They charged me for damages I did not incurReviewed Nov 25 2023
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2.0
When I came to pick up the car, they were out of the class that I had reserved. The counter person informed me that I would need to pay more money for an upgrade. Never in my life have I rented a car and if the class of car wasn't available when I got there, did the rental place have the audacity to charge me for an upgrade. Then he tried to give me a "discounted" upgrade. Finally after I objected again and said that I would not rent from Sixt again, he did not charge me for the upgrade.Reviewed Nov 15 2023
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10.0
quick pick up, friendly staff, great carReviewed Nov 13 2023
review from
2.0
Reserved a certain class of vehicle with Kayak, was told they didn’t have anything of that class when I showed up. Was offered the ability to upgrade to a more expensive luxury option which I didn’t need or want to pay extra for when I had already reserved a vehicle, but after standing waiting for a while and asking about comped upgrades, it became clear there really wasn’t a vehicle for me unless I paid more to upgrade. So, in the interest of not waiting longer to get on the road, I went ahead with it. I never received an updated receipt from Sixt via email upon check out or when I returned my vehicle several days ago.Reviewed Sep 26 2023
review from
2.0
Closed before I picked up my vehicle even though they had flight information and should have seen that the flight was delayed.Reviewed Nov 15 2022
review from
10.0
Super nice staff and upgrade!Reviewed Nov 1 2022
review from
2.0
the car itself had seen better days,but was ok.it was clean and reliable being the most important thing to me as i travel extensivley.(3300) miles in 26 days...so now the bad stuff..i booked and paid for this car nearly 9 months ago,got to the desk in dfw after 20 hrs on the road to be told by the only member of staff my boooking was cancelled as my card had expired..so they would refund my card and charge a now higher amount to my new card.of course i asked why no one had told me as my card expired 3 months earlier..and the fees they added were way more than expected...needless to say sixt and i will not cross paths againReviewed Oct 29 2022
review from
2.0
All of it. We did not receive the carReviewed Oct 29 2022
review from
10.0
Very happy with the car. The original car I rented was booked so they upgraded me to a 4 series BMW. This car was brand new and was very nice. You have my business Sixt. Thank you.Reviewed Oct 3 2022
review from
10.0
Plz take steps to a better Google location arrangement of drop off point at IAH car rental point. As my drop of was IAH Houseton I was misguided by Google map. Except that the car and stuff service was excellentReviewed Sep 21 2022
review from
2.0
Went to the rental car desk they said they didn’t have any cars so they couldn’t honor my reservation.Reviewed Sep 5 2022
review from
10.0
Great car, great service and was able to get a great rate booking months in advance! I had a flight delay and need the car over night and was not charged anything extra. Will definitely rent from them again!Reviewed Jun 23 2021
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