Reviews for Alamo in Louisville
- All reviews 100%
Apr 10 2017
Reserved a generic specialty car, did not bargain for a pickup truck
Pros: The car was very clean and the pick up/drop off process was streamlined
Cons: I had reserved a generic specialty vehicle that could seat 4 people. The only car they had was a pick up truck which they said seated 4. Pick up truck had never been an option in the examples of generic specialty cars. I couldn't get my 80-year-old mother into a pick up truck so was forced to upgrade. It felt like a bait and switch to me. I wouldn't use Alamo again.
Apr 7 2017
Pros: Drop-off easy and care-free, Thanks!
Apr 2 2017
Top notch customer service
Pros: We ended up needing an extra day and it was super easy to call and set that up.
Cons: I don't like that it is such a large expense to add a second driver.
Mar 27 2017
Pros: Great value. Rented through Kayak and experienced no administrative problems whatsoever. Really liked the online check-in.
Cons: Vehicle did not have cruise control. I didn't realize cars were even manufactured any more without cruise control...