Daily cleaning, installation of cabin HEPA filters on flights from Jacksonville
|January||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$221||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue, United Airlines and American Airlines have all waived their change and cancellation fees on flights from Jacksonville to the United States. Confirm policies on booking site.
Alitalia, Delta and Etihad Airways do not allow booking a middle seat on flights from Jacksonville to the United States.
The cheapest ticket to the United States from Jacksonville found in the last 72 hours was $117 one-way, and $167 round-trip. The most popular route is from Jacksonville to New York John F Kennedy Intl, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $63.
Air France flies most frequently to New York John F Kennedy Intl from Jacksonville. In general, Royal Air Maroc, Alitalia and JetBlue fly the most to the United States.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 977 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 17 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to the United States.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the United States is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the United States with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the United States up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfortable seats"
Cons: "Inflight snacks and better seatback entertainment system— mine was broken: armrest controls were inoperable"
Pros: "The crew was attentive and friendly."
Cons: "My entertainment screen never worked for more than 30 seconds. I had to watch whatever my neighbor was watching."
Pros: "Staff was professional. I had legroom too!"
Pros: "Easy boarding. Safe flight."
Cons: "Male Steward was rude and impatient."
Pros: "roomy seats and tv at every seat. the plane was clean and crew friendly."
Cons: "nothing, had a very enjoyable flight. crew was very pleasant."
Cons: "Delay on 2nd leg, high price for 1way ticket plus $30 baggage fee. There was no option to pay baggage online in advance for $20-25 as was indicated."
Pros: "Getting through the airport was a breeze"
Pros: "Flight staff"
Cons: "The snacks are limited"
Pros: "Everything was excellent."
Pros: "On time."
Cons: "They cancelled the flight and made no effort to rebook my 83 year old mother! She was very frightened and confused. She finally bought a ticket on AA and came home later that day!"
Pros: "Can't believe how much room there was in the more space section."
Pros: "Easy, comfortable, quick."
Pros: "Medical emergency caused me to cxancel and you folks refused to refund!"
Pros: "Plenty of room and friendly flight attendants made my first trip vis JetBlue outstanding."
Cons: "The flight was delay twice and the logistics at the airport are horrible."
Pros: "The flight was fast.and everybody had a great attitude"
Pros: "Straightforward and easy. Comfortable and roomy."
Pros: "Plenty of legroom, even in economy"
Cons: "plane parked at gate all night for 6am morning flight; engine light came on during warmup and we were delayed 2+ hours. had a lousy flight in on JetBlue from JFK too"
Pros: "Plenty of legroom, excellent steward service and we arrived early"
Pros: "The flight was on time, the snacks were good, and luggage retrieval was pretty fast too!"
Cons: "The passenger to my right wire enough perfume to choke a horse!"
Cons: "no internet"
Cons: "Seems to be every flight we take over the past year has had long delays"
Pros: "The minimal interaction with crew on redeye."
Cons: "The long delayed redeye. The long boarding process. Uncomfortable seats."
Pros: "Counter staff were excellent"
Cons: "Crew were rushed and lacked congeniality Skipped full distribution of snacks due to poor communication"
Pros: "Flight was very smooth even though we flew through some tubalence - very good pilot."
Cons: "Flight was delayed twice. The boarding took a long time and we ran into overtime. The boarding staff members seem to have no urgency in boarding customers on an already delayed flight. Very mediocre."
Cons: "The flight was cancelled and another not available for 2 nights. The reservations agent was abrupt and said they could not look up info for other airlines"
Cons: "3.5 hour delay because the plane was very late arriving from JFK>SFO due to "weather" which we did not encounter nor could I find mention of at the FAA website or other weather sites. A large group of teens were crowding the boarding gate which delayed us even further and were disruptive so it was difficult to hear cues for boarding. I arrived 4 hours later than scheduled, missing an appointment. At the request of the gate agent, I volunteered for free gate-checked luggage due to a very full flight. My bag was never checked and was delivered 14 hours after I had arrived home. 12:30 AM. Crew of the plane was excellent, and the flight itself was thankfully uneventful."
Pros: "The flight itself was fine"
Cons: "11+ hour overnight delay with no hotel accommodation. They said their partner hotels were all full. Really? Then maybe you should get some more partners!"
Pros: "Drinks and snacks on the plane for my flight from JFK to SD which was an evening flight. Ear plugs and blindfod on the plane for my flight from SD to JFK which was a red-eye overnight flight. Movies, tv shows are the best for entertainment!"
Cons: "I loved my flight. The Jet Blue terminal at JFK is awesome!"
Pros: "Original flight was delayed 2 hours was luckily able to get on standby for another flight with no help from kayak or jet blue."
