Reviews for Hertz in Louisville
- All reviews 100%
Dec 3 2016
Great service, pretty good car
Pros: Pickup and drop off were both smooth, with friendly, personable staff who were ready to help. The car (a Toyota Yaris) was clean and gave me no operational hassle. The fuel economy and pickup were good, and my fiance and I were both grateful that what it lacks in horizontal space, it makes up for vertically; we are both tall, but neither of us felt squished. Being able to use the Bluetooth with my phone was a very welcome and appreciated feature.
Cons: The steering wheel doesn't telescope forward, and as I sit with the seat fairly far back to accommodate for my legs, it resulted it me hunching forward to reach it properly. The Yaris also has some sizeable blind spots, and as my rental was an economy, the side mirrors have to be adjusted by hand, which were both fine once I adapted.
Oct 7 2016
Unreliable- unable to get rental car
Pros: Absolutely nothing
Cons: The schedule pick-up time for the rental was after the business had closed. Leaving me with no rental for the weekend.
Sep 26 2016
Pros: The price was great and the car was in excellent condition.
Cons: Though I had indicated I wanted to pick up and drop off at the Louisville airport, I was scheduled to pick up and drop off at an off-airport site. The folks at Hertz rectified this, but I had to pay a $15 fee. Considering the price, this was acceptable, but I'm not sure I didn't just luck out in encountering Hertz people who were willing to help.
Sep 20 2016
Cons: Had to wait for car to be delivered about 1/2 hour, Was ordered 3 weeks iin advance.