Daily cleaning, installation of cabin HEPA filters on flights from Mexico to California
|May||Best time to beat the crowds with an average 5% drop in price.|
|January||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$387||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Volaris, Delta and Aeromexico have all waived their change and cancellation fees on flights from Mexico to California. Confirm policies on booking site.
Delta and Alaska Airlines do not allow booking a middle seat on flights from Mexico to California.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Mexico to California.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to California from Mexico is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to California with an airline and back to Mexico with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to California from Mexico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Serve dinner in first class."
Pros: "On time"
Cons: "Walking to the airplane, plane didn’t have a door Insuficiente sitting space, Got charge for luggage Air attendants unfriendly Carrousel info unclear Boarding info, not upfront, quality of the airline has gone down drastically"
Pros: "Very organized"
Pros: "Boarding on time"
Cons: "At the LA airport they put us in a bus in a remote area everything was to slow, take over 30 minutes to reach the terminal"
Pros: "Everything was great"
Pros: "I liked everything,wonderful experience."
Pros: "Crew was nice - it was not their fault this flight was horrible"
Cons: "Plane was super hot, no food at all, entertainment didn’t work, was late and then for some reason they randomly split up the coach boarding and let the people who had t been waiting on a head of the people who had been lined up for almost an hour"
Cons: "in Guadalajara, during boarding the cabin was inundated with mosquitoes (I mean not just a few, but many hundred at least). Passengers were simultaneously swatting mosquitoes from the first row to the last row. The mosquitoes then joined us for the duration of the flight; well many of them were swatted as evidenced by the bloody mosquito parts left on the walls and overhead bins. I don't blame the cabin crew for this event, especially since they had to endure it as well. However the attitude was that things like this are just part of flying these days, along with lousy food and shrinking leg room. I guess that's the truth of it though. Also not to be over-reactive but there is a public health component to this; Mexico had 805 cases of zika in 2017. And although in general we may be more at risk from a local mosquito that has fed on an already infected tourist, we should make an attempt to limit the introduction of any infectious vectors.."
Pros: "The attention with us"
Pros: "They give you more than peanuts and were very courteous and attentive"
Pros: "A working outlet at every seat is excellent"
Cons: "No food options for low carb no junk food diets"
Cons: "Gogo movie flights didnt work"
Pros: "Excelente servicio"
Pros: "Nice selection of beverages. Food choices, not so much."
Pros: "Very convenient to fly from Santa Rosa to LA"
Cons: "It was a small plane so it was a little crowded"
Pros: "Early take-off, friendly staff"
Cons: "everything was cool"
Pros: "Every thing"
Pros: "The whole air experience is so egregious now, I'm committed to first class and only a few airlines. Just can't do it anymore. I'm not a herd animal and I don't want to do it their way. Period. On Air Alaska it's a clean cabin, they leave on time, they maintain the planes. Amen."
Pros: "In my first flight with Alaska everything was excellent."
Pros: "Great service."
Pros: "Leg room is better than other airlines, great crew at GDL ticket counters, complimentary tamale (though not the best, they were good and it was a pleasant surprise), complimentary beverages, charging outlet, plenty of bathrooms (3), overall great experience."
Cons: "Two flight attendants were talking at the back of the plane. They were loud and unprofessional. Nothing racy, but joking about things like life vests and the plane going down is not something I enjoyed hearing. Just keep it professional and lower your voice. Other than that, all was good."
Pros: "Overall great."
Cons: "2 hours late. No explanation given. ZERO seat room-I've never felt so crammed in in my life. Just awful. I couldn't even reach my bags below."
Pros: "Complimentary beer"
Pros: "How friendly the team was."
Cons: "The cost of the food."
Cons: "Nothing, everything was perfect. Thank you Alaska Airlines. We'll use them again in the future."
Pros: "Love that my bag was check through to NAN and didn't have to offload in LAX."
