Reviews for Fox in Austin
- All reviews 100%
Jun 8 2017
Good and Cheap, but good luck reaching them on the phone!
Pros: Efficient store and a cheap rental.
Cons: Fuel reading was not correct on the contract and the company refused to make an adjustment unless I submitted a picture.
May 22 2017
Cons: I walked away from the counter after hearing them explain their policy for handling any damage. This outfit is a joke. Went to thrifty and got a better deal.
Apr 13 2017
Excellent Rental And Service
Pros: I liked the personable service, and the beautiful new Camry we rented
Cons: That I wasn't informed about the additional 10$ per day for upgrading - fortunately the Manger was reasonable about my not having been told and took off the charage. If I'm paying more for the higher priced car, isn't that enough of a profit? That was the only thing that gave me pause -everything else was excellent
Mar 22 2017
Cons: They were rude wanted personal information laughed at me treated me like a woman who didn't know what she was doing. Wanted $400 deposit for using a debit card. After about 45 minutes of bullshit I asked for all my cards back walked over to Avis they got me a nice at $200 deposit that was refunded as soon as I returned the car. They were professional with better prices. Don't be fooled by fox having the lowest price in the end it's not and they make it hard for you to get a car. Plus they wanted to see flight information with my name time everything searching through my phone because they had to see for themselves! Avis never asked me for that information so why did fox or was it because I'm a woman and the man next to me was addressed as "my man" and "what's up" and we can work with you while all I got was questioned!