Cons: "My flight had a 4 hour delayed and the departure time changed about 6 times"
Cons: "Paid more to upgrade to even more space seating, yet no indication I would not have in-flight entertainment, a tray table and power stations in this seat. I would have kept my original seat and my money in my pocket had I known these standard amenities would be restricted."
Pros: "Boarding was quick and efficient."
Cons: "The seats in my row were filthy. Not only was there food on the seats but there was crusted food on the pull down tray. When this was brought to Peter's (the steward's) attention he handed me a napkin and water to clean it myself. Absolutely unacceptable. I don't think I'll be flying JetBlue again."
Pros: "Everything from booking to exiting the plane is top notch."
Cons: "I believe the first checked bag should be free to all."
Pros: "Flight was great and the hospitality was excellent."
Pros: "I'm 6 ft tall with long legs and my knees are a full 5 inches from the seat back (Airbus A320) and these are the regular seats not the Even More Space. The crew is great as always. Friendly and professional. I didn't use the entertainment on offer."
Cons: "I know that food offerings are not great across the board on US airlines but can't I hope that improvements can be made in this area ? I have purchased food on JetBlue before and I was disappointed with what I received so now I don't."
Cons: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Cons: "Angela, not having room for my carry on under my seat even though it's a book bag that always fits otherwise. Also, Angela. Angela sucks"
Pros: "I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well."
Pros: "Flight was delayed 2 hours on our way to Turks and Caicos and one hour on the way back home. This altered our plans"
Cons: "Flight was delayed 2 hours on our way to Turks and Caicos and one hour on the way back home. This altered our plans. Headphone, pillows and blankets are no longer free"
Pros: "Professional, Punctual, lots of leg room"
Cons: "The baggage handling by ground staff in grenada was terrible. They broke my jams and jellies and I'm off to Russia for the next two years . Very disappointed!!!"
Pros: "friendly crew"
Cons: "long delay"
Pros: "On time and plenty of leg room"
Cons: "No comment"
Pros: "Our JetBlue experience is finally over."
Cons: "Didn't allow me to choose seats unless I'd pay extra. Seats reclined only about 1 inch. Some baggage was delivered to different places in baggage claim. Consistently disrespectful to our time. Choose Delta if you can! (Or at least American)"
Pros: "The seats were comfortable"
Cons: "The flight was 3 hours delayed, getting us in at 4am"
Pros: "Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement)."
Cons: "No in flight entertainment"
Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
Pros: "Our flight arrived ahead of schedule and the crew was great. Quick boarding although due to weather we were a bit late boarding aircraft however made up for lost time."
Cons: "The aircraft was a bit warm and there was no ice for beverages which were warm"
Pros: "Flight was on time"
Cons: "Seats too closely packed little leg room"
Pros: "Great flight!"
Pros: "Great gate agent at JFK on the layover."
Cons: "No assigned seats on second flight til we got to JFK."
Pros: "Friendly Staff"
Cons: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"
Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."
Pros: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."
Pros: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Cons: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."
Pros: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"
Pros: "Porsha. The best flight attendant ever. Not"
Cons: "Liked everything"
Pros: "Over all the flight was smooth and great"
Cons: "Kayak, the confirmation email that was sent was incorrect, ended up flying delta - had a scare when checking in at the air europa desk and the attendant says "theres no flights to Malaga" - after further investigation from the staff, we found out it was a Delta flight and NOT and air europa flight"
Pros: "In flight entertainment interface and options were great!"
Cons: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Pros: "It was on time."
Cons: "The plane was dirty and there was a lot of trash around my seat."
Pros: "Food was nice and plenty. Great movie selection. Very polite crew."
Cons: "The seat was a bit uncomfortable and not big enough."
Pros: "They expedited me in line in Havana because I was on the 1:35 flight to New York and were nothing but friendly about it."
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Pros: "They did fly.... finally"
Cons: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."
Pros: "The flight attendant. Lovely and professional."
Pros: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Cons: "No complaints."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "Service was very nice."
Cons: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."
Pros: "Smooth flight; informative crew"
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"
Pros: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Cons: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"
Pros: "The attendants on flight were amazing! The flight was perfect! We arrived early!"
Cons: "Flight was delayed"
Cons: "Boarding was a mess"
Pros: "The service was fine. I slept the entire flight."
Cons: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Cons: "No blankets or pillows. Froze"
Pros: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"
Cons: "No fruit and cheese available to purchase one the flight. Need more than cookies"
Pros: "Upgraded to business, plane are clean and roomy"
Pros: "Clean plane, friendly crew. Ahead of schedule arrival, pilots did beat to keep in smooth air."
Cons: "Took a bit to get first beverage. Thy ran out of KIND granola bars before reaching the back of the plane."
Pros: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"
Pros: "I make this trip every month. And this crew is the best I had in a while."
Pros: "The entertainment was great!"
Cons: "I was so uncomfortable in my seat."
Cons: "It was a great flight. We got there earlier then arrive time. Thank You"
Pros: "There were some delays and issues with air traffic control, but they brought out snacks after a half hour which was really nice. Overall, great!"
Pros: "Love Delta...plenty of legroom. Nearly always on time"
Pros: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Pros: "shorter flight"
Cons: "Entertainment system is not working."
Pros: "Delta was smart with boarding early once they realized everyone had cleared security. Flight took off on-time and arrived early. The crew was excellent and exuded energy although it was the end of the day."
Cons: "I ordered a special asian vegetarian meal and it was just plain horrible. I had to settle for the cookie. It's nice that they serve a complimentary meal on the red eye flight but the quality of the food was bad. Entertainment options were also limited although they had some recent box office entries from last year. The leg room also wasn't great but that's expected in economy I guess."
Cons: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("
Pros: "Good movie selection, nice crew"
Cons: "Terrible food, no veg options, no leg room, seats barely recline"
Pros: "I liked the new plane! It seemed like there was just a bit more room. Compared to my flight going out with American, Delta is a much nicer experience."
Cons: "The 1st class flight attendant refused to bring a glass of champagne, I was sitting five feet away so I could see she was just fiddling with things with her back to me. I asked the other flight attendant to relay my request to her, again she ignored me. This was ten minutes before takeoff..."
Pros: "Everyone was quick"
Cons: "Small seats"
Pros: "Todo bien"
Pros: "Finally taking off"
Cons: "Being stuck on the runway"
Pros: "Comfort level on the plane was beyond my expectations. Seats, noise level, and elbow room excellent. I will definitely take another flight with American."
Cons: "Beverage service 10 minutes before landing. The cabin crew waited quite some time before starting service which meant they finished late"
Cons: "No space! Glad I was sitting next to family! Seats were tight...no leg room...long flight!"
Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."
Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."
Pros: "The attendants helped you with all your needs. They were professional and fluent in the languages necessary to help the passengers. Very impressed"
Cons: "Good was good. Snacks and beverages were awesome."
Pros: "From start to finish everything went smoothly. Love the spacing of the seats too. Flight attendants were very attentive."
Cons: "The volume over the speakers were very low. Couldn't hear what the captain was saying, whenever he spoke."
Pros: "The boarding process was easy and the seats were extra comfortable"
Cons: "Good choices could have been better."
Cons: "We bought 3 seats on Business class. My seat did not have the TV working. After flying for 2 hours the flight attendant gave me a portable TV, after asking multiple times. The food was totally horrible. The catering company that American Airlines uses needs to be replaced immediately. Flying TAP, Emirates, Latam, British Airlines , their catering company is very good. Flight attendants were sarcastic and rude. The service was equivalent if you fly coach class."
Pros: "Good food, good wine, good movie choice, Thank you."
Pros: "Nothing, worse customer service also"
Cons: "Everything, we lost our connections, they didn't help us out with our next flight"
Pros: "I fell asleep and missed dinner. When I woke up one of the stuff came up to me and asked me if I would like to eat something and went especially for me and got me the the dinner portion. Although we had a delay I was informed promptly and the staff apologized for my inconvenience. The airline took responsibility and did not blame the delay on other factors. Thanks for being honest"
Cons: "I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!"
Cons: "HORRIBLE experience. I had a flight delay that forced me to reschedule to a flight the following morning and caused me to pay for an overnight at a hotel; none of the staff seemed to care whatsoever about their customers' travel plans or experience, giving us little to no information up to the point of canceling our flight, and doing even less to accommodate when plans were foiled. I honestly am waiting for a refund at this point. Terrible trip with American Airlines."
Cons: "Super old planes, couldn't control a/c or had a tv."
Pros: "Great choices of movies and the system was good"
Cons: "the food was awful and the crew seemed stressed out and not flexible at all."
Pros: "The only good part was that I had no one sitting next to me"
Cons: "We had a 8 hour delay in Lima and the customer service was terrible. I did not know what was going on for hours on end and they keep giving all the passengers the loop around. I work in the hospitality industry and this isn't the way to treat your paying customers"
Pros: "Nice flight attendants!!"
Cons: "We boarded an hour late with no explanation then left even later because we were so far back on the run way. Also the last checking me in was not the kindest! Nor was the man who scanned my ticket to go on the plane."
Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."
Pros: "Arrived early and flight wasn't packed."
Pros: "The inflight crew was outstanding!"