Pros: "Appreciated the sensible 90 min check-in cutoff at Guadalajara airport. I originally had Aeromexico flight but didn't make their unreasonable 3 hour check-in cutoff. Alaska Airlines had better customer service and a better check-in policy."
Pros: "Free streamed shows"
Cons: "Internet access isn't free"
Pros: "Faster than was predicted"
Cons: "Pretty cramped economy"
Pros: "Liked the opportunity to check in a day early and pick my own seat; also liked the option to pay a nominal fee $15 plus tax to board early."
Cons: "Can't think of anything."
Pros: "Lots of focus on getting the details right Great professi0nal staff attitude"
Pros: "They offer food"
Cons: "Didn't have tv"
Pros: "I got free checked luggage since I'm active duty military what's more is the employee where I checked in my luggage at upgraded me for free because of it. The only airline that has done that. That definitely makes me more likely to fly Alaska again. Charging ports that fit many different chargers were nice too."
Pros: "and was stuck with emergency exit."
Pros: "Leg space was pretty good"
Cons: "After landing to gate open took too long"
Pros: "Way too hot on plane without anyersonal air gens. Then it was freezing after takeoff"
Pros: "Power outlet at each seat."
Cons: "Narrow aisle. Had to rent device to see movies."
Pros: "New plane"
Cons: "Lack of infotainment, poor ventilation and air, and landing was rough."
Cons: "I really like everything"
Pros: "Went perfect !"
Pros: "The staff were courteous and polite! Like that!"
Cons: "Getting off the plane should NEVER take almost 30 minutes! The organization of getting everyone off the aircraft needs some attention for sure!"
Pros: "Cheap upgrade"
Cons: "No tv"
Pros: "Good staff"
Pros: "Easy boarding"
Pros: "Staff very warm."
Cons: "Food selection paltry. Vodka from Seattle? Hopefully you will take Virgins food selections and liquor. Alaska can use an overhaul. Also aisle too tight."
Pros: "Crew was very nice and accommodating"
Cons: "Food service"
Pros: "A330 plane. I love widebodies"
Cons: "Be ontime"
Cons: "Cabin too cold and poor snacks so 1980’s."
Pros: "I would like to have ore of a grace period to check baggage."
Cons: "Bad social distance"
Pros: "Felt safe and sanitary"
Cons: "No wifi"
Pros: "Price is ok"
Cons: "Delays of three hours are very bad"
Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"
Pros: "of everything"
Cons: "Nothing, all right"
Cons: "Terrible delays"
Cons: "Better food offerings"
Pros: "No food, late by hour"
Pros: "Delta service is amazing"
Cons: "Sat on tarmac for 20 mins because we were early..."
Cons: "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."
Cons: "Delta needs air conditioning on their flights"
Cons: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"
Pros: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Cons: "Boarding process was bit disorganized."
Pros: "Service by crew. I was flying economy but it was par to business class."
Pros: "Very comfortable, no complaints."
Pros: "The guy announcing the boarding was a hoot! Great sense of humor."
Cons: "No delays. And have the terminal bridge in working order"
Pros: "Better than spirit"
Cons: "Aero mexico which is who delta services really messed our tickets up and flying both to Cancun and from Cancun both flights were screwed up and Delta had to bail out aero mexico both times thanks to delta airlines our tripped was salvaged"
Cons: "Took off late. Other than that very comfortable and great experience"
Cons: "Not the yet"
Pros: "Plane was nice and clean. Staff attendants were great & respectful."
Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"
Pros: "That it got me home"
Pros: "Very orderly."
Cons: "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"
Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."
Cons: "Multilpe delays"
Cons: "late leaving, arriving and taxing."
Pros: "Everything was perfect."
Pros: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."
Cons: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."
Pros: "On time arrival"
Pros: "I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel."
Cons: "No complaints"
Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"
Pros: "The weather was bad in Atlanta. We were rerouted to Minneapolis and made a connection to Philadelphia. No problems."
