Book Hertz car rentals in Woodland Hills

Reviews for Hertz in Woodland Hills

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

0

10.0

Staff was excellent - helpful and professionalReviewed Nov 23 2021

review from

2.0

Pros:The car was filthy! Not disinfected at all, not cleaned at all! The car had a thick layer of dust on all surfaces, dog footprints on the the floor covers, chocolate ( we are hoping) on the doors, handprints and just overall dirty...this during raging Covid cases in LA.Cons:Obviously, sticking to the "Hertz Gold Standard of Cleaning" or just cleaning the car as expected.Reviewed Dec 26 2020

review from

10.0

Pros:A simple process made easy. It has better choice of cars and the price is lowest in the market. More importantly, Hertz care about the customers and listen to their concerns.Cons:Wish they had a closer dealer near me.Reviewed Jul 25 2018

review from

9.2

Pros:great car for what I needed, easy to pick upCons:office closed from noon to 1, which is when I came to return it; there was a sign but I didn't notice it when I picked up the car, and just expected the office to be open during normal business hoursReviewed Jun 27 2018

review from

2.0

Never AgainPros:Nothing about the experience was good.Cons:I reserved a large SUV. I received a few hours before I was to pick up the car that they didn't have a car for me. They didn't seem to care and acted as if it wasn't their fault. Last minute I was given a minivan. On top of not getting the car I reserved AND PAID FOR, I was charged about extra $300 for I don't know what. Never again will I rent a car from them.Reviewed May 29 2018

review from

4.8

Employee Power TrippingPros:The car was clean.Cons:When I arrived to pick up my rental the Hertz employee informed me that my reservation had been cancelled because I showed up late. I have never had that experience before but she told me I could come back in 30 minutes and see if there would be leftover cars I could rent out. I asked her what would happen if there were no more cars and she said that since my reservation was canceled, there wasn’t anything else she could do. This sounded incredibly fishy to me so I called Hertz corporate customer service and the representative told me that all Hertz employees honors reservations for 24 hours. The representative called the Woodland Hills branch to sort it out and when I walked back to the counter the woman rented me out a car immediately. First of all super shady business, the employee’s lies nearly ruined my long planned road trip. Second she was not even apologetic for delaying my time. I really couldn’t get over the way she straight up lied to my face. Super unprofessional and mean.Reviewed Apr 5 2018

review from

10.0

Roadtrip went smoothPros:Pick up and drop off was super easy. I got a super comfy and clean SUV for a trip from California to Zion national park in Utah. The sirius satellite radio was convenient for the areas that get no signal. I liked that there was no extra charge for driving to other states and we had unlimited miles. Our car had gotten VERY dusty with dirt from our campsite, but we just gave it a quick was and and vacuum/cleaning inside, so we didn't have to pay any cleaning fees.Reviewed Apr 3 2018

review from

10.0

ServicePros:They treated us with respect even though we were still in our work clothes from moving.Cons:Not a thing.Reviewed Feb 22 2018

review from

2.0

Cancelled our Reservation onsite and didn't refund us moneyPros:NothingCons:We were denied our rental because we tried to use a debit card and they ran a credit check (our credit scores aren't great). Which wouldn't have been a problem normally, but it was Sunday just before noon. All the rental car places around us close at noon on Sunday. By the time they told us they couldn't rent to us, everywhere else was closed. It took us 2.5 hours to find a replacement car and we had to uber 20+ miles to go pick it up. Then to top it all off they didn't refund us our money.Reviewed Jan 10 2018

review from

5.2

Hertz service just continues to under-deliverPros:Car was fine, that's about it.Cons:Every time I have to deal with Hertz, it seems to get worse. First, it took nearly 45 minutes to pick up my car because the gate agent was incompetent. Then when i returned the car, they tried to charge me more, and when I protested, they said it was because I was an hour late, then they decided that it was because I hadn't returned the car with a full gas tank. When I pointed out to them that I returned it with the same amount of gas that I picked it up with, they admitted they were wrong and reversed the charges. I don't know where they found these people, but I won't be going back.Reviewed Sep 19 2017

review from

7.6

I'll never buy a JeepPros:The Jeep we rented was comfortable enough, and had enough space for airport pickup and drop offs.Cons:The Jeep was not a good automobile. The passenger door gasket fell off within an hour of when we rented it. It has poor brakes, poor rearward vision, has no power and gets mediocre gas mileage. Had I known, I would have preferred most any other similar style automobile.Reviewed Apr 26 2017

review from

7.2

Pros:Car was good to drive but was not that clean.Cons:Had to wait for 45 minutes to rent the car though the booking was done online. And they took 15 mins to process my request and give me the car. The other Hertz rental locations are pretty fastReviewed Apr 15 2017

review from

More

• How much does it cost to rent a car from Hertz in Woodland Hills?

  On average a rental car from Hertz in Woodland Hills costs $37 per day.

• What is the most popular rental car from Hertz in Woodland Hills?

  Luxury (Lexus RX or similar) is the most frequently booked rental car type from Hertz in Woodland Hills.

• How many car rental locations does Hertz have in Woodland Hills?

  Hertz has 2 rental locations in Woodland Hills. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes