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Details
Map
Reviews
Overall
8.6 Excellent
Based on 2,420 reviews
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All Reviews 8.6
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Couples 8.6
-
Families 8.5
-
Business 8.1
-
Solo 8.2
9.1
8.5
6.6
5.0
6.6
5.0
8.8
8.5
7.0
6.7
5.1
4.2
9.4
8.2
7.8
6.3
5.0
4.9
9.3
8.1
7.7
6.2
4.9
3.8
9.1
8.5
7.2
6.7
4.8
data provided by TrustYou
"Comfortable beds"
"Great reception"
"Great shopping"
Top positive review
Top critical review
Excellent 9.4
The reception staff was accommodating and, refreshingly, genuine interested in being of service and help to all guests.
Okay 4.0
I liked how close the Hotel was to many fun bars and exciting things to see. I didn't like the staff, the hair that was all over my room and not having any food available 24hr.
Recent Reviews
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Excellent
9.4+The reception staff was accommodating and, refreshingly, genuine interested in being of service and help to all guests.
-
Okay
4.0+I liked how close the Hotel was to many fun bars and exciting things to see.-I didn't like the staff, the hair that was all over my room and not having any food available 24hr.
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Good
6.5+It's clean and was a large room.-We checked in at 11 pm after a long drive excited to get to bed. We were kept up for hours when what sounded like a trash compactor was on all night. It was SO LOUD and we live in a city so we are used to noise. I just can't believe they put us in that room and that they charge people money to stay in a room that is next to some sort of loud machine.
11 Dorrance Street, Providence, RI
8.2
Distance
0.2 mi from
$123+
Details
Map
Reviews
Overall
8.2 Excellent
Based on 1,491 reviews
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All Reviews 8.2
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Couples 8.2
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Families 7.9
-
Business 8.0
-
Solo 8.4
9.0
7.9
6.7
6.5
6.3
5.8
9.1
7.7
6.8
6.1
6.0
5.8
9.1
7.9
6.2
6.0
5.5
4.9
8.9
7.6
6.6
6.2
6.1
5.4
9.2
8.2
6.8
5.9
5.8
data provided by TrustYou
"Comfortable beds"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
It has charm and a richness.
Good 6.5
Rvoff/
Recent Reviews
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Excellent
10.0+Loved this hotel. We got a junior suite (for a great price). Had views of Brown/RISD, the Capitol, etc.
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Excellent
9.0+The Biltmore Hotel is a reasonable place to consider for a visit to Providence. It is an older hotel with a historic background and there is a certain charm to staying at such a place in comparison to the typical chain. That said, one must make a few accommodations in this regard. Some things may strike one as dated be it the size of the bathroom, or the trim, or the non-self-closing door (which I actually liked). The skim coat in my shower was cracked..so what?. There is no pool. There is a full-service Starbucks adjoining the lobby. I grew up staying at older hotels with my grandmother. I find them charming. The place is clean and the staff are kind. The bed was very comfortable though rather high off the ground compared to most. The furnishings were contemporary and functioned well. I got a two room suite fit for a CEO for under $200 a night. I have no complaints.
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Okay
5.7+Nice stay as usual-Housekeeping interrupting us 3 times in the morning claiming they weren't notified by the desk about our late checkout for 1pm therefore interrupting our extra needed rest
$151+
Details
Map
Reviews
Overall
9.0 Excellent
Based on 1,133 reviews
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All Reviews 9.0
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Couples 9.1
-
Families 9.0
-
Business 9.6
-
Solo 9.3
8.8
8.6
8.5
8.4
8.2
8.0
9.3
8.8
8.5
7.8
4.2
3.2
8.7
8.6
8.4
7.7
4.4
3.6
8.6
8.5
8.2
8.8
8.3
8.3
7.9
data provided by TrustYou
"Comfortable beds"
"Friendly service"
"Great shopping"
Recent Reviews
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Excellent
8.0+comfortable beds great view of capital-overpriced!
-
Excellent
8.3+I loved the quick check-in process, the hospitality of the staff, and the cleanliness of the room.-The beds are the old coil spring type, and my back gave me some trouble the next morning.
-
Excellent
8.2+The lobby transports you to New York with its style and layout. The rooms are well appointed and have great views of New England vistas. I visit Providence three time a year, How have I never stayed here before?-Bathroom was a bit dark, but not a deal breaker.
