Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 8% drop in price.|
|December||Most popular time to fly with an average 26% increase in price.|
Average price round-trip
|$246||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Southwest, JetBlue and United Airlines have all waived their change and cancellation fees on flights from California to Burbank. Confirm policies on booking site.
JetBlue and Southwest do not allow booking a middle seat on flights from California to Burbank.
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Scores according to KAYAK customer reviews
Pros: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Cons: "Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable."
Pros: "Handing by any cap was great to get us on the plane on time."
Cons: "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."
Pros: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."
Cons: "Great flight"
Cons: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Cons: "I wanted an aisle seat."
Pros: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Cons: "Nothing honestly"
Pros: "New plane with good features. I was very comfortable."
Pros: "The crew was really nice! They were very energetic!"
Cons: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."
Pros: "The seats are probably the most comfy of all the flights I’ve taken. All the crew was super nice."
Cons: "On my delta app it said we’d have the TVs again but we didn’t have any this time."
Pros: "On time, good flight"
Cons: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"
Cons: "Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm."
Pros: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Cons: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"
Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Pros: "comfortable seats enough overhead bin space."
Pros: "Got me to my destination, just not comfortably"
Cons: "Seating is ridiculously cramped and overhead storage is small"
Pros: "Flight ifself was okay once on the plane"
Cons: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."
Pros: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Cons: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."
Pros: "Crew was nice, the snack was pretty good. Good air conditioning."
Cons: "Didn’t turn off overhead light. It’s usually off most of the flight."
Pros: "Travel got delayed by an hour but we were satisfied by the crew and food"
Cons: "The delay of the flight. Not sure on the reason"
Pros: "No food, no entertainment but the crew were nice and the process was painless. Recommended"
Pros: "I got a good seat from LA to GTA on 1st jan. it was in the front and spacious and I was also served food."
Pros: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"
Cons: "They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia.............."
Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Pros: "Crew was friendly and helpful"
Cons: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."
Pros: "I liked that flight time was shorter than expected"
Cons: "no screens, only wify entertainment, app is working only with ios and android. seats don't have much leg room, and not very comfortable. i paid for extra luggage, and they were strict about the weight(had to take any items out of the bag, even that i had one large bag, and one small bag(2nd bag was underweight)"
Pros: "Flight management and service is better relatively"
Cons: "Gate agents are useless"
Pros: "Flights were on time and friendly attendants!"
Pros: "I was a little concerned flying West Jet due to poor experiences in the past with Delta, but the flights were on time, staff friendly and accommodating and the plane very comfortable."
Cons: "Nothing negative to say!"
Pros: "The flight was very quick."
Cons: "They didn't serve us water."
Cons: "Spent $130 on a very uncomfortable aisle seat."
Pros: "I liked the boarding process."
Cons: "Bigger seats are more helpful."
Cons: "Delay over one hour."
Cons: "That we weren't automatically transferred to the next available flight to Burbank."
Pros: "Very on-time and fast, respectful crew."
Cons: "The airplane was old and with no entertainment."
Cons: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."
Pros: "Courtesy seating"
Pros: "Movie selection"
Cons: "They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries."
Pros: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Cons: "At least 10, including my entertainment systems didn't work as soon as we took off. A 4 1/2 hour flight cross country with no entertainment, very disappointing. The crew was very unorganized, they couldn't even figure out how to give drinks and snacks in an efficient manner with initially skipping several rows without asking about either. Seat headrests were not adjustable up and down."
Cons: "Sold us a flight with unassigned seats"
Pros: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."
Cons: "Very rude flight attendant - unnecessary attitude"
Pros: "New and improved food options!"
Cons: "Boarding took more time than usual. They were able to accommodate less carry on baggage."
Pros: "the embraer 175 is VERY comfortable, despite being a smaller jet."
Cons: "Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage."
Cons: "horrible boarding management in SJC."
Pros: "Nice crew and reasonable seats. With only 20-30 on the flight there was plenary of room and to spare to lay down across the empty seats (a sad reality)."
