Reviews for Dollar in Louisville
- All reviews 100%
Nov 26 2016
Price at counter should match price online
Cons: Hidden costs should be included in online price so not such s big difference when you pay for rental
Nov 23 2016
Pros: Great price: easy to pick up and drop off. Woman in lot was great to work with!
Cons: Car exterior was not totally clean: hood was dirty like something was dropped on it. Counter person seemed to be perturbed when I didn't take the extra insurance...very odd.
Nov 21 2016
Drop Off Was Unorganized
Pros: The pick was quick and efficient and maybe that set the bar high for drop off. The car was clean and full f fuel.
Cons: Drop off attendant couldn't find my information/contract. Couldn't provide change for a cash payment. Actually told me I would have to wait 90 minutes to pay in cash, which would've caused me to miss my flight.
Nov 15 2016
Chose Large car with "special" on Kayak was told I
Pros: The car was brand new and nice and the people at the counter seemed friendly and returning was really easy.
Cons: I picked/reserved a large car "special" but was told when I was picking up the car that I was only entitled to something the size of a smart car as that is what the special was for even though I had chosen from the large category. The lady at the counter gave me a discounted rate for an upgrade but it still doubled the cost and the car still was not as large as what I had originally reserved.