$158+
Details
Map
Reviews
Overall
8.8 Excellent
Based on 1,079 reviews
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All Reviews 8.8
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Couples 8.9
-
Families 8.8
-
Business 8.9
-
Solo 8.7
9.0
8.6
8.0
6.9
5.0
6.9
9.2
8.7
8.3
7.5
6.2
5.3
9.0
8.3
8.1
6.8
4.4
8.8
8.1
7.3
7.1
6.5
8.9
8.4
8.4
7.7
7.0
6.9
data provided by TrustYou
"Clean rooms"
"Stylish hotel"
"Great reception"
Top positive review
Top critical review
Excellent 8.2
The location of the hotel was great with lots of bars, restaurants and event locals close by. Hotel was a bit below its normal price point in my opinion. Our suite was very nice but the shower sucked. I'm glad that we got a promotional/discount rate.
Mediocre 3.7
We booked this hotel because we were in town for one night, visiting the Waterfire festival. The location was great, close walking distance to the festival, downtown shopping, and restaurants. The hotel staff/policies were incredibly unhelpful. We were informed when we checked in that if we had called and asked for the military/ government rate we would of paid less than 50% of what we were charged. Of course, there was nothing they could do about it now. What they didn't tell us at check in was that the deluxe king room we had reserved and paid twice what we should of for, was unavailable. They happily checked us in and sent us up to what I can only assume is the worst room in this 4 star hotel. The glass shelf in the bathroom was broken, there was a large stain on the carpet, the door was so crooked on the hinges there were cracks you could easily see through at the top and bottom. But worst of all, it was a QUEEN sized bed, not KING. Shouldn't be the end of the world, but paying double what we were supposed to and then not even getting what we payed for- not really okay. Assuming they gave us the wrong room unintentionally, we gathered our things and went back to check in, where we were told that A: they can't change our room because the hotel is completely booked. B: it was in the fine print of "whatever website" we booked on that the room wasn't guaranteed. C: there was no offer of a rate reduction or other forms of compensation. Well, after reading all the terms and conditions of the website, and finding nothing mentioning the room not being guaranteed, we called the website, who did everything in their power to help, but we ended up cancelling the hotel reservation (through the website, not the hotel) for a full refund. No complaints about the website, they even went so far as to call all the other 4 star hotels in the area trying to get us a transfer. The hotel on the other hand, is a buisness I hope never to meet again.
Recent Reviews
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Excellent
10.0+This is a very attractive hotel. The people are very nice. The rooms are attractive with comfortable beds. There is a bar downstairs with excellent music and no cover. The food at breakfast was excellent.-The booking never got through to the front desk, but they honored the price on my confirmation email.
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Okay
4.5+The bed and the pillows were very comfortable.-The staff was very unorganized and were very easy to get confused. The valet parking was a joke.
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Excellent
8.2+The location of the hotel was great with lots of bars, restaurants and event locals close by.-Hotel was a bit below its normal price point in my opinion. Our suite was very nice but the shower sucked. I'm glad that we got a promotional/discount rate.
$135+
Details
Map
Reviews
Overall
8.1 Excellent
Based on 1,171 reviews
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All Reviews 8.1
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Couples 7.7
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Families 8.0
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Business 8.1
-
Solo 8.2
8.6
7.8
5.9
5.0
5.9
5.0
8.6
7.4
5.5
5.0
4.0
4.0
8.7
8.0
7.9
7.8
5.6
5.1
8.2
8.2
5.6
8.8
7.9
6.0
5.7
3.2
data provided by TrustYou
"Clean hotel facilities"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
The location was perfect for the seminar we were taking the price was very high for what we received.
Okay 4.8
Very expensive for a very basic hotel.
Recent Reviews
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Mediocre
2.0+The professionalism of the reservation agent at the hotel.-They did not have the reservation that I made in their system. So had I not called ahead of time to cancel, there would've been some awkwardness of having booked the room online only to not have it in the hotels system.
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Good
7.7+The great restaurant and security-No
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Good
6.8+People were generally friendly, but a lack of either flexibility or authority with the front level staff was mildly upsetting.-I booked two nights separately online. (I decided to add a night to the stay in advance of going). When I got to the hotel I mentioned this and they said it wouldn't be an issue. Just to check back in the next day. When I went to check back in at 8 AM, it was an issue. They wanted to move me because someone had already checked in online for my room? I had to spend half an hour and speak with 3 people to get it resolved. The woman at the front desk originally told me there was nothing they could do. It would have been nice if she had offered to check with someone rather than me having to ask to speak with a manager.