Cons: "Given the circumstances not much. I hope we return to full planes and less difficult travel scenarios that enable it."
Pros: "Prompt boarding and good directions from the crew"
Cons: "AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane"."
Cons: "The seats, are getting Narrow. Very constricting."
Pros: "On time. Warm greetings from the pilots. New aircraft, clean, great entertainment."
Pros: "The seat was super comfortable, because of o lot of place for legs"
Cons: "The crew sometimes seems not to be happy with the passengers"
Pros: "Seats we fine"
Cons: "Delay 2 hours"
Pros: "great entertainment"
Cons: "Old plane with old screens"
Pros: "The flight attendance kindly asked the passengers to allow for the people on the back with very thigh connections, due to stupids delays, to deplane first, but of course almost no one listened and as soon the plane reach the gate everyone stranded up clogging the hallway. There should be more education to the passenger in general. If you don't have a connection, just stay put for an extra 5 minutes, is nothing crazy to do."
Cons: "Waiting area completely packed, now sits available at all. Delays, a delay for weather or mechanical issues is understandable, but just because too many human factors, is unfortunately."
Cons: "Breakfast - lots of sugary items"
Cons: "The worst flight we ever been. Delayed for a long time. We wasted our two days of vacation."
Cons: "American Airlines had put my luggage on a flight earlier than me and is still NOT FOUND."
Pros: "Nice seats, good food, good service"
Pros: "The flight was great. Lots of movies to choose from. Food was pretty good too."
Cons: "They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it."
Pros: "The crew has invited my kids to take a picture with them. My wife and I have been impressed."
Pros: "Should have booked AA instead of BA."
Cons: "AA couldn't find BA reservation. poor integration of services"
Pros: "The very long TSA line was very fast. Good job TSA. Flight attendants were very attentive."
Cons: "Found the first class seat capsule uncomfortable after about three n hours. Certainly would not want it for Transocean flights."
Pros: "Very very helpful I will fly AA every time I can"
Pros: "Wonderful and super friendly crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute. We were applicable to switch with another couple who were in the same situation as us....."
Cons: "My flight from SFO to Miami was delayed so I missed my connection to Rio and now I’m NYC on my birthday instead of my final destination. The flight status was changed 7 times. And AA said they would get my bag off but they did not and now I have to wait at JFK and hope it got rerouted here. And if it didn’t to hope it can on another flight before I hopefully actually get on a flight for Rio. Nobody has comped me for losing a day in Rio and for my hotel room. And this has been the worst flight exeperience or my life which unfortunately landed on my birthday. One I’ll remember in a sad and bad way. American Airlines refused to compensate me because I got my tickets via Kayak and I haven’t been able to find a number to complain to a Kayak agent whom I sure would say I had to contact American Airlines and nobody would help or take responsilvitu for this disaster."
Pros: "The flights were on time and the staff was very friendly."
Pros: "Nice new aircraft - clean and comfortable. Entertainment selection and system is excellent. SFO airport is clean and efficient"
Cons: "I DO NOT like JFK airport. The signage is poor and it's difficult to figure out where you need to go. There aren't enough monitors and people in the airport are rude (including staff)"
Pros: "Great service great entertainment to make long flight bearable"
Cons: "great flight"
Pros: "Except for narrow seats, all fine"
Cons: "Narrow seats (we were in exit row, so plenty a leg room)"
Pros: "I was comfy on Philly to Venice flight, no one was sitting next to me"
Cons: "Staff at Philadelphia was rude when I asked for upgrade options the desk attendant told me " you should have booked 1st class from the beginning" in a rude and belittling demeanor."
Pros: "It was nice that plane wasn't full so I had an empty seat next to me. Crew was nice."
Cons: "AA trying to sell seat "upgrades" during online checking."
Pros: "Lots on in-flight entertainment."
Cons: "Nothing, I pretty much just slept the whole time."
