Reviews for Hertz in San Ramon
- All reviews 100%
Jul 2 2017
2nd time renting and this location and will continue.
Pros: Overall great experience. Taylor checked me in and showed me other availability SUVs since I asked but I just stuck with original reservation. Was provided a Nissan Rogue and waited about 20 minutes since they were cleaning the car (it was very clean so worth the wait). When I was leaving, noticed the gas was empty so I showed Taylor and she apologized and said to return it empty and she'd also give me a 10% discount. On return, Jacarre helped me and and was friendly. She confirmed notes about empty gas and discount. She gave me total and when I checked receipt, discount was actually 15%. Awesome!
Cons: Only thing was empty gas but discount they compensated with discount.
Apr 15 2017
Pros: New car, clean, staff are friendly and great service.
Mar 24 2017
Quick and enjoyable experience
Pros: The staff was very friendly and I was in and out in less than ten minutes.
Cons: Car could have been a little bit cleaner. But that's a small sacrifice considering the fast service.
Nov 17 2016
Pros: Brian was super friendly and helpful.