10.0
Pros:CleanReviewed Sep 17 2019
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10.0
Cons:Pay 12.99 for toll package daily or 15.00 plus toll in a 24 hour period. Texas. Wish I knew before I left and would have taken my own.Reviewed Sep 2 2019
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8.4
Pros:Friendly agent at check in. Good rate.Cons:Model of car.Reviewed Jul 17 2019
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3.2
Cons:At first they weren’t going to lease us the car because they said we had no flight at the airport. Then They gave us a huge hassle about the credit card and the drivers and tacked on so many fees. By the time we were done we had no choice but to pay double what we had booked for.Reviewed Jul 3 2019
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9.6
Pros:Super friendly and helpful staffReviewed Jun 26 2019
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10.0
Pros:Staff was helpful and friendly. I had a lot of questions about the toll pass and the agent who worked with me was very knowledgeable .Cons:The main counter was closed and it redirected me to advantage rentals counter.Reviewed May 1 2019
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2.0
Pros:NoneCons:I wasnt even able to book due to my credit card and license is not on the same country, the experience of going there and getting rejected was horrible, good thing other rentals are at the same building. I was very disappointed. I ended up booking through Budget amd that was hassle freeReviewed Mar 25 2019
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8.8
Pros:EZ Car center was closed, so their partner Advantage helped with the reservation. This was helpful. Friendly people.Cons:Smokish smell in the car - i could have changed but i didn't since was in a hurry Price could be a little betterReviewed Aug 28 2018
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6.4
Toll hostage scam in TexasPros:Car was nice and published price was low. Rental office was in the DFW airport.Cons:10 day rental and they tell me Texas tolls are unavoidable and impossible to pay while driving. So they offer/charge me $100 for a toll-pass so I won't have to pay countless $25 fines to EZ car for each $1 toll road I take. I'm upset with Texas and with EZ car rental for such a shady situation. I declined the $100 charge and am holding my breath for random charges.Reviewed Jun 22 2017
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5.6
Cons:I rented a full size, they gave me an economy size. Very disappointed with that.Reviewed Jun 5 2017
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10.0
Pros:Quick service in and outCons:Inspection of the cartook time but not too much,Reviewed May 10 2017
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6.0
NOT-Easy Rent-A-CarPros:When I returned the car the agent was delightful and helpful.Cons:The agent at the desk when I rented was rude and impatient and condescending about my insurance. I paid for a toll pass for easy transit in and around Dallas toll roads but wasn't informed that it wouldn't work on the airport toll gates even though I was renting the car at the airport. I called for assistance and was told everything would be OK and then couldn't get out of the airport without paying with my credit card. NOT- EASY!Reviewed May 9 2017
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