Pros: "I was surprised by the amount of room in the economy cabin."
Cons: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"
Cons: "I got to Moscow, SVO. I didn't receive my bag. This sucks."
Pros: "The food was great!"
Cons: "The new baggage rule limits you to two bags in business on international flights☹️"
Pros: "an extraordinarily long and stressful journey that sgould have taken 15 hours but took 27.. I may stop using American Airlines"
Cons: "You overbooked the flight"
Pros: "Pilot did good job in tricky conditions at landing."
Cons: "Wish food were served."
Pros: "Landing at destination"
Cons: "Plane, food,seat, entertainment and missing flight crew"
Pros: "Nothing I could not take the flight"
Cons: "They did not let us board because the connection time was not enough for our bags - no one took accountability and they finally rescheduled us on a flight the following day after 3 hours on the phone. Terrible"
Pros: "Crew and promptness. Roomie seat."
Cons: "No cellphone charger. No movie screen at the seat."
Cons: "My tickets ultimately were booked through Kayak/webjet. I will never book through webjet again. You can't directly speak with an agent. They never sent me my e-tickets. I couldn't download my tickets prior to arriving at the airport. It was super confusing because I couldn't figure out whether I was flying on British Airways or American Airlines. I didn't know what terminal to go to. I finally checked in with American even after they told me to go to British Airways. Next, American said that my booking was messed up such that they couldn't check my bag through. So at Chicago I had to exit the Secure area, pick up my bag from baggage check, check it back in and go back through security. I still didn't have my ticket for the chicago-barcelona leg of the trip. At American, they told be I had to exit the airport again to go to British Airways for the Chicago- Barcelona leg of the trip. Luckily, i asked another agent and she confirmed my flight was though American. It was the most confusing flight experience, I have ever had."
Pros: "Probably just about the only domestic flight where you still get food in steerage."
Pros: "The accommodations. Loved the high tech tv and choices on the entertainment, as well as the more advanced reading lights. LOVED LOVED LOVED the charging ports available."
Cons: "The headrests/seats weren't very comfortable."
Cons: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."
Cons: "Late by 40 min"
Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Cons: "It was delayed for about a half an hour. Other than that it was great"
Cons: "I had booked an international flight with British Airways and it ended up being American Airlines. There was no notification of this change and I was not happy. I found AA to be subpar. The plane itself didn't have individual screens and my view was obstructed by other seats. The food was terrible and I got sick later, possibly from the bad airline food. Overall I got to my destination on time, but unhappy as I had chosen an airline and was forced to use another."
Pros: "Lots of free movies."
Cons: "No free food."
Pros: "Our extra leg room seating was fantastic. The crew was delightful."
Cons: "The entertainment was just okay."
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Pros: "49mins verse 6hrs"
Pros: "Short flight time"
Cons: "We were delayed initially because our jet was given to a different flight which had been delayed due to mechanical problems. Then our incoming flight was first from San Diego, then Los Angeles. The arrival was delayed several times. Then our boarding was delayed several times. By the time we we in the air, we were even later. The flight was so turbulent, there was no food or beverage service, which isn't important anyway since that has become a token gesture by airlines anyway. . If this was an isolated incident, I could ignore it but it seems that this almost always happens when I fly United."
Cons: "Boarding delayed an hour, and another one hour until takeoff. I was late for my meeting for an hour. :("
Cons: "They delayed the flight 4 times. Very unprofessional"
Pros: "- orderly boarding - calm crew despite many frustrating circumstances which delayed the flight"
Cons: "- Had to wait for catering to deliver carts before take off (this also caused a weight balance issue) - After carts were delivered, we were informed catering had forgotten one which caused more of a delay - While we were waiting, the plane started to become unbearably hot - After finally taking off, we were promised free Directv access for the delay but the entertainment was turned off 5 min into the flight due to technical difficulties"
Cons: "Delayed for hours, luggage was lost"
Cons: "Over 1/2 hr late and the worse la ding in history. Has this pilot ever la fed a jet???"
