Providence hotels near Providence Place Mall

Cons: Bathroom was a bit dark, but not a deal breaker.

Cons: The beds are the old coil spring type, and my back gave me some trouble the next morning.

Cons: I can’t think of anything! It was a little expensive but I didn’t want to stay anywhere else because it’s worth it.

Cons: overpriced!

Cons: I normally stay at the Westin so we gave this a try as there was no Westin in Providence, Staff was not very pleasant or helpful, rooms were not as clean as I hoped and view was not good.

Cons: The hotel staff/policies were incredibly unhelpful. We were informed when we checked in that if we had called and asked for the military/ government rate we would of paid less than 50% of what we were charged. Of course, there was nothing they could do about it now. What they didn't tell us at check in was that the deluxe king room we had reserved and paid twice what we should of for, was unavailable. They happily checked us in and sent us up to what I can only assume is the worst room in this 4 star hotel. The glass shelf in the bathroom was broken, there was a large stain on the carpet, the door was so crooked on the hinges there were cracks you could easily see through at the top and bottom. But worst of all, it was a QUEEN sized bed, not KING. Shouldn't be the end of the world, but paying double what we were supposed to and then not even getting what we payed for- not really okay. Assuming they gave us the wrong room unintentionally, we gathered our things and went back to check in, where we were told that A: they can't change our room because the hotel is completely booked. B: it was in the fine print of "whatever website" we booked on that the room wasn't guaranteed. C: there was no offer of a rate reduction or other forms of compensation. Well, after reading all the terms and conditions of the website, and finding nothing mentioning the room not being guaranteed, we called the website, who did everything in their power to help, but we ended up cancelling the hotel reservation (through the website, not the hotel) for a full refund. No complaints about the website, they even went so far as to call all the other 4 star hotels in the area trying to get us a transfer. The hotel on the other hand, is a buisness I hope never to meet again.

Cons: The coffee.

Cons: Hotel was a bit below its normal price point in my opinion. Our suite was very nice but the shower sucked. I'm glad that we got a promotional/discount rate.

Cons: The staff was very unorganized and were very easy to get confused. The valet parking was a joke.

Cons: Nothing

Cons: Everything was ideal.

Cons: Older rooms; outdated decor

Cons: The front desk staff was a little slow when checking out. Other than that . . .it was all great.

Cons: The booking never got through to the front desk, but they honored the price on my confirmation email.

Cons: Stability ball in gym was deflated, so minor.

Cons: Some minor street noise on the alley side

Cons: More affordable parking options.

Cons: The indoor pool is worthless. It is quite small and entirely overrun with noisy kids. We walked in and turned around immediately. The elevator was very frustrating. It requires key cards to select any floor that isn't the ground level. That wouldn't be a problem if the card reader worked flawlessly, but it didn't. It also did not stay on the current floor, while we selected where we wanted to go. This means, that although we were going up, the elevator would move to another floor before we could make our selection. People would get on going in the opposite direction, which was very annoying.

Cons: Construction everywhere, no where near complete. Valet parking was assumed and made it difficult to undo and it was pricey at $28

Cons: Only occasional chair in room needed to be changed or cleaned as stains on cream shows up unfortunately.

Cons: We checked in at 11 pm after a long drive excited to get to bed. We were kept up for hours when what sounded like a trash compactor was on all night. It was SO LOUD and we live in a city so we are used to noise. I just can't believe they put us in that room and that they charge people money to stay in a room that is next to some sort of loud machine.

Cons: The Internet was too expensive and parking was a bit pricey as well.

Cons: I felt a little nickel and dimed: the parking was expensive and there weren't other options in the area. It added a lot of cost to what seemed to be, initially, a great deal.

Cons: Give customers a discount or free parking. Had to pay 15$ just to leave the garage and come back minutes later.

Cons: Nothing special.

Cons: We paid extra to get a corner room which we thought would have been bigger than it was. The room next to us had a young child who spent the night screaming from 4am-noon, so we didn't get much sleep the first night. Wifi was expensive as well as parking. Also from our room you could hear the elevator every time it came up and down past our floor which was annoying at times. we purchased a movie one night to watch and the movie skipped. the front desk did not charge us for it, but you would think for paying $18 for a movie that the quality would have been better

Cons: Nickel-and-dimed for EVERYTHING: WiFi, water, tea. The money pays for nothing but the location, bed, and keycard.

Cons: Room was set to 80 degrees and when I turned the temp down it was impossible to tell if the temp was going down.

Cons: You wouldn't bring young children, I say, because of the lift.

Cons: The shower was a bit tricky to use. Cost of parking $26 was a bit high

Cons: Lack of coffee maker Small ironing board No closet

Cons: Bed squeeked.

Cons: The staff was pretty pretentious.

Cons: Tiny room, worn out carpets, very noisy

Cons: Parking is not included. 20 to park per day, and 26 if you have to take your car out at any point that day.

Cons: I understand that it's downtown. But with so many garage nearby. It would make sense to have a deal or two with them (onsite parking) for hotel guest to park there. Echoing what other have said. $30/night for parking is steep. I only stayed for 2 nights. So that comes to $60 total extra for parking.

Cons: No pool or hot tub and the fitness center is too small.

Cons: Price to leave car overnight felt high. The vanity was crowded for two guests.

Cons: Ok

Cons: A bit expensive to park car ($26 a night)

Cons: Something is reallly... off about this place. Service was basically non existent. Other people staying there were a really odd cross-section. Felt as if the hotel was housing people displaced by the pandemic. A lot of random noise at night. Weird experience.

Cons: The washer and dryer were both coin operated; however, a change machine was lacking. Replace the washer and dryer!

Cons: It cost $26 a day to park in their parking lot. And my sister in law got a fold out couch for her to sleep on and the mattress had red-ish makeup all over it and it was very uncomfortable.

Cons: I booked two nights separately online. (I decided to add a night to the stay in advance of going). When I got to the hotel I mentioned this and they said it wouldn't be an issue. Just to check back in the next day. When I went to check back in at 8 AM, it was an issue. They wanted to move me because someone had already checked in online for my room? I had to spend half an hour and speak with 3 people to get it resolved. The woman at the front desk originally told me there was nothing they could do. It would have been nice if she had offered to check with someone rather than me having to ask to speak with a manager.

Cons: Very expensive for a very basic hotel.

Cons: Daily parking rate of $25. Walked everywhere, so didn't use car for two days.

Cons: Bathroom was very small and needed some renovation. Room was dark and could have used better lighting.

Cons: the price was very high for what we received.

Cons: It would've have been worth the money if it has breakfast included