Pros: "Puntuality in both fly's"
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Pros: "Exit row seating."
Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"
Pros: "The guy at the check in counter was awesome, even though his English wasn't great. He upgraded me to the exit row seats since my legs are long; usually you need to pay for this. The seats were huge and comfortable, though the arm rests didn't move, so you could stretch out (the flight wasn't that full)."
Cons: "One flight attendant was basically rude to everyone. She was so comically unfriendly that people on the plane were actually mocking her (for good reason). She refused to explain to us how the emergent slide worked. We asked because the visual instructions on the door were different from those in the seat back pamphlet. In fact, I still don't know which directions are the correct ones (they were contradictory)."
Pros: "Boarding and baggage."
Cons: "This was a long non-stop flight from Miami to Denver. Over 4 hours. So I took the plunge and bought first class. I always fly first class on any flight over 2 hours. However, I was disappointed. The food was so-so and insufficient. The drinks were also not enough. The video displays were small and poorly located for the movie. The seats seemed uncomfortable. All and all I have come to expect a better experience from American Airlines in First Class. The ticket was expensive."
Pros: "We flew directly from Madrid to Miami with IBERIA"
Pros: "Business class comfort was a huge difference! The seat, space entertainment was great."
Cons: "Food not great. Priority line not separate for boarding. If you don't board right away when first called, you get stuck behind everyone else boarding. Those that have higher boarding numbers stand around blocking the line and no announcement ever made to remain away from line."
Pros: "Smooth ride."
Cons: "Waited on gate agents for more than 20 mins from 1.39 pm to 2.00 pm And this was a scheduled flight. This is sloppiness."
Pros: "Right on time."
Cons: "The aircondition was extremely cold. I was freezing"
Cons: "Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet."
Pros: "Premium space"
Pros: "Easy boarding, nice & quiet customers & crew & darkness made it easy to sleep a bit on this red-eye flight."
Cons: "Lots of turbulence."
Pros: "Handicap boarded with sufficient extra time"
Cons: "Not enough room."
Pros: "Enterteiment was Very good. Plane New."
Cons: "Attendants did not give me coffee. Just yougurt. Nobody offered. But esse offered to Others."
Pros: "Fomos atendidos pelo JIM ao fazer o check in e despachar as malas e adoramos o atendimento. Muito simpático e gentil."
Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."
Cons: "Person on my seat on previous flight puked and it had not been cleaned up. Puke in the seat tray and on the floor. My personal bag had pile all over it. Yuck."
Pros: "Crew cordiality"
Cons: "Comfort of the seats, could not recline"
Pros: "Friendly staff at the gate, also the crew as goodl"
Cons: "Don't need 2.5 hours delay to start my vacation. We finally checked in at our hotel at 01:00am....."
Pros: "Checking in with kiosk was easy. Boarding went quickly. Seats had adequate space."
Cons: "Older plane than the one going down. No seat back entertainment. Typical mini bag of pretzels and a drink."
Pros: "The flight was smooth and uneventful."
Cons: "The crew did not seem to be in the best mood."
Pros: "The crew was pretty nice"
Cons: "My toddler wasn’t issued a ticket like he should have been so it ended up taking me a long time to check in. I had to sit next to another passenger with a toddler on my lap. Multiple rows had 3 passengers."
Pros: "Great crew! Super friendly! Thanks for making my flight a great one!"
Pros: "Early departure, and early arrival at our destination."
Cons: "Excellent keep doing what you do."
Cons: "Flight was canceled and I was left stranded."
Pros: "Girl at boarding counter. Male steward. Very nice."
Cons: "Female stewardess over hour late had to wait for her. And she didn’t even smile when she finally arrived. Couldn’t be bothered. Rude and disrespectful to people."
Cons: "2 hour delay sitting on the airplane!!!"
Pros: "Waffle cookies were amazing"
Pros: "on time"
Pros: "Direct Flight & Affordable"
Cons: "Zero Complaints"
Pros: "ON TIME,"
Cons: "BASIC ECOMONY PASSENGERS ARE INCONVIENCED AT AIRPORT, WE WERE NOT PERMITTED TO CHECK IN ONLINE AND GET PRINT BOARDING PASSES. HAD TO GO TO AIRPORT TO CHECK IN FIND A BETTER WAY WITHOUT INCONVENCING PASSENGERS.....(AS USUAL)"
Cons: "4 hour delay. Maintenance issue. We were told Only one maintenance person covering the entire airport"
Pros: "The crew was polite."
Cons: "I paid extra for an economy plus seat and they gave it away. I had to sit in a middle seat."
