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5 locations in Louisville
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Reviews
6.0 Okay
Anonymous, Jul 2024
Intermediate SUV
10.0 Wonderful
Anonymous, May 2024
Economy
2.0 Poor
Anonymous, Mar 2024
Intermediate SUV
2.0 Poor
Anonymous, Mar 2024
Minivan
2.0 Poor
Jason, Feb 2024
Minivan
10.0 Wonderful
Anonymous, Jan 2024
Compact
15 locations in Louisville
Locations in Louisville
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Reviews
10.0 Wonderful
Anonymous, Jul 2024
Economy
2.0 Poor
Anonymous, Jun 2021
Cons:
We didn’t get the price quoted by kayak10.0 Wonderful
Anonymous, Apr 2021
Pros:
everything easy upgrade, weekly rate, personnel at this locationCons:
nothing10.0 Wonderful
Tanya, Mar 2021
Cons:
Office was not open on Saturday and I could have saved day on rental total. Otherwise everything was great2.0 Poor
Anonymous, Mar 2021
Pros:
Nothing. The customer service was horrible they called me to confirm I showed up to pick up the rental they didn’t have it then they said they were going to bring me a car within the hour didn’t happen. Then they called me six hours laterCons:
Been more professional ahead better customer service8.0 Very good
Mel, Dec 2020
Pros:
Picking up at the airport was really difficult of you are not familiar with the process. I called for instructions on where to go and got nowhere with the call center. The call was then dropped. The local folks on the other hand were great - friendly, professional and helpful.One location in Louisville
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Reviews
10.0 Wonderful
Heidi, Jun 2024
Full-size
10.0 Wonderful
Anonymous, Apr 2024
Pickup truck
10.0 Wonderful
Anonymous, Nov 2023
Intermediate SUV
8.0 Very good
Darnell, Jan 2021
Pros:
Staff great easy drop of ffCons:
Lower prices of one way drop off8.0 Very good
Darnell, Jan 2021
Pros:
Staff was greatCons:
Lower prices for one way drop off2.0 Poor
Jeff, Dec 2020
Pros:
Nothing. They will let you book a car without having any cars!Cons:
Actually had cars available.6 locations in Louisville
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Reviews
2.0 Poor
Anonymous, Oct 2024
Pickup truck
2.0 Poor
Anonymous, Sep 2024
Supplier choice
2.0 Poor
Keith, Jul 2024
Intermediate
4.0 Mediocre
Jonathan, Jul 2024
Intermediate
2.0 Poor
Anonymous, Jul 2024
Intermediate
2.0 Poor
Anonymous, Apr 2024
Supplier choice
2 locations in Louisville
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Reviews
2.0 Poor
Phillip, Oct 2024
Standard
2.0 Poor
Vanessa, Sep 2024
Full-size SUV
10.0 Wonderful
Anonymous, Jun 2024
Compact SUV
2.0 Poor
Adam A., May 2024
Premium SUV
4.0 Mediocre
Anonymous, Apr 2024
Compact SUV
4.0 Mediocre
Anonymous, Nov 2023
Intermediate SUV
One location in Louisville
One location in Louisville
Locations in Louisville
600 Terminal Drive
+1 502 380 2266
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Reviews
4.0 Mediocre
Anonymous, Oct 2023
Intermediate SUV
2.0 Poor
Anonymous, Oct 2023
Intermediate
2.0 Poor
Charles, Mar 2021
Cons:
Use a different company. My flight from Afghanistan had engine problems and we did emergency landing and forced. To spend night in Bulgaria. I called in as soon as plane landed to cancel or pushback one day but agent said no help. When I finally got to Car Rental in SDF they double charged me and the rates went up to a premium of 85 dollars a day. But thank God we didn’t crash and all of us military got home to the USA safe and next time I just will not book their Kayak10.0 Wonderful
Anonymous, Nov 2019
Pros:
Loved the car3 locations in Louisville
Locations in Louisville
1215 S Hurstbourne Pky
+1 502 326 1351
3700 Crittenden Dr
+1 502 367 6461
600 Terminal Dr
+1 502 375 0681
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Reviews
7.2 Good
Anonymous, Nov 2020
Pros:
Agent at desk was friendlyCons:
I was assigned a car but it was not in it's location. I had to find an employee to find another car for me, which took about 15 minutes. The car I received was dirty and definitely wasn't cleaned beyond pre-covid standards. I'm not a germ freak, but greasy fingerprints on the screen and doors and a greasy feeling steering wheel are just nasty.6.4 Okay
Anonymous, Sep 2020
Pros:
Never like the "up sale" stuff.Cons:
The fact that a spouse is not free to drive?! Really in this day and time? Thrifty is on my short list to never use again.7.2 Good
Anonymous, Aug 2020
Pros:
The price and the vehicle was great.Cons:
At pickup, the vehicle was not ready, and had to wait. The help desk seemed to not want to be working. There was no information given about the return of the vehicle. I had to ask about return from the man working the gate, but even that was not enough. At return, there was no one to close the transaction, Just a sign saying to leave the keys in the car. I had to work with customer service for the next two days to get the extra daily charges removed from my credit card account because no one at the drop off location closed the account. I'll not rent from Thrifty and associated companies again.9.6 Wonderful
Janet, Jun 2020
Pros:
Staff pretty straight forward, not super friendly but nice enough.Cons:
Drop off was a bit confusing. No attendant, no instructions.2.0 Poor
Anonymous, May 2020
Pros:
Horrible customer service. Getting help took an extremely long time. Bi will never use Tjrogty or Hertz againCons:
Actually being helped instead of having to wait long periods of time to have someone keep telling me their company policy does not allow this or they or the other thing10.0 Wonderful
Anonymous, Feb 2020
Pros:
Jeff is who helped me at pick up and he was professional, delightful, helpful and friendly. Our car was clean and ready to go. Everything about my rental experience was flawless.4 locations in Louisville
Locations in Louisville
2520 Plantside Drive
+1 502 499 9925
4330 Crittenden Drive
+1 502 380 1515
600 Terminal Drive
+1 502 364 1901
9040 Taylorsville Road
+1 502 499 9716
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Reviews
2.0 Poor
Anonymous, Sep 2024
Standard
2.0 Poor
Anonymous, Jun 2024
Luxury SUV
10.0 Wonderful
Anonymous, May 2024
Full-size
2.0 Poor
Camille, Apr 2024
Intermediate SUV
2.0 Poor
Anonymous, Apr 2024
Intermediate
One location in Louisville
Locations in Louisville
Filters
No reviews available
One location in Louisville
Locations in Louisville
4443 Dixie Highway
+1 502 363 4646
Filters
No reviews available
One location in Louisville
Locations in Louisville
Filters
No reviews available
Along with a 10 passenger van, rental companies in Louisville offer 6 passenger vans and 7 passenger vans.
Pick-up location | Louisville |
---|---|
Car types | Van, Minivan |
Rental locations | 41 |
Airport locations | 11 |