Cons: "The Cancun airport provides a terrible experience for transferring between flights, especially if you need to change from the international terminal to a domestic terminal or vice-versa. There is no way to get between terminals inside security and the free shuttle is slow and overcrowded. Meanwhile, one is forced to run a gauntlet of taxi and shuttle drivers trying to get you to pay them exorbitant fees to drive you to your terminal. Once you finally arrive you discover that there is no dedicated baggage recheck for an international arrival. Just don't buy a ticket that transfers in CUN."
Cons: "Force me to take a bad seat"
Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"
Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"
Cons: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"
Cons: "Connecting drop off luggage was closed so I had to take my luggage with for about a mile"
Pros: "Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus"
Cons: "InFlight entertainment was old school TV. Seats very tight."
Cons: "Changed the plane when it broke down not have us sit in it for 3 hours while being fixed."
Cons: "I waited in line for over 2.5 hours for ticketing and baggage & was late to board the plane because they would not hurry up"
Pros: "Overall, Aeromexico staff in the airport were kind and friendly. Flight crew members were friendly, attentive and presentable. I appreciate the fact that Aeromexico still provides food and refreshments."
Cons: "Flight was delayed by approximately 30 to 40 minutes. However, I appreciate that staff kept us informed and updated on flight status. Since I hadn't reserved a seat, I got seated near the emergency exit. On a positive note, it's more spacious hence more leg room. However, you're not allowed to keep any items with you in case of an emergency during take off and landing. It seems that there was some type of entertainment on the TV screens but noticed they were on for less than 40 minutes and then they went blank for the remainder of the flight . I'm not sure if other passengers were offered headphones but I was not."
Pros: "everuthing ok"
Cons: "no nothing wrong depart on time crew exelent good food tv good thank you bording exent"
Pros: "Aaeromexico gives free meal. Services were excellent"
Cons: "The turbulence, not there fault but didn't like it"
Cons: "Super hot humid no air conditioner at the airport elevator didn’t work and I’m handicapped so I had to pain he walked on the stairs"
Pros: "Great staff."
Cons: "Lax is horrible"
Cons: "My jewelry and watches were stolen also someone put a mushroom in my baggage"
Pros: "Boarding was easy"
Cons: "We will never fly with Aeromexico again! Very uncomfortable and small seats. Very unhappy with our flight"
Cons: "Hot inside the plane"
Pros: "Crew helpful food snack delightful"
Cons: "No Movies Why Not it makes the time go by"
Pros: "The staff was friendly and helpful. They gave us food which I was not expecting. They had an in-flight movie as well which was unexpected."
Pros: "30 minutes early"
Cons: "Nothing, everything was outstanding"
Pros: "Food was good & entertainment with a good movie."
Cons: "Boarding was as always too long and the arrival to Tom Bradley terminal is always a pain in the neck nowadays."
Pros: "They charge for the baggage, before they didn't. But at least the crew and travel was great. There was an hr delay because the plane had to stay in another state according to the pilot, something bout a snowy weather. No biggie. And the airline still offers complementary food and drinks. At no charge. Loved it."
Cons: "The delay. But that's weather for you. Glad they replaced the delay with food."
Cons: "they take forever to get to the unloading dock"
Cons: "I had to pay for my luggage $1,600 pesos that's what I didn't like about my trip"
Cons: "Our flight was delayed"
Cons: "food and seats not comfortable."
Cons: "Need more food options to ofered"
Pros: "organización , courtesy"
Cons: "safety vídeo"
Pros: "There was a ten and a half hour delay of which two hours was on a plane waiting on the tarmac with mechanical problems and two more hours waiting to be reticketed in the terminal. But the airline took care of us with vouchers for food, hotel and taxis. The crisis was handled really well. It was just miserable because we only got two hours sleep. I am glad this was just a once in a lifetime crisis and inconvenience. Maybe it was caused by Boeing who made the plane."
Cons: "The ten and a half hour delay."