Pros: "All went very smoothly. Even arrived early"
Cons: "Excellent, on time flight. The only issue I have is people boarding t the back and leaving their luggage in front. We almost didn't have room to stow our luggage. This shouldn't be allowed."
Pros: "Being able to use a digital boarding pass."
Cons: "On my outbound trip my connecting flight changed gates. There was no notice from United or on the terminal monitors. United sent me a text saying my connecting flight had departed already, but when I got to the gate a representative brusquely informed me the flight was departing from the other end of the terminal."
Pros: "We left on time"
Cons: "The departure was late. There was no explanation nor apology. As a long term and faithful Alaska Airlines customer I was shocked that a plane would not leave on time and act like it was par for course. Ehhh so what? I'm an older woman and needed help with my overhead luggage. The very young male attendant saw me struggling and just said that is not going to fit and walked toward the front of the plane. No offer to help whatsoever. The plane was small and uncomfortable"
Cons: "United did not service the final destination so they transferred luggage to another airline and then washed their hands of it. When one of4 remained lost they did not help at all!"
Pros: "I was in economy + which had good leg room"
Cons: "Overhead bins for economy + are placed elsewhere. Preselected meal not available and was delayed in serving the alternative for 20 mins. Entertainment options include TV shows with 1 episode to pad the numbers"
Pros: "Lots of offers of water; great entertainment package; decent leg room and storage for items; fast deplaning; on time; also because the flight wasn't full they blocked off the seats around the bathrooms making it easier for people to stretch, chat and walk through that area--it seemed like the smart thing that crews might overlook but made a big difference for people with kids and those who wanted to stretch."
Cons: "maybe it's because I was behind the wing but I didn't hear a single word they said over the loudspeaker."
Pros: "The crew was very pleasant. Boarding was very organized and quick. The lady that checked us in was very pleasant to everyone. Joked around to make you feel more excited to board the plane."
Cons: "The seats were tiny. Not much comfort in that. There wasn't any food or drinks offered. We hit turbolance the entire time (not your crews fault)."
Pros: "Quick flight"
Cons: "No videos to watch; had to supply own due to short flight."
Cons: "Plane broke had to deplane... Missed flight due to shorter layover than expected"
Pros: "Never again with United small seat dirty bathroom only 2 restroom for 300 ppl"
Pros: "Ride was good. Attendants were good. Other passengers were cooperative and compliant."
Cons: "This plane, as most others nowadays, was cramped for space."
Cons: "Flight was bumpy all the way to Newark , didn't like that"
Pros: "Nothing This was the worst flight I had in all the years I am flying with United"
Pros: "We had a good flight on a beautiful day. Smooth ride no weather or atmosphere issues. Thank God. Stewardess was very polite."
Cons: "Wheel chairs were not provided in time. We had to wait till airline emptied and still wait. Cause of lack of assistance for wheel chair transporters. Some had connecting flights, pray they made it there. The ones that came to pick us up one two persons for eight people could not do the job. So we were taken off air craft n put out in lobby, to wait for all to be off the aircraft and then transport, one at a time to baggage claim area. Transporters and stewardess did a very gd job. Just the lack of help. Air conditioner on plane was off, so even ten minutes of smell bathrm, is just too much when air conditioning is off. I got very congested and had to use the inhaler, after a couple of sneezes due to environmental allergies. On top of that, cleaning people got on to clean w chemicals, only to affect me some more. Now I stuffed up, feel horrible, nite was bad with asthma n allergies that could have been avoided."
Pros: "They boarded is quickly"
Cons: "Plane was delayed on runway for over an hour. When the passenger next to me asked the lead flight attnd about her connecting flight the attnd was extremely rude and of no help. Any ? was answered with "well just look at your united airways app". Then later I asked what gate we were coming in on and her reply was "the capt just said it". I replied saying "sorry I didn't hear it" and again the flight attnd answered "look on your UA app". I don't usually fly UA so I didn't have it. Overall she was short, snarky and rude with ever reasonable question asked. No one was rude to her but her attitude was shocking. I travel quite often and have never seen an antd speak or act this way to passengers. I understand things get stressful, but I def won't be flying UA again if this is the way they allow flight attnds to speak to customers. She way beyond rude and lazy and I hope the girl she was training doesn't pick up those traits either."
Pros: "Can't tell something out of the ordinary. Friendly crew."
Cons: "Uncomfortable all the way, remind me planes from the 90`s"
Pros: "Fast flight, on-time"
Cons: "Old plane, uncomfortable seats, really dirty looking bathroom"
Pros: "The boarding process went quickly and seats weren't too bad. Flight was pretty painless overall"
Cons: "Overhead bins were full so I had to put my carry on under the seat in front of me meaning less leg room. There was no entertainment."