Pros: "Never again 1st class with United. Other than the bigger seat, really not much of a difference that would justify the added cost. I’ve been on many other airlines 1st class. I will say that with h United, it’s just not worth it."
Pros: "Lovely timing. Great crew"
Pros: "Crew was very nice"
Cons: "Cannot use a full size computer. Cannot change positions while seated. Not enough room for legs. Trays are tiny. Was very uncomfortable."
Cons: "They cancelled my flight and made it seem like it was my fault. Took forever to speak to someone! I had to drive to San Francisco last minute because they cancelled the flight two hours before my flight!"
Cons: "I paid 6 dollars to watch TV but the headphones plug in wasn’t working well."
Pros: "Flight crew, flight, getting to plane and retrieving baggage"
Cons: "Seats could be a little more comfortable. What food? Pretzels? Oh boy. Delay was frustrating (especially as I had one on way out.)"
Pros: "United - standard and expected fare!"
Cons: "How can they put you all inside a plane, pull out from the gate and then talk about gate delays for 45 mins? Another 15 mins on holding pattern. All this hoopla for a 45 mins flight!!"
Cons: "Being 4 hours delayed"
Pros: "Food, entertainment"
Cons: "Seats could be more comfortable for economy class"
Cons: "Delayed almost 2 hours, causing me to miss my connection flight. Had to pay extra $460 to purchase next available flight which delayed my arrival time 6 hours! Horrible experience !"
Pros: "the price of the flight."
Cons: "have to pay for entertainment, no good food selections, seats don't recline much,"
Cons: "Flight was canceled. Rescheduled on next morning on economy class even though the original tickets booked for business class. No hotel, food voucher, etc. were provided blamed on the weather condition even though the bad weather was 1-2 days ago, and on the day of departure it was air traffic control problems which was stated in cancellation email."
Pros: "Good coverage help at ticket kiosks. Flight crew and attendants were attentive during flight in the area of the plane I observed. Good use of lemon sorbet to finish off dinner."
Cons: "An hour Delay in getting plane ready for boarding this was not due to any weather issue that could be observed. Pasta did not look appetizing and appeared too large of pasta and too much cheese to break into mouthfuls with a fork easily.There was a small amount of lettuce without a dressing and some cooked quinoa like grain next it I did not understand what the cooks were trying to do with. Seat is uncomfortable for tall passengers such as myself at 6'5". Important to bring neck support. I had brought one but it was not stiff enough to offer good support. It also would have been a nice touch for writing implements of one sort or another to have been passed out to complete the board card that needed to be filled when entering U.K."
Pros: "Like the free snacks while we waited 2 hours to board."
Cons: "Did not like waiting 2 hours to board."
Cons: "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
Cons: "We could not check in on line and there was no Austrian Air agent at SFO (San Francisco). Ultimately needed to check in at United but their agents were uncertain about our tickets. Typical United service - cranky flight attendants, poor food - but we arrived on time and in one piece."
Cons: "NO INTERNET!!!"
Pros: "Flight was very smooth and timely"
Cons: "Wifi didn't work properly. Couldn't watch anything entirely. Frankfurt Airport is poor logistically"
Cons: "Delay getting off due to weather the crew said. This flight was very mediocre – seat was tight, crew were not very social or pleasant. Captain did keep us posted and was apologetic and kind."
Cons: "Delay delay,?and delay and delay Poor communication from personnel Confusion thruout They are on a downward spiral Horrible seats Cattle drive"
Pros: "Crew was very kind, helpful, and informative."
Cons: "Outlet doesn't have USB slot for charging."
Pros: "New airplane"
Cons: "Good tray in economy very small, didn't have my choice for food so stuck with chowmein, not good"
Cons: "Delayed hours and hours. Terribke trip. Never again."
Pros: "Departure and arrival were on schedule."
Cons: "We booked a flight on ANA Airlines specifically for our trip to Japan. However, upon arriving at the airport to board our plane we discovered the flight was operated by another carrier. Out intent and desire was to fly on ANA."
