Reviews for Thrifty in Albuquerque
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May 4 2016
Easy drop off
Pros: staff was responsive; nice car and great value.
Cons: We were shown to car and authoriEd to drive off. We self inspected and found a huge (18-20") scratch. Couldn't find a human at first so had to wait in Thrifty lot. Finally found employee and the scratch was not noted prior to us. Good thing we checked car and reported BEFOREHAND we drove away as we would've been liable for said scratch. That was my only negative. Car was clean but not sparkling as we had to wash Windows upon pick up.
Apr 17 2016
Pros: Vehicle was very comfortable and the representative was helpful and knowledgeable
Cons: Had to go to the airport for pick up and drop off
Apr 8 2016
Fraud alert!! Added $75/day CDW - I had already b
Pros: Nothing outweighed the negative that they fraudulently added their own CDW when I already bought the Allianz insurance from Kayak!!!
Cons: We prepaid for the Allianz insurance through Kayak - Thrifty added their own anyway - $75 per day!!!!! Beware!!!!! Scam scam scam ... See other reviews!!!
Apr 4 2016
One way rental gets worst car on the lot?
Pros: The drop off experience was very good, with very friendly/understanding attendants.
Cons: I don't know for sure, but it seems like more than a coincidence that a very damaged car was provided to the renter (me) who would drive it far away (one way rental). Worse was that they made no effort to detail the numerous damages to the car. I'm accustomed to having to check out a car, including going over damages. This pickup points expects you to drive away. I had to find someone and make them document the damaged trunk (like someone pried it open with a crow bar) and dislodged bumper; and many small dings. Furthermore, there was dirt inside. I was charged 2.5 times their local rate and was given their worst car, with service that bordered on deceptive. Thrifty, who is one in the same as Dollar at ABO, is NO LONGER my rental company of choice.