Pros: "Hated it. No personnel for guidance or help. The One employee there was rude and non communicative Changed carousels without notification. My luggage ended up in another section of baggage and I had to walk in search occur helped by some foreign travelers from a different United flight."
Cons: "Baggage retrieval. Confusing. Rude employee. Unhelpful. My husband circled the airport 4 times while I hunted down my bag and found it in a different location. It was a horrible experience."
Pros: "Polite crew"
Cons: "Stinky plane"
Cons: "They should offer free movies and this silly bags of nuts; can someone be more creative?"
Cons: "A caramel waffle is definitely better than salted pretzel sticks but the airline should at least offer chips or cookies."
Pros: "everyone was quick, efficient, and customer oriented. seats were comfortable and the snacks were nice."
Pros: "I got to Newark before my luggage, i missed my fly to boston. in Dominican republic there was a two hour delay."
Pros: "Arrived a bit early."
Cons: "Constant changing of gates, lengthy layover and turbulent flight."
Pros: "Nice Flight Crew"
Cons: "There was no leg room what so ever! I am 6 foot tall and around 275 pounds. The seats were made for children, not made for an adult. My seat was so uncomfortable my legs actually went numb, mainly for the fact that I couldn’t move because of how tight the seats were. I have flown many times and this was by far the most uncomfortable flight ever! I will never fly again if this is how planes are going to be."
Cons: "Delay n missed my 2nd flight Then a 50 min flight was canceled"
Pros: "I liked that I slept the whole way."
Cons: "That united barely serves any snacks, need something besides that wafer that won't even make a dent in hunger."
Pros: "Staff was courteous and professional. In-flight entertainment is pretty good."
Cons: "Updates on monitors at airport were not consistent with information at gate. Emails not updated accordingly and promptly to reflect changes. Flight kept getting delayed."
Pros: "Everything was on time"
Cons: "Seat are to tyht some international airlines ofer food and entertaning for free on more than 2 hours fly"
Cons: "I paid to be in group one. Got there a little late. 1 minute. They locked me out and rudely told me to go to the back of the long line Seat in 3rd roe and no recline ! Old plane no screen. Good bye frontier and frontier credit card . What a looser airline"
Pros: "Same quality as other airlines for a much more affordable price."
Cons: "More airports with Frontier airlines. Their based out of Denver, so the choices of where you can fly, to and from, are limited."
Cons: "Our flight was cancelled due to mechanical error. We were not provided an alternative route and were ‘handed’ a piece of copy paper at the airport listing our ‘options.’ We were not able to find a flight that same day and had to come out of pocket over $1000 to rebook. One of the options on the..."
Pros: "Don’t buy the snacks, Because you get nothing for four dollars"
Cons: "Because you get nothing for four dollars"
Cons: "There was no entertainment. There was no complementary food offered. Seats were uncomfortable. Debris all over the floor was never sweats from previous flight."
Cons: "Flight was late and uncomfortable"
Pros: "The crew, especially the cabin crew were very good, personable and handling "the rules" with class and kindness. Ability to purchase priority boarding and seating. Baggage handling and boarding we're well done."
Cons: "Beverages all are at a price, even a cup of coffee."
Cons: "Long delay. No forewarning. No alternatives given."
Pros: "The people who work on the airline were nice but the airline needs to take some lessons on boarding and TSA checkin from other airlines"
Cons: "The boarding process was horrendous. After checking in at the front desk and getting what I thought were tickets I got to the boarding area only to find that everyone had to wait in line again for seating arrangements. When they called for boarding it was every person for themselves. No zone boarding. It was total chaos. I just stood back and let everyone fight it out and was the last one on. It didn’t matter. You wouldn’t get to Phoenix any faster by being the first one on the plane"
Cons: "Plane was too hot"
Pros: "Cheap price"
Cons: "4 hour delay and terribly uncomfortable plane."
Pros: "Crew was polite"
Cons: "Staff tried to make me pay for two carry-on's for one bag and one purse--totaling to $90. You have to pay for soft drinks. Generally bad experience and a rip off."
Pros: "Equipment was relatively new so no issues there. Orderly boarding and clean cabin. Flight crew did a superb job! Cabin crew were polite and accommodating enough. Gate agents were efficient and friendly, Can't comment on the quality/quantity of food or beverage as I opted not to give them any more money, Make sure to download the Frontier app on your device BEFORE boarding or you will have NO entertainment available! The entertainment is complimentary but there's a charge for internet."
