Reviews for Thrifty in Albuquerque
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Oct 4 2016
Don't rent from Thrifty at ALB
Cons: We went to pick up the car and they told us that it was be another $78 than the quoted price for instance. We told them it's on our card and our personal auto insurance and that we didn't need it. They told us we had to no matter what. Also my flight was delayed and my friend had the rental confirmation. They were incredibly rude and wouldn't let her pick up the car until I called thrifty and changed the name. Horrible customer service.
May 4 2016
Easy drop off
Pros: staff was responsive; nice car and great value.
Cons: We were shown to car and authoriEd to drive off. We self inspected and found a huge (18-20") scratch. Couldn't find a human at first so had to wait in Thrifty lot. Finally found employee and the scratch was not noted prior to us. Good thing we checked car and reported BEFOREHAND we drove away as we would've been liable for said scratch. That was my only negative. Car was clean but not sparkling as we had to wash Windows upon pick up.
Apr 17 2016
Pros: Vehicle was very comfortable and the representative was helpful and knowledgeable
Cons: Had to go to the airport for pick up and drop off
Apr 8 2016
Fraud alert!! Added $75/day CDW - I had already b
Pros: Nothing outweighed the negative that they fraudulently added their own CDW when I already bought the Allianz insurance from Kayak!!!
Cons: We prepaid for the Allianz insurance through Kayak - Thrifty added their own anyway - $75 per day!!!!! Beware!!!!! Scam scam scam ... See other reviews!!!