for price, easy pickup and drop off
Cons: The leather seat in the car were dirty in the back, the whole system started gliching on our last day so I couldn't push any buttons and it kept turning on the wheel heater, it was way smaller than my CRV and it was a Jeep compass which was supposed to be comparable with a CRV or RAV4 and was not. Also I had to wait in line for over 40 minutes because there was only 1 clerk at the desk, the other employee apparently didn't bother to show up to work on-time or took an extra long break. This was per the1 clerk that was there because he said she should have been here by now. Would rather pay an extra $20 to go with another company.
Pros: The car was songood
Cons: They didn’t have the car that I rented and they say anything. I expect more help with this issue
Pros: At first glance I liked the size of the car but it could have been cleaner. There was something pink underneath the back seat which left a would get gross when the car got warm. Basically only liked the size of the car.
Cons: The back tires on the car were both bald. I literally slid into oncoming traffic Thursday night when it was raining with my son and two nieces in the car with me. I couldn’t figure out why the car sounded so loud, but once I seen the tires I understood. We were in town for a family members funeral so I had a lot on my plate. I truly never thought I should have to inspect the car for safety issues before pulling it off the lot. I’m extremely disappointed and upset by my experience. I also had ever charge added to my car rental once I got to the air port. My final bill was a complete shock and I was disappointed with being taken advantage of. As I said I was here for a close family members funeral so my emotions have been everywhere. When I sign up online for a care with an idea for a price and then return it for basically double after I was put in a vehicle which was dangerous I’m an extremely unhappy customer. I also had to stand and wait to talk to a manager. After waiting and watching him walk past me I literally had to call out to him for him to actually speak with me for literally nothing more to be addressed. I’m appalled by the way I was treated
Other suppliers in Austin scored
- 8.7/10 Alamo car rentals in Austin
- 7.0/10 Avis car rentals in Austin
- 6.7/10 Dollar car rentals in Austin
- 8.4/10 Enterprise car rentals in Austin
- 7.4/10 Hertz car rentals in Austin
- 8.5/10 National car rentals in Austin
- 6.8/10 Thrifty car rentals in Austin
- 7.2/10 Advantage car rentals in Austin
- 6.4/10 Fox car rentals in Austin
- 7.1/10 Payless car rentals in Austin
Where can I find Budget car rentals in Austin?
Top tips for renting a car from Budget in Austin
- 25% of our users found rental cars from Budget in Austin for $36 or less
- Book your rental car from Austin in Budget at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars from Budget in Austin are around 31% cheaper than other car types, on average