Pros: Drop off was easy, but no receipt was available. I was told that my receipt would have to be emailed. This was a concern to me because the rental company required a security deposit for the vehicle. With no receipt, I have no idea what they're charging me at drop off.
Cons: I had several issues. First of all, I have a business traveler. I have traveled for many many years and used rental agencies around the world. This was by far my worst experience. 1. I called Sixt a few days before my scheduled pickup date and asked if I could pick up the vehicle a day earlier. They said yes, the vehicle was available, but I would be billed under a different rate. The new rate was $400 more. So rather than simply extend the existing rate for one day, Sixt opted to let the vehicle sit idle. Bad business plan. 2. On the morning of my arrival to pick up the vehicle, the DFW rental office was closed, despite posted hours of 0800 AM. I sat and waited for 30 minutes before someone came in. That's extremely unprofessional. 3. The vehicle I reserved was not available when I showed up at the rental office. I was told it was still being serviced, and I was welcome to wait. Yet the vehicle type I asked for was clearly in the parking lot, right outside the door. I pointed that out to the staff but was told that the vehicle was reserved by someone else. Not sure how that works, but I made this reservation months ago. I ended up getting a different vehicle that did not have the cargo space of the vehicle I had originally reserved. 4. When I picked up the vehicle, I was told I would have to put down a security deposit on the vehicle. That shocked me, as I was NEVER told that a deposit would be required. In all my years of renting vehicles, I have NEVER been required to do this. Further, the deposit was almost the same amount as the entire week's rental rate. That is completely unacceptable and is the reason why I will NEVER use SIXT again... for personal or corporate travel. 5. Sixt failed to do a thorough maintenance check on the vehicle before renting it out. If they had, they would have noted that the left rear tire was critically low on air. I discovered this AFTER I had picked up the vehicle and too late to return it. Nor could I afford the risk that a vehicle would not be available if I returned it. So... over the course of a week's rental, I had to up air in the tire each and every day. This was my first time with Sixt, and it will be my last.
Cons: Car class availability
Cons: I’ve enjoyed everything with this company. Twice now. A non-crowded simple pickup/drop off, a great fleet of premium cars, fantastic prices...I’ll be back. I’ve recommended it to my friends!
Pros: car was fine. pickup and dropoff was fine
Cons: they didnt have the car i reserved available when i got there. i did put in the wrong pickup time and was 2 hours late but they forced me into a slightly better car for an extra 80 bucks after taking forever to get the car
Cons: Sixt is a Garbage company.
Pros: Staff was rude and unhelpful. I reserved for pickup at 7am they did not open until 9am so I was waiting for 2 hours to pickup. Then my reservation was for a SUV for 6 people was told didn't qualify for that type of vehicle. Wasn't given any apology or solution for the situation. I prepaid for the car and had to get a refund which takes 5 to 7 business days. I had to spend more money to go to another rental agency and was late leaving for my trip.
Cons: They could have came up with a solution for the inconvenience of my time and money.
Cons: The lights were off at Sixt (DFW) at 5am when I was scheduled to pick up my reservation. I triple checked I had the right reservation. Phone calls weren’t answered when I tried calling Sixt. I waited until 6am before giving up. Walked over to a competitor (National) and got a car. Very confused. Will be reaching out to Kayak today for help with a refund.
Pros: Nice car
Cons: Dishonest Staff.
Pros: They wouldn’t rent their car to me.
Cons: They could have let me rent the car
Cons: Staff attendance, customer care access ease
Pros: The car was clean
Cons: They had nothing available, especially not what I'd booked to begin with, and then the costs are WAY higher than what I booked - the company had so many add on prices they kept trying to sneak onto the bill that I had to sit and negotiate just to try and keep my price within the ballpark of what I'd been quoted. Now received the "final bill" and guess what... more unexplained price hikes.
Pros: Worst car rental company
Cons: Trip was canceled due to the pandemic. Never traveled to their state. They still took my money and won't give it back.
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Where can I find Sixt car rentals in Dallas?
Top tips for renting a car from Sixt in Dallas
- 25% of our users found rental cars from Sixt in Dallas for $39 or less
- Book your rental car from Dallas in Sixt at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Sixt in Dallas are around 30% cheaper than other car types, on average