Pros: "It was a good flight and for a great prize"
Pros: "Arriving to my destination."
Cons: "The flight crew was rude, walking through the aisle sounding bossy, not courteous. I've flown united in the past and not had issues but on both united flights this trip, highly disappointed in the experience."
Pros: "Easy to board and everyone very friendly"
Cons: "Nothing negative to say"
Pros: "Overall flight was good. Unknown why it was delayed would have been nice to know. no food or entertainment on board so not fair to rate. Thank you"
Cons: "This is the second time I have had a flight flat out cancelled to Burbank from SFO for blurry reasons. I was told it was an air traffic control issue. I was re-routed to LAX, which defeats the entire purpose of booking this particular flight."
Cons: "Flight was delayed by two hours to wait for crew that was delayed elsewhere as they were coming off duty and had to presumably fly them back to Burbank so our entire flight was held to wait for them."
Cons: "Didn't take the flight. I want a refund!! You cancelled my flight and I couldn't take later flight. I had to buy a new flight from AA for $255 to get home in time for work. Please refund me and call at 585-727-9282"
Pros: "Everyone was very polite and easy going. Definitely kept me comfortable(:"
Pros: "Plane was clean and crew was helpful and professional."
Cons: "Flight was not on time."
Pros: "Looks like almost all flights were delayed here. However we were abke to be rerouted yo catch connecting flight thanks to the quick thinking of service staff at terminal. Food/free snack was lacking. Some staff seemed a little short and less attentive. Leg room is a joke with coach."
Cons: "Delay delay delay of flights. I need united to have planes ready on standby in case of delays. This is a serious ongoing issue that no one in planning is paying attention to. So PAY Attention! Will someone please hire a snack maker that can make good low salt, healthy snacks?!"
Pros: "The variety of things to do while I waited to board."
Cons: "There was nothing I did not like."
Pros: "Comfortable. Crew was pleasant."
Cons: "No complaints."
Pros: "I didn't like the flight cuz I wasn't on it..."
Cons: "Father in hospital tri d to change flight ... 250$ change fee for a 130$ ticket is stupid"
Pros: "Everything was fine"
Cons: "Hour long delay."
Cons: "Four hour delay"
Pros: "Once we got going, the flight was quick"
Cons: "We were delayed multiple times! We were late to our car rental and cost us 3x as much to make a new reservation, cause our original rental place was closed"
Pros: "Flight was cancelled when it was supposed to take off."
Cons: "Missed a day of work"
Cons: "Felt like I was sitting on a hard metal bench with seatbelts. Oh and having to spend $50 for a second carry-on is ridiculous as is the $18 to pick a seat."
Pros: "cheap flight"
Cons: "you have to pay for everything from seating to baggage to food"
Pros: "The flight attendants were very friendly and plane left on time and got to our destination slightly early. The fight was really smooth"
Cons: "They charge extra for everything. They charge you to book your seat, they charge you for any kind of bags (carry on or luggage), They charge you to check in at the desk. They charge you for refreshments on the plane. Seats are very uncomfortable."
Pros: "Got there early, check in easy"
Cons: "No free drinks or snacks and was so cramped in our seats."
Pros: "The airline crew was nice and helpful"
Cons: "Our fold down table was tiny and I didn't have anywhere to charge my cellphone."
Cons: "you have to pay for basically EVERYTHING. At the end the flight LA Portla,d cost me more tha LA london....."
Cons: "Have you been screwed over by Spirit airlines? Have you noted how a carry-on costs over $40? Have you noticed that you can't check in on the internet without signing up for their website and giving them all your personal information? Have they suddenly and at the last hour delayed your flight by 4 hours without letting you know, and then claimed that they emailed you, when they didn't? Have you noticed that they don't allowed comments to be posted to their facebook page (because they'd get nothing but bad comments). On top of that, when I got to the front counter, where I was told that my flight was delayed 3 hrs (thanks for not texting ir emailing me about it), I asked the guy at the counter to check and see if I was still on the flight. He confirmed that I was. But when we started boarding, my ticket no longer worked and he could not find me on the flight list! Wtf??? I almost got left out of th plane because of what???"
