Reviews for E-Z Rent-A-Car in Fort Myers
- All reviews 100%
Aug 3 2016
Cons: Waiting for the shuttle at the airport
Apr 28 2016
Pros: I was charged more because my account had my husbands name as a driver from previous rental and I was told they could not change the name and charged me $70 more for the new reservation.
Apr 12 2016
Customer Service was AWFUL
Pros: Car was nice, return was easy, shuttle driver to airport was friendly.
Cons: Customer service when picking up the car was AWFUL. I think their pickup process is severely broken. The lady who behind the counter who helped me was slow, pushy, and very rude. There were 5 people in front of me when I arrived at the pickup counter and it took almost an hour to get my car. There were two representatives behind the counter, so it really shouldn't have taken this long. If the pickup was easier, I would rent from this EZ again.
Mar 29 2016
Chosen rental vehicle was not immediately availabl
Cons: Finding the rental pickup was not easy and getting the vehicle was a real issue.