Reviews for Hertz in Albuquerque
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Aug 25 2016
Happy with car but not with Hertz
Pros: When car was picked up the young man that took care of my rental was new and he tried hard to do things as he was told by the woman training him.
Cons: Brought car back 1 day early and was told I wouldn't get a pro-rated refund due to it being a weekly rental. I didn't like the high pressure that was put on me to take their insurance after I had my insurance applied to the car while I was driving it, this was done by the woman.
Aug 15 2016
Pros: I "signed up for" Albuquerque Airport, but the actual location was a $20 uber ride into the suburbs (both ways) - probably my fault for not reading the fine print on the pick-up location and checking googlemaps, but I had searched for "Airport." At the pick-up, I was informed there were two Hertz locations even closer to the airport than the one I got. the airport loc also said they were out of cars. it's as if the different locations are competing with each other. The price was OK even with the uber, but at the return, I got slapped with the taxes (another $30), In other words: $70 and two extra hours of travel not expected.
Aug 6 2016
Pros: Great, fuel-efficient car; easy pick-up and drop-off
Jul 21 2016
Cons: i showed up with my printed out confirmed , reserved reservation for a car for 8 day rental and got to office, no cars... after 2 hrs of calls and saying I'm not leaving without a car.. hertz send me to their repair center and they gave me one. ran fine, just had no shocks left so handled very poorly.. then, they tried to charge me more since they had no cars for me under my reserved contract... horrible customer service my local office manager also... she was sick from eating some food she liked by had allergic reactions to, but kept eating it????? i'll avoid hertz at all costs..!! joe austin tx.