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The friendliness of staff and access to information
Spacious room friendly staff and efficient room service Cold room no heating uncomfortable bed very expensive but slow wifi connection
Location to city center - walking distance. English speaking staff. Very friendly and efficient. N/A
It was cleaned and the staff was very kind There is not shuttle bus to the airport
Breakfast was very expensive and very slow service, which spoiled the stay.
The stay itself was pretty good, the hotel has a good level of service. Too bad we were not able to cancel some of the rooms we reserved as we had a couple of guys being sick. It was not clearly outlined on the booking.com website that we could not cancel any rooms due to the low price of the rooms.
I enjoyed the quiet and cleanliness of the hotel.
The staff was very friendly. The breakfast was excellent. Rooms clean ans tidy.
housekeeping not up to the usually excellent standards of Accor hotels in Germany (e.g. cobwebs in room, tissue dispenser left empty for 2 days).
breakfast the condition of the bedroom specially was horrible.
Good location, -although close to main roads, quiet-, clean room, own parking. Breakfast is excellent. Good value for money, for short stay Onli minor: staff was a bit unfriendly
the room was clean and quiet.
friendlystaff and convient location
clean, good breakfast and bar facilities after searching the correct phone number, no one responded !
The fact that they don't have no one in responsible around during the night makes it impossible to deal with situations like the one I was confronted, a bunch of youngsters trashing the hotel at 2 a.m.. I wouldn't recommend this hotel for a relax vacation or for a good night of sleep.
there was suppose to be tv in the room but it wasn't i like to fall a sleep watching tv..
The staff were very helpful during my stay at the hotel.
We booked a twin room and were given a family room. Therefore we had lots of space. The bathroom was a separate toilet and shower rooms - first time I've seen that in any hotel. The room on the 6th floor was quite quiet considering the location. Good breakfast. The hostel is located between busy roads and railway lines and a bit of a walk from any cafes etc. Could be a bit noisy depending on what floor your room is on.
low cost, new facility hard to find especially when the guaid is someplace wrong