Pros: "You were served a meal"
Cons: "The seats are literally on top of one another, you couldn't watch the movie in English only Spanish. We waited 30 min for a bus to get us from the plane to go to customs"
Cons: "I document my suitcase they opened and stolen my clothing"
Pros: "Please see the above note"
Cons: "Please see the above note"
Pros: "Staff was helpful and friendly at Guadalajara airport."
Cons: "The flight was delayed by an hour. I wasn't notified of luggage fees and had to pay in 1000 Mexican pesos plus taxes. My husband is handicapped and we had to be shuttled from terminal 2 to Tom Bradley. It was very inconvenient!"
Pros: "Straightforward and good. Very Timely."
Pros: "It was fast and easy n comfortable"
Pros: "the plane on the return flight was spacious and comfortable."
Cons: "our departure flight was delayed for over 1 hours and our return flight was delayed for over 2 hours. They blamed the weather for the delay on the return flight but all other flights were departing on time or with only a 30 min delay. Aeromexico flights were the only ones being delayed for long periods of time."
Cons: "I enjoyed everything!"
Pros: "The flight attendants were very nice"
Cons: "No clear instructions on where to go or gate information inside of the airport"
Cons: "Nothing was bad."
Pros: "Everything was good, I was really impressed with the service."
Cons: "Nothing, I wouldn't change a thing about it."
Cons: "Didn't board on time"
Pros: "I loved that they still provide you food. No one else does that these days"
Cons: "I had to board a bus both at LAX and Guadalajara to board the plane."
Pros: "Your price was just right!!!! On time. Which was great Great pilot,,,,smooth ride."
Cons: "Seating was WAY too tight Way too many people with carry on luggage"
Pros: "Picked my seat after a book my flight...had to pay extra but once I got to the airport and about to board Aeromexico gave me a free upgrade to business class with which was awesome.seat were a lot. Comfortable better service overall the experience was a 10."
Cons: "Flight was canceled."
Pros: "Costumer service"
Cons: "If u over weight there make u go back to the end of the line and not for all the passengers"
Pros: "Flight was quick"
Cons: "Entered the plane off the tarmac along with hundreds of mosquitos"
Pros: "My husband's knees were pressed against the seat in front of him so much so as to cause indentations in his legs. fortunately the flight wasn't full and we were able to spread out over 3 seats. It was still quite an uncomfortable flight for him."
Pros: "Great customer service"
Cons: "We never took this flight our flight from Toluca to Gualarajara was delayed from 11:40 to 4 pm. Areomexico to ensure that we made it home sent us from Toluca to Monterry to Mexico City to LAX. longest day ever."
Pros: "The plane itself was very comfortable, didn't feel crammed in the seat. The food was decent, it made up for wasting all my time in line and not eating."
Cons: "The crew seemed fairly new and a little uncoordinated, boarding the plane and checking in also took the longest time I've had to wait, it ended up taking off late."
Cons: "No urgency when boarding plane in Mexico so we were automatically 30 min delayed. Flight was overbooked and the flight attendants chose to deal with the issue right when the plane should have been boarding. No AIr conditioning on entire journey from GDL-LAX. Sat in Tarmac for about 10 min additional without air conditioning due to no gates available for our flight."
Cons: "My luggage was over the limit 3 lbs and I was not allowed to take out some of my stuff. They said I had to get out of line and take it out then back in line. It's really sad because I had waited in line for about an hour, I had been in an accident and was hurting and still had to pay because I couldn't wait in line again."
Pros: "I like everything about it"
Pros: "I very much dislike the professionalism this company provides to the consumer, never never will I return to use their service"
Pros: "Todo esta bien"
Cons: "You should provide food as you used to. Prices for food are very expensive on the plane, but plane tickets are still the same. They aren't cheaper at all."
Cons: "No more delayed because i flight every month and volaris delay"
Pros: "I sat in the first row so I had a lot of space and leg room. But the seats in coach looked super super cramped, and I heard people complaining. The crew was very very nice."
Cons: "Check in was very very very very slow and the crew didn’t seem to care at all. I also got charged 75$ for my one bag. The people at the gate were not professional and everyone around me was complaining about their experience. I will never ever fly Volaris again. They should GO OUT OF BUSINESS.!"
Pros: "The trip was for my mom , she couldn’t aboard the plane because the need a confirmation number not just with her name ,she lost the flight"
Pros: "It was ok."
Cons: "It was ok."
Pros: "How punctual they were!"
Cons: "If the air conditioner was better."
Pros: "I love Mexico the people the food"
Pros: "It was awful"
Cons: "The airline needs to change and advance it was awful uncomfortable and miserable"
Pros: "I was able to sleep."
Cons: "They weighed my 2 carry on together, incliding my food for the trip, and they charged me overweight. Which they did not do on the way to Mexico. The trip was not cheap to begin with."
Cons: "Volaris closes flight doors an hour prior to departure. Thats unheard of. Meaning they close even if you do not have to check luggage and even though its within boarding time, if you are not checked in at least one hour prior to departure you will not be able To fly And they offer no refunds or reb"
Pros: "The crew was nice; however, the seats from LAX to MEX where extremely uncomfortable. The seats practically didn't recline at all and there was hardly any leg room. I am 5'3 and had ok legroom but it was not comfortable for taller people. Everything on the flight was being sold."
Cons: "Seats could have a bit more leg room and should recline a bit more. Water or a small beverage should be complementary."
Cons: "Our flight was scheduled for a day before the day we actually left, so we went to the airport the day we were supposed to leave just so they can say our flight was canceled, we had no heads up before that, the airline had to give us tickets for the next day."
Cons: "The flight was delayed one hour both ways. The gentleman who checked me in was absolutely awful. He was rude and argued with me over the weight and height requirements, despite his colleagues assuring him my carry on was meeting the requirements."
Cons: "when we arrived to LAX we had to wait on the runway for about 45 minutes because supposedly there was another airplane in the place where we suppose to disembark."
Pros: "New plane"
Pros: "How fast the actual flight was."
Cons: "The accuracy of the departure information."
Cons: "I left from Mexico city to Guadalajara to Ont California. Between Mexico City to Guadalajara i had 30 minutes to connect my flight. I had to ran then re checking again and go thru inspection again. Horriible"
Cons: "Gate decision because we had to wait until last minute to announce"
Pros: "The price is good. The punctuality is good"
Cons: "The luggage fee is too high"
Cons: "gates changed multiple times, got different information from different people. had to shuttle to the plane. over an hour delayed but no notifications of delay were ever updated"
Cons: "Never ever am fliying with volaris airlines they charge for everything for seats for food and service horrible they didnt let me carry my little ourse i had on the side like really bad experience"
Cons: "That delaeyd my lagget and i lost my flight to dallas and they didnot healp"
Cons: "They don't follow procedures for all, if your white and speak English then you won't ask for nationality, if you are brown and speak the native toung you will be asked if you are a citizen to that country or if your flying with a visa mean while they have the passport in their hands. return flight was canceled with not much notice"
Cons: "Volaris charged $36 for 1lb over in my carry on luggage."
Pros: "Excelente el tiempo de llegada :)"
Cons: "No TSA Pre Dirty plane Rude staff"
Cons: "I had to pay 95 dollars per bag when they told me it would only be 60 dollars per bag , i only got them because i had no other choice."
Cons: "That it wasnt a real ticket and i had to buy one at the airport. Help was useless and everyone pointed fingers at each other. If volaris made a mistake that is irrelevant... i gave my money to you guys not them and you as a middle man did not live up to your part of the bargain"
Cons: "Super mala, organización, aviones pequeños"
Pros: "I did not get a reservation number when the flight was booked. I was not allowed on the plane. Randy"
Cons: "Refund or credit"
Cons: "El procedimiento de abordaje es un relajo."
Pros: "Quick and relatively cheap."
Cons: "It was too cold."
Cons: "It was late"
Cons: "After getting off the plane we had to take a shuttle bus to the terminal due to the large amount of planes landing at the same time (but that’s not the issue), the problem was that while on the bus, the pilot assumed I couldn’t understand Spanish and began to make demeaning comments about a “certain kind of people” (as he put it) referring to gay men. I understand that may not be the way the airline feels about the LGBTQ community; however, the pilot is the highest ranking member of it for this particular flight making him the “image” of Volaris while wearing the company uniform. But the rest of the crew was very nice."
Pros: "They were able to get me on an Aeromexico flight which got me to LA two hours before the nonexistent flight would have."
Cons: "although they confirmed a flight to LA on tuesday nov 14, it turned out Volaris did not fly to LA on that date. It took about an hour to arrange for the replacement flight"
Cons: "El abordaje en La Paz, fue eterno, súper lento ."
Cons: "The seats are super tight. They made me oay for my carry on. The wouldn't recline and we had to take shuttles to get to the airport."
Pros: "the timing"
Cons: "baggage limits"
Cons: "Ellos ofrecen comida en su menu abordo, Y NO LA TENIAN Y PASA 3 HORAS Y MINUTOS SIN COMIDA!!!"
Cons: "Landed early ...then waited on tarmac to disembark from plane for 52 kinutes. Outrageous!!"
Pros: "Flight price"
Cons: "Prices of the food in side plane."
Cons: "The lights went out during instructions and we had a delay while waiting for something to get fixed, but we weren't told anything. I felt nervous during take off because we weren't told anything and the plane rattled way harder than most flights do."
Pros: "Crew were friendly. Newish planes."
Cons: "1 month before departure they cancelled my direct flight and rebooked us on an indirect flight 27hrs later! I phoned Mexico City for 90mins to finally get changed without paying the $150 fee to change. I fled the same day, 1 he later - why they didn't allocate me this flight when cancelling the other flight I'll never know. In the end this flight was 3.5hrs late taking off."
Pros: "I had a goos seat the crew was courteugus/"
Cons: "The check in was.very slow only one person at the desck making it very stresfull for passangers. we had to hurry to the gate because nit. I will have more personel to expedite check in, also need to provide the paperwork requiere like the health declaration it was rewuiere to pass to boarding and there was no forms any were. Passangers had to scrable to find some. Running agains the clock because all the delay to check in. 2hrs on line is ecxesive."
Cons: "Our flight got delay 2 hours"
Pros: "Crew, new plane"
Pros: "Clean new plane"
Cons: "No free food or drink. They give you a menu with overpriced sandwiches, then inform you they've run out. One look around the plane and you see no one is eating. You have to pay with credit card and wont accept cash, which is nonsense! Had to ask them 3 times for my cup of noodles."
Pros: "Cleanliness of the plane and cabin"
Cons: "Online check-in needs work!"
Pros: "Very friendly and welcoming crew."
Cons: "Service was great!"
Cons: "We borded plane and stayed and did not depart until 1hr and a half after. No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight. During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overall"
Pros: "the fly was delayed and the seats are too crowd"
Pros: "Everything was perfect but the price"
Pros: "Easy flight. Great Crew."
Cons: "No reclining seats very little leg room"
Pros: "Cheap and on time."
Cons: "No Wi_Fi on board so that could be better."
Cons: "Terrible turbulence and very uncomfortable seats"
Pros: "Todo puntual.y buen trato"
Pros: "The flight attendants were great. They gave very good service."
Cons: "The menu listed sandwiches but they didn’t have any :( The temperature inside the plane was so stuffy and hot. I prefer warmer temperatures but this was terrible."
Pros: "Airplane was clean, crew was attentive and made for a peaceful ride."
Cons: "Many things could have been better. There was no kiosk for check in, the crew was not helpful prior to checking in, multiple occurrences where a group member was stopped for no reason by airline crew member, there were at least two seats that were duplicated on the airlines part, there was a delay on the flight due to over booked seatings, seats did not recline, no phone charging services."
Pros: "They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo (gift)." How nice for a budget airlines!! May have been due to the holidays, but Volaris just charged me MORE for a bag during the holidays. We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me (especially if I have to catch a bus or a connecting flight) I'll definitely use Viva Aerobus again!!"
Cons: "The seats were pretty cramped, especially if you're tall. But that's to be expected. What I thought they could've done (and this goes for all the cheapo airlines) was at least offer us a cup of water. I mean, come on!"
Cons: "Viva aerobus takes advantage of its passengers by charging last minutes for non-sense things"
Pros: "Vivaaerobus staff lack more preparation, professionalism and customer service. the seats do not recline and sell them doubles"
Cons: "Mex AirPort ,"
Pros: "On time"
Cons: "We ran 5 minutes late and were not allowed to board our flight because there was NO ONE at the ticket counter to check us in... And just fly is saying that we cannot use our return flight tickets, so we have wasted almost $1000.00 Unbelievably poor service at the point!"
Pros: "The flight was delayed 45 min and boarding the plane was s mess"
Pros: "Worst customer service I have ever been subject too"
Cons: "Not good organization while boarding, too much turbulence, very uncomfortable seats"
Pros: "The plane was clean and fresh and the snack options were great"
Cons: "Maybe if we had more space between seats because the passenger behind me kept kicking my seat and I was unable to rest during the flight . It really irritated me and made the flight unpleasant . And there were too many kids being loud."
Pros: "Good flights and prices"
Cons: "Be on time , no delays"
Pros: "Very much on time nice crew and in land excellent people"
Pros: "Flight on time. Smooth flight"
Pros: "Bien la tripulación. El avión austero"
Cons: "Las indicaciones para subir al avion"
Pros: "Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience"
Cons: "the staff has no idea of their work or their routes the truth and are arrogant"
Pros: "Price of ticket was excellent..Flight was good."
Cons: "No entertainment , seat not adjustable"
Cons: "There's litteraly no leg space between seats."
Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"
Pros: "I thought that the plane was very clean and the crew was amazing!"
Cons: "The overall experience was great. The only thing that I would have loved was if they had WiFI."
Cons: "It was delayed by an hour"
Cons: "The crew to check in at the airport were not helpful at all. They charge me and my family to print our tickets for us. That’s ridiculous, and an extra $50 per bag. I will never fly with volaris again."
Pros: "The crew"
Cons: "Seat could be a bit more comfortable"
Cons: "They canceled my flight"
Cons: "The set to uncontrollable don’t reclaiming"
Cons: "It’s was very bad"
Cons: "A really shitty flight. 4 hours late!"
Pros: "ok time , good plane"
Cons: "you could AT LEAST offer a bottle of waterFREE!!!"
Pros: "Por favor mantener Los precious gracias"
Cons: "Delayed flight both there and back. Personal at the desk VERY RUDE! Their luggage policy is f***ing ridiculous! They even weight your purse! And both carryon and luggage have to weight 10 kg - AND IF YPU GET ANYTHING ELSE AT THE DUTY FREE THEEY REWEIGHT YOUR BAGS AND MAKE YOUPAY IF IT GOES OVER!!! They always change the boarding gate and don’t have anyone telling you to go to the new gate! You have to walk and look out to the screens for the stupid sign!"
Pros: "Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight."
Cons: "Did not like that in order for me to fly I had to pay extra for a reserved seats."
Cons: "I missed my flight due to an emergency and they made no effort to help me out, they essentially said you lost your flight buy another one."
Pros: "On time"
Cons: "7 hrs delay.."
Airlines flying from Mexico to California have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mexico to California
Masks required on board, masks provided on flights from Mexico to California
Social distancing seating
Middle seats unavailable to book on flights from Mexico to California
Testing for antibodies, testing for symptoms for flights from Mexico to California
Waiving of change fees. Search flexible flights from Mexico to California