Reviews for Hertz in Louisville
- All reviews 100%
Aug 8 2017
Pros: Vechicle ran fine, had good amount of storage.
Cons: Was told they didn't have a van like we requested and pre paid for. When we went to pick up the van. Had us all set to get a SUV upgrade for no extra charge, and then someone brought in a last minute van. Swithed us back to the van. It was not cleaned. The van also during the trip kept having maintenance warnings for the oil, and the tires...
Aug 1 2017
excellent service and care
Pros: Everyone was professional, and very helpful. The car was clean, and just what I needed. My first experience with Hertz, but I will use them again, they were busy, but I was made to feel like I was their only customer.
Cons: hum, nothing.
Jul 16 2017
Pros: Brand new car, low mileage, run good
Cons: The ac did not work, they were willing to change it but for a smaller car.
Jun 24 2017
No shuttle and office was closed
Cons: Arrived at airport - hertz counter had no reservation because somehow the hertz reservation wasn't at airport. There is no shuttle to that office and the office was already closed.