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10.0
needs new wiper blades, very unsafeReviewed Jan 31 2023
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8.0
got a different car but worked out because it got great gas millage but car was a little dirty mainly the windows but over all every thing was good so farReviewed Nov 15 2022
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8.0
Other than a manageable wait at pickup, no issues.Reviewed Nov 15 2022
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4.0
Roadside assistance did not follow thru after telling me they would deliver a replacement vehicle. Luckily I got to the end of my original rental without further issuesReviewed Nov 3 2022
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4.0
Checkin took about an hour and my reservation had to be entered 4 times due to computer issueReviewed Oct 30 2022
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10.0
Great customer service. No real waiting for shuttles. Easy drop off. Most all, honored Kayaks quoted price.Reviewed Oct 27 2022
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6.0
Drop off was easy, and they had plenty shuttles ready to take me to the airport. Pick-up was very slow as they only had 1 person working and things moved very slowly. Eventually they got more people to help, but I was already at the front of the line by that time. Took almost an hour from the time I got there until I got a car.Reviewed Oct 11 2022
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8.0
First time to rent from Payless. Didn’t know it’s a self checkout when I dropped off the car but after asking I filled out the paperwork given when I picked up the car and was done. I’ll rent from them again as the prices are good.Reviewed Sep 4 2022
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10.0
It was great thanksReviewed Aug 30 2022
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8.0
Please send me my invoice, ai did not get itReviewed Aug 24 2022
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4.0
Three main issues. First, they were way understaffed and we waited for probably 30 minutes with just two people working the counter, and one of those went on break halfway through our wait. There were repeated calls from one of the agents to get cars moved from the intake and processed. Second, they gave us a car with less than half a tank of gas in it. Third, the car had a severe rear brake issue, loud grinding noise every time you used the brakes. We only used Payless as it was the ONLY option but certainly not going to use them again if there is another rental option.Reviewed Jul 26 2022
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8.0
Excellent except long line to check in.Reviewed Jul 24 2022
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