Reviews for Alamo in Louisville
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Jun 5 2017
Pros: I was offered an opportunity to upgrade to an SUV (which is typical) but I was actually given a great deal to my surprise. I drove a brand new Ford Explorer. My kids & I really enjoyed having the extra space! It was a nice vehicle!
Jun 2 2017
Luxury at bargain price
Pros: Fast, friendly & helpful....reserved a full size, upgraded to luxury at the counter, scored a sweet BMW 430i hardtop convertible for under $100, drove it for almost 500 miles!
Cons: Now I want a BMW 430i hardtop convertible!
Jun 2 2017
Pros: I asked for what ever was available at a low rate and was given a Jeep. It was easy to drive and comfortable. The return processes was just as easy and seem less.
May 31 2017
Bait and switch
Pros: He car was great , the phone customer service was awesome , but the counter clerk need training .
Cons: When I pick up the car which was paid for , they only have a large pick up truck available . But for additional $15 a day they would have the car available . Additionally, they charge me for insurance which I clearly told them I did not wanted or needed. After spending an hour on the phone with customer service finally the problem was resolved