Pros: "Easy booking and website"
Cons: "A lot of people were out of seats during plane travel to stand around and chat which made it uncomfortable having people hover over me when I was trying to sleep"
Cons: "$57 per checked bag. Absolute rip off"
Pros: "I think the most entertaining part of our flight was the flight attendent. I don't know her name but she was hilarious and kept the flight fun. I personally do not like flying but I must say I enjoyed this flight."
Cons: "Extremely delayed flight, luggages arriving late. And the fact that you have to buy your own drinks on the plane."
Cons: "Arrived 3 hours late to our destination after being de-planed once and delayed 4 times. Never flying Spirit again. This was strike 4."
Pros: "It was a short flight and the staff was entertaining"
Cons: "I did not like the expensive carry on bag fee or that I could not have my tickets on my phone"
Cons: "Flight cancelled for no reason"
Pros: "Delayed fight"
Pros: "Clean and simple"
Cons: "To pay for absolutely everything"
Cons: "$58 per bag. &$ food charged at 10$,,,,Ripped off"
Cons: "It was my first time to pay for a baggage, $90.00 . Because of this, I am not happy about Spirit Airlines! :("
Cons: "Spirit is horrible- do yourself a favor and spend more to fly with another airline"
Cons: "thought that reasonable price but will realize even expensive... how come they charge $65.00 for hand carry unexpectable and never understand and no make sense please disregard spirit your compare listing...please"
Pros: "Plenty of time to nap. In a uncomfortable chair"
Pros: "There were no wait times for boarding"
Cons: "The seats are very very very crammed."
Pros: "Cheap, on time."
Pros: "The crew was nice."
Cons: "I was forced to check-in my luggage even though I've always used this suitcase and I never check it in. I can accept 25$ for a check in, but 50$??"
Pros: "airline got me to LA - that's good"
Cons: "Pricing was really false. They charged $50 to check a bag. Had I known that, I would have taekn a United flight that would have been less overall. AND,,, you could easily end up paying $100 a bag, if you check yours at the gate, or something like that. so be careful. check their fine print. This airline's pricing scheme feels ilke a trap."
Pros: "Bad service"
Cons: "Bad service"
Pros: "Service., staff, size of plane inside.!"
Cons: "Some passengers didn't say 'excuse me' at all."
Cons: "Check in bags 50 USD was not clear"
Cons: "-I'd rather pay more upfront than sit thought a 7hrour flight that doesn't even offer complimentary water to its passengers. -lacking reclining seats"
Pros: "Only that I made it to Atlanta!!!!!"
Cons: "i booked a one way ticket from Cali to Atl only for kayak to take 2 tickets to make my one way flt causing me to pay 2 baggage fees spirit said also when you get off in Vegas go get your bag the reboard no time for that so my bag cost more than the flt!!!!! So maybe no more kayak or spirit!! Thanks no help from either!!?"
Pros: "I was charged by Spirit $100 per carry on, there was no obvious note or warning for the charge when I checked in on line. I felt that I had been robbed $400 By spirit. The the service at the Oakland airport was terrible, the people working at the Spirit gate had very bad attitude, one of them was called Lavinia, worker ID 34448, and her coworker was horrible too, unfortunately I didn't get her name. I will not book spirit anymore."
Cons: "Nothing I liked about Spirit, it is the worst airline."
Pros: "The cost of the ticket was less expensive compared to other airlines. The crew was excellent, friendly, attentive and very helpful."
Cons: "Luggage cost extremely high in comparison and No amenities."
Pros: "The pilot did a good job."
