Reviews for Airport Van in Indianapolis
- All reviews 100%
Sep 4 2016
Pros: The friendly service.
Cons: Wasn't told the office was closing early the day of my return. The time of pickup should've been the time I got possession of the van, which made ! my return 15 minutes early.
Aug 22 2016
Pros: Nice people, easy process. We were renting a van for a road trip and they let us our car there for a week while we took our trip in the rental. It's close to where the airport used to be, not so much to where the airport is now, but we weren't flying into town so that didn't bother us any.
Jun 13 2016
Pros: I liked the price, unlimited mileage, easy access to location near airport
Cons: I would have preferred a 15 passenger van with room for luggage behind the last row of seats, the back seat.
Jun 8 2016
customer service lies!!
Cons: The employee at pick up was told that I was denying the insurance because I bought it online when I paid for the rental. I don't know if it was a mistake or not but I had to pay more at pick up and she said that it was a deposit and that it would be returned to my account upon drop off. When I dropped off the van I was told that it was for insurance and it would not be returned. I am still trying to get my money back for that through there 1-800 number.