Book Payless car rentals in Denver

Pros: friendly drivers to and from Airport. Helpful with elderly and persons with needs getting them on and off the bus. Fun jokes while waiting for others at airport, great I teta ton my driving staff.

Cons: Not very informative of what car I was getting, up sold me and didn’t talk to me about it clearly. Car was dirty, foot prints in dash and front windows. Unclear how to get shuttle from airport. Waiting and finally having to call.

Cons: During the drop off, more prompt shuttle to the airport would have been better. We sat in a parked shuttle for 15 min while the driver visited with Co workers and waited for 1 other party for 5 min, then waited 10 more minutes before leaving. A 2nd shuttle was parked next to us. Pick up took 45 min.

Pros: I pretty much got scammed by the guy there. Will never rent from there again.

Cons: Clarity and understanding

Pros: Relatively easy

Cons: Incorporate the hidden fees into the quoted price. Still a better deal than the others but a little frustrating to spend an unexpected amount at checkout

Cons: My best friend and I are both military/firefighters. The girl at the desk mentioned we only got a particular type of vehicle, she wanted us to upgrade (usual practice). Well she said she would work with us since we were military/firefighters. Our original price from Kayak (all fee included) was $295. She stated she would get us in a better vehicle for $310. Well she did that, but missed the HUGE overal prices of $450.00. I don't like being told one price, and then having to sign off on a completely different price at the end. Car smelled of Weed the entire trip as well.

Pros: I am honestly struggling to find one positive thing about this rental. It was expensive and the customer service was awful. So I enjoyed nothing about this experience. I can comfortably say I will NEVER use Payless Rental Car EVER again. Customer Service can be the most basic process and I promise I’m not looking to have my feet kissed by the employees but basic professionalism is expected. Spend a little more and go with a company more reputable. It’s worth it.

Cons: Not ask personal questions about travel such as “why wouldn’t you fly?” If upgrading to a vehicle other than what I selected ask if I want to upgrade and give vehicle options because the vehicle I got consumes more gas and cost me more in the end. Vehicle walk around for damage and fuel level with me was not done. Car was dirty inside with previous renters personal information and other property in the vehicle.

Pros: Nothing, they ripped me off. I booked a intermediate suv, a jeep compass or similar to go into the mountains. When I got there they told me the jeep compasses were two wheel drives and for me to get an all wheel or 4 wheel drive it was going to cost me double. When I returned the car I overheard the same guy giving the same speech to another couple. These guys a rip off artists, I’ll be following up the better business bureau and Payless corporate.

Cons: Would be nice if they weren’t scam artists

Pros: Absolutely nothing, horrible experience.

Cons: They need better shuttle hours and better communication.