Cons: "I had discovered the carry-on bag charges AFTER purchasing the ticket online which is a bit underhanded. My 'bargain' ticket was now the same price as every other airline plus the 'privilege' of food and beverage purchase whereas all the vanguard carriers still offer free carry-on, snacks and soft drinks. BTW unless you're drunk or completely exhausted, don't plan on getting much sleep: the seats were made with some of the thinnest padding I've experienced and you might get 3-4 inches of recline, IF you can locate the lever! IMPORTANT!! If you don't order THE WORKS pkg ($55) when you INITIALLY pay for your ticket, which includes refund waiver along with check-in, carry-on and seat choice, you're stuck with THE PERKS ($45) which has all the above EXCEPT the refund waiver. The refund fee is $99! You can do everything a la carte, but will cost more beyond 1 bag. BTW, do it all online or you'll pay more at the airport. All in all, absolutely fine for the price if you have a personal sized item (i.e. up to a small backpack) but a standard size carry-on or check-in will definitely put a wrinkle in your flight budget!"
Cons: "Rude lazy attendants. No effort to offer even water to me on a two hour flight. All they wanted us to do was clean up trash to make their job easier. Nickel and dimed and this kind of service?????? Also didn't need a repeated 15 minute sales pitch for a credit card!"
Pros: "Personnel were great"
Cons: "Luggage took over an hour"
Cons: "50 minutes late with no warning"
Pros: "Steamboat Springs, CO There were many CUBS fans on this flight! Good to leave rainy Chicago & arrive in dry Denver! Even though the plane was late, I was still able to catch my Alpine Taxi to Steamboat!"
Cons: "There should be a way to know when the bathroom is available!"
Cons: "I contacted Frontier about a week before my flight to let them know my friend I was flying to visit had to make an emergency trip to see her father who was dying of liver failure. On the first attempt I was notified that only immediate family members were would be an excuse but that I could try to request through a different faucet of emergency circumstances. I put through another request and was never contacted. I did not fly to Salt Lake but I was still charged even though they could very well have sold my seat to another person and made double the money for the seat. I am very disappointed with the service I received from Frontier."
Cons: "Everything. Frontier is the worst airline I've ever traveled on. Even worse than United somehow!"
Cons: "40 minutes and still no bags"
Cons: "Crew was a bit rude. I went to put my bags in an overhead compartment and was the flight attendant snapped at me and said I couldn't use that one. Had he explained it was just for the front row instead of being rude, I would not have taken issue with it."
Cons: "Delayed on the way there and delayed on the way home. Hen we sat on the runway for another 45 minutes waiting for a gate to open. Never again will I travel with Frontier!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "the ticket was the cheapest."
Cons: "-$30 (at least) for ONE carry-on. Some people had a personal item only. I then noticed that at boarding, the attendent didn't seem to be checking people's ticket and wether or not they had a carry-on. ಠ_ಠ -When you check-in online, they make it look like you have to pay for your actual seat. ($13-30) I was shocked. However, I realized later that if you scroll down all the way, there's a "skip" option. Turns out, you're paying to reserve a seat, versus them automatically picking one for you later. ಠ_ಠ I was a little upset when I realized this. -my tray table was the size of an ipad mini -they've shaved a few inches off of everything, so it was a tight fit. -everything but water costs money. Soda is 1.99 for an 8 oz can. -no tv, no headphone jack in the arm rest."
Cons: "The same 2 screaming babies entire flights. Attendants allowed with no assistance."
Pros: "flight arrived on time"
Cons: "Flight arrived on time sat on tarmac for an hour waiting for a gate. Checked luggage took another hour. three hours in destination airport before we could get to our car. this airline sucks the big weenie!!"
Pros: "Good Fly, nice atention and good landing"
Cons: "the seats do not recline"
Pros: "Good flight. Accommodating. Will fly again. Cheap flights"
Cons: "The portland-denver flights are NEVER on time. I will never be booking with frontier again."
Cons: "There were several delays."
Cons: "I did not book this particular flight for these dates."
Pros: "I'm 6'3" and simply cannot get comfortable in a plane seat."
Cons: "First of I got double charged for my bags second flight delayed for no reason n seats are extremely uncomfortable we arrived n we stuck in the airport for 30 mins no reason bags took an entire hr so I just left my bag"
Pros: "Wellllllll it didn't crash I guess that's about it"
Cons: "An hr delay, only one working bathroom, rude staff, late 45min wait for checked bag. Overall got to my destination in Denver about 2 hrs late."
Cons: "They honey dick you with the cheap plane tickets then screw you over at the the counter when they charge an unnecessary amount for carry on baggage. I WILL NEVER FLY FRONTIER AGAIN. Not to mention the meal trays can barely hold a lunch-able... Go home frontier airlines.. your drunk."
Pros: "Seats were wider than most airlines and there seemed to be a couple of inches more legroom, but the seats were thin and not very comfortable."
