Reviews for E-Z Rent-A-Car in Dallas
- All reviews 100%
Jan 21 2017
No car available
Pros: I reserved a car but when we got there- there was no car. Never agaim
Jan 21 2017
Quick and easy!
Pros: The staff was nice. Car was clean and it was a very easy transaction. Thanks Kayak!
Jan 19 2017
Pros: Excellent counter service prompt and profressonal Michael was helpful and polite
Jan 16 2017
They didn't honor my reservation.
Pros: There was absolutely nothing pleasing about my interaction with E-Z Rent-A-Car.
Cons: My flight was delayed by an hour. My wife called them and said my flight had been delayed, asking if we could extend my pickup time. They said if it was within two hours it should be fine, but assured her they would make a note of my delay. I arrived at the count 1 hour after my pickup time (within their 2 hour window of "everything is fine"). After standing in line for 10 minutes, they announced that anybody who hadn't prepaid would not be getting a car. This was at 12:30 am. I asked them to look up my name because my wife had called ahead. He looked it up and said they still couldn't give me a car. The employee didn't offer me options other than "Check with the other car rental counters to see if they have anything." It was enfuriating. I ended up renting an Über.