Reviews for Hertz in Louisville
- All reviews 100%
Sep 26 2016
Pros: The price was great and the car was in excellent condition.
Cons: Though I had indicated I wanted to pick up and drop off at the Louisville airport, I was scheduled to pick up and drop off at an off-airport site. The folks at Hertz rectified this, but I had to pay a $15 fee. Considering the price, this was acceptable, but I'm not sure I didn't just luck out in encountering Hertz people who were willing to help.
Sep 20 2016
Cons: Had to wait for car to be delivered about 1/2 hour, Was ordered 3 weeks iin advance.
Aug 18 2016
Pros: I loved that they didn't charge a huge drop-off fee for the one-way rental. The staff was very nice and professional at the location where I picked up the vehicle.
Cons: The car was not very clean and smelled of cigarette smoke.
Aug 14 2016
Cons: Pickup wasn't at airport. Car wasn't ready; still had to be cleaned. They gave me the car with an empty gas tank. And the car smelled of smoke. Would not ever text from them again.