Reviews for Enterprise in Carolina
- All reviews 100%
Jan 18 2017
They were closed
Pros: They closed at 5pm so I quickly had to get online and find another rental.
Jan 15 2017
Pros: Very bad I make reservation one month before and when I go to pick up my car they don't have car.
Jan 15 2017
Car Rental in San Juan
Pros: The staff was courteous and attentive. The car was clean, and ran well. The price was great.
Jan 14 2017
Not a good experience, need improvement in service
Pros: In spite of it all, the customer services representatives were very courteous, and gracious.
Cons: Reservation was made in advance for 12 noon and they did not have the car on the premises at the time. Had to wait until a car was brought from another lot. So, 12:41 pm was the actual time I was able to rent the car. The interior of the car was dirty, when my niece opened"cheetos" dropped on the seat. Once I got to my destination I noticed the inspection sticker was going to expire a week before drop off. Called the rental office and it took over 6 phone calls, and a week before they took care of the issue. I wasted some of my business time trying to get this resolved.