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The cleanliness of the hotel and the staff were wonderful! The location. Had to take a taxi everywhere which ended up costing us over 200 euros in cab fare or whole stay there.
nice hotel nice pool nice staff good food modern great showers and air con the gym was really bad no english tv stations shuttle bus times to early
Our stay at h10 was amazing. As many others wrote below the revolving door was broken however there is another door directly next to it, zero inconvenience. The staff were extremely friendly and helpful. The pool was relaxing and refreshing. Our rooms were extremely clean and comfortable. The location is definitely outside the city but you can walk a few blocks and catch the 170 bus into town or take a taxi to the center for 15-20 euro at the most. The wifi worked well and was fast. I definitely recommend this hotel to anyone who doesn't mind staying a little ways outside of the city
Fabulous modern hotel , good restaurant and nice roof top pool. Decent shuttle service to city centre.
Very helpful and friendly staff. Stylish hotel, with a comfortable, good sized room. Varied breakfast. Courtesy bus useful. Be clear to state that it's in the suburbs, in a residential area and that there are few restaurants nearby. The walk to the station at Trastevere is about 20 minutes, although there are buses before the station.
The hotel personal was very friendly and helpful. It was nice to have a pool in the hotel. It was nice to have the ice making machine to cool down the drinks. The room was a good size for 2 people and it was very clean. We have expected bigger pool and bar with the drinks near the pool.
The room was very comfortable and clean, with a well-stocked mini bar and a personal safe. The hotel staff were polite and helpful. The hotel is quite far from the city center, but there is a shuttle several times during the day. Also if you need a taxi, the hotel calls one for you and it arrives in a matter of minutes. A taxi from or to Fiumicino Airport costs no less than EUR40. And from the hotel to the city center or back at least EUR12. Also the hotel restaurant does not offer lunch during the day.
Great location if you know Rome. Comfortable rooms.
Convenient location and value for money
Location is great for business. Comfort of the room is superb regardless of having spent little for the room.
Convenience to Rome. Breakfast was good and included, you get 1 croissant but you can ask for another. Fridge for general use in the room. Hotel staff were pleasant and happy to help/give advice. Internet hotel rate was good and reflects accommodation but had to book 3 days direct with hotel and thought rate was too high for facilities offered, but due to location convenience to family had to book. There were no tea/coffee making facilities in the room but there were ample cafe/bars right by the hotel offering local prices.
Friendly and helpful staff at the reception, good location with easy acccess to the city centre, room was being kept clean every day, breakfast was not very rich but ok. Hot water took way too long to warm up. No free wifi at the room.
Very friendly staff, who spoke English. Although room was not on the large side it was perfectly adequate for our needs and spotlessly clean. Nice touch to have the towels changed each day, so often this doesn't happen. Only downside was difficulty in finding it and then when we did we couldn't locate the entrance. But that may say something about our map reading abilities!
1. The staff are very friendly, helpful and speak English well. 2. The room is good and clean. 3. It's not too far away from tube station. 4. It's quiet at night. 5. There are many good restaurants in the area. 1. Breakfast is too simple. 2. The speed of Internet is not good enough.
The staff were incredibly helpful and friendly and gave us some great suggestions of were to go in Rome.
Very, the staff was beyond polite, always ready to help, good localization.
the room was nice and clean> the location wasnt great, it was near the metro but that was the best thing about it.
The friendly and helpful staff especially those manning reception Our first room was fairly noisy but staff were very helpful in relocating us to a quieter room
The hotel is conveniently close to the metro stop (10 minutes on foot) in a relatively quite neighborhood. My single room was very small, but clean and well furnished. Staff was competent, and buffet breakfast - albeit limited with regards to selection of food and beverages - was of good quality.
Hotel Derby was located in a quiet residential neighbourhood with easy access to the rest of the city by Metro. The hotel staff were very pleasant and helpful. We have travelled extensively in more than seventy countries and for many years we have tried to avoid booking rooms in the main tourist areas.