$142+
Details
Map
Reviews
Overall
8.3 Excellent
Based on 1,032 reviews
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All Reviews 8.3
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Couples 8.4
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Families 8.4
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Business 8.0
-
Solo 8.4
8.9
8.9
8.5
8.1
4.5
4.2
9.0
8.8
8.6
4.3
4.1
3.4
9.1
8.8
8.7
6.6
4.6
3.4
8.9
8.7
8.5
6.1
3.8
3.0
9.1
8.8
8.4
6.4
4.3
3.5
data provided by TrustYou
"Beautiful architecture"
"Stylish hotel"
Top positive review
Top critical review
Excellent 10.0
Everything about the Dean felt like it had been planned out very meticulously. The lighting, amazing linens, and custom soaps and shower gels were all perfect. We kept discovering great "little" gems throught our whole stay!
Okay 5.7
Enjoyed the bars downstairs at the hotel. The staff was pretty pretentious.
Recent Reviews
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Excellent
10.0+Everything about the Dean felt like it had been planned out very meticulously. The lighting, amazing linens, and custom soaps and shower gels were all perfect. We kept discovering great "little" gems throught our whole stay!
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Excellent
10.0+On a college tour with my 17 year old daughter and she fell in love with Providence mainly because of the experience we had at and around the Dean. Great service; everyone was friendly and helpful. The rooms and public spaces were eclectic but comfortable. Highly recommend it.
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Excellent
8.0+The hotel delivered as expected. Rooms were up to date.-The shower was a bit tricky to use. Cost of parking $26 was a bit high
32 Exchange Terrace at Memorial Blvd, Providence, RI
8.5
Distance
0.0 mi from
$140+
Details
Map
Reviews
Overall
8.5 Excellent
Based on 680 reviews
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All Reviews 8.5
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Couples 8.7
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Families 8.4
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Business 8.4
-
Solo 8.7
7.9
6.6
6.5
5.7
5.6
6.6
7.8
6.8
6.5
6.0
6.0
4.2
7.7
6.8
6.5
5.8
5.7
4.2
8.0
6.7
6.2
8.0
6.5
5.8
data provided by TrustYou
"Clean rooms"
"Friendly service"
Recent Reviews
-
Good
7.4+View was nice from the room, staff was very nice.-Parking is not included. 20 to park per day, and 26 if you have to take your car out at any point that day.
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Excellent
8.0+The hotel was a close walk to the mall and the park as well as a nice stroll to other local restaurants. We got a nice view of the city and the halls were quiet for sleeping in.-It cost $26 a day to park in their parking lot. And my sister in law got a fold out couch for her to sleep on and the mattress had red-ish makeup all over it and it was very uncomfortable.
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Excellent
9.4+Great staff, big rooms, clean-A bit expensive to park car ($26 a night)
58 Weybosset Street, Providence, RI
8.4
Distance
0.3 mi from
$140+
Details
Map
Reviews
Overall
8.4 Excellent
Based on 739 reviews
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All Reviews 8.4
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Couples 8.4
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Families 8.5
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Business 8.3
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Solo 8.5
8.9
8.6
8.5
6.9
6.4
6.9
8.5
8.5
8.4
6.8
6.4
6.2
9.1
8.5
8.2
6.8
6.5
6.3
8.8
7.1
8.8
8.6
8.5
6.4
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Fair breakfast prices"
Top positive review
Top critical review
Excellent 8.0
Staff, location and facilities are excellent.
Okay 5.3
The air conditioning did not work. Room was warm and stuffy even at the coldest setting.
Recent Reviews
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Excellent
8.0+Staff, location and facilities are excellent.
-
Okay
5.3-The air conditioning did not work. Room was warm and stuffy even at the coldest setting.
-
Good
6.0+Very comfortable attentive pleasant staff good facilities low key relaxing atmoshere good choice breakfast buffet and coffee on tap. Please write at least 15 words-Could not open window
$152+
Details
Map
Reviews
Overall
9.1 Excellent
Based on 658 reviews
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All Reviews 9.1
-
Couples 8.9
-
Families 8.9
-
Business 8.8
-
Solo 9.2
9.7
9.6
9.5
9.4
9.2
9.0
9.7
9.6
9.5
9.5
9.2
6.6
9.6
9.5
9.3
9.3
9.1
9.6
8.8
9.6
9.3
8.9
8.1
7.9
6.6
data provided by TrustYou
"Accessible parking"
"Good accessibility by car"
"Spacious rooms"
Recent Reviews
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Excellent
10.0+Cleanliness, staff was wonderful (helpful, courteous, friendly) off-street parking, proximity to all attractions-I couldn't stay longer -
Excellent
8.0+It is in a beautifully restored house with handsomely decorated rooms-The hotel is next to a very busy Interstate.
-
Excellent
9.0+Location very convenient, lots of character (much better than a plastic hotel), delicious hot breakfast, and very friendly staff.-Water pressure in the bathroom was pretty poor.