Reviews for Sixt in Dallas
- All reviews 100%
Jan 13 2017
Ease of pick-up and drop-off.
Pros: Smooth and speedy transaction overall.
Jan 9 2017
Cons: This was my first rental from Sixt and I am not at all happy with it. Its seams the word gotcha better describe this company. I made a prepaid reservation. When I made the reservation somehow I choose a wrong pick up location and when I tried to correct it then it was asking $38 to do that. I was upset and wanted to just cancel it and for that it wanted $92. I rent a car almost every week and have never seen such absurd charges. It wasn't easy to find customer service telephone number and when I finally found that and called them then there was 40 minuted hold. In business, we don't have time to play these games and don't think I will ever rent from Sixt again.
Jan 5 2017
Pros: Great customer service! Ease of rental process and cancellation.
Cons: Not to use rental out of state clarification could be clearer
Dec 30 2016
Pros: Car was new but the "premium" option which I paid for was a Volvo and not the Mercedes or BMW they advertise. The car was fine but I would have downgraded to a Toyota or Nissan had I had the choice. I thought there were a couple of strange fees. The first being a $10 fee for counter processing recovery- huh? I have to pay you to process the rental? The second was a $17 vehicle upkeep recovery. Maybe other car rental businesses factor those charges into the daily rate but I've never seen these before and I've rented many times both for business and personal use. The lower rates they advertise don't take these fees Into account so Sixt isn't as great a value. Overall the girl that helped me at the desk was very nice and I'd consider Sixt again.