Book Enterprise car rentals in Albuquerque

Cons: Kayak messed up the pick-up location for the car rental. Instead of at the airport, they switched it to a remote location. Very bad job.

Cons: Wouldn't match the price that I received online saying that I reserved at the Enterprise not at airport location. No floor mats, walked around a few parks and would have been nice to clean out the dirt and sand.

Cons: It's a bit hard to find - the enterprise sign is small but nonetheless with uber or google maps it is feasible without much headache for

Cons: Two rear wheel drive truck handles badly on rough road.

Cons: The Hyundai was so loud and uncomfortable.

Cons: Enterprise added about $40 to the weekly rate saying that the original quoted price did not include "city" taxes.

Cons: We could'nt keep the car

Cons: The shuttle to the airport was quick and easy.

Cons: I thought my car was going to be at the airport, but I'd mistakenly rented one elsewhere in ABQ. My bad. The clerk at the desk gave me the address, and told me it was close by and that I could take a taxi there. I asked if I could just change, and rent a car from the airport location. She said no, that they didn't have any cars. I took a taxi across town, and it cost $50. The rental place was closed when I got there - I had no idea that it closed at 6 pm. Nothing on the paperwork said that it closed at 6. The woman at the counter failed to tell me it had already closed. I had scheduled a 6 pm pick-up - why would the system let me do that if it closed at 6? I took the taxi back to the airport, so roundtrip with the tip that cost $115. On the way I called the 800 number, and they said they DID have cars there, but that it would cost an extra $100. At the airport I had a different clerk and she gave me a free refill of gas and an upgrade in a car when I let her know what happened. But I didn't enough gas for that to even matter, and I don't care about the luxury of a car. I lost time and money - irreplaceable. When I went out to get the car, I encountered the first clerk. She was totally out to lunch. She didn't remember me and didn't acknowledge that she had sent me across town to a closed Enterprise. She also failed to register the free gas credit. I noticed that she hadn't done so, and she corrected that. I was so annoyed. Also, it snowed while I had the car, and there was no scraper in the car. I had to use my bare hands. First world problem, but I happened to have been in the first world at the time.

Cons: Size car we ordered was not available. two keys given us we unattachable

Cons: Gave me a car with a defective tire. They did quickly trade it out for a smaller car... but seemed a bit put out that I didn't take the car with dangerous sidewall damage.

Cons: Took awhile at pickup

Cons: They did not have the car. Insurance got charged anyway and did not accept debit cards like it said on the website.

Cons: Bluetooth issues - no connection

Cons: Raining on arrival and had to walk with rep in the rain to the car.

Cons: NA

Cons: We specifically stated that we were arriving at 10:00 but a car was not there ready for us. We had to wait over half an hour for our car. We were finally given a mini van which had been sitting there this whole time. They people there should have figured out the options earlier and mad this opportunity available at the moment we arrived and realized that our standard size car was not available. The sitting around waiting in the lobby is not good for customers.

Cons: Nothing.

Cons: I wanted a smaller truck with better gas mileage

Cons: I can't think of anything that I would change - and that is rare for me!

Cons: Thanks Good car

Cons: I expected our rental to be around $200 but after all the Fees that were not ever verbally discussed the car Ended up costing $440 .... be sure you read all fine print and Don't add on any insurance.

Cons: Car wasn't immediately available on arrival at rental location. But minimal wait time.

Cons: Dropped off earlier than originally planned, but charge for that day was not prorated. Flat daily charge. Understand policy, but maybe something for the company to look into for rentals turned in 12 hours early or late (I.e. to prorate charges in such instances).

Cons: There was nothing negative about the experience.

Cons: First problem- we needed to add an additional driver, which we were told we could do at any office in the city. It turned out the airport & city offices have incompatible computer systems, so we had to drive back to the airport to add the additional driver. However, we were offered reasonable compensation for this (no need to return car with full tank).

Cons: I suppose they should've had more cars, but we were happy with their concession given the circumstances

Cons: Nothing.

Cons: Nothing to report.

Cons: The gas mileage is of course not as good but they through a few goodies in to sweeten the deal all for less than what we had originally paid for.

Cons: Wasn't aware of the deposit charge. The deposit was accidentally charged twice, then one charge was immediately refunded, however in that interim my bank charged me an overdraft fee. Took me about 20 minutes at the bank to get it reversed.

Cons: No windshield washer fluid in vehicle. No apology or compensation from enrterprise.

Cons: My assumption was that the Enterprise office was at the airport. This was wrong. My plane arrived at 7PM. This rental was placed at a downtown office that closed at 6PM. I had to rent from the Enterprise at the airport. They didn't have an intermediate car so I paid $184 instead of the $107 quoted. Kayak did not share everything I needed to know. Disappointing.

Cons: I will never again use kayak for ANYTHING

Cons: Nothing

Cons: Same story as Durango. Claimed they couldn't rent to us....but lot full of cars.

Cons: I wasnt able to pay with a debit card at the desk after I lost my credit card because I was 24. they wouldnt accept another credit card not in my name. They was very unhelpful. I got stranded at the ABQ airport for hours. However, the other enterprise in santa fe said that was false and they rented a car to me once I arrived in santa fe. I had to go to two enterprise offices in Santa Fe to get assistance. I wasted 4 hours waiting for a ride at the airport because the enterprise at the airport didnt know their information. I could use a debit card if I showed my return flight which I had on me at the time. I will never rent from this company again nor make a reservation with them. I wasted a whole day of my vacation.

Cons: The only full size car available in the evening when I arrived about 7 pm was a Prius which I didn't care for. However I exchanged it the next morning when there was a wide selection of cars.

Cons: Reservation did not make clear that this rental was NOT from the Albequerque airport. Retrieving an Enterprise car would have resulted in a $25 cab ride across town. Fortunately, we rebooked with another company.

Cons: As I stated previously in the like column, more car than I was accustomed to. I did not know how to use the keyless start and had to look around for the gear shift knob (which I was fascinated with by the way)! My daughter was with me when I picked up the vehicle and she is the one who ended up giving me instructions. With all the new features in the newer cars, I would suggest having the techs ask if the customer is accustomed to the new technology instead of assuming they are. Please do not take this as a complaint, just something to think about especially with us 'older' drivers.