Cons: "The bag fees were more than the flight. The travel insurance that I purchased on Spirits website with the tickets, even though they had emailed me a copy of the policy, had no record of the purchase when I called them with a question. Spirits website lists the size limits of carry on bags and the fees. They explain that it's more at the gate. I paid in advance for my laptop bag after measuring it and finding it did not meet the requirements of free carry on. At the gate I found out the laptop bag would be no charge. Spirits policy? No refunds of course. Just a $90 credit if I ever use their crappy airline in the future. I requested and paid extra for seats that were not over the wing (my wife takes pictures). We were over a wing. I paid for early boarding. It was never called ( the attendant asked for passengers with special needs). In closing, I am very disappointed that Kayak would even associate themselves with these scam artists. Low cost has limits. It's still supposed to be a service industry. Spirit is atrocious, but I became entangled with them through Kayak. I wont forget that."
Cons: "i didn't like the fact that every little detail cost money my flight started at 200. ended over 300. windsor ca to vagus i will never use spirit again and i will tell all me Friends to stay away"
Pros: "Not much"
Cons: "The seat selection process, seat room/comfort, and flight crew. I'm 6'-4" and was put in the last row in the corner. I asked the flight attendant to check if there were other available seats and she rudely stated no. I physically could not sit in my seat. I found a free seat and moved."
Pros: "Easy, plane was clean. Super efficient"
Cons: "That you get nickel and dimed for everything"
Pros: "The extra charges are obscene and it wasn't like the original flight cost was even that cheap. $45 for a Carry on. And $100 for the same carry on if you forgot to pay in advance."
Pros: "Once I booked and when it was time to check in, I had to pay an extra fee for my seat - anywhere from $10 a leg to $25 a leg. All of a sudden, their price is now not a "good deal". When was Kayak or Sprint going to disclose that getting a seat is an additional fee over and above what is listed on Kayak or Sprint."
Cons: "Seats don't recline on a long flight"
Cons: "When purchasing our tickets we were unaware of the extra cost from luggage and seats. We had to pay for our seats and carry on luggage. It felt like one huge scam. One of the flight attendants was closing the bins and didn't even try to close the bin correctly (there was a string block the latch) she made the passenger get up and close the bin, which the passenger did easily. They are the worst airline I've ever flown with."
Pros: "From start to finish they are such a con artist deceptive hidden fees horrible customer service unorganizedthey need to be shut down"
Pros: "I have been traveling to so many places, both domestic and international with frequent flyer miles from several airlines. What made me book Spirit on a one way flight from Sfco to Lax was to make sure that my wife will get her regular dialysis treatment as soon as we land in Los Angeles. To my surprise, I did not realize only when we arrived at Sfco airport that my boarding pass was for Oakland airport, hence we missed our flight. In my desperation to make it to my wife's fixed schedule , I had to purchase another tickets for both of us, including my daughter at twice the fare $225.00 one way. The problem is this, I had specifically typed Sfco airport (meaning not Oakland) on the kayak website so in my busy travel schedule did not bother to check that it automatically gave me Oakland as departure location. I ask for a refund. Sincerely Silverio Baranda"
Pros: "They charged $50 for a very small roller suitcase. That was the only luggage I carried. It could have been easily considered as a cabin luggage free of cost, but they did not even give me a chance to speak or negotiate. I felt it was a bad customer service."
Cons: "Dried throw-up on the seat back next to me, on the floor and in my seat belt. Also had to pay for my carry on."
Pros: "Baggage...toooo expensive to check. Seats are too narrow. No reclin I ng room or leg room Everything costs...even water and it wasn't pleasant at all."
Pros: "Everything from checking to landing. It was on time, friendly staff, clean plan.it's amazing. Airlines"
Cons: "The crew and ground staff made no effort to have customer service help mask the fact that they wanted to charge me $55 to carry my own bag onto the plane. So I had to pay $50 to have them throw it around instead. The gate girl was salty at best. Close to down right mean."
Cons: "The flight was delayed by over 2 hours without an explanation."
Cons: "The front desk."
Airlines flying from California to Burbank have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights