Reviews for Europcar in Carolina
- All reviews 100%
Jul 3 2017
Good prices - reasonable service
Pros: Pricing was great.
Cons: Off-site location so we had to wait about 25 minutes for a shuttle which was frustrating when we saw shuttles from other companies come around more frequently.
Jun 23 2017
Not 24 hours. And don't make changes to SJU office directly.
Pros: 1. Distance to Airport 2. Staff was nice.
Cons: 1. Not a lot of cars on the lot. 2. Not 24 hour location. 3. My brother had separate reservation and he made mistake of changing times of pickup with SjU office directly, which didn't make the changes. So when we arrived he didn't have a car because it was >4 hrs from his unchanged reservation. We had to wait for another dropoff not guaranteed but time was of essence since rental place closed at 5:30pm which seems early. And lack of number of available cars didn't help either. Worked out eventually. We got a car and rest went without hitch. But don't make changes to SJU location directly. Or do at your own risk.
Jun 10 2017
Cons: Poor location (off airport) requires them to pick you up. Lady at check in tried upselling us on car seats we didn't need. Car was beat up.
Apr 23 2017
Cons: no mention that they closed at 5.30 pm , and that I would have to leave the car parked overnight at airport and pay an exorbitant parking fee when they picked up car never had to do this!