Cons: "I wish at the time of booking, kayak, Alaska or Qatar airways warned me that my luggage will not be through checked to my final destination. What a hassle."
Cons: "If alcohol is served on a short flight I recommend getting through drink service faster. I did not appreciate getting my beer at the end (because I was at the back of the plane) and 5 minutes later the crew asking for it back because we were landing soon."
Pros: "It was a quiet early morning flight that went smoothly."
Cons: "There could have been more leg room provided for the aisle seat passenger."
Pros: "Bryan was my steward on flight 1402 from Seattle to Portland and he was so kind and helpful. Will fly again just because of him."
Cons: "Great flight and their service was great. Looking forward to my next flight with them."
Pros: "Always enjoy flying Alaska. Especially like that I can get a good coffee or a good beer on every flight."
Pros: "The two member of the crew were very welcoming and kept a very good sense of professionalism along with adjustments to every passenger. I can consider myself a frequent flyer and it’s relieving to have a crew like that."
Cons: "I would appreciate a quicker and just a little bit more organized check in and maybe some different snacks that will make an airline stand out."
Pros: "The crew were fine. But the flight was 2 hours late"
Cons: "Departure time; comfort in waiting area at Sea Tac"
Pros: "Fast and effecient boarding"
Cons: "Flight crew NOT interested... I know it's a 45 min flight, but we often run from work, through the world's WORST TSA (spokane airport) and could just use a teeny bit of help or at least compassion..."
Pros: "The crew was so nice and the flight was on time and smooth."
Cons: "The chairs were really uncomfortable and narrow."
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."
Pros: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Cons: "It was fabulous as always! Thank you. I love Delta!"
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"
Cons: "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
Cons: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Pros: "Crew is always friendly"
Cons: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Pros: "Very nice, pleasant crew."
Cons: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."
Pros: "Seats were good, leg room ok"
Cons: "Check in desk wasn’t labeled with Sun Country. It said Canada Air. Nothing posted about needing to get a departure tax prepaid."
Pros: "Good crew. Good pilot."
Cons: "Other flights I've been on included a snack. Also, there were very few in flight movie options on the Sun Country app."
Cons: "My ears have never hurt so badly on a flight before."
Pros: "Crew was professional, courteous and kind. No issues on the plane."
Cons: "WiFi did not work for me to watch the on board entertainment, but not a dealbreaker for me."
Cons: "Not a comfortable seat. Crew was meh, no one seemed to be in a good mood. Just not a Sun Country fan."
Pros: "They didn’t let me on I want a refund this made me miss my birthday party in Chicago thanks for ruining 25"
Pros: "Exceptional price on a direct PDX-SFO flight at $66 roundtrip. USB outlets at all seats I could see. Looked to have a good selection of in-flight entertainment available to stream to personal devices (phones, tablets, etc) Staff were low-key."
Cons: "Basic fare: no reserved seats, only personal item. Like United (but not Alaska/Delta) require desk check-in at airport!! No online check-in/mobile boarding pass, and *limited agent hours* Lame. Buy-up reserved seat (fee) Stupid policy for passengers, extra work for staff."
Pros: "Newer plane .. very clean"
Cons: "There were 2 of us traveling. Both of the flights had huge additional costs. We paid an additional $250., for the flight !! It was $120., for the luggage (I could understand this) however, the additional $130., was an absolute joke ... what a ripoff !! It’s like Spirit now"
Cons: "Loss our luggage. Long check in lines. Almost missed flight"
Pros: "The price"
Cons: "They switched my seat last minute because the accidentally charged me for bags that didn’t get checked and had to re-check me in. The woman in the seat in front of me was practically sitting in my lap, which I couldn’t help unless someone surgically removed part of my legs. My knees were smashed against her recliner seat for the full three hour flight. I was moved from a window seat mid cabin to a seat surrounded by children under the age of six. No chance at rest. Made me lug bagged to oversized drop off only to be told that my gear wasn’t actually oversized and I had to lug it all back and stand in line for bag drop off again. This was a bad time."
The employees at the check-in counter said my disabled wife and I were going to be separated even though we picked seating together when we bought our tickets. They told us my wife would be seated in row 2 and I would be in row 8, because we bought our tickets from a third party. Fortunately the flight crew said: "No, you two need to be together, we'll fix this." Then they seated us together. We are 75 years old and flying is a challenge for us, so we appreciate all the help we can get. Your flight crew was awesome with us, and with the children on our flight as well. Thank You Allegent Air Lines! 🙂
I went to lower my tray table and it was very nasty. Looks like some one had left some food on it and then just closed it up.
Pros: "The direct flight is amazing. The status updates were great. The crew was super friendly."
Cons: "Not much, it was great. No more masks for vaccinated people would be awesome."
Cons: "For the price it was a very good flying experience"
Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."
Pros: "Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!"
Cons: "The seats were the most uncomfortable seats I've ever dealt with on a flight."
Cons: "It wasn’t explained to me that Zone 2 allowed no storage of bags overhead. What was that $50 fee for? Hidden fees confusing."
Pros: "Everything was simple and it was cool that they let the staff wear comfy clothes"
Cons: "Usb chargers in the seat, and free refreshments and peanuts"
Pros: "This flight itself met all expectations and I am very pleased with Allegiant."
Cons: "Communication & Technology @ check-in. I was never able to check in using the Allegiant phone app. Reason never communicated. Unable to check in online. Finally after a long hold over the phone I reached an agent who explained the system was updating. Bad set up. Could have been communicated!"
Cons: "There are too many announcements on the screen before you can start watching entertainment. It takes about 15 minutes."
Cons: "Business class for 4.5hrs overnight without flat seats!! Zero entertainment!"
Cons: "Be on time. Run planes that aren’t constantly breaking down."
Pros: "The crew was very pleasant and the flight was comfortable."
Cons: "This is my first time that I travel to US form dec 18 and have to pay for luggage. I can understand if that’s a company policie, but maybe I can flight in another airline that’s doesn’t have any variable fees."
Pros: "Smooth price getting boarding pass and we were anytime sit together"
Cons: "All good"
Cons: "Seat 33A. The audio output was bad. Could not clearly hear dialog. Restarting did not help, this issue as consistent got all media programs."
Pros: "Great crew and staff."
Cons: "I didn’t notice that the aircraft didn’t have chargers so my phone died mid flight. I wish there were chargers on long flights."
Pros: "The crew was fantastic and plane was clean"
Cons: "My entertainment video player had a bad earphone jack so i could not watch movies or tv and resorted to paying for wifi"
Pros: "Leg room"
Cons: "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."