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2.0
Wrong car, tried to upsell hard and ended up with a more expensive rental somehow.Reviewed May 21 2023
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10.0
All the add ins like paying for toll roads was a bit expensive and unnecessary price for the limited amount of time the car was rented for otherwise it was a great experience and super easy drop offReviewed Apr 21 2023
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2.0
We had to cancel due to a family health emergency and they had VERY POOR customer service. Almost impossible to reach a customer support person and all the online instructions sent us in circles. We could have easily lost all the money (you pay the whole fee up front).Reviewed Apr 18 2023
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10.0
Friendly, helpful and efficient. Had to wait longer than expected to be picked up at the airport, but no wait for transport to airport when it mattered most!Reviewed Apr 16 2023
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2.0
Car reaked of smoke and in addition after returning it they tried to claim I damaged the vehicle, which I did not. Really poor experience.Reviewed Mar 27 2023
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10.0
The staff were extremely friendly and helpful. Cant think of anything negative to say.Reviewed Mar 19 2023
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10.0
Great customer service during initial check in. Shuttle pickup at airport could have been quicker (12-15 min.) Shuttle drivers were professional and courteous.Reviewed Mar 16 2023
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10.0
Quick and efficient on both ends of the rental, extremely friendly staff, and best of all a wonderful vehicle. Thanks Sixt!Reviewed Mar 6 2023
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10.0
Truly exceptional customer service!Reviewed Feb 23 2023
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10.0
Easy check in and easy check out. Driver to the airport was very friendly. Location at rental area was greatReviewed Jan 23 2023
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2.0
Total rip off! They conveniently don't have the car reserved; and then the "comparable" one isn't 4-wheel drive and of course they strongly suggest it's needed for our travel. And conveniently the only 4-wheel drives they have are large SUV's or an expensive BMW SUV which was cheaper than the American SUV's. The rental goes from a $350 to over $1300!! The car isn't clean with an excuse of the road conditions. Also, had to wait over 15 minutes at airport to be picked up...all while watching every other car rental bus drive by more than once! That was our first clue this might be questionable. Should have never used since I hadn't even heard of them either. Shame on me! In all our years of taveling, this is hands down the biggest scam we've encountered! First time using them and will be the last! Kayak....need to do a better job of researching who you allow on your site. I've used Kayak for several years and have been please, but this certainly opened my eyes to not solely trusting who you sponsor. No one should ever expect to pay OVER a $1000 more for a rental when they did the due diligence of reserving one weeks in advance all to be given a line of bull%^^&!Reviewed Jan 18 2023
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6.0
Car was dirty outside and I had to stop to clean off the backup camera lens. I still have not received any receipt stating the total charges.Reviewed Jan 10 2023
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