Cons: "Unexpected fee for carry-on baggage. Who ever heard of being charged for a CARRYON? The airline provides no service with carry-on luggage- all the work is done by the customer."
Cons: "Another subpar experience with frontier and my last"
Pros: "It left on time"
Cons: "The chairs are like torture devices. They replaced their humane, padded chairs with these ultra slim hard plastic ones that don't recline so you're stuck sitting at a 90 degree angle with basically no padding so they can fit more seats on the plane with tiny tray tables. I'd like to see the CEO spend a couple of hours in one these. I'll never fly Frontier again because they've completely lost touch with the concept of treating customers with dignity."
Pros: "When it was over"
Cons: "Even though the ticket is cheap, you have to pay outrageous prices for literally everything else. You have to pay to reserve a seat (any seat) otherwise they can separate your family on the plane. You have to pay for drinks (even water) no matter how long your flight. You don't get a free carry on bag and if you don't book the bag before you get to the airport it can cost you north of 45$ to check it. The accommodations themselves were not great. The chairs have no cushioning, don't recline, are so close together that I couldn't cross my legs, and the tray table is 4 inches wide and couldn't even hold my laptop. The flight attendants on both flights were extremely rude and ran into me with the drink cart twice. One of the flight attendants when asked if the AC would be turned on since the flight was pretty warm asked if the woman wasn't just having hot flashes. She was upset tingly abrasive. The flight was delayed on the Tarmac for over an hour because the team couldn't load the baggage on the flight. The flight team didn't give us any explanation of the delay beyond that, they didn't update is on the expected time delay and they never apologized for the delay. When we did finally get going the flight crew was very rude with asking people to sit back down. Worst of all was that after all of that they lost my luggage. Despite a 2 hour layover and 1 hour delay at the gate specifically because they weren't done loading the luggage Frontier couldn't manage to get my luggage from gate 42 to gate 44... The whole experience was awful. I would never fly with them again no matter how cheap the ticket."
Cons: "This was the oldest plane I had been on in quite a while. The tray tables where half the size of the regular ones and metal. There was hardly any legroom. There was absolutely no entertainment options. No Wi-Fi on the plane. And you had to pay for any snacks and drinks. Although I did get a great amount for the cost, I would have paid a little extra to fly a different airline in order to have Wi-Fi and entertainment options."
Cons: "Flight was delayed 3 hours, then we boarded the plane at 1:46AM. Only to have the flight cancelled. After 45min on the plane we had to get off and wait until 3:45AM to find out what the next step was (rescheduled for 11:30AM). Overall the communication and transparency around this ordeal was handled terribly. Staff had no plan to deal with situation, provided helpline numbers were useless, email/text communication of the rescheduling was nonexistent All of this is not even getting into the cheap service and setup of the flight itself. Will not be flying frontier again"
Pros: "N/A for food or entertainment"
Cons: "Spend the extra money & book with another airline! Staff was rude & contradictory on policies. Was charge for checkin baggage for a skateboard!?! Ridiculous. There was no sleeping in these uncomfortable seats. Flight late. And was an hour wait for luggage."
Pros: "Boarding was easy and efficient"
Cons: "Seats aren't the most comfortable. Tiny tray tables and the seats don't recline"
Cons: "My flight got canceled so I had to buy a new one."
Cons: "The online price was competitive, but it was bait and switch, because I had to pay an additional $90 for a single overhead bag, round trip."
Cons: "Paying up to $60 for a carry on. Waiting on the runway for 30 minutes with no communication from the pilot when we landed in Denver."
Cons: "I hjave never flown on an airline thaty charges you for drinks and snacks"
Pros: "The plane didn't crash."
Cons: "Many years ago, I was an Early Rewards member who flew Frontier any time I could. No longer. The ticket price no longer resembles what you will pay. Now they charge $15-35 to get a seat,another $30-$35 to check or carry on each piece, and sit in uncomfortable seats that do not recline. These extra charges cause long delay at the check in counter even if I already checked in and only needed to check a bag because everyone else had to pay. Now I'll only fly Frontier if there is no alternative."
Cons: "Extra charges like bags, seats, snacks. Slow boarding and deplaning. Very rough flight"
Cons: "Expensive bag fees and $2 for a soda"
Pros: "The 40 minutes the flight was late the crew made up in the air"
Cons: "Took 45 minutes for baggage to appear"
Airlines flying from Jacksonville have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Jacksonville
Masks required on board, masks provided on flights from Jacksonville
Social distancing seating
Middle seats unavailable to book on flights from Jacksonville
Testing for antibodies, testing for symptoms for flights from Jacksonville
Waiving of change fees. Search flexible flights from Jacksonville