Reviews for Hertz in Albuquerque
- All reviews 100%
Dec 4 2016
Could have been better.
Pros: I liked that it was reasonably comfortable for my size, it held a lot of luggage and it was great on fuel economy.
Cons: The car had not been cleaned when I picked it up. A drink had been left in the car's cup holder and there was uneaten candy in the back seat. I asked for an ice scraper to clean the frosted windshield, also I was heading into the Colorado mountains and wanted to be safe. I was told there wasn't a scraper and to wait for the defroster to do its job. The left front tire had much more wear than the others and it pulled a little to the left.
Dec 2 2016
Horrible Customer Service
Pros: Hertz has two chances to wow you this location some how failed three times. Pick up and Drop off was slow, disorganized and rude. Then they chose to call at 7:30 am to see how the service was waking the entire house in the process of calling twice.
Nov 29 2016
Pros: Poor customer service
Cons: Poor customer service
Nov 7 2016
Pros: Bus service was quick and without issues. Driver was courteous and helpful.
Cons: Like many larger airports, drop off is a remote rental car center.