Book Budget car rentals in Austin

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Reviews for Budget in Austin

  • All reviews 100%
7.8/10 Good
Based on 61 reviews
  • 7.5
  • 7.2
  • 5.9
  • 7.0

Recent reviews

Most recent
    6.0 Okay
    Standard
    May 22 2017
    No customer service
    Pros: The car itself was clean and exactly what I had requested.
    Cons: My return time of the car was listed incorrectly, so I asked the Budget representative to change it in person and she said she couldn't. Tried modifying my reservation online, and it would not allow me to change the drop off time. After trying to call Budget at the Austin airport location 4 days in a row, numerous times a day, no one would ever answer, so the call kept being directed to corporate. After being directed to corporate no less than 20 times, they finally gave up and told me if i can't get hold of the Austin location, just drop off the car whenever and get charged late fees (> $100) ... how can Budget corporate not change my return time by 3 hours? And why would I ever be charged late fees when the return time was listed incorrectly? Terrible and unavailable customer service.
    10.0 Excellent
    Economy
    May 16 2017
    Good experience
    Pros: Very simple and straightforward
    9.6 Excellent
    Economy
    May 14 2017
    Dallas dropoff
    Pros: Nice, helpful staff
    Cons: It's outside Budget's control, but the drop -off location was terrible - no personal vehicles allowed inside the perimeter. So how is anyone supposed to accomplish a vehicle return when your personal "chase" vehicle isn't permitted within 1/2 mile? Ridiculous!!!!
    10.0 Excellent
    Compact
    May 8 2017
    Thank you Austin
    Pros: The pick up location was located immediately in front of the airport. The check out process was quick and friendly.
    Cons: The Volkswagen Passat had loose front end handling. Overall it was a good car.

Where can I find Budget car rentals in Austin?

13201 Fm 620 North, Budget car rentals

Address

13201 Fm 620 North

Phone

+1 512 331 8593
Budget